Princeton, NJ Rate location (12 Reviews) Call Now 609-688-0128

Roto-Rooter Princeton, NJ: Customer Reviews & Testimonials

When you need experienced plumbers in Princeton, NJ, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Princeton, NJ

Great service, friendly explanations, good suggestions
scott p. | Princeton
excellent service--called at 9 on a sunday and they delivered a bottle of cleaner by 1030
Gilbert A F. | Princeton
Your service technician, Rod Thompson (#8553) was excellent. He went above and beyond to solve what turned out to be two somewhat separate problems, always with a smile on his face. He was pleasant, friendly, helpful, and efficient, and a very good representative for Roto-Rooter. The two agents I spoke with by phone, first Amanda (to set up the appointment), and then Susan (to commend Mr. Thompson), were also very friendly and efficient. I am very pleased with the service I received, and will be happy to recommend Roto-Rooter to others. (Victory Chase, Princeton NJ)
Victory C. | Princeton
The two technicians we knowledgeable, careful, efficient and very pleasant. My problem was solved quickly.
Peter C. | Princeton
Shaun, your technician, did a wonderful job. Thank you.
Patricia F. | Princeton
Needed work done on sunday o a major holiday weekend. Pleasant and efficient. Solved the problem.
glenn l. | Princeton
I can't thank you enough for the phenomenal service I have received while working with your team! My home had severe water damage that covered areas of my house on two floors, all from a backed up pipe. This was discovered in the evening, after I had been out all afternoon. Cruz, the plumber, came over immediately and fixed the pipe and assessed the damages. He also made arrangements for Dave, water reparation, to come over first thing the next morning. Dave checked all of the affected areas to see how much they had been affected with the water. He also called my insurance company directly to get the claim started. Prior to Dave leaving my home that morning, he made arrangements for Brian and Santos to come over to begin the demolition. They were at my house in about 45 minutes. They began the demo and stayed until after 7 that night. They then re-arranged their schedule to come back the next day to finish the job, again there until after 7 on a Friday. The work was incredibly meticulous. 4 large waste management "dumpsters" were filled. They set up several fans to continue drying the damaged area and returned a few days later to pick them up. Everyone was incredibly kind during what can be a stressful time. They were professional and answered any questions I had. I have been telling everyone about my experience with Roto Rooter and I have been recommending your services unconditionally.
Colleen D. | Princeton
Kevin from Rotor-Rooter (technician #304) came to my home on February 4, 2016. He arrived on time. He is very professional, curtious, clean cut and effienctent technician. He cleared main sewer line from outside. While cleaning he pulled out cotton which which appeared to be a temporary fix for a missing clean out cap. In addition to the clean out he also uncovered the source of the back up and overflow of sewage waste. The maintenance department of my townhome complex stuffed a huge piece of cotton as a tmporary fix for a missing clean out cap. Kevin attempted to properly replace the cap when he found the pipe cracked. This is the direct result of faulty maintenance at Regal Point. Now I have to fight in court to get reimbursed from the Association for faulty maintenance and replacement of the PVC pipe and cap. February 5, 2016 Rotor-Rooter once again had to come to my home to clean up overflow and discharge from clogged outside sewer line. Keiron Brown and felllow co-worker arrived on time. Both very professional, courteous and efficient workers. They worked non-stop resulting in an excellent clean up job. I am waiting for their return to pick up the industrial strength fans.
Janet C. | Monmouth Junction
We live in Princeton NJ and our tech Mannie was the BEST ! He came back in the evening to do our job ! Thank you Mannie !!
Eileen O. | Princeton
I was extremely impressed with the level of service provided by Roto-Rooter. Mr. Cruz, the technician assigned to the job, performed exceptionally! Thank you for the hard work and quality performance.
Cara P. | Princeton
The service that I received from Roto-Rooter was beyond exceptional. The service technician, Pat, was not only extremely knowledgeable, but one of the friendliest people I have ever met. I was very anxious prior to the technician arriving because of the amount of work that was involved, but Pat explained everything that he had to do and why he was doing it. He took the time to show every step of the job that he was working on. He took his time and it was evident that he wanted to make sure that the job was done right not fast. I definitely appreciated that. I will look to use Roto Rooter for every plumbing project that I need to have done in the future.
Shaun D. | North Brunswick
The tech Joe, came out and was extremely friendly and explained everything in detail. He did a great job and took the time to be careful in my parents home.
Keith B. | Spotswood
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