Ridgewood, NY Rate location (30 Reviews) Call Now 631-968-2583

Roto-Rooter Ridgewood, NY: Customer Reviews & Testimonials

When you need experienced plumbers in Ridgewood, NY, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Ridgewood, NY

I had an emergency on Saturday and Roto-Rooter sent a plumber within two hours of my call. The plumber did an excellent job fixing the leak. �He was professional, neat, trustworthy and gave us options for fixing the problem. I was very happy with the service I received.
Marie S.
Very professional, and they came to my home on a Sunday..
Jim P.
Thank you to Mike(3107), Glen(2396), Rich(7157), Bill(1556) and Matt(470) from Roto-Rooter. They replaced my sewer pipe. They explained everything and answered all my questions. Job well done.
Phyllis P.
There was a blocked sewer line from my house to the street, due to tree roots. The gentlemen from the Queens Village Roto-Rooter worked closely with me to ensure that the job (which was huge) was completed in a timely fashion. They had to dig a 12-foot or so hole in the middle of the street in front of my house, replace the pipes, refill the hole, patched the road, and cleaned the sidewalk. They completed this all in just 3 days. The City inspector even came to observe and had no complaints. My neighbors told me that it looks like no work was ever done there, because they left everything looking so perfect. I would definitely recommend this company and location to anyone. Vecas Gray - Queens Village, NY
Karina G.
Once again, Roto-Rooter came through for me during a desperate situation. �They were timely, efficient, knowledgeable, professional and easy to deal with. �I highly recommend their services.
Armen C.
Professional, fast and skilled! Being the owner of a contracting business and arriving from out of state to a home with frozen and broken heating pipes in the middle of the night, I was exceptionally impressed from my first phone call to the answering center to the completion of the job. The answering center was very courteous and easy to talk to, the technician, Kenny G, was awesome. I was without heat and water and in a 20 degree house, he arrived an hour before the scheduled time due to the nature of the situation. He might have stopped work for 20 minutes for lunch while working in and around a below freezing house. The work that was done was neat and clean with as little interruption to the house as possible. Ken was also experienced to the point of predicting where he would find additional leaks, which served to avoid water damage to more of the house. In total, we had around 6 leaks and Ken had everything done, the heat back on and very little evidence that any work had been done, in my opinion as a contractor, in an outstanding time. I not only strongly recommend but will most certainly re-use this company (which I actually already have). Great Job!! Thank you for outstanding service! (Call #3761)
Cori H.
My boiler's blow off valve broke yesterday. I contacted another "reputable" company, one that deals with boilers, and submitted a request for service. I specified what needed to be done, got a confirmation of a visit between 1PM-5PM on the same day. It took them over 24 hours to finally call me saying that only a plumber could resolve my issue. As I had already use Roto-Rooter, for another plumbing issue, I went ahead and posted a request on their website. Few minutes later I get a call from representative and after our friendly talk, in less than 2 hours, a service personnel showed up and fixed the issue. I can now use my boiler and get heat as usual. Awesome service. Keep it up!! Thank you again Roto-Rooter.
Jan C.
i just want to say the team at roto rooter is amazing. they did an amazing job cleaning up my huge flood in the basement! i give them 10******* stars! THANK YOU MIKE 1218 for coming late sunday night/morning to stop the madness of my major flood THANK YOU KEN 3761 THANK YOU MARC 331 BILL 1556 THANK YOU I LOVE YOU, YOURE THE BEST THANK YOU DAVE, JOHN, RAY MAYBE ONE OR 2 OTHERS PLEASE FORGIVE ME FOR NOT HAVING YOUR INFO SEAN MCDONALD YOU ROCK SERIOUS, your men are PROFESSIONAL, KIND, EXTREMELY HARD WORKING, CURTIOUS. I WILL NEVER USE ANYONE ELSE!! Thank you all for taking care of me, my problem and for doing such a beautiful job! Sean, thank you for recommending Paul Davis for the extra
Carrie H.
Very fast and professional. Fixed my problem quick. Thanks Dan #1515!
Andrew R.
Paul (#7197) cleared drainage stoppages at my home on Jan. 23, 2015. He called me within the timeframe established when I called Roto-Rooter and arrived maybe 15 minutes later. I was struck by his professional demeanor and the clarity of problem assessment. Indeed, Paul went to the tasks, opened my drains, and left both areas as he found them. He even turned off the lights. Wow! I am enjoying my shower and the dryness of my basement as I do laundry.
Marilyn D.
Excellent service, quick appointment, knowledgeable technician
Ken K.
I needed to have my cesspool drained, so I called roto-rooter.I've been in my house for 6 years, and I only deal with roto-rooter because of their reputation of being a respectable company. the plumber they sent ( Hank) was professional, helpful and cleaned out my main line .he left my basement spotless.You never would have known anyone was down their at all!Another employee, A.J., came an drained my cesspool quickly.Great service from roto-rooter. I recommend them to anyone!
Marianne P. | Ridgewood
Steve was thorough and confident he could find the problem. Honest and worth the fee. I highly recommend them.
Matthew L. | Ridgewood
My name is Margaret Toussaint - Rob is my son. This review is for technicians Richie, Glenn and Bill (1556) who came to my home on 5/5/15 in Elmont, NY 11003 to install a new water main from curb to basement inside the house. They are a great bunch of guys who are courteous,friendly and professional. The job was done much quicker than I anticipated and the clean-up was performed to my satisfaction. Great Job.
Rob T. | Ridgewood
Quick response, efficient service, would definitely recommend them again.They came out to our home in Kings Park without a problem.
Brian M. | Ridgewood
Roto-Rooter was great. They took care of my drainage problem quickly and effectively. I had used a cheap-o service in the past and ended up paying dearly when they broke through the pipe. Never again! Only the best, professional technicians can be trusted and Roto-Rooter is the one to call.
Linda F. | Ridgewood
My review was for the roto rooters at Yonkers/mamaroneck . I don't know about this place
J C.
I've used this company numerous times for both my business and home.  Each time, they've sent an honest plumber who wasn't just looking to inflate a bill.  They could have easily charged me a ridiculous amount just for walking in the door, but didn't.  Most recently, we had Eric who was sweet, honest and got the job done for a reasonable and fair price.  I feel comfortable using Them for all my plumbing needs.
Jennifer M.
Roto-rooter of smithtown sent a plumber, Tim #3745 to our house to fix our leaky sink. He was quick, efficient, and informative. I felt like he was upfront with the costs and fair with the pricing. He did a great job, very neat and did it quick!! I would definitely use them again.
Jessica S.
The technicians arrived on time. He and his trainee were dressed professionally and both greeted me courteously. They first asked me to identify the problem and I discussed with them what I had done to solve it myself. They then looked around all the plumbing and at my cesspool. They had me run water in different sink and flush different toilets to see if they could quickly diagnose the issue. When no clear solution presented itself they discussed the reasonable rate it would cost to unclog my drain. They informed me that even if it took four hours the rate would not increase. They used various tools to unclog the drain and were careful in the process, informing me of what they were doing each step of the way. It took them about an hour to identify the problem area, unclog it, and clean up. They even helped get my broken vent cap off because I had told them I wasn't able to. They were so nice that they even answered many of my young son's constant question's. When they left the bathroom was neat and clean. I would use Roto-Rooter again and highly recommend them.
Kevin R.
The guy came to out house and fixed our problem without much hassle. It was done pretty quickly, he showed up a few hours late, but he was friendly and still got the job done
Greg
Our line had clogged up two days after roto rooter came again. Not to their mistake there was more grease backed up that was previously not found. A plumber Steve showed up within 30min. Steve worked for 3h snaked the line from two sides did a camera checked up and all was good. I have to give it to roto rooter for being prompt and extremely polite, They never give up. Extremely satisfied by their work
Nikolai K.
Dave, the Roto-Rooter service technician was extremely knowledgeable, courteous and was able to diagnose and solve my drain problem quickly and efficiently with no mess and in a relatively short period of time. I had unfortunately called another drain cleaning service yesterday who charged me a lot of money, did nothing and did not solve the problem. When I called the other company repeatedly to come back to complete the job since my drain was still clogged, and i could not use my kitchen sink, they told me to go to Home Depot and purchase a container of drain cleaner and try pouring that down the drain. I am so very glad i decided to call Roto Rooter, your service technician arrived in less than an hour and cleared the drain within an hour after that. I would highly recommend Roto Rooter to anyone with plumbing problems.
Lorraine A.
Today was the second time I had roto rooter out to my house in the past five years, for a recurring problem that I have had (which is not their fault). Both times I was impressed with their punctuality and professionalism. Last time I had Tom the Islip Terrace firefighter who works three jobs to feed his family. Great guy, great job. Today Steve 6930 was here. He looked like SuperMario with his handlebar mustache. Both guys were friendly and enjoyed their job. Kudos to roto rooter for treating their workforce right and keeping them happy.
Marc A.
My bathroom tub and sink were draining slowly and my toilet clogged. Patrick (#7368) was the serviceman that arrived in a timely manner to address my plumbing needs. He immediately evaluated the situation and provided me with a written estimate. Upon my approval, he immediately began to resolve the problems. He thoroughly explained what he was doing and provided with many preventive maintenance techniques for future plumbing upkeep. During the course of the repairs, two additional leaks were discovered that he repaired with a pipe shield. Patrick was very through, patient, and professional during the entire time it took to complete the job. He even cleaned-up afterwards and left the work area neat and tidy. I would definitely contact Roto-Rooter if I ever need a plumber in the future. Thank you!
John L. | Ridgewood
Excellent service! We were informed when Luis would arrive. He was extremely professional and cleaned up after clearing our sewer so there was nothing for me to do! Thanks very much. Looking forward to doing business with Roto-Rooter again.
Joann K. | Ridgewood
very pleased with technician, as opposed to several years ago, when a different tech was incredibly rude
Rose T. | Ridgewood
fixed the problem quickly and cleaned up well. thanks.
Jo Ann T. | West Babylon
Fast, reliable service
Anthony T. | Corona
Your technician was extremely personal and quickly became a friend working on the problem with care as if it was his own house.
Robert F. | ENPT
Michael Fisher
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