Sparks, NV Rate location (17 Reviews) Call Now 775-345-5300

Roto-Rooter Sparks, NM: Customer Reviews & Testimonials

When you need experienced plumbers in Sparks, NM, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Sparks, NM

We currently live in the northern Reno, NV area and encountered our second drain issue this month.  We called and within the hour Bryan from Roto-Rooter arrived. Bryan was one of the most courteous and attentive people I've ever had the pleasure of encountering in any service industry not just plumbing and drain services. He  went to work quickly and with a positive disposition quickly identified the issues and had some great recommendations.  Based on his advice and demeanor I decided I would buy the extended warranty on the service because any company that would employ someone like Bryan is a company I want to continue to give my business. I cannot recommend this company and Bryan, in particular, high enough.
Chris W.
We live in Verdi, Nev., 10 mi. west of Reno.  We were having minor clog problems for awhile before the BIG CLOG happened.  Naturally, it was after 5:00 p.m. My poor husband had done all he could do, including removing the toilet, snaking out the drain as far a possible, and using a liquid drain cleaner. No luck! Then the water/sludge started coming up even more! YIKES!  He yelled for me to call someone.  So I called RotoRooter.  They sent Bryan.  What a lifesaver!  He showed up asap and was courteous and friendly.  He set to work right away diagnosing the problem.  At 60 feet of line, he found the clog. The culprit?  Dental Floss! Moral of the story: Don't flush dental floss down the toilet!! Then the water flowed freely again.  We chatted briefly as I paid the invoice.  What a great employee and a truly nice man!  He said he had been with RR for 10 years.  They are lucky to have him!
Cheryl Z.
We called on a Sunday with kitchen and bathroom drain not draining.  We also needed a faucet tightened and stopper in bathroom sink fixed.  Within an hour JJ showed up, took care of everything (no extra charge for Sunday and/or same day work! JJ was awesome.  I will definitely use them again
Debra B.
Thanks to Jim, Bryan and Jessie for great service and work performed at our home in Incline Village.
Ronald P.
The morning started with a pipe backing up sewage into our home.  YUCK!  Called Roto-Rooter and they had Brian out to our house within about an hour.  Brian is extremely competent and very personal.  He diagnosed the problem and analyzed the best way to repair it.  Fortunately, Brian is also a plumber and when he realized our problem required some plumbing he was able to take care of it.  My husband has been in construction over 40 years, and even he was impressed with the quality of the work.  Brian is terrified of dogs and apologized many times because we had to put our dogs inside or outside depending on what he needed to do.  We gladly accommodated his concerns.  A small sacrifice for someone whose help we were so thankful to have.
Valerie T.
Called Roto Rooter Sparks again today. As usual they were quick to come and fix the problem efficiently. Jesse was professional and helpful. Lindy in the office was friendly and helpful when scheduling the appointment. You can't go wrong calling this company for your plumbing needs.
Mary Z. | Sparks
We had a clogged kitchen sink drain.  After another plumber tried and said he couldn't unblock it we called Roto-Rooter, frantic, on a Friday late afternoon.  Within an hour I had a call back from Jesse and within two hours he was at our house.  He explained what he suggested we do,  went over what he would be billing for and the amounts and then started work.  He was done within an hour and a half, drain snaked, packed up and on his way.I did especially like the suggestions he made with regards to what to put down the garbage disposal and we will be using the bottle of treatment he suggested.Thank you for being available at such short notice and for coming all the way up to Donner Summit on a Friday night.  We very much appreciate it.
Karen P.
We're in the process of buying a house and since it's a short sale we had to fix a lot of issues out of pocket for the bank to approve the sale. I had initially called a DIFFERENT plumber who FORGOT WE HAD AN APPOINTMENT and so we're scrambling to find someone who can come out on short notice and fix the plumbing issues with the house because we'd already scheduled the appraiser. I found Roto-Rooter by Googling 'Carson City 24/7 Plumbing' and was able to get someone right away, who scheduled a plumber to come out and help us that same day. Not only was Jesse able to address all of the issues we had with plumbing, but he explained everything in a way we could fully understand. He was very friendly and personable and was able to completely reassure us and promptly fix the plumbing problems. There were no leaks under the kitchen sink when we left the house at 8:30 that night.Apparently, there was one when the appraiser came the next day.So I called Roto-Rooter a second time and although we had no appointment scheduled and they were completely slammed that day, they were still able to send a plumber back out to help us. Jesse himself came back, even though he was tied up on other jobs until very late that night and we were at the house until 2:30 am, he was very dedicated to fixing the issue to make sure we would be able to get the house.We will never use another plumbing service. Roto-Rooter has gained a very loyal customer.
Janel T.
We had some plumbing issues with a house we're trying to buy, and since it's a short sale we have to fix everything ourselves. We'd initially scheduled a plumber from a different company to come out but that guy forgot we had an appointment (omg) and Roto-Rooter pretty much saved the day for us. It took 2 visits on 2 days, and the second time I was at the house with the plumber until 2:30 in the morning. He was very dedicated to solving the problem to make sure we'd be able to get the house, and went above and beyond for us. We LOVE this company, and would HIGHLY recommend them to anyone.
Janel T.
Every time we have guests, our toilets clog up and the bathtub drains slowly. The joys of an older house. Bryan came out and cleared our drains and adjusted the toilets to prevent a disaster over the Thanksgiving weekend.  He is very knowledgable and professional. He did an excellent job of explaining our problems and hopefully has remedied them.
Carolyn N.
We currently live in the northern Reno, NV area and encountered our second drain issue this month.  We called and within the hour Bryan from Roto-Rooter arrived.Bryan was one of the most courteous and attentive people I've ever had the pleasure of encountering in any service industry not just plumbing and drain services.He  went to work quickly and with a positive disposition quickly identified the issues and had some great recommendations.  Based on his advice and demeanor I decided I would buy the extended warranty on the service because any company that would employ someone like Bryan is a company I want to continue to give my business.I cannot recommend this company and Bryan, in particular, high enough.
Chris W.
We live in Verdi, Nev., 10 mi. west of Reno.  We were having minor clog problemsfor awhile before the BIG CLOG happened.  Naturally, it was after 5:00 p.m.My poor husband had done all he could do, including removing the toilet,snaking out the drain as far a possible, and using a liquid drain cleaner.No luck! Then the water/sludge started coming up even more! YIKES!  He yelledfor me to call someone.  So I called RotoRooter.  They sent Bryan.  What a lifesaver!  He showed up asap and was courteous and friendly.  He set to workright away diagnosing the problem.  At 60 feet of line, he found the clog.The culprit?  Dental Floss! Moral of the story: Don't flush dental floss downthe toilet!! Then the water flowed freely again.  We chatted briefly as I paidthe invoice.  What a great employee and a truly nice man!  He said he hadbeen with RR for 10 years.  They are lucky to have him!
Cheryl Z.
Bryan was great. Very professional and had excellent suggestions.
D H.
Our drain was clogged.  We called for an appt at 5pm and had a technician show up the next morning at 1030, as scheduled.  We got the guy who is scared of dogs.  No big deal, we locked up the dog.  Nobody else ever have a phobia of anything?! Service was fast and friendly.  They were able to fix the problem that our general contractor couldn't.  Recommended.
Alan J.
Use to own ServiceMaster here in Nevada and always used this company for floods etc... Very pleased with the work and the quickness of the tec. I am 100% disabled VietNam veteran and I was treated very well. Thanks
Buck B. | Sparks
The service technician was punctual, knowledgeable and did an excellent job.
Edward D. | Zephyr Cove
Brad was friendly; early; clean cut; and helpful. He made certain the plumbing problem was resolved and was efficient with his and my time. I would, and will, recommend him and Roto-Rooter services from here on out. Well done. Sheri S.
Sheri K. | Reno
Jim Patterson
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775-345-5300
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