Seattle, WA Rate location (144 Reviews) Call Now 206-935-6600

Roto-Rooter Seattle, WA: Customer Reviews & Testimonials

When you need experienced plumbers in Seattle, WA, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Seattle, WA

Professional. Truthful. On time. Polite. Considerate. Personable. And Roto-Rootered the pipes, not just once, but until they were provably clear. �These are the people to call when you need plumbing services. The service tech's name is Peyman, and my comments also apply to the persons on the telephone setting up and later confirming the appointment. After this, I will not call another company.
Marilyn B.
Great experience - Ron K. was knowledgeable, professional, and walked us through every step of the way. Super service!
Kim D.
Aman Armin was very professional. He did a great job fixing our shower. He was at my home exactly at the time expected and knew exactly what to do. He provided an estimate up front and explained the entire job to us. I will definitely call Roto-Rooter again for all plumbing needs.
Pamela C.
I had two different plumbing problems: a bathtub drain that was clogged and a dounspout that was also completely clogged. �Roto-Rooter took care of both on the same day, within hours of the time I called. �The plumber, Chad, was very nice and gave me discounts because I was doing them both on the same day. �Our shower drains again! �Thanks!
Rebecca W.
GLESIAN 2100 CAME RIGHT OUT IN LESS THAN AN HOUR AND FIXED THE PROBLEM. CUSTOMER SERVICE WAS EXCELLENT AND KNOWLEDGE OF HIS JOB WAS GREAT.
Brad W.
Florin Regus has done a couple of projects at our house. Each time, he has done a great job. He arrives on time, is very clean, describes in advance the work he will perform, and the fee he will charge. Then he quickly gets it done. After finishing the job, he reviews what he did, along with providing a few tips on how we can perform better preventative maintenance
Jerry M.
I received excellent service from Kenny K at Rotor-Rooter. i had a leak under my kitchen sink and he came out at 8:00 pm. The garbage disposal was about 30 years old and he had to spend at least an hour banging on the old one to get it out! He even had the correct replacement in his truck. Even though he under-quoted me originally, he stuck to his estimated quote. He also cleaned out my faucet so it didn't spray all over the sink. I would highly recommend Rotor-Rooter. They are fast, skilled, professional, and very friendly!
Dyanna L.
Good , efficient service on time and the rotorooter plumber, Kenny Kim was extremely neat and efficient ,replacing piping and cleaning out our sewer line quickly .He left the kitchen sink area (where the problem was) super clean.
Ed H.
George Lopez And Rick Starostka were able to solve my plumbing issue quickly and creatively. Everyone I have dealt with at roto rooter has been very professional. I recommend them.
Michael M.
Needed a faucet repair. The scheduler and dispatcher were both helpful & friendly, and were able to schedule an appointment during the time I had available. The plumber arrived promptly during the specified time. Eli was courteous and pleasant, explained clearly what he planned to do, did a great job, and took far less time than I had expected. Complete satisfaction!
Bill M.
After trying and trying to unclog our drain using chemicals and lye, I called on Roto Rooter for their services as they've always done the job right with me in the past. They rootered my drain and double checked the line to insure a job well done. They are priced very reasonably and they are informative in the work they perform. This is a company with knowledgeable plumbers who are respectful and friendly. Thank you RotoRooter. You are my first choice in clearing my clogged drains when lye crystals or liquid drain cleaners will not work.
Raul C. | Seattle
Excellent experience. Job was explained in detail with what the costs would be before work started. Mike was very personable and professional.
Bob S. | Seattle
Avin P. | Seattle
Fixed! Minimal charge. Roto-Rooter 24/7 service. It is really hard to find experienced service professionals like this today. AMAZING!
Heidi G. | Seattle
While they could not make it out Saturday night as originally planned when they made it Sunday, they did a great job. They worked meticulously and solved our problem and even fixed the popup plug that had rusted out in the bathroom sink. It is always nerve racking to call a plumber and fear that you are going to be taken advantage of, these guys left me feeling confident that the job had been done well and fairly.
Daniel M. | Seattle
The person who came and fixed our clogged outdoor drain was super nice. He explained exactly what the problem was, fixed it in 10 minutes, and tested it with us to make sure it was working. Can't imagine a better experience!
Michael B. | Seattle
Gio did a great job of snaking out our main sewer pipe, explaining what the problem was, and suggesting several potential solutions. Highly recommended.
Holly H. | Seattle
We have used other plumbing companies before and were not impressed at all. I was dreading having to deal with a plumber until Roto-Rooter showed up! Oh my gosh! We had Mike and Alex come out on two separate days and both guys were incredible. Our situation was a bit complicated because we had to deal with a landlord. Both guys were very friendly but clear about what happened and what needs to happen to get the problem fixed. Mike showed us what was happening and explained as he went. He was detailed, understanding, knowledgeable and thorough. Thank you. We will definitely be calling Roto-Rooter again for any plumbing issues that arise in the future.
Emelie K. | Seattle
These guys were great from start to finish! Arash made it to my house within an hour. He was friendly, confident and explained everything perfectly before starting the job. I've never used Roto-Rooter before, but I guarantee, should I have future problems again, they will be the first company I will call. They were neat, clean, helpful and made this nightmare go away quickly. Thanks again Roto-Rooter for being a company I now know I can always count on... Joseph R. Porter
Joseph R.
Florin was our technician today. Great Job. He was far earlier in the window of time and he went straight to the root of the problem and fixed it. I appreciated his professionalism and timeliness.
Robert C.
Ron and Pejman just left and I couldn't be happier with their services.  They came quickly, determined what the problem was and unclogged my toilet in less than a half hour.  They were very nice and friendly - I won't hesitate to call again or refer people in need of a good and reasonably priced plumber.
Cathy G.
Roto-Rooter came within an hour of our calling them to snake the drain pipes for our washer's backed up utility sink.  Florin Regus was very professional, explained the job, and allowed me to observe his work.  He answered my questions knowledgeably and provided tips that will help me in the future.  Roto Rooter may be slightly pricier than some competitors but their work is guaranteed and they provide peace of mind that is often times missing when dealing with other outfits.  I highly recommend Roto-Rooter to get the job done right the first time so that you can get back to your daily life. -Scott Muoio
Scott M. | Seattle
These guys are great I mistakenly made an unfavorable review of this company. It was actually rescue rooter who did the poor work. Lance from Roto rooter contacted me immediately after reading my review to try to fix the problem. I have never used Roto rooter but from this experience I found out they have amazing customer service.
Jesse R. | Seattle
This was my first time using Roto-rooter. I work a very hectic and unpredictable schedule so getting service quickly and on short notice was a big priority. My lower level flooded due to blocked pipe that was shared by multiple sources. Florin arrived within two hours and managed to figure out the mess and take care of it. The whole process from the first call to the end was effortless and I will be sure to call Roto-rooter again.
Nick T. | Seattle
Our experience with Roto-Rooter was excellent. We live in Bothell. Our bathroom plumbing backed up on a Sunday morning (why always on the weekend!?) It was as gross and horrible as you can... 
Tricia P.
Our experience with Roto-Rooter was excellent. We live in Bothell. Our bathroom plumbing backed up on a Sunday morning (why always on the weekend!?) It was as gross and horrible as you can imagine. Roto-Rooter was able to come out same day, no extra charge for weekend visit, and free estimates. They arrived well within the estimated window of time and got to workOur technician Farzad was incredibly clear and helpful. He walked us through what he "hoped" the problem was, what other problems it could potentially be, and was honest and upfront out the possibilities at hand. We were lucky - only a sewer line clean out was needed. He also noted and fixed two other problems with our toilet, which had been installed incorrectly. (Frustratingly, we'd had the line scoped when we bought the house two years ago and the other company never noted this major installation issue.)I would not hesitated to use Roto-Rooter again... But I certainly hope we don't need to! ;)
Tricia P.
Our experience with Roto-Rooter was excellent. We live in Bothell. Our bathroom plumbing backed up on a Sunday morning (why always on the weekend!?) It was as gross and horrible as you can imagine. Roto-Rooter was able to come out same day, no extra charge for weekend visit, and free estimates. They arrived well within the estimated window of time and got to work Our technician Farzad was incredibly clear and helpful. He walked us through what he "hoped" the problem was, what other problems it could potentially be, and was honest and upfront out the possibilities at hand. We were lucky - only a sewer line clean out was needed. He also noted and fixed two other problems with our toilet, which had been installed incorrectly. (Frustratingly, we'd had the line scoped when we bought the house two years ago and the other company never noted this major installation issue.) I would not hesitated to use Roto-Rooter again... But I certainly hope we don't need to! ;)
Tricia P. | Seattle
After dealing with another plumbing company's  crappy service, having Roto-Rooter come to the rescue was a blessing. Toilet was backing up into the shower and when Swp came they said they couldnt snake it because we have led piping. Well Roto-Rooter came right in and snaked it, got the clog out to. Thank you to Paul for his speedy service. For now on I will be calling Roto-Rooter. Also I called late Saturday evening and was given a 3 hour window. They called me early in the am and was here in 30 minutes. Great service all the way!  Kent, Washington
Alayna S. | Seattle
Our hot water heater tank began to leak on Sunday evening. It's in my home office in the basement so I was pretty worried.  Rotorooter sent a plumber (Cyrus? I am terrible at names) in under an hour. He got the water safely drained, explained options for replacing our old heater, installed the new heater and showed us how it works.  A few slow leaks appeared overnight (we have an old house, and anytime you do something, more problems appear). After some snafus with the schedulers, another plumber, Arash, came to our house.  He was a real pro and diagnosed the problems fast.  (He also had a very cool camera with a fiber-optic part to look inside the walls and find the leaking joint.)  The system is now working beautifully.  Arash also took the time to fix a joint under the bathroom sink and explained we'd want to replace all of them sometime, as they are old and failing.  We plan to use this company again for upgrading our plumbing. Great employees.
Nancy B.
Adrian S.
From Seattle, WA: very quick, professional, thorough, and knowledgeable service at a very reasonable price. I would recommend this service to all my friends/neighbors living in and around Seattle.
A Yahoo User
Flood in the basement...called one company who couldn't come out til after hours. Called Roto Rooter and Paul came out within a half hour! He had to run a cable through the main line from my laundry room. Happily it wasn't tree roots as I was suspecting, but he noticed the Kirkland brand laundry soap and told me that brand and Charmin Ultra Soft are the worst for clogging up sewer systems because they don't break down easily. Guess what we use? I never knew that! Paul also noticed another problem that will eventually need to be addressed. He was very informative!! And he fixed the problem!
Roberta S.
Flood in the basement...called one company who couldn't come out til after hours. Called Roto Rooter and Paul came out within a half hour! He had to run a cable through the main line from my... 
Roberta S.
(I think I have the correct Roto-Rooter office selected, but I'm not sure. The Bellevue and Lynnwood offices are closer to me, but here goes.)Today, Farzad from Roto-Rooter came out to help us... 
Janet F.
(I think I have the correct Roto-Rooter office selected, but I'm not sure.  The Bellevue and Lynnwood offices are closer to me, but here goes.)Today, Farzad from Roto-Rooter came out to help us with our slowing drains.  He was awesome!!  Incredibly knowledgeable and great at troubleshooting.  We'll be requesting him in the future if we need more help.  Totally ask for him.Here are the details: He tested the drains and seemed confused because they drained OK to him.  He asked me some diagnostic questions and guessed that our drains must've improved after we had the septic system pumped last week.  He also told me to watch how the basement toilet flushes in the future if I see issues, to rule out clogged drains and identify a problem with the septic system.  He recommended an enzymatic treatment and sold me a gallon.  I was thrilled with this outcome!Then, since he had time, I asked him to look at our garbage disposal.  He fixed that too!
Janet F.
Service date 6/3/2014. Brier, Wa inv# 21717898697I called Roto-Rooter for a clogged kitchen sink. They gave us a 2 hour window and said they would call 1/2 hour before the technician would arrive. They called back within fifteen minutes and the job was done well within the original 2 hour window. Anthony was very courteous and efficient.
A Yahoo User
We called for a Plumber from Everett Wa. Joe was very prompt and professional. He completed the job in a timely manner and all services were quoted prior to the start. Great Job!
Mark A.
Buzz showed up on-time and was extremely helpful. He brought the full range of equipment with him so he scoped our sewer, jetted it, then rooted it, then jetted and scoped it again. Problem solved. Very reasonably priced (we had an estimate for about $6,000 from another company for these same services).
Stephanie M.
Service rep was professional and friendly, and fixed our problem in a timely manner.
Errol V. | Seattle
Sandeep Powar was engaging and professional in taking on this task and I am very satisfied with the service he provided and information that I gained from talking with him.As a long-time general contractor I appreciate professional conduct and results so I would recommend Sandeep and Roto-Rooter to anyone in need.
Stephen G. | Seattle
Overall very positive. Company was responsive, and gave detailed information when I needed it. As a property owner living in another state, it was essential to have good communication from the team(s) performing the work. Completion of the job and return of the site to original condition were very good.
Steve H. | Seattle
Fariq fixed a troublesome downspout tighline problem after I repaired the imploded pipe.
David W. | Seattle
Gio (Giovanni?) was really good managing the cleaning of our sewage drain, and suggesting and explaining the work to be done. He had been here before on a service call and knew our problems well. A fellow whose name I can't recall came late and stayed very late (past 10 pm!) pressure cleaning the sewage pipe all he way to the street. He contacted the neighbors about the noise and got their OK. Chris dug the hole and put a new access port to this pipe. He was very good putting all the dirt back and explaining how to let it settle to replant our shrubs. Overall, an excellent experience. Thanks!
Christine V. | Seattle
Ron worked very hard to get our drain open and showed us where the drain is slipping and further work needs to be done. He was friendly and professional and we appreciated his advice.
Laurie F. | Seattle
Florian was wonderful. He was quick, clean and friendly!
Teri M. | Seattle
Great service, prompt, helpful.
Catherine F. | Seattle
Keep up the good services
Joyce G. | Seattle
Giovanni was early, well-kempt, knowledgeable, friendly, and helpful.
Denise C. | Seattle
It was the first time that I've ever had to call a plumber, I had knocked over the water tank of my toilet and it wasn't working anymore. I called on Sunday night, and they were able to send someone on Monday morning. Great service, Brandin was efficient and removed my 16-yr old broken toilet and replaced it with a new one. I hope I don't need a plumber again anytime soon, but if i ever did, i will definitely call rotorooter again!
Rochelle A. | Seattle
Efficient, clean and done. Appreciate the recurring professionalism.
Kai A. | Seattle
Great service. Gio the plumber was on time, thorough and efficient. He was finished and we were back in business within an hour on a Saturday morning. He also took time to explain what was happening and what we could do to prevent a reoccurrence of the problem. We are satisfied customers.
David R. | Seattle
Another company came out prior to your visit and could not clear the clog in the kitchen sink. The other company also damaged my floors. Your guy, Seyed, trouble-shooted the situation and got the clog removed. He also cleaned up after himself. Thanks!
Charles G. | Seattle
The tech, Miles, that came out was awesome! He was extremely knowledgeable, diligent and professional. He explained every step of the work done so there were no surprises from beginning to end. I am very thankful for the work done and the manner in which it was done.
Dillon A. | Seattle
Reuben was very polite and he did an outstanding job of fixing the clogged drain. He cleaned everything up and went the extra mile to make sure the job was perfect. I appreciate his professionalism and pride in his work.
Janet B. | Seattle
Good and quick service!
Greg T. | Seattle
They were here in less than an hour after I called. They saw additional work that needed to be done, and offered to do it. They cleaned up after their work. They clearely explained the pricing. They made suggetsions for how to prevent the problem in the future.
Gail L. | Seattle
Your timely response to our call was a very pleasant surprise. Miles was great. He was very friendly, courteous, patient, and explained everything very well. As far as we can tell, he did a terrific job. We would not hesitate to call and ask for him again.
Kathy F. | Seattle
Your service was prompt and Panjen was very courteous, explaining everything. Thanks.
Patricia B. | Seattle
Great experience with your company from the initial phone call to the end of the job.
Sydney C. | Seattle
Thorough appointment making. I appreciated the phone calls to keep me informed of the arrival of the service tech. Extremely pleasant experience with service. Professional service experience all together.
Sydney C. | Seattle
Honest and skillful technicians have always been sent to my home. This is a great company.
Deborah W. | Seattle
Sam #4355 was great. He was punctual. He didn't complain about parking - which everybody does. He fixed the toilet quickly. He explained beforehand what he would do. I appreciated that. He also made a suggestion about something that could help my sink (and even toilet drains in the future - so that left me extra pleased. He was pleasant and professional
joan l. | Seattle
Excellent response time. Technician was very helpful, polite and professional.
aaron w. | Seattle
The Technician explained what was necessary & the job very clearly, and was very neat and clean & my sink cabinet was cleaner after he left than it has been in years!
Susan L. | Seattle
He was prompt and quick at unclogging our garbage disposal.
Tuyen N. | Seattle
Prompt, same- day service. Receptionist and my service technician, Florin Regus, were very polite. Florin unclogged my toilet in no time and gave me some hints to avoid future clogs.
Ada S. | Seattle
Florin Regis was very professional and did a great job. Thanks
Bill S. | Seattle
Florin Regis was very professional and did a great job. Thanks
Bill S. | Seattle
Great job and professional service.
jerry c. | Seattle
Giovanni did a good job. Very efficient.
Geoffrey B. | Seattle
The Rotor Rooter man was professional and considerate. He made sure he did not track dirt into the house, I understood the charges before the work was done, and finally, that I knew how to prevent the problem from happening in the future. He was very personable.
Gail L. | Seattle
I changed the time from 12-4 to 1-5, because I get home at 1. The repairman was not notified and had to wait for me. Other than that, it was very quick and he was a very nice man.
Christina P. | Seattle
John did a really excellent job. He didn't just fix the original kitchen sink plumbing I had - he made it much better by rearranging the waste water pipes so that the sink actually drains much faster! The plumbing I had, besides being loose, wasn't oriented properly to allow gravity to pull the water down as fast as possible. It's a world of difference! It shows not only that John has a commanding knowledge of how plumbing works, but also that he cares enough about his work to apply that knowledge fully and do the best possible job for the customer that he can. Based on my experience with John, I wholeheartedly recommend Roto-Rooter!
Patrick W. | Seattle
Plumber arrived within prescribed time. Never introduced himself but proceeded to work on the problem right away. Was very efficient, fixed the blockage and out the door before I knew what was happening. Great service. Will definitely use Roto Rooter in the future.
roman u. | Seattle
The service provider was knowledgeable, offered preventive solutions, and fixed the problem quickly.
Gary I. | Seattle
We have used other plumbing companies before and were not impressed at all. I was dreading having to deal with a plumber until Roto-Rooter showed up! Oh my gosh! We had Mike Yardley (#6858) and Alex come out on two separate days and both guys were incredible. Our situation was a bit complicated because we had to deal with a landlord. Both guys were very friendly but clear about what happened and what needs to happen to get the problem fixed. Mike showed us what was happening and explained as he went. He was detailed, understanding, knowledgeable and thorough. Thank you. We will definitely be calling Roto-Rooter again for any plumbing issues that arise in the future.
Emelie K. | Seattle
The whole team was professional and timely, and the work was well executed. I was very grateful for the easy and convenient service.
juli b. | Seattle
All customer service contact was professional and efficient. Tech was extremely pleasant, professional and efficient. Appreciated free Roto-Rooter pipe shield and explanation of use. Will recommend to friends and family.
Sue O. | Gold Bar
The plumber worked very hard and was able to clear an awful blockage. He was very pleasant and quiet and neat. He gave me instructions on how to prevent the problem in the future. Highly recommended.
Susan N. | Seattle
Nick is awesome n professional.
Adenike O. | Lynnwood
he went out his way to help thanks
Roy D. | Duvall
worker did his job and I am so happy I will call him back anytime.. thank you
Pete w. | lacey
Technician was knowledgeable, friendly and courteous. He answered our questions and was efficient in handling the work.
Bill K. | Brier
I was very happy with the service the technician gave today. He was very professional explained everything he was doing before he did it, was very polite, personable and he fixed the problem in no time. He left no mess and was done in a very reasonable amount of time. I would request Daniel if I needed a plumber again. Hopefully I won't have too. thank you!
Jana S. | Burlington
Aman is a first rate plumber. Professional and skilled.
Thom D. | Seattle
We had a good experience with Roto-Rooter. Our service rep did a fantastic job.
Paul And Kris J. | Woodinville
Daniel was AWESOME!! We had been without use of toilets or water for 4 days...and were feeling the brunt of it all...then here came Daniel, ....Patient...Listening....VERY SMILEY and FRIENDLY....all around relaxed and cheerful and fixed everything ....in a lickety split manner. Cannot say thanks enough!
Franklin J. | Arlington
Bill was great. The communication was over the top. The job was difficult but Bill took great care of us. Thanks Bill.
Sherwood T. | Sammamish
I have our Driveway Drain System Jet cleaned every year. I ALWAYS ask for David who does a WONDERFUL Job. He is very professional and is an expert Technician. HE IS THE GREATEST!! Jerry Turner
Jerry T. | Sammamish
Very professional technicians. The first one came out within 30 minutes of our call, got our line cleaned out, and set us up with the camera inspection. By the about 3pm the next day, Roto-Rooter's staff had dug out an 8'x2' root ball from our line and septic tank! Thank you!
Chuck C. | Snohomish
My technician was Marcelino and he did an excellent job was very informative and personable. I would defiantly call Roto Rooter again. Great job well done
Frances S. | Tukwila
Very quuock and considerate
Nancy B. | Arlington
He was very respectful of not only the home he was sent to but to the entire family.
Catherine N. | Seattle
I wish the first visit by the technician had found the leak in the drain pipe at the top as it would not have been necessary to have a 2nd call the next day to locate it, resulting in 2 separate payments for a total of ${esc.dollar}823.65.
Darrell N. | Woodinville
Great tech I give a very professional rating!!!
Bryan M. | Lynwood
Roto-Rooter was able to clear our drain problem in the same day. They kept us in the loop and phoned to tell us a half hour before the plumber arrived. Farzad was on time and explained what needed to be done. He worked efficiently and cleared our drain. Satisfied customer, Rick Welch
Richard W. | Kenmore
Same day service; great problem solving; scheduled water heater replacement. Replacement done as scheduled; no hassle; quick, affordable and awesome service. I could not be happier.
Kathleen G. | Lake Stevens
We requested your tech Anthony (#2547) because he has serviced our property in the past and always provides excellent service while being courteous to our tenants. We will definitely request him again.
kim / bill W. | Lynnwood
Very quick. Cost was more than expected. But, considering the quick and quality work, am not going to complain.
Tor B. | Kenmore
My tech arrived early! That is almost unheard of. He immediately assessed the problem and fixed it in a very timely manner. He described to me why I had my problem to begin with. The job was done very professionally and very respectfully. He quoted me a time frame to complete the job and he was well within that. He cleaned up after his job and told me how to maintain my pipes and gave me something to put in them about once a month. I have used Roto-Rooter several times and have always been satisfied. I love the way they can come out right away. Thumbs up to my tech Sergey for a job well done.
Marilyn H. | Des Moines
Gary Robinson
Manager
206-935-6600
Address
Google+
2600 5th Ave.
Seattle, WA 98121

Back to Top
Business Account Login