Spartanburg, SC Rate location (46 Reviews) Call Now 864-582-1147

Roto-Rooter Spartanburg, SC: Customer Reviews & Testimonials

When you need experienced plumbers in Spartanburg, SC, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Spartanburg, SC

Great service. Friendly Technicians. We have used them several times. A+
Scotty C.
Leroy was on time, stayed until all the issues were corrected and did a fantastic job. His partner, Cody, was also fantastic. They were very professional and explained everything they were doing. I would recommend Roto Rooter to anyone in need of plumbing services.
Carolyn H.
Donny was on time, very professional and well educated. He clearly explained the issue and what was needed to correct it. I would highly recommend Roto-Rooter for any plumbing services or emergencies.
Christine L.
Kevin did an awesome job unclogging our kitchen drain this morning. I had tried for the last two nights to get it unclogged.. Within an hour, he was packing up and leaving.  Fair price..
Steve L.
My wife noticed a leak under the sink in the morning.  She called Roto-Rooter since we have used them in the past.  Appointment was confirmed and the technician Charles #130 arrived on time as promised.  Sink Disposer was replaced.  My wife found the technician professional, courteous and honest.  Solid work at a reasonable price.  Roto-Rooter is always upfront about charges.  We've never had a problem with their service.  They will continue to be the first plumber we call for routine or emergency repairs.
Richard L.
From the biggest to the smallest plumbing issues, you need not hesitate to call Roto-Rooter of Roebuck. I found them to be prompt, courteous, polite, knowledgeable and not to mention fast and reasonably priced. Kevin C. was such a blessing. He was so helpful and patient with all my questions and actually seemed eager to help broaden my knowledge of my plumbing system. I feel like I learned a lot, which may be bad for Roto-Rooter as now I may not have to call them as often! Thanks Roto-Rooter!
Amy G.
I had problems with water heater on Saturday. I called Rotorooter late in the afternoon. Charles (#130) was at my house within the hour. He was professional and nice. I always calls Rotorooter for my plumbing needs and will continue to do so.
Pl
We had no idea what kind of problem we might encounter with our septic system. Our technician, Leroy Snelling, carefully explained everything he was doing and showed us exactly where problems were ... and were not! We could not have been more pleased! This was one of the best experiences with a service call we have had. We were especially impressed with the state-of-the-art equipment used as there was no digging that needed to happen. We are Roto-Rooter fans!
Colleen K.
Typical problem: dishwasher draining into the sink and so I thought it would be a quick job. WELL, turned out to be much more complicated than anticipated. The technician was terrific: no time pressure, explaining everything throughout, and clever in solving the problem. Very old pipes needed some TLC and they got it. Dishwasher draining fine now. Would recommend Kevin at Roto-Rooter any day.
P. L.
Brian Aho is the best. I had a burst waterline and he was out in less than a hour. He explained what he was doing as he was doing it and even showed me as he went along. He was covered in mud but never complained about the job. Being a single mom with kids and grandkids in the home it was wonderful for quick service. Thank you Roto Rooter..I will call you again if there is a situation here. Karin T.Spartanburg SC
Karin
We were in a fix, final inspection before signing on our house and buyers still complained that toilets were loose. I could not move either one, one was a brand new high one not over 1 1/2 years old. When I went to recheck after complaint the screw cap was loose and screw or bolt was dangling. It was not that way when we left the house for them to inspect. Well what they called loose was they were trying to lift it off the floor. I was so frustrated I called Roto Rooter was put on an emergency wait, but was no time at all when they came. All fixed now, nicely caulked around. And hope the buyers will be happy that we had to put out more money to please them. We used Roto Rooter when we lived in Florida and now here as I know they will come, they are always nice and do a great clean job.
Marcia D.
A
Roto-Rooter send a Technician to our house the same day I called them. The Technician fixed our water main, again on the same day, working until it was dark and getting the job done so the water could be turned back on to the house. Everyone from the operator to the Technician were friendly and helpful. Thanks Leroy!
Paul
Very professional, very efficient and truthful. Well worth the call. Would use them every time.
Mark B.
A
Great service and professional employees! I would like to recommend Roto-Rooter. I called them from Boiling Springs, SC and they came out that very day. The gentleman that came was polite and courteous. He was very efficient and checked with me before doing anything and let me know what it would cost before doing the job. I had two issues with my house that needed work and he took care of both. I would definitely use them again if I had any plumbing issues and would recommend them to my friends.
Revnbev
Roto-Rooter is terrific. They have cleared drains for me previously. This occurrence, i called another company that was offering a special. They were unable to clear the clog with their power snake and came back with hydrochloric acid. When that didn't work, they gave me a quote to start ripping up buried drain lines until they found the clog. So I called Roto Rooter and they were able to clear it with a power snake in a out 15 minutes. The experience of their folks is great.
Steve M.
A
Called them on a Saturday morning and they were able to arrive within about 20 minutes. Promptly did the work and we were very happy with their service.
Winston H.
A
Roto-Rooter Plumbers serviced on 4/18/12 -Walked in home with a loud spewing sound, followed the sound to bathroom.Noise coming from under the sink, it had only started a short time ago I could tell by the amount of water. Immediately called a neighbor to get his special tool to turn off my water. Thanked him and speed dialed Roto-Rooter number. Ashley sent someone out within the hour. I was so Blessed to have Brian 105 fix my pipes under the sink so quickly. He turned the water back on and my stress went away. I have a file folder for Roto-Rooter because I have been a recurring customer and am always satisfied so far. You are rated as a five star company resulting as Excellent with me. Thank You for a great job!
A Yahoo User
It went well. It was a big job, but Kevin did an excellent job. I'd recommend him highly.
Mark B.
A
I called late Friday afternoon when my water heater broke. I had an appointment the next day.The man who came out that I knew only as Charles was extremely professional, and listened to the problem from what I had inspected, then went and took a look for himself. After consulting, we came to the conclusion that it was broken, and needed replacement. He gave me the option to wait for manufacturer on Monday, or he would go to Lowe's, and get exactly the same model he would get on Monday. He warned me of the concerns from buying from retailer rather than straight from manufacturer, and we went through pricing, etc. He went and got the water heater that was needed promptly, installed, cleaned up the old one, hauled it off, and even went through the trouble of cleaning up excess water that had leaked when it started to go. He did everything asked of him, and I was very impressed with his knowledge, and expertise. Would definitely recommend ROTO-ROOTER to anyone.
Kevin L. | Spartanburg
serviceman was real nice did a wonderful job everything he said was going to do he did and more.
windel m. | Chesnee
On 10-8-15 your technician, Charlie #130, performed a septic inspection for us on the house we are buying. You need to know that Charlie did an excellent job of quickly locating the septic tank (we were guessing at the location), accessing and assessing it. He is also a fine example of professional knowledge, conduct and, representation of your company. This is our first home with a septic tank, we are grateful to Charlie for educating us about it. We will call YOU in the future with any plumbing/septic issues. Thanks again, Grady
Grady Y. | Campobello
I always love working with Ashley Nix and the gang. Everyone bends over backwards to make sure our experience is excellent and that our issues are removed as close to immediately as is possible.
Donnas L. | Spartanburg
Tore King was my serviceman #124 and I was very impressed with his diagnostic ability. He was fast efficient and helpful in both current and future care on my septic tank. I would and will recommend rotorooter to everyone that ask's me for a referral concerning plumbing needs. As I was a Navy pipefitter and plumber as part of my shipboard duties he showed me how knowledgeable and capable he was with his task. Great job.
Dennis R. | Cowpens
The technician was very knowledgeable about my plumbing situation and perform the correct service fast.
Kendric P. | Roebuck
From Ashley's customer service skills to Torian's expertise in plumbing, I could not have been more pleased with the whole experience. Both of those employees bring quality to your company. Thanks again for the quick and quality service. I have worked in customer service since 1993 and I think they were the best I have dealt with in any business.
Thomas w. | Spartanburg
The service person was polite and inform me of the job that he was performing . He did a very good job and I am pleased. If the number of stars is the rate of performance He is rated excellent.
Gloria a. | clinton
Donnie S was our technician on Sat. Nov. 29th. He was very knowledgeable and polite. He refused to quit or leave until he was satisfied with the solution to our problem.
Deborah F. | Gaffney
Kevin Cooney always is a very cheerful technician. He goes beyond what I expect as do all of the technicians that come to our facility. I appreciate Roto-Rooter, for the speed of their service and for the professionalism.
Donnas L. | Spartanburg
Had a annoying problem with a laundry drain. Indoor pipe was not reachable. Technician went up on the roof and did what he had to do down through the vent pipe. And did it thoroughly. No more problems, now, anyway.
Daniel K. | Spartanburg
Donnie has been out several times to fix our water leaks and replace pipes. He is always very professional. He always makes sure that we are informed of the pricing and how long it will take to fix. I felt sorry for him on last call because it was raining and the pipe that needed replacing was outside. He was a real trooper as he could have told us that he could not fix because of raining, Please give him our upmost respect and we would like for him to be the one that comes out if we have anymore issues.
Vicky S. | Pauline
We have used Roto Rooter several times and we are always pleased with our service and our technician Kevin!! Thank You Again!
Mitchell G. | Spartanburg
Technician was friendly and knowledgeable. He completed his job in a timely manner and took time to explain his completed work.
Janet M. | Inman
Brian Aho, assistant Hugh both very good
Louis K. | Spartanburg
Roto Rooter is to be commended for Superb Customer Service that is second to none. From the first call to "J" to request a technician to the moment when Kevin Cooney(sp), Technician arrived. Mr. Kooney is a credit to the Roto Rooter Corporation, and his product knowledge and experience is second to none. Thank You maintaining a tradition of excellence! Sincerely, E. White
Ernest H. W. | Spartanburg
The technician was very knowledgeable about my plumbing situation and perform the correct service fast.
Kendric P. | Roebuck
Setting up this activity on a PM schedule has really made a difference in price and the service is always excellent! Thank you BL Peters!
Donnas L. | Spartanburg
your service representative was excellent and completed the required work as expected. very pleasant worker, informative of what was needed and completed
David h. | roebuck
water line was damaged. plumber responded within an hour of my call. line was repaired and water was back on rapidly ! I was very pleased with the excellent service .
tony b. | Spartanburg
They came out on a Sunday and got our problem solved in less than 3 hours. They did an excellent job!
Cynthia B. | Laurens
Roto-Rooter got the job done. They were professional, knowledgeable, and friendly. I would recommend them to anyone in the Spartanburg, SC area.
Norma H. | Spartanburg
Service was great! Problems was fixed from previous bad plumbing.
Minnie B. | Gaffney
Disposer had quit working and pipe broke off basket strainer. Called Roto Rooter and they showed up quickly to give estimate and do repairs. New basket strainer and pipes were installed, disposer just needed to be reset. Great customer service from technician Tore King #124, very professional and personable.Will call Roto Rooter for all our plumbing problems. Thanks for the friendly & fast service
Jeffrey S. | Woodruff
Our technician was Hugh (technician # 136). He did a very good job replacing pipe, fill valve, and flapper on our American Standard toilet we had originally purchased from Lowes. He was very thorough and left everything clean and neat. He went out of his way to locate a particular part that was needed for that brand of toilet. I am very satisfied with the work that was done. I would highly recommend Roto-Rooter to anyone who has a plumbing need.
John W. | Chesnee
Received service on December 2nd. Made the call for service, was told it would about an hour before a technician could be freed up. It was only 15 minutes. The technician helped me by giving me an alternative to what I had and it will save me service calls in the future. Thereby, saving money for our company.
Donnas L. . | Spartanburg
The technician was very knowledgeable, curtious, and very neat.
David E D. . | Spartanburg
Kevin Cooney of the Spartanburg, SC office fixed my burst water line on 1/8/14. Your office was very good at keeping me updated as to his arrival time. I cannot say enough good things about Kevin. He was on time and very professional with the demeanor of a very good person. Even though he had to go under in the house in a very small crawl space he still maintained an excellent humor. Thank you for being there to help me with this issue.
Mike G. . | Clinton
Brian Peters
Manager
864-582-1147
Location
Spartanburg, SC

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