Puyallup, WA Rate location (26 Reviews) Call Now 253-445-6101

Roto-Rooter Puyallup, WA: Customer Reviews & Testimonials

When you need experienced plumbers in Puyallup, WA, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Puyallup, WA

The service I received from Roto-Rooter was very prompt--within 1.5 hours of my initial call. The technician was knowledgeable, courteous, and able to explain the procedures, findings, and make recommendations. He was careful to keep the area clean as he worked, and cleaned up once the work was completed. It was a very positive experience for an unpleasant task.
Shirley B.
I woke up in the morning to my bathroom being flooded and when plunging the toilet didn't help, I called around for help. I came across Roto Rooter and had their technician, Florin Regus, come out for a free estimate. He then was able to help me arrange a camera with Gio, to see what my problem was so I know if I should expect it again and described my next course of action. They gave a 4 hour window with a call 30 min prior to the technician coming so that was very convenient to time. I was lucky that they came 1 hour after I called. Florin came out found the problem really quickly and was able to fix everything. Quick, to the point, and helpful, Florin and Gio both deserve this 5 star review for the work they did and the guidance they provided me. Thank you.
Alvin W.
Alex was very professional and friendly. He patiently answered my questions and was able to effectively solve our problem. Will definitely add Alex to our valued list of service people and will highly recommend him to others.
Jack S.
I had Roto-Rooter come out to my house to repair a cracked water supply line in the kitchen wall. They sent plumber Kevin Scudder who did a great job repairing the pipe. Will be using him next time I have a plumbing issue.
Spiro S.
Paul came out on Sunday and fixed our clogged kitchen sink and also showed us how to help prevent clogging again. We appreciate how clean he left everything.
D&G A.
I had a main line stoppage in my new home on Saturday of Memorial Day weekend.  I was stressed and crying with sewage in my tub and toilets. I called many, many plumbers and Roto Rooter was the only company available to come to my aid before Tuesday.  Aman arrived at promptly at 8am the next morning.  He was very kind and understanding and made my house livable again.  I would definitely call Roto Rooter of Fife again.  Thanks Aman!
Wendy M. | Puyallup
We had a flood in the house and needed a plumber. Our first and only choice to call was Roto-Rooter in Tacoma, Washington. We received an immediate response and Mr. Hoaly from Roto-Rooter arrived that same day to clear the clog in our line that caused the back-up. He was great! We are very happy with our experience with Roto-Rooter and their serviceman, Mr. Hoaly.
Ruth J. | Puyallup
To make a long story short. I had a stubborn problem with a backed up toilette. I also had a 3 day old newborn infant daughter to care for. I called around on a Sunday night and Chad, a plumber from Tacoma, showed up at my door within half an hour of my call. He diagnosed the problem and fixed it within minutes. The bill was reasonable and Chad was very professional. He even gave us some advice on how to take better care of our toilette and make sure it operates great. It's been several days after Chad came by and everything is working fine. Thanks again Roto-Rooter! Sincerely, Jeff Robertson, Olympia
Jeff R. | Puyallup
After a long day at work, I arrived home and started a load of laundry. Shortly thereafter, we started hearing gurgling throughout the house. Our sewer line was backing up! I called the 24 hour line to Roto-Rooter and a couple hours later Chad arrived at our house to help. The customer service received on the phone call was great and Chad's help at our house was superb. We went through the pricing options, walked around the house to review the problem and then he got to work. Soon, the water was flowing again and Chad was on his way. It was an unexpected way to spend our evening, but gratifying to know that help is available 24/7!
Gregg B. | Puyallup
Came home on a Friday afternoon and found a leak in relatively new plumbing. Contacted the original installer but they were not able to come out. Contacted Roto-Rooter and the dispatcher said it would be about 2-3 hrs. Chad was out in just over an hour. He clearly understood the Wirsbo piping system I had and fixed the leaks caused by a rat that had chewed through three (3) places. Chad was very thorough and checked the balance of the lines for any leaks. Roto-Rooter of Tacoma will be my plumbing and drain choice for any future service(s) needed.
Mike C. | Puyallup
Made a late night emergency call and Brit showed up and fixed us right up. He also took the time to diagnose the problem and give instructions on how to avoid future requests and assessed a current problem. Very professional and informative. Great Job RotoRooter.
Madison R. | Puyallup
Very informative on how to maintain the septic system.
Robert C. | Puyallup
Efficient and knowledgable.
Eugenia B. | Puyallup
Service was friendly and efficient.
Laurie H. | Puyallup
I appreciated the fact they were prompt on a Sunday night at 10pm
Maryjean H. | Orting
Service was great. Plumbing technician was courteous, respectful, and thorough. He fixed our slow draining bath tub, and we were very appreciative.
Hannah G. | Puyallup
darrel n. | Puyallup
Serviceman, Paul, arrived in a timely manner, assessed the problem accurately, and provided the correct fix all while maintaining a most congenial attitude. Pleasant experience. Thanks.
Herbert B. | Puyallup
Excellent response time. Highly skilled technician. Very pleased with overall service, thank you very much and rest assured if we need service again you will be the one we call.
Michael G. | Puyallup
The scheduling process is well-organized and efficient....from your national call center to your local office. I've used Roto-Rooter three times since 2010, and every time, the service has been fast and professional. Thanks!
David B. | Kent
Rick was very good, clean and friendly
Richard C. | puyallup
Jeremy did an outstanding Job and represents your Brand well.
Mark T. | Bremerton
Online scheduling was easy to set up. I was called the day of the service by a very friendly gentleman who gave me my time slot and even thanked me for my business! That was refreshing considering many other independent plumbers I called acted as if I was bothering them. Brandon even called when he was stuck in traffic to let us know he may be late. He came in and fixed our leak well and was very professional. We will likely be scheduling a water heater replacement soon too after this great experience.
Jennifer P. | Issaquah
Jesse was remarkably professional, knowledgeable and spot-on in his diagnosis of our plumbing nightmare. I appreciate his time, as well as the crew who stayed all day,into the evening to fix the problem. THANK YOU so much! All my neighbors know to call Rotor Rooter for future issues.
Crystal C. | Kent
Brandin is a great technician, he is very professional, respectful, and very efficient.
Gerardo M. | Burien
Rick was very good, clean and friendly
Richard C. | puyallup
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