Shreveport, LA Rate location (59 Reviews) Call Now 318-220-7039

Roto-Rooter Shreveport, LA: Customer Reviews & Testimonials

When you need experienced plumbers in Shreveport, LA, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Shreveport, LA

The service was outstanding!!! The plumbers were both very polite and customer friendly. During the entire service I was inform on the nature of the problem I was having with my bath tub drainage. The service was completed in a professional manner and time spent was well spent. Recommendations was given at the conclusion on some do's and don't in this area.
James C.
On time, helpful, courteous and high quality work. I highly recommend this team.
Adam P.
My day started off with a call to get my backed up drain cleared.After asking for a morning appointment the service people had their technician at my home in about 10 minutes. Their technician Billy was very thorough in clearing the main drain through the roof vent.He even gave me a quote for a two way clean out installation for a future appointment.I appreciate that he explained the how and why of the work he did and would be happy to correct any plumbing problems that I would have in the future.I appreciate the positive work ethic and attitude of your office and technicians!Thanks so much. Keep up the good work!
Robert B.
Never used a professional plumber before but this time around after near 20yrs I figure I might need it done. Had a blockage somewhere and was afraid it was going to be major headache. Roto-Rooter guy called his boss and they worked on it and cleared it. Very happy about the outcome and the guys were professional and friendly for sure. I work in the real estate maintenance industry and I could have probably called one of my vendors but needed it dont right away and they did what I needed. I am just glad to have my water flowing again!
Michael A.
Brian, David, Dawn, and Stacey were very professional and helpful during my home repair. Fair pricing and superb quality of work. Top notch!
Kara P.
I called Roto-Rooter about a problem with my kitchen tap. A lovely person (not a machine!) answered the phone and assured me she would have a plumber out immediately. Brian arrived within 25 minutes. He is a top plumber! He fixed the problem promptly and explained what went wrong. I definitely recommend Roto-Rooter, of Shed Road, Bossier City.
Simone A.
I had a stopped up drain, I called Rotoo-Rooter. They were at my house in 30 minutes. The young man was very polite and even wore protective covers on his feet to prevent tracking dirt. H e unstopped the drain and told me how to prevent this problem again. From start to finish the work took 2 hours. I was very satisfied.
Maryann G.
I live in Vivian, Louisiana. We don't have any plumbers here anymore and it is hard to find any who will travel here from Shreveport/Bossier City because that is 30 miles away. However, Roto-Rooter traveled here, not once, but twice in one week and took care of my plumbing problems. Another plumber from Blanchard had tried to fix our issues earlier in the month, but was unable to do so. Nick and Mike came to see us on Monday, November 24, 2014, and again on Friday, November 28, 2014. The first time they were here until after dark, with Nick working by the lights of Mike's truck, clearing our sewer line and putting in a brand new clean-out. The "plumber" who used to do work for us - a man from Vivian - had jury-rigged a "clean-out" using a couple of pieces of PVC pipe and an old coffee can. This was all underground on the side of our old clay pipes and allowed roots to get into our sewer line, thereby stopping it up. Nick took care of that problem last Monday. The next night my washing machine drainage pipe started overflowing rather than draining properly as it used to. So, the second time the men from Roto-Rooter came, they were here around noon cleaning out the stacks to our washer and then working to discover the problem after the washer still overflowed from the drainage pipe behind the washer when they tested it. Turns out that our old house had an unusual washer drainage pipe set-up in that it had a drain that angled off under the house to join into the sewer drain in our front yard and that joint was an old cast-iron fitting that had rusted partially closed. It took them several tries, but that got that pipe open and my washing machine began draining as it was supposed to once again. They figured out what was wrong and worked on it until the problem was resolved. Everyone at Roto-Rooter of Bossier City has been wonderful to deal with, from Dawn and Stacy in the office, to Mike, the owner, and Nick, the plumber who works with him, they have been absolutely Great. I highly recommend this business to anyone who needs plumbing services! They figured out my problems, and they were unique!
Toni V.
Jerod was great- On time, in and out quickly, polite, etc. We have used roto rooter many times over the years.
Kelly R.
This is the go-to company I called on a Saturday and the service was superb even being late in the day on Saturday. Jerod showed up promptly and had great advice on how to handle the clog. He immediately worked me up a quote. We agreed and he got straight to work. He completed the job quickly but with quality. When he completed I tried the drain out and it worked the best it has in years. I can't recommend them enough their customer service is of the greatest quality.... Shreveport, LA
John P.
The service was extremely friendly and professional and they addressed the issue and explained what happened and how to avoid it in the future. As a business we would recommend Roto-Rooter.
Meg M. | Shreveport
Did a great job. Completely explained what needed to be done. Very professional. Will definitely call them again. Mark was a big help and got my drain problem fixed.
James L. | Shreveport
I called on a Monday morning and Mark was here that afternoon. They were courteous, professional, and knowledgeable. I have dealt with a few plumbing companies in the area over the last 10 years and this was probably my best experience so far. I would recommend Roto Rooter for any plumbing needs.
Amy W. | Shreveport
Jerod was very helpful in finding the problem and cleaning the drains. Excellent service and great advice.
Cathy D. | Shreveport
Brian was a super help and answered all our needs. I will choose Roto-Rooter for yall services again. Yall all been super helpful thank you. Pamela Martin
Pam M. | Shreveport
Great service cleaning mud, and roots from sewer line. Very professional, knowledgeable, and helpful staff. Would recommend.
Rose I.
This is the go-to company I called on a Saturday and the service was superb even being late in the day on Saturday. Jerod showed up promptly and had great advice on how to handle the clog. He immediately worked me up a quote. We agreed and he got straight to work. He completed the job quickly but with quality. When he completed I tried the drain out and it worked the best it has in years. I can't recommend them enough their customer service is of the greatest quality.... Shreveport, LA
John P.
I am so happy I called roto-rooter. The service was great and the tech was knowledgeable about my problem and he gave me alot of helpful tips. Thanks again roto-rooter and tech Jerod Cobb
Aaron
The service was excellent .. The guy spent time clearing the mud, grease etc from the sewer .. He explained the cause and gave helpful hints.. He also recommended what type of toilet tissue to use.. Thanks ever so much.
Cheryl
When it rains it pours, especially at our home lately. I placed a call on Monday morning to Roto-Rooter, and I have to say, I was in a panic. Toilets overflowing, and filling the back yard with foul smelling (well you know). That was just one of the problems this morning. My husband, who usually takes care of these problems, was sandwiched between two cars on his way home from work on Dec. 17,2014. He suffered a broken neck, concussion, and brain injuries. Consequently, he has some memory loss. I had no idea where the clean-out pipe was, but Jerod Cobb came to the rescue. I could notbelieve that Stacy was able to send Jerod out so quickly and was so kind and understanding. She is a jewel. After some difficulty, the plumbing problem was repaired. It is so wonderful during this age and time to have courteous, patient, and experienced technicians take care of your problem. It is a bonus when they are professional and patient with a hysterical woman who is quite out of her element. Thanks Roto-Rooter for making my day a little more bearable. I hope that we both have a happy and healthy 2015.
Martha K.
A
I highly recommend Roto-Rooter!! My plumbing went out on Christmas Day 2014 and within just a few hours a technician was at my door to save the day!!! Nick Beaudean was polite, professional and friendly. Not only was my plumbing fixed within the hour but my bill was surprisingly less than expected!!! The answering service, manager and technician all had great customer service skills and I will definitely use them again!!!!!!!!
Amanda H.
I live in Vivian, Louisiana. We don't have any plumbers here anymore and it is hard to find any who will travel here from Shreveport/Bossier City because that is 30 miles away. However, Roto-Rooter traveled here, not once, but twice in one week and took care of my plumbing problems. Another plumber from Blanchard had tried to fix our issues earlier in the month, but was unable to do so. Nick and Mike came to see us on Monday, November 24, 2014, and again on Friday, November 28, 2014. The first time they were here until after dark, with Nick working by the lights of Mike's truck, clearing our sewer line and putting in a brand new clean-out. The "plumber" who used to do work for us - a man from Vivian - had jury-rigged a "clean-out" using a couple of pieces of PVC pipe and an old coffee can. This was all underground on the side of our old clay pipes and allowed roots to get into our sewer line, thereby stopping it up. Nick took care of that problem last Monday. The next night my washing machine drainage pipe started overflowing rather than draining properly as it used to. So, the second time the men from Roto-Rooter came, they were here around noon cleaning out the stacks to our washer and then working to discover the problem after the washer still overflowed from the drainage pipe behind the washer when they tested it. Turns out that our old house had an unusual washer drainage pipe set-up in that it had a drain that angled off under the house to join into the sewer drain in our front yard and that joint was an old cast-iron fitting that had rusted partially closed. It took them several tries, but that got that pipe open and my washing machine began draining as it was supposed to once again. They figured out what was wrong and worked on it until the problem was resolved. Everyone at Roto-Rooter of Bossier City has been wonderful to deal with, from Dawn and Stacy in the office, to Mike, the owner, and Nick, the plumber who works with him, they have been absolutely Great. I highly recommend this business to anyone who needs plumbing services! They figured out my problems, and they were unique!
Toni V.
The plumber, Mark, was great; prompted, courteous, friendly, competent, and hard working...I highly recommend making Roto-Rooter your first call for your plumping needs.
Robert J.
I called after hours, and Mike Murray told me exactly what I needed to do for my elderly parents who had a plumbing problem. He was very helpful and polite. I cannot thank him enough!
Dianne
Had Paul and Mike in Bossier City, Louisiana back again to repair some shoddy plumbing done by a different plumber a few years back. They repaired a leak in the shower pipe due to a bad soldering job and also put a new pipe in the spout to the tub which was made too long and was not flush against the wall in the tub. these guys are fast, thorough and the only plumbers I ve ever seen wear covers over their boots so as not to track through your house, and they brought in a big rug to cover the floor where they were working. The job was done right, the problem fixed, not just covered up, and I will use them from now on. I recommend Roto-Rooter for all your plumbing problems.
Donald L.
Completely cleared the drain where 4 other plumbers only ran the snake through the pipe but did not clear it. Ran the camara through, after to verify that it was clear and to evaluate the condition of the drains. Found a hole in the pipe and pinpointed it's location. I have had several plumbers out for this problem, and this plumber was the only one to use the right tools, including several different snake attachments, and took time to make sure it was cleared out. They did not charge to run the camara, where others would charge 200 to 300 to do this. He was extremely polite, informative, and thorough. The information was accurate and matched what I had already known, or learned from other sources later. He was clean, making sure to slip plastic covers over his boots before entering the house. I have dealt with many plumbers over the years, and this was by far the best service ever. I would and do recommend Rotor-rooter to anyone for any plumbing job. OUTSTANDING!
Donald L.
A
They company called to ensure that someone was home. They showed up on time, inspected and reviewed the work to be performed, showed the "flat rate" price. The only thing I don't like is the service call fee of $75 just to show up which is not included in the flat rate price. However, with that said they are the best of 3 companies plumbers I have dealt with. The sink was cleared but stopped up again a week later. There was no fuss on Roto-rooters part. They showed up and re-snaked all the way to the street to clear out with no extra charge based on their flat rate fee. while they are a bit more expensive than others, the professionalism and timelines more than makes up for the slightly higher charges.
Matthew L.
A
The whole experience was good...very prompt...very professional...called early morning to make an appointment for following week because of holiday weekend. I was told that someone could come out immediately. The problem was identified and the drain was cleaned out in a matter of minutes. We have not had any problems since.
Sandy E.
A
Excellent workmanship and work ethics.
Daniel H.
A
When Jose the technician arrived, my kitchen sink was unclogged within 10 minutes. Jose opened the outside drain and all of the gunk came out. He snakes the drain to ensure that all was clear. He was very polite and I am very happy with the service. A friend recommended Roto Rooter to me, and I will recommend you to family and friends! Thanks for great service! Roxanne
Roxanne L. | Shreveport
Excellent! Brian did a great job finding out what the issue was and took less time clearing the roots from our sewer line. He also made some suggestion to prevent this from happening in the future. We will use Roto-Rooter for all are plumbing needs from now on!
Michael F. | Shreveport
So very pleased! The plumber that came out was outstanding, very professional and very friendly! I would definitely use again and ask for him! Have used other companies in the past and have not had this type of experience! Ty
Tracy J. | Shreveport
The technicians explained what they were doing and why, before they started. Both were very friendly and knowledgeable. The work was completed in a timely manner and my clogged sink now worked perfectly. Very glad that I called!
Michelle R. | Shreveport
I got an appointment the day after my initial call. The technician arrived within the time slot I was given. He was knowledgable, answered all my questions, and offered to come back if I had any further problems. He completed the job in 45 minutes. Everyone I had contact with at this business was courteous and professional. I will use them again. I would recommend them to my family and friends.
Cynthia W. | Shreveport
I had main drain cleaning done and the tech took pictures to show me the breaks in my line due to tree roots. I appreciate the work that was done and also them informing me of the other issues that I needed to get fixed
Chrishawn S. | Shreveport
Roto-Rooter did exactly what they were suppose to do. They took their time and explained everything to me. They did the job in a timely manner.
Eura V. | Shreveport
I already posted my comment for my service (Sharon Howard) on 10 / 20 but I forgot to include the invoice number on my comment .The invoice number is 48206
Sharon H. | Shreveport
I already posted my comment for my service (Sharon Howard) on 10 / 20 but I forgot to include the invoice number on my comment .The invoice number is 48206
Sharon H. | Shreveport
Prices is a little too high but I 'm happy with your service.
Milton D. | Shreveport
Brian was very professional and quickly diagnosed and fixed the problem. He left everything neat and clean and was very respectful.
Jo V. | Shreveport
Mark came ahead of schedule, did not hurry through and performed an extremely thorough job cleaning the main drain line. When finished provided a chance to view via the camera inside the pipe, letting me know condition of the pipes. He explained everything I was seeing. Super job, and hopefully we can ask for him by name next time we need service of any kind. Been using this location for years, never had a less than excellent experience.
Darre S. | Haughton
The travel charge was extremely high,${esc.dollar}2.00 a mile was terrible, travel charge was as high as the service charge, The technician was great ,he got right to work fixed the problem quickly, very friendly man very pleasant to be around
Reed L. | Coushatta
A plus service and with the technician. Will recommend to all of my friends.
Jerry B. | Cotton Valley
A plus service and with the technician. Will recommend to all of my friends.
Jerry B. | Cotton Valley
The technician that came out was Randy Dickerson, and he was SO PLEASANT, Very professional, VERY knowledgeable, and just a genuinely NICE guy. I wanted to make sure and tell the owners of this company, how outstanding his service was, and how much we appreciate him, as well as Roto Rooter in general. Thank you.
Whitney E. | Shreveport
The technician sent out for this job was very experienced, professional, and likable. He seems to be a good employee. Edsel Fitts
Edsel F. | Shreveport
My technicianJared Cabb was very professional and I'm very pleased with his work.
Kaylein T. | Bossier City
Mr. Nick was very understanding in what I needed. Very kool to talk to about the issues I was facing. Thanks again Nick.
Harold M. | Shreveport
Roto-Rooter always provides excellent service. Technicians and Mike Murray, especially, are prepared, efficient, on time, and more than courteous. I recommend them without reservation and am always grateful for their attention to my plumbing problems. Kathy McCallister
Kathy M. | Bossier City
I submitted a negative review last night after having the same problem return after spending ${esc.dollar}300 on Friday. Mike with the Shreveport/Bossier Roto-Rooter has since been here and has bent over backwards to make sure I'm satisfied. I certainly am.
Garry R. | Shreveport
Jerod was awesome friendly and motivated to complete his task and stayed focused and might i say he is quick accurate precise....thanks for the services
James h. | Shreveport
Stacy at the office was very courteous and helpful and fulfilled our urgent need in a timely manner. Technician was also very knowledgeable and finished the job promptly.
Madhu K. | Shreveport
Our technician was extremely knowledgable, polite, prompt, and courteous. He went above and beyond the minimum to complete our project. The technician was also dressed professionally, had great attention to detail, and cleaned up the work site after the work was done! Wonderful experience and highly recommended.
Michael H. | Bossier City
Jerod Cobb, Technician ${esc.hash}75, was very personable and helpful, taking time to check the drain status inside and out in spite of the rain. He also explained what his concerns and findings were. Only the laundry drain had a problem which he fixed quickly with minimum disruption to our family and no mess for us to clean up.
Sarah D. | Shreveport
Once again extremely satisfied with my service through Roto-rooter. The tech was knowledgeable about what was going on and explained it to me so I knew what to do to help prevent it happening. Thanks again roto-rooter and tech Jerod Cobb. I would definitely recommend roto-rooter to all my friends and family.
Carolyn F. | Bossier City
Ihad a blocked sewer line called spoke with a very nice receptionist who stated she had a man that could come right now. that was a relief . He was at my door within 15 min Jarod Cobb took a look explained to me what he was going to do, and if it was what he expected told me the cost. He went to work cleared the blockege looked at all my lines said they now looked fine. Keep up the good work it was a pleasure to have you at my home Jarod you did a very good job.I hope I never have to call again however if I do I will call Roto-Rooter and tell everyone of the excelent service. thank you . j Adams
June A. | Haughton
As a senior person and a caregiver, living by ourselves, I was dismayed to find my disposal and sinks stopped up. I called the number at about 7:30 in the morning and by 8:30 the nicest young man came to fix my problem. He was knowledgable and respectful from start to finish. I would indeed recommend Roto- Rooter to any one who has plumbing needs.
Jewel R. | Haughton
Can you tell me is there a guy named Paul there? If so may I have his last name! Thank you
leigh c. . | Bossier City
A great company all the way around.
Michele M. . | Plain Dealing
Mike Murray
Manager
318-220-7039
Address
Google+
2800 Youree Drive, Ste 222
Shreveport, LA 71104

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