Santa Cruz, CA Rate location (22 Reviews) Call Now 831-425-7669

Roto-Rooter Santa Cruz, CA: Customer Reviews & Testimonials

When you need experienced plumbers in Santa Cruz, CA, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Santa Cruz, CA

I always use Roto Rooter for my plumbing needs, and I've never been disappointed. Today I had a VERY clogged drain and Brian and Dan worked tirelessly until it was cleared. They were friendly, courteous, and very efficient. Thank you!!!
Gail E.
They are as good as it gets.  I live in the Santa Cruz mountains and had a really nasty drain problem.  Bryan came out and found one of "those" problems.  The system had been unused for several months and a clog like the Wall of China had built up and hardened.  The man is tenacious!  He worked into the night, maintaining a good sense of humor the entire time.  I would have given up long ago but Bryan kept trying "one more thing."   I won't tell the whole story because it would take too long, suffice to say Bryan won, the clog lost, we could finally shower and go to the bathroom.  And I was out there and watched this entire escapade.  What a surprise this clog was to all concerned, but better yet the bill for this action was much less than I had anticipated.  I can still hardly believe it.   A great guy and unbelievably great service.  Bryan also taught me how I should be taking care of my septic system and was still smiling when he left here at what amounted to the next day.  I will not forget and will call no one else.  Ever.  Thanks again, Bryan, should you ever see this.
Dave H.
Bryan and Joshua were our heroes! They arrived within an hour late in the evening, unclogged our sewer system and left us with a clean bathroom. What more could you ask for? Great guys, both friendly and professional. Thank you Roto-Rooter!
Heidi P.
Fast and totally reliable. Bryan was increadbly helpful and gave us excellent advice on how to prevent future problems. He even helped us clean out some dirt unrelated to the clog and move our washing machine back as well as hook it back up. Awesome service.
Jenny F.
I was really impressed with the service I received. Bryan was prompt, courteous, helpful and determined. He fixed my outdoor sump pump with a lot of trouble shooting, but never got frustrated or gave up. I was very happy with the service and would definitely call Roto Rooter on Mission again!!
Tanya M.
An excellent experience with a very helpful and well informed plumber.
Warren M.
Finally! A plumbing service with REAL customer service! Joshua has a fast response time for our urgent need. He was friendly, courteous, informative and super clean! No mess left behind and the service was so efficient! Definitely using Roto-Rooter for all our plumbing and drain service needs. This tech should be given a promotion or at least, put in charge of training others. Outstanding customer service! Thanks Josh!
Phil B.
Wow.  I love this place.  I've been doing CrossFit for less than a year, and the team at CrossFit Santa Cruz has been awesome.  The community is welcoming, diverse, and inspiring.  I am literally in the best shape of my life, having quickly exceeded what I was able to do working with five (!) different personal trainers over the years.  The workouts stay interesting and challenging, and it's way more cost-effective than working with a 1:1 trainer.  It took me a while to give CrossFit a try because I'd heard there was high risk of injury.  Well the CrossFit Santa Cruz trainers will not let you lift with bad form.  And it does take a while to get it right (damn you, overhead squats!) but you'll be in great hands here, no matter what your level.  They even have classes for teens and kids.  Note that there's also a CrossFit Santa Cruz Central and a CrossFit Santa Cruz West.  These are probably fine gyms for all I know, but to me CrossFit Santa Cruz is the one and only.  Accept no substitutes.  ;)
Roy F.
Regardless of the day or time of the class I know I will receive expert coaching and instruction helping me improve in skill as well as fitness levels.  Amazing staff! Attention to detail, virtuosity being the goal. Yet even though my form does not reflect virtuosity I am respected as a client who is working to achieve my personal best. Fellow athletes are warm and friendly. Great sense of community and support from all. Hands-down one of the best CrossFit gyms! From grandmas and grandpas to grandkids in the teen and CrossFit kids program. This gym has something for everyone.
Darlene H.
Can't say enough good things about these guys...Joshua saved our butts on this one...Memorial Day weekend and a house full of people...quickly became a house full of backup!...this is Sunday by... 
P K.
Can't say enough good things about these guys...Joshua saved our butts on this one...Memorial Day weekend and a house full of people...quickly became a house full of backup!...this is Sunday by the way...Joshua came out quickly and assessed the issue and quickly got us back up to stable...but he let us know that there were bigger problem ahead and would come back to do a more through analysis...he did and found out that we have several breaks in our line due to some poor design...they were able to install a trench less new line out to our street with little or no inconvenience to us...These guys are honest, hard -working and stayed on budget...and Josh is a real pro when it comes to customer service...just know that they are always available-even on Holidays! when it hits the fan (or ??) call these Folks-we are totally pleased...
P K.
I live in Santa Cruz and my fathers toilet had backed up and my dad needs help with these things. I called around to many of the better rated plumbing shops and everyone was busy through midweek... 
Mark F.
I live in Santa Cruz and my fathers toilet had backed up and my dad needs help with these things.  I called around to many of the better rated plumbing shops and everyone was busy through midweek and when the toilets backed up you don't want to wait till midweek.  Roto-Rooter said they could come out between two and 4 o'clock and that was good enough.  At 11:30 Joshua from Roto-Rooter calls me and he's already at my dads house and believes he knows what the problem is.  I give the go-ahead on the work and he was able to unclog the toilet with no fuss.  Cost was $148.
Mark F.
The plumber showed up on time ... cool. He proved to be pleasant, knowledgeable and skilled. The job was completed quickly and efficiently. Having shopped around, I can say with confidence that the price was fair.
Steve K.
Roto-Rooter service 11/04/2011 I received professional work from the Roto-Rooter plumber in Santa Cruz. Albert spent the extra time to make sure the entire drain line was thoroughly clear of all debris. This was a difficult drain problem that had been plaguing us for several years. I requested the job be split up in two days, to minimize down time for our business. I also requested work start by 7AM on the second day, again to minimize down time for the business. I was pleased to see him on the job before I got there at 6:50AM. The written proposal was clear and easy to follow. I am very happy Roto-Rooter of Santa Cruz was able to meet all my requests and that Albert completed the job with a positive and professional attitude.
A Google User
We were very pleased with the quick response to our emergency. They returned our call promptly and came right after that. Who know we still had plumbing from World War 2. Joseph fixed it up with a couple of couplings and new piper. I hope it will last another fifty years. I would use Roto-Rooter Plumbing in Santa Cruz again
A Google User
The response to our call was very quick: they were there within the hour. He did a great job, got everything working again! (hopefully for a long time...) Really appreciate it.
A Google User
Thanks for being so helpful and& understanding. I know this job is really difficult,and interesting. Mr. Steven is really helpful. (The Receptionists and& plumbers are really nice). (Said that he would be coming to complete his work, on 4/16/16 in the morning). Might be a discount for him to replace a pipe, that is affected by roots. They said they would try not to disturb the plants outside. I appreciate you being as confidential as possible. People can become upset, sorry;I don't. (Sometimes, it could help for people to be able to have a bill sent). Thanks/gracias/sorry. Be Safe. Maybe the workers need longer sleeved clothes. (If there is a discount, thanks).
amy o. | Santa Cruz
Jose is so great. So professional kind and very knowledgable.
Christine R. | Aptos
The work was performed very timely and professional manor. There was no mess left behind and the Technician (Brian) was very courteous. We are very happy with the work that was performed today. Thank You Barbara and Andy Joynt
Barbara J. | Santa Cruz
For years I have used the services of the Santa Cruz Roto-Rooter, for both drains and plumbing repairs, and I highly recommend them.
Lloyd W. | Santa Cruz
Albert Soriano #86 is my go-to guy for anything plumbing! And has been for many years now! I dont trust anyone but Albert to get the job(s) done in a timely & professional manner. Hes the greatest! Hes a true asset to your company & deserves to be recognized for his outstanding work ethic & old world customer service!
Jill J. . | Scotts Valley
Bryan Ahsam
2521 Mission Street, #A
Santa Cruz, CA 95060

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