Rock Hill, SC Rate location (47 Reviews) Call Now 803-327-3871

Roto-Rooter Rock Hill, SC: Customer Reviews & Testimonials

When you need experienced plumbers in Rock Hill, SC, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Rock Hill, SC

Came out the same day to flush sewer lines from house to street followed up with camera check.  Quick, clean, efficient.  No, not cheap, but they have the right equipment and training to get the job done.
Chris S.
They arrived 60 minutes after I called! Scott was in and out in 30 minutes and did a complete and thorough job. Cost was fair but not cheap, but who wants cheap? I want it done quick and correctly and they did. i will definitely call again.
Dave S.
He arrived on time. Did the work in a few hours and cleaned up after.
Hans M.
The tech Victor #217 was AWESOME!!!! I am a tenant in a rental property. The landlord called earlier today and he was here within 2 hours of the call. I really had a STINKY problem and he fixed it. I also asked 100 questions and which each answered. He is one professional and knowledgeable tech. I have just referred him to my neighbor she has some work that need to be done.
Tracy C.
Victor (#217) in Rock Hill, SC was very professional - on time, quick to find the problem and come back with a quote. The repair was done in a timely manner and he took the time to explain how things worked. Fully recommend. ++
Matthew G.
Friendly staff, knowledgeable and fixed the problem first time around.
Robert A.
Had someone back into my well pump and had water gushing everywhere. I called and got a response immediately and was told a service technician would call me shortly. I received a call in about 5 minutes and they arrive about 30 minutes later. After looking at my problem the service technician advised me of all my options and suggested several different plans. Once I decided which option I wanted he had repaired my well and pump in record time. I was greatly impressed with the friendliness of the technical and also the knowledge and service that was provided to me. I would highly recommend this Roto-Rooter with Bill and his guys. I will be using them for any of my future plumbing problems. I want to give a big thanks to Bobby for the speedy work.
Blake H.
We have used Roto-Rooter in the past and we have always been extremely pleased. This time we needed our kitchen faucet removed and replaced with the new faucet that I had purchased from Amazon. I went online to schedule the appointment. This was very quick and easy. The technician was right on time friendly and knowledgeable. He completed the job quickly, showed me how to use it and offered tips about how to clean. He took all the trash (boxes, old faucet, etc.). It was a great experience! My one and only complaint was that I felt the price was high. But I'm sure it's comparable to other plumbers in the area and I couldn't have asked for a better experience! Just shows that I shoukd have been a plumber and not a teacher!! Thank you Roto-Rooter!
Robyn N.
Very pleased with the speed of the tech getting to our home today and being able to replace a toilet for us (and unexpected fix) within just a few hours- which included his time going to pick up the new toilet. Very happy with the customer service and the actual service performed by the Roto-Rooter folks here in Rock Hill on Ebenezer Rd.!
Allison H.
Great work, very honest, great price, and even a follow-up call to make sure all was working properly!!! Will definitely call again if needed and recommend to others.
We had a clogged pipeline that Eddie detected and snaked clear from outside vs from inside , which reqiured removing our commode. Previous plumbers wanted to charge almost double ,plus run the risk of damaging our tiling.
Radhia M.
Lightening fast service, very knowledgeable and friendly. Bobby gets the job done and banks on it with a warrantee. Price may be a little more expensive, but with the warranty and effectiveness, it's clearly worth it. Bobby is the only plumber I'll ever use! I have been foolish in the past trying to save a few dollars and was a HUGE mistake. Always use a licensed plumber who guarantees their work!
Amanda R.
Bobby was great. Very friendly, honest, and took the time to answered all my questions. He showed up on time and ready to work once I gave him the okay.It took him no time to get the job done. The prices are reasonable the service was excellent. I would recommend Roto - Rooters anytime.
Shquvious P.
The gentleman who came was very professional and informative to our particular issue. Gave several different scenarios and potential solutions. Will definitely use again if need be. Hopefully that's not the case! Rock Hill - SC
Alex T.
My toilet starting making gurgling noises and I could not plunge the problem out.  It was Friday night at 10:00 PM and Victor called me right back.  He was out to my home immediately and went to work to look for the problem.  Tree roots were in my sewer line.  He took care of the problem for the evening and came out the next day to finish the job with a backhoe.  He has a great attitude, is knowledgeable and has great customer skills......Thank you Victor
Yelper N.
Last night at 8:30 we had a toilet backup and it wouldn t plunge clear so called a local plumber and after over an hour he hadn t called back so called Roto-Rooter and Victor responded right away. He could not have been nicer or more concerned and professional. My wife has serious medical issues and can t be without a toilet. Victor augured it to clear the line and found roots in the sewer at the tap. He contacted a service to clean up the bacterial mess in both bathrooms for us and guided us carefully as to what to do. I d recommend Roto-Rooter and Victor without hesitation
Quick job!
Called on Saturday afternoon around 3 pm, they put me in contact with he technician. he showed up promptly and offer me a solution for the problem. They were very responsive and did the job right by eliminating all the roots in the sewage line.
Rafael B.
We love our Roto Rooter! They are always responsive, timely, & fix it the first time.
Brenda L. | Rock Hill
The office staff and Scott were really accomodating. I will definitely use roto rooter if I have future issues without hesitation.
Shequita G. | Rock Hill
Professional, courteous & efficient. Completely satisfied.
John H. | Rock Hill
I called rooter reuter to come out and fix the clogged drain that was backing up into my downstairs bathroom with water overflowing everywhere. So Peter and Scott arrived on time and found the problem immediately. It was the branches from the roots of the tree that had grown inside of the pcv pipes and broke the sewer line. The guys removed it from the pcv pipe and everything was back to normal again. I really appreciated peter and scott for coming out to my rescue. You guys are awesome! I would definitely recommend this company for any of your pluming needs! You guys rock!!!
Anita J. | Rock Hill
Called roto rooter last night they came out about 30 minutes later.The techs name was Scott he was very professional and got right on the job and found out what was wrong and fix it and cleaned up after his self within 30 minutes of being here...I would definitely recommend this place and Scott 220 to anybody!!! Thanks
Italia L. | Rock Hill
Thanks for your service in a timely manner.
Rachel B. | Rock Hill
Vic was very efficient - he took the time to explain what the repair involved.
Christine b. | fort mill
Zach was a very polite, courteous and knowledgeable technician. I really appreciated his expertise.
Laura K. | Fort MIll
Victor and Bobby are great guys. We just feel ${esc.dollar}250- to replace a hose bib was excessive.
Linda S. | Catawba
Bobby and his partner were excellent in helping my real estate client solve a problem with water pressure. When the first proposed solution didn't work, they pressed on instead of giving up. After a lot of hard work, they found the issue and tried the most affordable solutions first. Very impressed with their professionalism. Not once did they complain or get frustrated. They saved our real estate closing, and as a Realtor, I will be recommending them in the future.
Megan H. | Fort Mill
Victor did a terrific job
John b. | tEGA cAY
Victor and Zachary were very punctual and professional. I would certainly use Roto-Rooter again and would probably request the same technicians.
Rusty C. | Rock Hill
Victor was very friendly and pleasant. He described in detail the problem and how he was going to repair it. He also gave solutions as to prevent this from reoccurring. It's always a pleasure to do business with friendly and helpful technicians!
Maureen f. | fort mill
Had someone back into my well pump and had major water leak. Called and got a response instantly and was told a derive technician would contact me shortly. I received a call within 5 minutes. The technician was at my home within 30 minutes and had the problem fixed in record time. The technician was very friendly and laid out all option I had and was not forceful with the sell. Will definitely call Bills guys at Roto-Rooter for any further needs.
Blake H. | Rock Hill
Victor, the technician was very friendly, professional and efficient. He quickly identified the problem and took care of it. My wife and I were very impressed and would not hesitate to call him in the future, should the need arise. Thank you for a job well done. Brian and Linda Silversmith
Brian S. | Rock Hill
It is not often I utilize my precious time to write a comment. If I don't this time around, I think It would be a great injustice to the service from Victor ${esc.hash}217. he came on time and was very attentive to my requests. he went above and beyond the scope of his duties. He was very patient with us and never complained for any delayed we might have caused him. He represented the company extremely well. He explained what he was doing thoroughly and very professional. He cleaned the area he was working on spotless. My only issue is that I wish Roto-Rooter had more services such as constructing a home, hard and landscaping, so on and so forth..
Zach and Victor were on time and very polite. They both were very knowledgeable and didn't try to sell a service I didn't need. If another problem comes up, I will definitely use Roto Rooter again.
Cathy L. | Fort Mill
Victor (${esc.hash}217) in Rock Hill, SC was very professional - on time, quick to find the problem and come back with a quote. The repair was done in a timely manner and he took the time to explain how things worked. Fully recommend. ++
Matthew G. | Rock Hill
Technicians were pleasant and professional. They located problem. told me solution and what it would cost, then took care of problem.
Charles J. | McConnells
Had sewer back up at 12:00 PM on Friday night. Made appointment on website for someone to come on Saturday morning. Peter H. was there at 10:30 AM and cleared the blockage. Require additional work at a later date to replace a pipe. Peter did that and also cleaned our tankless water heater. Great service and great work!
Robert L. | Rock Hill
Peter was very knowledgeable and courteous.
Michelle C. | Clover
Our service tech Bobby was great, answered all my question and didn't make me feel pressured at all to hire him.. He was very kind and friendly.. After busting up my bathroom concrete, He pointed out my problem and I was able to verify that he indeed fixed my problem correctly before he sealed the area back up with concrete. I would recommend him and his company any day..
Shquvious P. | Rock Hill
Victor and Zach were timely and skilled with the work. They answered all questions and were professional.
Melora H. | Fort Mill
Scott was a pleasure to have in our home. Very professional and found the problem. It wasn't the easiest resolution but we are happy with the results. Will recommend your company to everyone. Thanks for being prompt.
Lois P. | Clover
Our well system shut off and we had no running water. Through our home warranty we were referred to Roto-Rooter. Roto-Rooter responded quickly and professionally and had a technician at our house within 2 hours. The technician was very knowledgeable and concerned about our situation. While he was working at resolving the problem he was explaining to me how the well system works (This is my first well system), how to maintain it, what the condition of the system was based on its age and what we needed to ultimately do to restore the well system to good operating order. In minutes the technician had the well system operational again. Because of this excellent experience, there is no one else I would use but Roto-Rooter.
Kevin K. | Rock Hill
Bobby did a great job! He came out on a Sunday night and had a great attitude while he fixed our problem. He was quick and efficient and made us feel secure that we were being taken care of and not taken advantage of. I will recommend him to all my friends. Thank you, Julie Drejka
Julie D. | Fort Mill
Bobby, our Technician, was very knowledgeable, attentive to the problem, took steps to ensure a further mess did not occur and was overall very good.
James R. . | Fort Mill
Billy went the extra mile in finding and correcting the leak. He spent time explaining my options and carried through with the service promised. He also eliminated a baby copperhead snake found close to the repair work he was fixing! So bonus points for pest elimination also! Thank you for the great service!
Andrew L. . | Rock Hill
7:00 PM on a Sunday night and sewer backed up. By 8:00 PM we had everything back to normal. I expected a premium fee for the Sunday evening service call but was pleasantly surprised by the cost. The technician, Bobby, explained everything he was doing as he worked. All problems were pointed out to me and explained, then repaired. Great job from Roto-rooter and the technician Bobby. Will highly recommend your services.
Douglas T. . | Fort Mill
Bill Hovestadt
2261 Ebenezer Road
Rock Hill, SC 29732

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