The Port St Lucie Plumbing Experts You've Trusted
For Over 80 Years
Schedule Service

No Extra Charge on Nights, Holidays and Weekends

Port St. Lucie Plumber, Providing Emergency Plumbing and Drain Service

Port St. Lucie Plumbing Drain Solutions

Trusted Provider of Port St. Lucie Plumbing Services

Need a local plumber? Then look no further. Roto-Rooter plumbers have over 75 years of experience. Our 24-hour emergency services are available seven days a week, all year round. Whether your garbage disposal stopped working in your home, or a pipe burst at your business, well have your plumbing systems up and running again in no time. Our emergency services team is always prepared to go, ready to answer your call and get your plumbing back to working order.

Roto-Rooter plumbers in Port St. Lucie also provide full-service plumbing maintenance and repairs, as well as sewer and drain cleaning, 24 hours a day, including toilet repairs. Roto-Rooter's Port St. Lucie plumbers offer residential and commercial plumbing services that customers depend on for all of their local plumbing needs.

Battery Backup for Sump Pumps

All sump pumps eventually fail. Sump pumps typically have a lifespan of around 10 years. For homeowners with sump pumps, we highly recommend protecting your home by installing a sump pump battery backup - this is especially important for homes with finished basements. We know everything there is to know about sump pump repair. Call us with questions, our friendly staff is available and awaiting your call.

Save Money by Calling a Plumber

Millions of Americans rely on Roto-Rooter to install their new water heaters. Locally, we are the water heater installation experts in Florida. Some people choose to tackle plumbing repairs on their own. Unfortunately, such an attempt can often lead to more expensive repairs down the road. Instead of tackling plumbing problems on your own, call an expert you can trust. Ask our friendly customer service representatives about our special coupons and promotions. Roto-Rooter Plumbing and Drain Service is the company to call for all of your plumbing needs.

Roto-Rooter Plumbing & Drain Services
Manager:

Phone:
772-224-3298
Address:
1035 SW Biltmore
Port St Lucie, FL 34983

Port St Lucie Plumbing & Drain Solutions

  • No Extra Charge - Nights, Holidays & Weekends
  • Emergency Service
  • Available 24/7
  • Trusted & Recommended Since 1935
  • Licensed & Insured
  • Full Service Plumbing & Drain Cleaning
  • FREE Estimate
  • No Hassle Guarantees

Serving the entire Port St Lucie area including the following communities:

Ft Pierce Sebastian Stuart
Roto-Rooter Plumbing & Drain Services
Manager:

Phone:
772-224-3298
Address:
1035 SW Biltmore
Port St Lucie, FL 34983

Customer Reviews

Roto-Rooter 4.9 out of 5 based on 133 ratings. 133 user reviews.
Roto-Rooter
  5 by Susan N.
Mike was very nice & explained everything thoroughly.
Roto-Rooter
  4 by Gerald M.
Did a good job on a very cold day
Roto-Rooter
  5 by Frank W.
The Gentalman was quite profesional , and knolegeable we thank him for coming out in a snow storm.
Roto-Rooter
  5 by Stephen S.
Thea was great. Knew exactly how to fix the problem and explained it every step of the way.
Roto-Rooter
  5 by Jeff D.
We had Nate come out to fix a drain issue, he was probably the best, most knowledgeable pumber ive ever dealt with. He was extremely friendly, and I would highly recommend him anytime you have a plumbing issue.
Roto-Rooter
  5 by Tony D.
Every time I call for service I have been treated very well. I keep your number handy because I know I can count on you. The service I need is extremely important to the community because it unclogs a portion of our street, which could become dangerous if untreated. Thanks
Roto-Rooter
  5 by William F.
Three gentlemen provided service: Fernando-clear drain, camera inspection, RootX application - Ronnie-camera inspection for estimate to install sewer pipe lining, Bill-inspect and provide estimate to replace sump pump. Each of the service men were polite, personable, and respectful of our home and our pet. They were knowledgeable, straight forward with their work, explanations and recommendations. RR will be my first contact for service.
Roto-Rooter
  4 by George B.
Fast, friendly and efficient service.
Roto-Rooter
  5 by Rose M.
there are a few details yet to be done, put fence post back like they were, install clothes line & fill dirt in the area where the sewer line from the house connects to the outside sewer line. I'm afraid if it rains there will be water standing which will deterioate the foundation. Otherwise I think the job was well done & I will recommend them.
Roto-Rooter
  5 by Dave W.
The service technician was great - Jacob Thomas
Roto-Rooter
  5 by Luke B.
Mike was an excellent technician. He explained everything to me and was very friendly and helpful. The service was great and took less time than I expected.
Roto-Rooter
  5 by Angie W.
Tony arrived quickly after hours, identified the fix and immediately started on the fix!!!
Roto-Rooter
  5 by Jose F.
Tech was very friendly and on time.
Roto-Rooter
  5 by Carla C.
Service Representative was friendly and informative of the process he performed.
Roto-Rooter
  5 by Mary Mary H.
Dennis was very proficient!!!! Great Job...
Roto-Rooter
  5 by Samantha M.
Very fast response time less than 1 hour... friendly technicians who quickly and effectively sovled my emergency plumbing situation.
Roto-Rooter
  5 by Mari Z.
Steve was not only professional, helpful and informative he was also very friendly.
Roto-Rooter
  5 by Michael M.
Folks on the phone (office) were polite and called ahead to let me know that Joe was coming. Joe arrived 5 minutes early (that's a compliment) and patiently waited for me to get back home. Joe was friendly and efficient in getting the job done and, best I can tell, he did a great job. Would absolutely use RR again, and would welcome having Joe back as the service rep.
Roto-Rooter
  5 by Rose Marie B.
The two service men were very skilled , professional and polite. They did a thorough job,, making sure the line was completely open before they left.
Roto-Rooter
  5 by Andrew W.
Richard was very knowledgable, professional and personable and an excellent representative of your company.
Roto-Rooter
  5 by Jeana H.
Ray did an exceptional job. He answered all my questions, didn't seem to be rushed or put out or complain that he had to come back again. He was fair to his estimate and tried to do the job at the best price, giving me an additional discount. He was also very friendly. A great experience and I would recommend him or Roto Rooter to anyone! thanks so much.
Roto-Rooter
  5 by Jim W.
Cold day; tough job; your guy hung in and got it done very professional
Roto-Rooter
  4 by Laurie B.
Drain Technician Franklin Trujillo was very knowledgable in what he was doing. He snaked the toilet and the shower to correct the problems. We are a handicapped household so it was important to have someone come at the time we were promised. I would call Roto Rooter again for any plumbing needs.
Roto-Rooter
  5 by Michelle M.
Brandon was very helpful and would definitely recommend him again
Roto-Rooter
  5 by Sarah S.
I was givin a 4 hour window that consumed my whole evening. I would prefer a 2 hr window for more conveinence. I LOVE that they call you to let you know if they are running behind or when your tech is on the way.
Roto-Rooter
  5 by Linda K.
yes
Roto-Rooter
  5 by Gene P.
Eric was on time, very helpful and quick. He did a great job.
Roto-Rooter
  5 by Ebony G.
My technician was informative, patient & friendly!
Roto-Rooter
  5 by Barbara L.
James was a very courteous and friendly technician and was prompt and made sure that everything was working properly.
Roto-Rooter
  4 by Myrtle W.
Employee were very helpful and took the time to explain in detail the scope of the job. Gave good suggestions on how to keep the drains working. Make recommendations as to future work that needed to take place. I enjoyed the workers being in our facility.
Roto-Rooter
  5 by Carl K.
Antonio Watson, my service rep., did an amazing job!
Roto-Rooter
  5 by Rose M.
I was very impressed with the courtesy of all the workers. Their moto was aim to please & they certainly did that. I was very impressed with the work they did & will highly recommend Roto Rooter to all that inquire about your service
Roto-Rooter
  5 by Denise G.
David Wong #6479 was extremely professional and friendly. He was positive during the process for us and took care of the problem. I would recommend highly.
Roto-Rooter
  5 by Betty B.
My technician was courteous, friendly and cared about the quality of his work.
Roto-Rooter
  5 by Kenneth L.
The technician very knowledgeable and friendly. Did a great job
Roto-Rooter
  5 by Carlos B.
Roody was very professional, knowledgeable, and dedicated to excellence. I would recommend Rotor-Rooter and Roody to anyone needing plumbing and drainage work!!!
Roto-Rooter
  5 by Tanya W.
excellent service from start to finish.
Roto-Rooter
  5 by Christy Mark M.
We have used Roto-Rooter since we bought our home in 2001 to ccastionally clean out roots from our 80 year old clay pipes. I just wanted to share how impressed I am with this company and especially Mike K, Tech 2027. He is respectful of our home, friendly, good-hearted and takes pride in his work. He goes the extra mile to make sure we understand what our situation is. I trust him -- which is a wonderful quality to have in tech. Roto-Rooter is fortunate to have Mike K on their team. I know when it comes time this spring to replace the clay pipes, I will call your company to do the job. Keep up the great work!
Roto-Rooter
  5 by Bea Q.
The young man who came was excellent. (I'm sure his name is on the paperwork but I don't have it handy.) He was polite, efficient, pleasant. He gave me confidence in the job being done and in Roto-Rooter. Thank you for your assistance today.
Roto-Rooter
  5 by Damon M.
Justin tech# 3455 was out tech and did a great job!
Roto-Rooter
  5 by Ricahrd N.
Jason was able to give a good explanation as to why we keep having drain issues and additional information to help prevent this back-up from happening too often.
Roto-Rooter
  5 by Richard K.
Frank, your technician, was very friendly and helpful. Every time I have used your services I have been very satisfied. The weather conditions were horrible, but Frank was still courteous and upbeat. Great job!
Roto-Rooter
  5 by Sarah C.
Henry bell was excellent! Fast service
Roto-Rooter
  5 by Darrell P.
He was very good and and gave my good information
Roto-Rooter
  5 by Sharon B.
My sewer backed up saturday morning by 8pm the drain was cleaned, the restoration team had my carpet picked up, my stuff boxed , and cleaned up the sewage. They came back sunday morning and by noon they were finished the machines set up. The men were very pleasant and helpful. For an unpleasant issue they made it more bearable. Thank you for a fine job.
Roto-Rooter
  5 by Larry P.
The crew that came were very professional and knowledgeable. They diagnosed the problem and set about solving it. The problem was HUGE and got worse as their work progressed. They never gave up. They worked in 17 degree weather in a manhole that had probably been clogged with roots and impacted sewage for many years. Not once did I hear a word of complaint from any of them. Roto-Rooter should be proud of these guys. What ever your paying these guys it is not enough.
Roto-Rooter
  5 by Christin H.
We have frequent issues with our sewer line due to the slope of our yard and we have used Roto-Rooter for years. This experience was excellent as always! Mike came out and listened when I told him what the problem was and where I knew he would find the issue. He listened and didn't doubt the information I had. He was very helpful with all my questions and made quick work of the issue.
Roto-Rooter
  5 by Sheila S.
My service guy was Matt #2719 and he was very thorough and polite. I was very pleased with the job and the young man
Roto-Rooter
  5 by Yvette S.
The guys were so polite. They were great. Definitely worth a promotion that was hard work. Or a good raise. You need people like them working for this company.
Roto-Rooter
  5 by Jeffrey M.
They where all great and polite.The only thing I would say i didn't like was the mind of dirt left in my yard. I though it was going to be leveled out and seed put back down.
Roto-Rooter
  5 by Amy W.
My tech that came out was so perfect!!!! He should have had a cape on he saved the day!!!!
Roto-Rooter
  5 by Tower View B.
Really appreciated the call to meet.
Roto-Rooter
  5 by Danny C.
Ronnie was very easy to deal with and did a great job.
Roto-Rooter
  5 by Robert A.
Joe did a great job. His # is 4573.
Roto-Rooter
  5 by Perry S.
My technician Mike was very knowledgeable and friendly. He seemed to go out of his was to ensure the job was done correctly and without leaving a mess at my house after. I appreciate him going the extra steps to ensure this
Roto-Rooter
  5 by Mark C.
Scott and Orlin arrived earlier than time given, The gentlemen were very professional and knowledgeable. I've been using Roto Rooter for years and will continue, thank you for your service. MPC
Roto-Rooter
  4 by Carlos C.
THE PERSON WHO WAS FIXING DRAIN PROBLEM WAS VERY PROFFESSIONAL AND HE KNEW WAHT THE PROBLEM WAS IN A FEW MINUTES, AND LESS THAT TWO HOURS HE FIX THE PROBLEM. BEFORE I CALL ROTO-ROOTER I CALLED ANOTHER COMPANY THEY CAME TO MY HOUSE AND STAY THERE FOR 5 HRS AND THEY CALL THE CITY OF WS BECAUSE THEY NEVER FIND WHAT THE PROBLEM WAS. THEY CHARGE ME ANYWAYS. THANK YOU
Roto-Rooter
  5 by Kirstin C.
The technician who came to my home, Jim Young, turned my big scarry crisis into a managable problem with a solid and understandable solution! He was exceptionally competant and compassionate about my perplexing sewer pump mystery which stemed from damage caused by another companies technician. I will NEVER go there again!! Though I hope never to have plumbing issues again, I know exactly who to call if I do!! Thank you!
Roto-Rooter
  5 by Linda M.
Service very professional and very prompt
Roto-Rooter
  4 by Theresa M.
Very pleasant and knowledgable. Good advice for future problems.
Roto-Rooter
  5 by Edge Auto Rental E.
We consider Randolph to be OUR plumber. He knows his way around and doesn't need to be told where to go. When I usually catch up with him on site he already saw the issue and resolved it. Randolph is a true professional.
Roto-Rooter
  5 by Paula B.
Mr. Ogle was great in helping me work with my insurance company
Roto-Rooter
  5 by Lynn C.
Ray was a very nice young man, clean, neat & polite. Explained everything he did & why. Thanks
Roto-Rooter
  5 by Mark R.
Our service provider, 'Lal', was Totally AweSome! As was Bill in answering my call -he was calm, even-keeled as I was trying to explain the water coming out of our unfinished bathroom toilet pipe that had been stuffed with a t-shirt. The last thing a customer needs is condesending attitude at not having plumbing vocabulary to explain the stressful situation. All this on a Saturday night to boot! Thanks to All!!!! Rhonda&Mark Russo
Roto-Rooter
  5 by Judith S.
I've had Roto-Rooter many times, and have always been more than happy with the service I've received.
Roto-Rooter
  5 by Tookie C.
Terry was great. He showed up fixed the problem quickly and efficiently, was courteous and professional.
Roto-Rooter
  5 by Terry P.
John #3189 was really good at his job explaining everything he was doing
Roto-Rooter
  5 by Susan B.
Brandon has been our technician 3 times now and he is very professional and quick we will continue to use Roto Rooter!!! And we have recommended your company several times!
Roto-Rooter
  5 by Lisa L.
Andy was very polite, neat and capable. I thought he did an excellent job and I would be happy to have him do work in my home again.
Roto-Rooter
  4 by Curt R.
Service was good. When I had an initial concern regarding amount charged, management contacted me and made it right. I appreciated the quick follow up with management.
Roto-Rooter
  4 by Nancy H.
I was really surprised to get a same day appointment.
Roto-Rooter
  5 by Sarah S.
Technician was very friendly and helpful.
Roto-Rooter
  5 by Danielle B.
My technician /James M (3258) was excellent. He was very knowledgeable and fixed my issue very quickly. He offered some advice so that the same problem wouldn't happen again. He was very friendly even though it was fairly late on a Saturday night. I wouldn't hesitate to call them again and I've already recommended them to several friends.
Roto-Rooter
  5 by Kathleen J.
Amazingly quick response to our call. The technician was very helpful and informative. Was patient and answered all our questions. We have had other plumbing services in the past but this was the most pleasant experience. Thanks!
Roto-Rooter
  5 by Richard B.
Service technician #3136, Jason Brooks, was very professional and courteous. He was careful to make sure the drainage system was working properly and sink traps were secure before leaving. He seemed to enjoy his work. RB
Roto-Rooter
  5 by Mauriel B.
The whole process went very smoothly, and my fully-clogged sink is working like new again! The technician was personable and happy to answer my questions. Thank you Steve and Roto-Rooter for a job well-done.
Roto-Rooter
  5 by Israel S.
great
Roto-Rooter
  5 by Matthew G.
Gary and I'm not too sure of the other 2 guys that came out(please find out who they are) they were amazing! On time, got the job done, left no mess. Besides all the dust. Lol! I was even able to leave and go to work and trust that they wouldn't come upstairs in my home. Thanks guys! You're awesome!
Roto-Rooter
  4 by Kirk K.
Service was good,service technician was efficient.
Roto-Rooter
  5 by Michael S.
Gray,(tech 916) was very professional. He sized up my situation and gave me the bad news along with a solid estimate of what it would cost. Very skilled for such a young man; very impressive; and I don't impress easily. Excellent Plummer; don't let him get away!
Roto-Rooter
  5 by Michael B.
Had Roto-Rooter came out to do a camera inspection of the drain line. The technician was thorough and explained the findings and possible courses of action to fix the issues. He was very helpful and quite knowledgeable including information about local government assistance.
Roto-Rooter
  5 by Michael B.
Have been using Roto-Rooter for years and have always received excellent service. Personnel were knowledgeable, efficient, and clean. Will continue to use when necessary.
Roto-Rooter
  5 by Maria V.
I was very pleased with the service I received. Tim Sowden answered all my questions in a professional and timely manner. He was a pleasure to work with. His team (Terence, Roy, Kenny and Adam)also carried themselves in a professional manner. They made a difficult situation a little more bearable.
Roto-Rooter
  5 by Toula S.
As usual,service was great. Plumber was very professional and efficient.
Roto-Rooter
  5 by Donna D.
very good service
Roto-Rooter
  5 by Bud L.
Excellent job
Roto-Rooter
  5 by Michael S.
Adam was very nice, and professional. The work I requested was performed to my satisfaction. He made an effort to clean up after himself, and was very receptive to my comments, and my attempt to assist him; we'll done!
Roto-Rooter
  5 by Paul L.
Have had roto rooter doing my plumbing services for DECADES now. They have always been most courteous, extremely knowledgeable(especially pertaining to explaining situation and options), and most affordable. Dont understand why one would go anyplace else. Job well done(again) roto rooter
Roto-Rooter
  5 by Paul L.
Technicians #1727 Chris and Dave did a great job in removing the roots from my outside sewer line drain .They did it in a timely manner even with the extreme cold temperatures that day . This is rental property I own and they made not only me very happy but my tenants extremely happy since the plumbing was not usable due to the clog ! Thank You ,Thank You !
Roto-Rooter
  5 by David C.
It went very well.
Roto-Rooter
  5 by Julie F.
The tech's name was Justin ... Tech#3455 .... St. Louis city location. Service was great! Great work... Great customer service.
Roto-Rooter
  5 by Wendy F.
The technician that came to my home was very pleasant, kind, and professional. He explained each step thoroughly and answered all of our questions completely. He is a very hard worker and great representative of the company. I will call them for service again if needed and ask for the same technician, Tech#3455 from the St. Louis South Branch. I would like to recommend Roto-rooter to everyone who needs this kind of service. Very satisfied and happy customer.
Roto-Rooter
  5 by Miriam Cab Apartments M.
we had a sewer back up late sunday evening and your company was ON IT!! Jason Brooks even hosed down my basement when all was said and done. I was so very pleased with the time frame, quality of work, and everyone was so very nice and understanding, even though I ruined their Sunday evening. Thank you again!!!
Roto-Rooter
  5 by Michael A.
UNBELIEVABLE!!!!!!! We were in desperate straits and called around and dreaded making the call to ROTO-ROTOR based on past perception and misconceptions. We had Daniel who assisted us beyond compare. He was PROFESSIONAL,KNOWLEDGEABLE, COURTEOUS,PATIENT, and just flat out good at what he does. I would recommend him and you guys from this day forward. No more Roys, no more Cellino, not even my two close buds who are plumbers. You guys and Daniel ROCK!
Roto-Rooter
  5 by Ron H.
Pat did a great job and explained the process as well.
Roto-Rooter
  5 by Betty B.
I received excellent service from your company. Your technician was very knowledgeable and was able to fix the problem that the previous plumbing company was unable to do. He was very customer oriented and provided superb service. KEEP UP THE GOOD WORK/ THANK YOU.
Roto-Rooter
  5 by Jo M.
Dan was great. Quick, knowledgable, friendly. Thanks for a good experience
Roto-Rooter
  5 by Kimberly W.
Don was an absolute pleasure to work with. I called last night for a problem with my sump pump, I was able to get a time slot of 8-11 a.m. the very next day. I got a call at 7:20 a.m. saying Don would be here in about 30 minutes! That's 10 minutes earlier than the original time slot!! Don quickly assessed the issue with the sump pump and had it fixed in under an hour! While he was fixing the sump pump, I had time to go online to look for a coupon...found one and he honored it without any problems!!!
Roto-Rooter
  5 by William T.
The two technicians arrived promptly after my family had to spend the night at my in-laws due to a backed up main line. I arrived here from Arnold MO to my house in Webster Groves MO and found them waiting for me. I was astounded as it was just a little past 8 and the window was 8-11. They came in and assessed the problem quickly, then unburied my outside sewer vent and cleared it all in under an hour. I was super impressed with the professionalism and kindness displayed by the folks at Roto-Rooter and I will be using the service again if I need it. Thanks guys!
Roto-Rooter
  5 by Liz G.
John was very nice and professional, and we appreciate his service. He arrived exactly when we were told he would, and we're so grateful that he was able to come out and fix the clog in the main line so we could get to work this morning. Thank you so much!!
Roto-Rooter
  5 by Karen T.
I am sending a BIG Thank You to everyone at Roto-Rooter today. From the sweet girl that answered the phone to set up the appointment to the wonderful tech that arrived less than an hour later to unclog my kitchen sink my experience was handled in a thoughtful and professional manner. Unfortunately I don't remember the name of the customer service person that set up the appointment but she was very friendly and an asset to your company. Also a big Thank You to your rep, Ken, who assessed the clog, gave the estimate and quickly fixed the problem and left the kitchen in better shape than he found it. Thank you Roto-Rooter for employing these 2 wonderful people to represent your company in such a professional way.
Roto-Rooter
  5 by Matt H.
Good, efficient and reasonably priced.
Roto-Rooter
  5 by Nell C.
Mike came right away and was efficient, friendly and knowledgeable. My washing machine was spinning water out and the floor drain started overflowing. He took care of my problem in a timely manner. He told me what to use in the drains to keep them cleaned out. Thanks, Mike and Roto-Rooter.
Roto-Rooter
  5 by Calvin M.
I have called Roto-Rooter for all of my Plumbing Emergencies as well as small faucet installations and they were extremely helpful....I will continue to call on them every time I have any plumbing problems. I also like the fact that you do offer an on-line coupon to help make your service affordable for senior citizens.
Roto-Rooter
  5 by Bonniie B.
SERVICE WAS EXCELLENT AND THE TECHNICIAN EXPERIENCED AND HELPFUL. I WOULD DEFINITELY RECOMMEND ROTO-ROOTER TO FAMILY AND FRIENDS.
Roto-Rooter
  5 by Rebecca T.
Kenny was a really nice guy and helped us out a lot!
Roto-Rooter
  5 by Nora C.
Dennis Cordova is everything you would want in a plumber. He is courteous, on time, and did not waste time. I trusted his competence as he explained what he saw and what he recommended. He paid attention to my concerns and what I had to say. He explained the prices, the options, worked without interruption, and remained pleasant. Great job. I'd call on him again.
Roto-Rooter
  5 by Kim C.
Thank you for sending a technician to address our kitchen sink not draining properly since having a new drain line installed a month ago. The issue was resolved and it turned out to be a simple fix for the problem. Thank you for the follow up service, I'm happy to have my sink working as it should.
Roto-Rooter
  5 by Maria N.
El señor franklyn Trujillo ES exelente ser humano bien profecional en su Trabajo SE expresa claramente con el cliente y busca la mejor solucion para el cliente quede satisfecho de mi parte LE Digo a la compania roto-rooter QUE tienen un empleado extraordinario y si tengo algun dia otra emergencia pediria al señor trujillo QUE me aga el Trabajo y lo recomiendo con Los ojos cerrados el señor trujillo vale millions
Roto-Rooter
  5 by Glenn W.
very pleased with the professional service
Roto-Rooter
  5 by Robert B.
I want to commend RotoRooter for excellent service. I had a pipe burst in my house inside the wall causing the basement to flood, I called and they sent out a plumber within an hour. They assessed the problem and sent two plumbers back the next mourning. After opening up the wall in the basement they found the main stack pipe . be in very bad condition. I told them to replace the 60 year old pipe, they replaced all the drain pipes up stairs and the main sewer pipe down stairs. I want to commend the two men they sent out to do the work, Raymond Arriola and Jessie Marshall. Due to the house being old they had to adapt the new pipes and redo all the fittings. The first day they worked for 11 hours straight till they were able to get my facilities up and running.then came back the next mourning and finished. Both men were very friendly and professional. I would recommend them and RoroRooter to any one that needs plumbing service.
Roto-Rooter
  5 by Tyrone F.
you are fortunate to have Omar on your staff he was very courteous & confident. I will be sure to use your service again.
Roto-Rooter
  5 by Robert R.
The service is timely and accurate with all of the tools and technicians experts in their fields . The price is right and the performance of the work is well with in range of the price paid.
Roto-Rooter
  5 by Don M.
Mike Nichols completed the work on my home regarding drain line issues. He was very friendly and prompt. He was able to do the job in a timely manner. I would definitely use Roto Rooter again. I had a great experience.
Roto-Rooter
  5 by Henry C.
Kenny was very professional and very nice. My husband and I are disabled at the time and Kenny was so kind and made sure our problem was corrected before he left
Roto-Rooter
  5 by Pat F.
The techs showed up earlier than expected. Very friendly and concerned about our problem. had the problem fixed very quickly and the techs cleaned up very well. Both techs were very knowledgeable and courteous.
Roto-Rooter
  5 by Noelle V.
The tech who came in was wonderful and got our issue resolved without us having to have you come back. He was very nice and was very clear about he issue, which I appreciated very much!
Roto-Rooter
  5 by Cheri M.
We have used Roto-Rooter several times now and each time the service is superb. The customer service we receive is outstanding, and that includes the initial call and the technician that comes to our business to complete the repairs (and we have had several due to the age of our office building :-) These days, it is hard to find a place that delivers good customer service and results, but I know we get both using Roto-Rooter!! Thank you!!
Roto-Rooter
  5 by Michael B.
your technician was polite, knowlegible, sympathetic and a pleasure to deal with. When he left I felt my problem was solved.
Roto-Rooter
  4 by Patsy E.
Above my expectations work ethics:repairs of plumbing + Mathew & Jason worked non stop with besr attitude & respect
Roto-Rooter
  5 by Kris R.
would like to thank Randell for his great service and roto rooter. fast, started with easiest fix and was out in 30 min. if i had 3 thumbs you would get 3 thumbs up!!! thanks Roto rooter
Roto-Rooter
  5 by Shiela B.
Ken was incredible A true professional. You should be so proud to have him in your employ
Roto-Rooter
  5 by Darren E.
mike,#3471 was very efficient and knowledgeable. him and his partner did a great job. thank you
Roto-Rooter
  4 by Andrew W.
Ariel was friendly and knowledgable.
Roto-Rooter
  4 by Amanda W.
Brian was friendly and explained the services, products and situation thoroughly and thoughtfully
Roto-Rooter
  5 by Carol M.
Mike Nichols was our sevice tech. He was amazing! very friendly and informative. Mike was very professional and listened to my needs. Mike was very knowledgable about his service and very helpful. I was very satisfied with this service and will always call Roto-Rooter for anything in the future. Please extend this thanks to Mike !!!! He is a great asset to your company! Thank you,Carol Million
Roto-Rooter
  5 by Michelle H.
Our technician, Mike Nichols, was really professional and very nice. He did a great job and was very careful to not damage anything or make a mess. We were very happy with him and the company's service. Thank you for coming on New Years's Eve and not charging extra. We really appreciate that.
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  5 by Keenon B.
Very knowledgeable, reasonable, and best of all friendly. Will definitely be giving them a call if any plumbing problems occur in the future.
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  5 by Jack M.
Antoine was very good. Great customer service presentation
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  5 by Brooke H.
very efficient
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  5 by Troy P.
hard worker
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  5 by Troy P.
hard worker
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  5 by Troy P.
hard worker
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  5 by Blair H.
extemely kind , and imformative.
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  5 by Tony C.
great work, very timely and efficient
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  5 by Julie C.
service was excellent, very efficient
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  5 by Carla P.
Mike came as a result of a blockage in my main floor drain in the basement. He quickly suggested and arranged for the water restoration team to come out. As that was taking place, he fixed the problem and made sure I was clear on the resolution I am now on my 3rd Team of Roto Rooter technicians in a 3 hour period here to help me file my claim, make sure I am protected, and begin restoration to my basement. This has been an amazingly pleasant experience considering this is not how I saw my day going. I will DEFINITELY call Roto Rooter again. Thank you!!--Carla Peretz
Roto-Rooter
  5 by Toni C.
Both Albert and Rasheed were extremely professional and courteous. They answered all our questions and gave us advice for keeping the pipes from freezing. Anytime I have to call a professional for anything like this, I dread it, but they made the process very pleasant. While a service like this is expensive, they made it definitely worth my while. Would absolutely recommend your company to anyone who needs plumbing work.
Roto-Rooter
  5 by Amanda C.
Raymond was very helpful and knowledge. As a new homeowner, I had no prior experience with drain issues. He helped me understand the problem and provided a solution in a timely manner. I will be recommending Roto-Rooter to anyone that needs plumbing services.
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  5 by Richard A.
Matt #2719 was very polite and knowledgeable. Excellent work!
Roto-Rooter
  5 by Jacqueline C.
An excellent plumber. Very pleasant and did great work.
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  5 by Edward B.
Service technicians listened to my concerns and took care of the problems. I have a side sewer that routinely plugs up over several years. They got it unplugged and recommended tips to keep it running until the concrete pipes have to be replace (near future).
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  5 by David B.
Dan #6694 Very Courteous and informative. Liked all the attention to helping us maintain a cleaner drain. Also the quick response of one hour.
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  5 by Brian A.
The Service Technician "Jesse" was extremely knowledgeable and courteous. He performed the work in a professional manner and explained everything he was doing. I would highly recommend this company and this technician.
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  4 by Karen C.
The tech Peter was very personable and friendly.
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  5 by Sally Douglas Knox K.
I sent an evaluation of the person who unclogged the drain at my son's home. I have now returned to my home in New York state and cannot provide name or number of the tech. But he was great!!! Price was good; and problem solved. Thanks. Sally Knox
Roto-Rooter
  5 by Joanne H.
Ok. So the Saturday after New Years Eve we noticed that the main floor drain in the basement is clogged and water is everywhere. I have laundry that needed to be done everywhere. I called Roto Rooter and they told me it would be two hours. Great! 5 minutes later they call me and tell me they can have Dan there in twenty minutes. Wow! This guy was amazing. He was so nice. It was cold. He wanted to help us tarp and guard the walls, carpet and ceiling in our newly renovated basement that had just been painted. We have been told the only access drain is indoors in a closet in our new basement. He said there must be an outside drain and he wanted to work on that as well. He walked around outside for twenty minutes in the freezing cold to find the outside drain that no plumber or contractor has been able to find. Dan found it. I cant say enough about how wonderful this guy was. We were his last stop of the day and he wasnt going to leave until he had it figured out. This guy needs to run Roto Rooter. He was great and I will never call anyone else. Dan at Kirkwood Roto Rooter.
Roto-Rooter
  5 by Brett H.
the service was great, service agent was very professional, explained everything to me, was very courteous and polite , knew his job well, and put me and my family at rest concerning the drain issue, Great guy, thank you again
Roto-Rooter
  4 by Tyler S.
Cale Powers tech number 1058 was really friendly and got the problem solved quickly.
Roto-Rooter
  5 by Laura Z.
Wonderful service from Jacob. He came out on a Sunday which was surprising. I had left multiple messages with many local plumbers without a call back. Roto rooter answered my call and dispatched Jacob right away. He called twice Before Arrival. He also gave us a discount due to my husband being a state trooper. We will be using you again as well as sharing your information with friends and family. Thank you!!!!
Roto-Rooter
  5 by Tim B.
Great service and left the area clean! Very courteous technician!
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  5 by Wendy C.
My main floor of my Apt Building(Owner)I had problems with toilets,sinks and bathtubs.I called "Wendy" and she responded with a Technician within the hour."Nez" found the problem and showed me my problem with the camera he used.All in all I would use Rotor Rooter again and I was very Satisfied!Wendy also did a wonderful job by getting the technician (Nez)to my building quickly.And it was a Saturday! Thank you Wendy Collins
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  5 by Mary D.
We were very pleased
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  5 by Tom W.
I called Roto Rooter because I did not get a prompt response from my previous plumber. I got a very prompt response by Roto Rooter and a capable technician.
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  5 by Maeta K.
good service
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  5 by Mary G.
Will definitely call you for future plumbing needs. It was extremely helpful to be able to schedule service online.
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  5 by Kevin B.
The technician was extremely helpful and friendly. He fixed our problem quickly and professionally.
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  5 by Carolyn K.
Every person that we dealt with were extremely courteous and knowledgeable. They answered any and all questions asked and came out to our house to help with the insurance adjuster. We were extremely satisfied with the service we received from Tim (6672) and Zach Cosens (0957).
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  5 by James B.
Mike did a great job in less than an hour.
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  5 by Christopher W.
Roto-Rooter was at my house less than two hours after we called. Don (6036) was courteous, professional, and quickly assessed and fixed my kitchen sink problem. I wouldn’t hesitate to call Roto-Rooter for any future plumbing needs.
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  5 by Brenda S.
Very good, courteous service.
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  5 by Joan Z.
Dwayne was very helpful and courteous and neat. Gave me excellent advise regarding my toilets. I would give him a star for excellence.
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  5 by Donald K.
Keith was a very informative Services Technician and was able to resolve a challenging circumstance.
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  5 by Gene A.
CALE POWERS WAS VERY EFFICIENT AND KNOWLEDGABLE.
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  5 by David B.
I experienced a blockage in my house's main waste line, I called Roto Rooter and the customer service kept me informed as to the arrival of the service tech. When the plumber (Enea) arrived he did an exceptional and thorough job in locating and clearing the blockage in the main sewer line. Very pleased with their service and would recommend for future services.
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  5 by Mary B.
Really appreciate how convenient the website is especially to schedule appointments.
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  5 by William R.
On Christmas Eve I was having guests stay the night and my shower head broke! Roto-Rooter saved the day. Extremely fast and professional service, and all options were explained well with honest answers. What's really cool, is I thought the service call would cost a lot more than it did. I will definitely call again when I need help!
Roto-Rooter
  5 by Sally K.
I was visiting my son and made decision to call RotoRooter on my own. The original time frame for a call with service between 3 and 6 pm did not happen. But there were calls from the main RotoRooter dispatch keeping us informed that due to multiple service calls our time would be delayed. When we were advised the person would arrive within 30 min, he did indeed arrive. A quick look at what our problem was and within a short time the drain was opened. Not an easy task as the cap was painted in. Our technician was Don, 6498. He arrived, and left, smiling and pleasant despite the fact it was after 9 pm. Thank you for a reasonable price for a job well done!
Roto-Rooter
  5 by Debra F.
Kap was an excellent technician in servicing our challenge. He is extremely knowledgable and his customer service skills are excellent. We were totally satisfied with his work! Thank YOU!
Roto-Rooter
  5 by Greg M.
Justin (tech # 3455), is one of the nicest service men we've ever had come out to our house. Very professional and just overall a really nice guy!!
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  5 by Alan L.
the Technicians name was Mike....he arrived earlier than expected on Christmas Eve, and did an excellent job of clearing the clogged sink. Very pleasant attitude and professional.
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  5 by Tom B.
Service was outstanding at every level from how quickly the technician got here, explained what needed to be done and did it. Bob answered my many questions patiently. I will definitely recommend Roto Rooter
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  5 by Dave M.
fine job
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  5 by Angela L.
Justin was great and arrived earlier than expected. This was on a Sunday too. I would definitely recommend Roto Rooter.
Roto-Rooter
  4 by Frank W.
Very professional technician, arrived on time and explained what his plan was to fix concern and cost. Would recommend this company to others.
Roto-Rooter
  5 by Michael G.
First time user. I had to make the call on Christmas eve, I tried everything I knew how to do first with no prevail. Arrived earlier then was said which was a blessing since we had family coming over shortly after. The service man was very professional, he even made sure to cover his shoes as he knew we were having family over and did not want to make a mess. He knew how scared we were that this would not be done in time. Still being very precise he worked as fast as he could, and getting the job done. Christmas was saved, and I did not have to listen to my in laws complainning. As a matter of fact he did his job so quick we were able to clean the basement area that was affected and no one knew there was ever a problem...Thank you ROTO ROOTER
Roto-Rooter
  5 by Gale B.
Our technician Shion was extremely professional, neat, timely and he was very through. He went above and beyond. I hated to call on Christmas morning but we had to and they sent us the best technician, Thank You Shion!!!!
Roto-Rooter
  5 by Ethan H.
Nick Smith did an outstanding job fixing the problem and also helping me look at possible causes that led to the problem.
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  5 by Jackie H.
Service tech was ahead of schedule (awesome) he was very nice, fast and got the job finished quickly.
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  5 by Dawn C.
The technician was a cheerful man (which is always a plus when dealing with emergency plumbing issues). He arrived on time, was knowledgeable and thorough and left the bathroom he was working in as clean as it was when he arrived.
Roto-Rooter
  5 by Nancy K.
It is the day after Christmas, and a most pleasant, young man (Tim) arrived in a timely way and completed the job with no mess, no stress for me. I would definitely request Tim, and Roto-Rooter, again if needed.
Roto-Rooter
  5 by Karin L.
Louis was fabulous!!! I cannot say enough good things about him. He was very professional, knowledgable and calming when I was freaking out about my mess. Your company came very quickly for which I am truly grateful. It was a pleasure to work with Roto-Rooter Hawaii. I will definitely use this company again.
Roto-Rooter
  5 by Thomas B.
When we needed Roto-Rooter to come by to clear a stuck drain on Christmas day, you responded perfectly. Robert, technician 1949, arrived exactly when he said he would, and immediately went to work. He quickly found the problem, and in matter of only maybe 30 minutes, he had it completely repaired. I don't normally do customer feedback surveys, but in this case Robert was worth it. He was friendly, competent, and left no doubt that the job was done correctly. If there is a way for an employee to get an award, I recommend he get one. We will definitely use Roto-Rooter again if the need arises.
Roto-Rooter
  5 by Pat I.
I call Mike Nicoll directly and have done so for many years. He is terrific and the reason I use roto rooter.
Roto-Rooter
  5 by Jacinta M.
Jason Brooks did an amazing job unclogging my sewer! He worked diligently, making sure the problem was completely resolved and kept me informed with the ongoing progress. I would HIGHLY recommend Roto Rooter and especially Jason for his excellent services!
Roto-Rooter
  5 by Rosanne B.
I just want to thank Technician 956 Mr. Ramiro for helping me flush my troubles down the drain. Excellent service. thank you so much. Happy Holidays to you all.
Roto-Rooter
  5 by Alan G.
Employee arrived very quickly and had a great personality. Very knowledgeable and offered options if my problem persists.
Roto-Rooter
  5 by Becky N.
My bathtub had been draining slowly for the last 10 years so I tried to clear the clog myself when I had guest arriving for a 10 day holiday visit. That's when it completely stopped flowing. I called Roto Rooter and they came to my rescue in a few hours. They were professional and courteous and fixed my problem in a few minutes. Drain now flows freely, company arrived safely, and everybody's happy.
Roto-Rooter
  5 by Mari Y.
Your technician was very experienced, professional and efficient. An overall great experience from scheduling an on-line appointment to writing a check!
Roto-Rooter
  5 by Kathleen C.
technician John 3019 was extremely curteous and professional. He was kind enough to fully explain the problema and offer maintenance remedies. He apologized for the HUGE delay in response as we had called in on 12/21/14 and told a service tech would be there by midnight -- by 11:45PM no one showed up so we cancelled an rescheduled for this morning. John apologized for that delay even though he had nothing to do with it ... NOW THAT'S GOOD OLD FASHION CUSTOMER SERVICE!!!!! Awesome job .... awesome tech
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  5 by Roger R.
Service Technician David Nunga was very professional, courteous and efficient.
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  5 by Mike R.
Good job
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  5 by Robert M.
All aspects of service were performed professionally, courteously and effectively, including personable initial call (Regina), prompt arrival of service tech (Don), and rapid, methodical and expert cleanout service. Have no reason other than to simply call again if ever needed or recommend strongly to others.
Roto-Rooter
  5 by Glenn M.
very pleased with the service no pressure from the plumber did the job cleaned up after told me what had to be done before gave me the price did a very good job
Roto-Rooter
  5 by Dennis P.
Ariel Ruff, Service Technician #3098, is top-notch! She has excellent customer service skills, and is an extreme professional. I was very appreciative of the knowledgeable service she provided.
Roto-Rooter
  5 by Dan L.
Mike was very professional and helpful. I wish I could have picked you for my lateral line replacement but the county would not let me pick my contractor.
Roto-Rooter
  5 by Ross N.
called the night before and no record of the my call had been recorded. called the next morning after the time i was promised i would receive a call and was very happy the person came during the time frame
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  5 by Willie P.
Good service
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  5 by Janet M.
Glenn Roeden 4588 was very professional and friendly. I called Roto-Rooter at 9am and within the hour Glenn was here. He explained in detail to me what was going on and with the problem being on the outside, referred me to contact Crestwood public works dept. He advised with the problem being on the outside, Crestwood should cover the expense, so that was great news to hear. Glenn cleaned up our mess in the basement, cleared the pipes as far out as he could and was out in about an hour. What great service we received from Roto-Rooter and how lucky we were to have Glenn be the one to get the ticket. He is truly an asset to your company being very knowledgeable and friendly and everything was left clean. Thank you So Much Roto-Rooter and Glenn Roeden!!!
Roto-Rooter
  5 by Jerry K.
The service man was very personable...explained everything in detail and got the job done.
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  5 by Larry L.
Ron, the technician, explained everything, including all options, then showed me exactly what he did to get the job done. He was personable and respectful the whole time he was here.
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  5 by Hal S.
:)
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  5 by Rebeca M.
They did a great job!
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  5 by Chris F.
The service we received exceeded my expectations. We were told when to expect a call from Roto-Rooter saying our technician was on the way, and both the call and the tech were right on schedule. Keith was polite and confident about the work he would perform, providing simple, non-plumber explanations of every aspect of the job. His assessment of the situation was directly on target so the price he quoted was the price we paid, before receiving a $40.00 internet coupon discount. Finally, we were told about options for the continuing maintenance of our plumbing we had been unaware of. Nobody likes plumbing problems but given that the situation could not be avoided it was handled as well as we could have hoped.
Roto-Rooter
  5 by Patricia C.
I appreciate the quick response to my call. Jason arrived within the hour and was very professional, knowledgeable, and thorough in his explanation and solving of my clogged plumbing main. He worked very hard and quickly, and honored my coupon. The warranty period was explained and he offered to give me an annual reminder call for future services. I will be happy to have him come back next year.
Roto-Rooter
  5 by Richard L.
The technician was very polite, knowledgeable, and efficient.
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  5 by Jeff S.
Isaac was fantastic and he even showed us ways to troubleshoot for next time! He was great.
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  5 by Erin G.
Mat was great! He explained everything from start to finish! Im very pleased with the service and if i were to have any other issues, im calling rotorooter!
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  5 by Amanda A.
You had a super friendly and helpful staff. In all honesty, I hope not to have this same problem again. I was sad to find a coupon on-line shortly after everything done.
Roto-Rooter
  5 by Gary W.
NICK SMITH , A NAME I WILL REMEMBER. VERY GOOD AT HIS CRAFT, LIKED TO SHARE INFO ON WHAT WAS GOING ON. WORKED VERY HARD TO CLEAR WET WIPES FROM DRAIN TILE, THEN VIEWED MANY TIMES WITH CAMERA. VERY THOUROUGH, COMPLETELY SATISFIED. ENJOYED HIS UPBEAT ATTITUDE, GREAT JOB NICK !
Roto-Rooter
  5 by Toshi I.
Surprise at how the Technician was train SO WELL with Customer service! Ask before putting his bag at counter. Getting approval before doing his task is something that lacks at many company staff training. Gave time frame of work to be done. Did not show any facial expression of how the clog toilet looked. Took with him all the items that he used to clean! Wow, what kind of training do they go through? People skill and how to approach training was very impressive. Thank you very much and we'll surely use his service again.
Roto-Rooter
  5 by Toshi I.
Surprise at how the Technician was train SO WELL with Customer service! Ask before putting his bag at counter. Getting approval before doing his task is something that lacks at many company staff training. Gave time frame of work to be done. Did not show any facial expression of how the clog toilet looked. Took with him all the items that he used to clean! Wow, what kind of training do they go through? People skill and how to approach training was very impressive. Thank you very much and we'll surely use his service again.
Roto-Rooter
  5 by Olga M.
Technian and service manager where terrific so friendly and helpful will use you again anytime thanks for all your help
Roto-Rooter
  5 by Bob C.
Jim was informative, professional, courteous, personable and timely. I could not have asked for more. The scheduling representative was great and was able to schedule an appointment that work for both of us. I hope that I will not need their service again but I do, Roto-Rooter will be my first call. After this experience, I will consider them for other plumbing needs. With what I experienced, you can’t go wrong – give them a call. Thanks Jim and Roto-Rooter.
Roto-Rooter
  5 by Jason B.
Very pleased with the service. I tried for two day to unclog the drain. Roto - Rooter showed up and had it fixed in less then 30 min. Thank you so much! Not to mention the long drive they made. They were very professional and highly recommended! Thanks, Jason Barnes
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  5 by Michelle L.
Our service providers name was Eric. Eric was very patient and well educated. He was prompt and efficient. I appreciate the service we received today and Eric as our technician.
Roto-Rooter
  5 by Jesse R.
The tech arrived on time. It turns out this was a pretty tricky situation involving unconventional/archaic (115 year old) plumbing and the tech called in assistance to resolve the issue faster. The two techs did a ton of work to get a significant amount of drain piping reworked in order to get everything functioning again.
Roto-Rooter
  5 by Barbara H.
Professional and friendly. Quick and efficient. Worth the amount paid!
Roto-Rooter
  5 by Maureen F.
Victor was very friendly and pleasant. He described in detail the problem and how he was going to repair it. He also gave solutions as to prevent this from reoccurring. It's always a pleasure to do business with friendly and helpful technicians!
Roto-Rooter
  5 by Naomi L.
Our serviceman, Luis, was very thorough and did more than he needed to in order to complete his job.
Roto-Rooter
  5 by Jean W.
Greg was great and very patient with all my questions. He explained the process and the six month guarantee. My only disappointment was that I forgot to use my $40 coupon that I printed from your website. My fault. Thank you for the prompt and excellent service. Jean W
Roto-Rooter
  5 by Dan K.
I rarely if ever fill out surveys but I felt obligated to do so after the extra effort my service technician provided. After two failed attempts to correct the basement drain the third visit would prove to be successful. Service tech, Justin (#3455) spent the extra time figuring out the real issue, explaining the situation to me and then correctly resolving the problem. I will not only call Roto Rooter next time but I will be requesting Justin. He is a great asset to your company.
Roto-Rooter
  5 by Darlene W.
keith was very cool loved all of our 4 dogs if we any more service keiths the man
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  4 by Ann G.
Paul service tech 6641 was very good and thorough.
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  5 by Manuel G.
Very happy that he arrived earlier than promised.
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  5 by Kari D.
Trevor exceeded our expectations. He was fix the problem in a timely matter, and was very considerate of my family.
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  5 by Philip K.
The service Technician was timely, courteous and advise of pending issues and resolution.
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  4 by George R.
well done
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  5 by James M.
he explained the service and provide good info on warranty. He described the work and provided input on how I could maintain my plumbing fixture.
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  5 by Rick K.
Very professional, very courteous, great job
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  5 by Joel H.
we have had no recurring issues with drain since service and very satisfied with professionalism of technician who should be commended great job!
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  5 by Dave S.
very good
Roto-Rooter
  5 by Jacqueline C.
Paul Schulz was an excellent plumber and extremely quick and neat.
Roto-Rooter
  5 by Joann C.
Service person was very knowledgeable and thorough in his work and his explanation of what the problem was and what he was doing to repair it. He was excellent in his job performance.
Roto-Rooter
  5 by Anita J.
The service technician did let us know that he was running behind schedule which was appreciated. He also completed the job in a timely manner.
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  5 by Robert S.
Completely satisfied with quality of the service.
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  5 by David R.
Excellence that we have come to expect from Roto Rooter.
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  5 by David R.
Excellence that we have come to expect from Roto Rooter.
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  5 by Douglas M.
Matt was very professional and very courteous, as well as respectful to our home. He is very knowledgeable and helpful.
Roto-Rooter
  5 by Lisa V.
Very friendly and efficient.
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  5 by James S.
JUSTIN #3455 ARRIVED AS EXPECTED AND CALLED BEFORE ARRIVAL WITH ETA STATUS. HE WAS VERY PRESENTABLE AND COURTEOUS TO BOTH MYSELF AND MY WIFE. HE DETERMINED WHAT THE PROBLEM WAS, SHARED THE PLAN TO FIX THE PROBLEM AND EXPLAINED THE COURSE OF ACTION HE WOULD TAKE AND WHY. HIS WORK WAS VERY PROFESSIONAL AND THE PRICE WAS VERY FAIR. FOR A MESSY LINE OF WORK , JUSTIN WAS VERY NEAT AND CLEANED UP AFTER HIMSELF. HE WORE THE PAPER BOOTS AND EVEN PUT BOOTS ON THE WHEELS OF HIS AUGER. I WILL REFER MY FRIENDS TO USE JUSTIN IF NEED BE. THANKS, JIM
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  5 by Kenneth B.
Patrick #2657 was our technician. He was very prompt and friendly. He was able to explain our options as well as fix our problem. Very professional service!
Roto-Rooter
  5 by Bailey P.
I was very happy with the service my technician provided. Great customer service, very knowledgeable, and informative.
Roto-Rooter
  5 by Elaine G.
This is the second time I've used this company and they were great especially the first time. The employee could have sold me something I thought I needed (another plumbing co. To me I needed) he assured me I didn't need it that it had already been replaced and was fine. Very truthful and nice employees. Will use you guys again!
Roto-Rooter
  5 by John D.
The technician was thorough, efficient and professional.
Roto-Rooter
  5 by Carole R.
Your service is absolutely outstanding. and your service men are the best I have ever had. would never have another plumbing company do the work.
Roto-Rooter
  5 by Fones D.
Your technician Dennis was very quick to identify the problem & resolve it! Black Friday was a no brainer choosing Roto-Rooter to service our drainage problem Thanks
Roto-Rooter
  5 by Bob L.
From the phone call to Roto-Rooter to the call back from customer service to arrival spot on time to the great service provided my a gentleman named Tim was the best...Complement the both of them me... Thank You, Bob Luty...
Roto-Rooter
  5 by Dale W.
GREAT SERVICE, THANK YOU FOR ALL THE HELP
Roto-Rooter
  5 by Bonnie E.
Your service was wonderful as usual! I called Thanksgiving day and you were here within 45 minutes. Your repair man did a excellent job. Thank you for being so available on a holiday. My bill was appropriate for a Holiday. Thanks again, Bonnie Erlinger and Mike Fitzpatrick
Roto-Rooter
  5 by Nicole B.
Rick Hannon was very professional very nice about explaining the options and fun (and we were talking sewage). He delivered service with a smile even though I was one of the last calls of the day of a terrible travel day. He had a person in training (which kudos to Roto for mentoring with good examples). Look forward to not having to call you again, but if the need arises --- I will want you to come.
Roto-Rooter
  5 by Skip S.
Was very curtious. Cleared our blocked drain quickly
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  5 by Charles J.
to the roto rooter corporation,I have never seen such friendly,respectable,dedication team of workers in years.Aaron Eaton ,Keith Gla stelber were excellent.thank and God Bless.will always recommend you for service.
Roto-Rooter
  5 by Dane C.
The technician was terrific! He was extremely courteous. He worked quickly and cleaned up afterwards. I was very impressed with him. He is the main reason that I would/will use your company in the future.
Roto-Rooter
  5 by John H.
called they said they had a time frame of afternoon-they altered that and were able to come earlier which was more convenient for me. Alan quickly identified the problem and quickly remedied the problem,, he was professional, personable and fixed my problem quickly...thanks and I will call again if I have any other problems.
Roto-Rooter
  5 by Mike D.
Mike was awesome. Very professional and explained what he was doing and why he was doing it. I was at ease knowing my problem would be fixed. Thanks, Mike!
Roto-Rooter
  5 by Viswanathan S.
I had a real great experience with ROTO ROOTER.Your technicians are very professional,work with the customers.Your rep Chris Reed is an excellent person who work with the customer's needs.He carried out the work as promised.Your warranties are better than others.I will strongly Recommend Roto Rooter to my friends/relatives.Keep up the great work. Viswanathan Subbaratnam.
Roto-Rooter
  5 by Mark L.
I was very impressed with the customer service I received from the camera technician and drain specialist who serviced my drain concerns.
Roto-Rooter
  5 by Rosalee W.
Kevin Carpenter was very helpful. He did a great job. Thank You
Roto-Rooter
  5 by Adam F.
Keith Riggs was our expert today and I'm surprisingly taken back by how phenomenal the service was. Not only did he clean the drain, my pregnant wife was home while I was fighting a fire, and he went extra lengths to help out at the house. Such an amazing expert! He needs to know how fantastic ha is! Thank you Mr. Riggs
Roto-Rooter
  5 by Brandy K.
Everyone was very friendly. They came way before expected and completed the job. Thanks
Roto-Rooter
  5 by Greg H.
Keith so was helpful and very professional. He helped me decide the best course of action for fixing my issue and did excellent and efficient work to resolve the problem.
Roto-Rooter
  5 by Donna K.
Jason brooks was extremely knowledgeable and helpful
Roto-Rooter
  5 by Winter R.
Mike and Matt from the Roto Rooter in Harrisburg were personable and did great work in a short amount of time. Thanks guys!
Roto-Rooter
  5 by Bill And Sally B.
The Plumber "Mike" has been to our home on 2 occasions for separate problems. On each occasion "Mike" put me at ease explaining the problem in understandable terms. He was efficient and professional. I have an old home and I will call Roto Rooter Mike in the future as I have complete trust in him.
Roto-Rooter
  5 by David H.
Great communication..great service!
Roto-Rooter
  5 by Thomas L.
Rob the tech was awesome very professional and friendly when use him again anytime we have plumbing issues and will recommend him to family and friends
Roto-Rooter
  5 by Jill S.
Dan was professional and very knowledgeable about our problem. He explained all services and quoted the prices of each. Our family will definitely recommend Rotor Rooter to our family members.
Roto-Rooter
  5 by Elaine F.
Joe (1950) was friendly & professional, and worked hard despite the cold weather. He answered all of my questions and gave me clear directions to follow regarding the Root Destroyer flush. The next heavy rain will tell the story, but I think all is well.
Roto-Rooter
  5 by Deb M.
Omar was frindly, quick and efficient! Very professional.
Roto-Rooter
  5 by Janice L.
Our service technician,Stan was very efficient and pleasant. Felt comfortable having him in our house. Fixed the problem!
Roto-Rooter
  5 by Deb M.
Omar was friendy, quick and efficient. Very professional.
Roto-Rooter
  5 by Community Rehab P.
Mike and Skyler were great! very professional and courteous. Highly recommend them!!! Thanks for coming so quick.
Roto-Rooter
  5 by Helen T.
Technician was very courteous and friendly helpful.
Roto-Rooter
  5 by Tim W.
Patrick was an excellent tech. His ID # is 2657 and i think he is a credit to your company! I will use your service again and recommend to our friends!!!
Roto-Rooter
  5 by Carol B.
Glenn Roeder, #4588 was our service person. He took time to ask me questions so that he could provide the correct services. He answered all questions in a professional and courteous manner. He even offered some tips on how to avoid problems in the future! Great job!
Roto-Rooter
  5 by Phyllis H.
Very prompt. Very good experience.
Roto-Rooter
  5 by Rudolfo B.
Technician was experienced and very knowlledgeble. Gave his advices and recommendations.
Roto-Rooter
  5 by Billy M.
very good service
Roto-Rooter
  5 by Joshua F.
Two workers came out to perform a water heater replacement and to bring it up to code. Both Randy and Patrick were polite, professional and took great care in not causing a mess (which I am sure was tough when the 40 gallon water heater is inside the house and it would not drain). What was really good to see was that Randy was showing Patrick the steps to take and what the inspectors like to see. His only the job training and the professionalism I witnessed shows he is a great asset to your company.
Roto-Rooter
  5 by Ruth G.
Don was helpful and very pleasant. He completed the required service in a timely and efficient manner.
Roto-Rooter
  5 by Lori S.
Mike # 2388 Arrived at my home and was very professional and I felt represented your brand well. He worked efficiently and my service was completed in a reasonable amount of time.
Roto-Rooter
  5 by Raymond D.
Only one of the two jobs was completed.
Roto-Rooter
  5 by Edward R.
Doug Montgomery was very professional and his knowledge base went far beyond the reason he was in the house. He took every measure to ensure our carpets were not soiled and he went the extra mile to explain everything he was doing for us. He was kind, courteous and very friendly.
Roto-Rooter
  5 by Sarah B.
Prompt and thorough.
Roto-Rooter
  5 by Gloria And Paul R.
Only thing I can say is that you need more plumbers like Bill and Charlie. They are fantastic, they put our minds at ease. We are selling our house and they helped with a very important issue. Love these guys. You are the first company that ever got excellent rating from me. We made new friends today in Bill and Charlie. Had my real estate lawyer add these two his referral list of trades people. THANK YOU AGAIN BILL AND CHARLIE. Gloria and Paul
Roto-Rooter
  5 by Charles W.
Knowledgeable courteous and professional Polite and explained everything along the way for any questions I had
Roto-Rooter
  5 by Charles W.
Knowledgeable courteous and professional Polite and explained everything along the way for any questions I had
Roto-Rooter
  5 by Pierre C.
Excellent plumer without bias socially also hw worked hard fast with supreme expertise at poor mans cost. Thanks for you scheduability and performance and PRICE
Roto-Rooter
  5 by Ron G.
Excellent, fast service
Roto-Rooter
  5 by Ron G.
Excellent, fast service
Roto-Rooter
  5 by James F.
Glenn B #45 was very professional and did a wonderful job for me. I will call him in the future if a need calls for a pro. Very pleased
Roto-Rooter
  5 by Amanda Z.
Marcus was fantastic! Very professional, very nice and cleaned up after he was done - very surprised by that and happy.
Roto-Rooter
  5 by George P W.
Chuck was very professional and courteous. Out of 5 different plumbers that I called that day, he was the only one that came through. Roto rooter will be my first to call and the first to recommend...thanks to Chuck.
Roto-Rooter
  4 by Edward E.
It easy easy to schedule the appointment. The technician arrived on time and cleared our drains quickly.
Roto-Rooter
  5 by Barb And Ed K.
very nice service person... professional, took time to explain everything
Roto-Rooter
  5 by Dan N.
The process was quick and easy-and it works!
Roto-Rooter
  5 by Dan N.
The process was quick and easy-and it works!
Roto-Rooter
  5 by Dan N.
The process was quick and easy-and it works!
Roto-Rooter
  4 by Valerie A.
Service was quick and technician was knowledgable and polite.
Roto-Rooter
  5 by Susan S.
The technician was helpful and explained the options and what he needed to do. He was conscientious regarding the work and a pleasure to deal with. I am very satisfied with the result.
Roto-Rooter
  5 by Amanda B.
Did well.
Roto-Rooter
  5 by Amanda B.
Did well.
Roto-Rooter
  5 by Michael H.
Shawn Russo was our plumber and he was extremely professional and knowledgeable. this was the first time we used roto rooter and because of Shawn we will gladly use roto rooter again.
Roto-Rooter
  5 by Doris K.
Even though Joe was working on a Sunday in order to solve my problem he was cheerful and professional.
Roto-Rooter
  5 by Theresa L.
John (7189) was a great worker. I will ask for him if I need to call again.
Roto-Rooter
  5 by Terri C.
Technician did a great job on the sink drain. Went over the options and what to consider. Have had service before on the sink drain and technician reviewed some preventive measures to prevent it from happening again and again.
Roto-Rooter
  5 by Alan M.
Matt was very efficient and informative. He addressed my concerns and repaired the problem in a timely manner. I would highly recommend Roto-Rooter to all my friends and family. Thank you for the prompt service. Alan
Roto-Rooter
  5 by Pat G.
Service person arrived after hours at no extra charge, did his best and was very nice. Couldn't ask for more. Thanks.
Roto-Rooter
  5 by Ryan R.
Walter was courteous, professional, and knowledgeable.
Roto-Rooter
  5 by Gerald L.
Just to let you know that your employee Jason Brooks was a serviceman that we would use again. We will also use Roto-Rooter in the future if we need any plumbing work done. Thank you.
Roto-Rooter
  5 by Sandra A.
Oscar was the best!
Roto-Rooter
  5 by Bill N.
Technician Nicholaus Munie #2383 is a credit to your company. Very satisfied with the way he conducted himself & the work. Bill Neumann
Roto-Rooter
  5 by Bill N.
Technician Nicholaus Munie #2383 is a credit to your company. Very satisfied with the way he conducted himself & the work. Bill Neumann
Roto-Rooter
  5 by Jeff W.
very professional. gave us tips on how kill the roots.
Roto-Rooter
  5 by Mike I.
the tech you sent to my house was the best person i have had at my house to do any kind of service.... he should be a supervisor
Roto-Rooter
  5 by Sandy L.
Great personality and very knowledgeable.
Roto-Rooter
  5 by Sandy L.
Great personality and very knowledgeable.
Roto-Rooter
  5 by Sandy L.
Great personality and very knowledgeable.
Roto-Rooter
  5 by Angela B.
Steve 682 was very friendly and he listened to my concerns about my faucet which leaked for over 3 weeks!!I called roto rooter because it was the hot water that was leaking...and I know that if I dont get it fixed my gas bill will increase.Thanks Steve!! Angela
Roto-Rooter
  5 by Raquel D.
Thanks Roto-Rooter !
Roto-Rooter
  5 by Katherine P.
Ronnell Bumanglag did an awesome job from the time he arrived to the time he finished the job. He was very detailed in explaning what went wrong and how it could be prevented in the future. Thank you Ronnell!
Roto-Rooter
  5 by Paula S.
Great
Roto-Rooter
  5 by Paul R.
No comments
Roto-Rooter
  5 by Linda M.
Couldn't have had better SERVICE!
Roto-Rooter
  5 by Trevor P.
The service person was excellent...very friendly and knowledgeable.
Roto-Rooter
  5 by Paula B.
Our toilets were sluggish, sink in bathroom would not a drain and our main drain needed some work. We called Roto-Rooter and our technician arrived within the timeframe quoted. Our technician, Raymond was the best. He was courteous patient and very knowledgeable. I used patient as one of the adjectives to describe him because our job was a challenge. He kept trying different tools and avenues until our plumbing issues were solved. Even a clog that my husband thought he would have to tackle was fixed. TO RAYMOND: Thank so much for your service and for all the advice you gave us for preventive maintenance!!
Roto-Rooter
  4 by Tracie G.
Raymond was very nice and professional.
Roto-Rooter
  5 by Tyler G.
I live in the basement apartment of a 4 unit building. Tonight I came home to find sewer water flowing out of a floor drain in my kitchen.My landlord had me call you guys. Thank you so much for coming out so quickly at night and getting the problem taken care of before anything in my apartment could be damaged!
Roto-Rooter
  5 by Ed S.
I was contacted this morning by the local manager and he was extremely helpful. He had another tech come to my house and clean the drain completely. The tech took the time to clean the entire drain and removed a lot of roots. I am very pleased that the drain has been taken care of and my thanks to everyone involved. That is the type service I am accustomed to from Roto Rooter The local manager (Larry) just called to make sure that I was satisfied and I expressed my thanks to him as well. Best regards Ed Schmanke
Roto-Rooter
  5 by Lance D.
(Justin) was courteous and professional in getting our sewer running freely again!
Roto-Rooter
  4 by Megan M.
Overall good work
Roto-Rooter
  5 by Frada M.
John Cronin was my service man who came out to check my mainline and he was very nice and made me understand the problem and showed it to me with a camera. I was very impressed in the way he made me understand and I am a business couch and help start ups and fire you have a really good employee. I will use you again
Roto-Rooter
  5 by Jody S.
Called Roto-Rooter for emergency as mainline was backing up into house. Worker came out within a half an hour and gave us a free estimate right away. He performed the necessary work and guaranteed it for six months! Worker cleaned everything up after and was extremely professional and polite. We feel very confident using Roto-Rooter and will not hesitate to call again when we need help!
Roto-Rooter
  5 by John M.
Ash, the service person was very professional, helpful and trustworthy.
Roto-Rooter
  5 by Laura E.
Kace was very professional and walked me through every step. It is nice to see an honest personable techician, a great experience compared to the local electrician I had the unfortunate pleasure of cleaning up after. He-Kace always cleaned up after himself and tolerated my kitten like a champ. He also had a helper I believe Tyler and he was just as good as Kace, thank you for exceptional service.
Roto-Rooter
  5 by Joyce B.
The technician was very thorough. He explained every thing he was going to do. He provided information on how to keep my drain moving. He also answered all of my questions satisfactorily.
Roto-Rooter
  5 by Joyce B.
The technician was very thorough. He explained every thing he was going to do. He provided information on how to keep my drain moving. He also answered all of my questions satisfactorily.
Roto-Rooter
  5 by Robert U.
THE SERVICE TECH WAS GREAT
Roto-Rooter
  5 by Kathy G.
Your technician worked in a very professional manner and explained what problems he was fixing and how. Thank you.
Roto-Rooter
  5 by Shirline G.
Very g00d service.
Roto-Rooter
  5 by John T.
Sewer drain in basement was unclogged and the service was very professional.
Roto-Rooter
  5 by Veronica H.
The technician handled my tenants' issue respectfully and was very helpful in handling my payment even though I had to give specific call back hours. The technician also was able to explain the problem to me (landlord) over phone which was extremely helpful - friendly and professional!
Roto-Rooter
  5 by Katherine A.
Raymond's knowledge and work ethics were well appreciated! He was neat and went beyond what was expected.....so happy with the results and will take his advice re preventive maintenance.
Roto-Rooter
  5 by Carol P.
THE HORRIBLE WEATHER DID NOT DETER SERVICE
Roto-Rooter
  5 by Robert P.
9818 Foster Ave Bklyn Ny 11236 was were the problem was,my tenant said everything went great.Now Im just waiting for the recite.
Roto-Rooter
  5 by Delynn S.
Glenn Roeder 4588 was excellent today! He really took time to tell me how my sewer system works. It was really comforting to know that he was doing the job as his knowledge of plumbing put me at ease right away. Thanks for having such a great employee!!
Roto-Rooter
  5 by Roger C.
jason brooks service technician #3136 was very pleasant to work with. great job.
Roto-Rooter
  5 by Rosalie C.
Randy Z. M. was AWSOME... very patient, understanding and respectful. He explained everything in detail and completed the job quickly. I would recommend him highly! THANKS for everything! : )
Roto-Rooter
  5 by Debbie H.
Little high on the service call for just putting in a garbage disposal.
Roto-Rooter
  5 by Debbie H.
Little high on the service call for just putting in a garbage disposal.
Roto-Rooter
  5 by Julie S.
I cannot praise the service AND the technician Jay enough, for the prompt, friendly, knowledgeable, and believe it or not, I have to add "clean + tidy" to the list, service call I received today. I was kinda panicked when I called knowing this was going to be an expensive, disastrous inconvenience. What a way to start a Sunday morning. Instead I called Roto Rooter, was told a 3-hr. window in which they would arrive and when the tech did arrive he did a great job......fixed the problem, quoted me the cost upfront and was gone within an hour and a half. In a couple of words: "Great Experience."
Roto-Rooter
  4 by Bola A.
KEN is a great technician, he is friendly and very knowledgeble
Roto-Rooter
  5 by Ira K.
Gabby was terrific. He found the problem, solved it very well, upheld the previous guarantee, and was a pleasure to deal with. He was clearly very complete and competent.
Roto-Rooter
  5 by David R.
We have used Roto Rooter on many occasions, both at commericail property that we manage and at our home. They are always very professional and extremely competent. It is a pleasure to deal with such a fine organization
Roto-Rooter
  5 by Michael S.
The upstairs toilet was running slow. A plunger wasn't getting it done. First time for everything. In addition to that the two drains in our bathroom sinks were draining very slowly. So I read some reviews and made the call. Brian, our technician came out and he was great. Nice fellow, enthusiastic and wore the booties! He listened to the story, took a look and gave me an estimate which I approved and he got right to work. About 90 minutes later everything is running just fine and the sinks never drained this well. There isn't a lot you can say to gush about getting plumbing worked on, but I know this, I'm glad I called Roto-Rooter and got things fixed quickly and professionally.
Roto-Rooter
  5 by Janelle C.
I appreciate the superb and professional service that i received from start to finish. Your appointment coordinator was very pleasant and helpful. Noah the repair person was just fantastic. My clogged bathroom drain was fixed and i am a very happy and satisfied customer. Thank you kindly for being such an awesome business that takes great care of peoples needs quick and accurate.
Roto-Rooter
  5 by Ricky C.
Tech very courteous and knowledgeable. Very thorough and conscientious.
Roto-Rooter
  5 by Tim W.
Gabby & Mike (Trainee) came out to camera my sewer line and I couldn't have been more pleased with the professionalism they both portrayed. Unfortunately, we found that I had a lot of problems with roots and offset piping but at least I now know what needs to be done. Thanks Gabby and Mike!
Roto-Rooter
  5 by Jack W.
The service was provided for Gateway Nazarene Church, which is the address above. Excellent service.
Roto-Rooter
  5 by Dan W.
Glenn was very knowledgeable and did a excellent job making sure that he found the problem and documenting everything.
Roto-Rooter
  5 by Cheryl P.
After experiencing a severe plummimg problem, I called Roto Rooter. My during my entire interaction with the appointment specialist to the service teachnician they made me feel as if I was apart of the family. I now will always call and depend on Roto Rooter for all my plumming needs. I was so excited until I shared my experince with various family members.
Roto-Rooter
  5 by Trisha M.
The tech was very nice & helpful. Did what he could to fix the problem. Hope he gets paid well for the amount I paid to the company. I would highly recommend him to others.
Roto-Rooter
  5 by Hannah K.
I think you technician was amazing. Stephen did a great job. He was very friendly,respectful and had a lot of knowledge. He was honest during his course of action and suggested what should be done.
Roto-Rooter
  5 by Jeffrey E.
Your Tech. Lance was helpful, polite and did a excellent job. Lance and all of you keep up the excellent job
Roto-Rooter
  4 by Mark S.
Technician was professional and flexible to changing needs. Aman did a very good job. Better than I could do.
Roto-Rooter
  5 by Anthony I.
I liked that the guys kept me informed throughout the repair of what needed to be done to fix my problem
Roto-Rooter
  5 by Margaret M.
Thank you very much Sahid for visiting my house and examining what the problem was. You are so helpful and cheerful.
Roto-Rooter
  5 by Holy Angels R.
The service man was very professional, clean and thorough. I will recommend your service.
Roto-Rooter
  5 by John M.
Went online at 1pm requesting a plumber come over the same day around 4pm. To my surprise 4pm a plumber was at my door. His name is Stan. Super nice, great customer service and explained everything he was doing. Thank you. Sincerely John Misiewicz
Roto-Rooter
  5 by Brian S.
our service techs name was Ariel and she was friendly and very quick really knew what she was doing .3098
Roto-Rooter
  5 by Veronica K.
Tim R. was fantastic. I wanted to rent a drain cleaner and do the service myself. I called Drain Masters and Roto-Rooter for estimates. Roto-Rooter was the only company to respond. I was called right away after placing an appointment on-line. My appointment was confirmed and I went on on-line to see about coupons found a $40.00 coupon off any service. Tim R. was early and very professional. He had gained my complete confidence by the time the drain was open. Again thank you Roto-Rooter for your professionalism. Professionalism is an art that is lost on too many service companies.
Roto-Rooter
  5 by Dennis S.
Excellent communication regarding arrival time. Tech was neat clean and courteous. Very meticulous about cleanliness and not making a mess in our home. He cleared the drain and all is well. Job well done!!!!
Roto-Rooter
  5 by Kristan C.
the technician was knowledgable and patient. he explained the situation and process to resolve it. he worked quickly and efficiently.
Roto-Rooter
  5 by Kelvin I.
the service tech was totally professional. being that i am a member of ibew local one electricians union. i have a work ethic that is above an beyond most companies that i will use. union are not your people are top notch and i will recommend this company to everyone that will are may need your services.
Roto-Rooter
  5 by William A F.
Service person was polite, knowledgeable and had good customer service skills and attitude. He is a asset to Roto Rooter and his Company.
Roto-Rooter
  5 by William A F.
Service person was polite, knowledgeable and had good customer service skills and attitude. He is a asset to Roto Rooter and his Company.
Roto-Rooter
  5 by William A F.
Service person was polite, knowledgeable and had good customer service skills and attitude. He is a asset to Roto Rooter and his Company.
Roto-Rooter
  4 by Barbara T.
I scheduled online and was able to get appointment that was convient for me. Robert assesed problem and was able to get parts and obtain permit that was needed for repairs the same day. He also scheduled Ballwin Inspection that was convient for me. Thank you Robert and thank ou Roto-Rooter
Roto-Rooter
  5 by Donald C.
Technician came 1.5 hours earlier than scheduled.
Roto-Rooter
  5 by Pat D.
The crew Michael Redman & Danny were efficent, knowledgeable and courteous. I would recommend them to anyone ho needs this type of service.
Roto-Rooter
  5 by Tom T.
Just what you would want, courtesy, experience, skills - Bob brought it all to our job. So many negative experiences with others before.
Roto-Rooter
  5 by Howard S.
The technician explained everything clearly and help resolve our problem.
Roto-Rooter
  5 by Melissa J.
This is the third time I have dealt with Roto Rooter and I have been extremely pleased with the level of service I received. I would NOT use anyone else for my plumbing needs. That statement is mainly centered on the knowledge and professionalism your technician provided us with. He is very polite, organized, prompt and knowledgable. Thank you for being such a customer oriented company!!! Would NOT consider another company to handle our plumbing needs. It's not very often you can say this but well worth the money and money well spent. Thank you again!!!
Roto-Rooter
  5 by Keith H.
We unfortunately had to use the services of Matt and the Jet truck. Matt was very friendly and knowledgeable and answered all our questions. He took the time to show us the before and after video of our septic pipe that was clogged by tree roots. He explained how the roots came into the pipe and what he was going to do. We were very impressed by the pride he took in his job. We were very impressed with the 2 technicians that Roto Rooter sent out.
Roto-Rooter
  5 by Keith H.
We where very impressed with Gary. When Gary got to the house we hadn't slept due to not knowing how bad the problem was. Gary treated us like family. He was very knowledgeable. He answered all our questions and you could tell he took pride in his work. In our eyes Gary went above and beyond to make sure the job was finished and me and my family were happy.
Roto-Rooter
  5 by William A.
Good job
Roto-Rooter
  5 by Carrie J.
Technician was very courteous and very informative on my drainage problem.
Roto-Rooter
  5 by Liz B.
Thank u
Roto-Rooter
  5 by Troy S.
Let me say that Tech #245 Mr. Marlon Torres is very good new exactly what was wrong and took him no time to fix it. Very professional. Overall very satisfied with the service. Would call again.
Roto-Rooter
  5 by Jeff C.
The service technician (Kyle) was friendly, courteous, and professional during his service call.
Roto-Rooter
  4 by Curtis C.
Jon provided very good service
Roto-Rooter
  5 by Robert K.
Our technician, Alex, showed up on time. Alex was very professional, courteous, clean and knowledgeable. It was obvious Alex knew what he was doing and what he was talking about. The passion of his job clearly showed in his work. He took the time to explain everything to me and my wife before and while he was doing it. He also gave us various pricing options for the different fixes. He was not "salesy" at all and let us make an informed decision based on the information he provided. He also helped clean up whatever mess there was. I would definitely recommend RotoRooter based on my experience with Alex.
Roto-Rooter
  5 by Debbie S.
My Sunday morning started out with backed up plumbing and overflow of water in one bathroom. The bathtub was not a pretty site either. I called 2 plumbing companies, one of which was RotoRooter; 2 reasons, been in business a long time and free estimates. The timeframe for the other plumbing company was up to 8 hours out. Roto Rooter had a technician out to my place in about an hour. I was happy to see Fred. He was friendly, courteous and ready to assist. He diagnosed my problem very quickly and gave me the estimate. I felt it was reasonable and asked him to take care of the backup. In about another hour everything was working perfectly thanks to Fred. Hopefully I don’t have to contact Roto Rooter again, but I would and if I did, I would ask for Fred. Thank you for your quick response and resolution.
Roto-Rooter
  5 by Tim W.
I think your pricing is way out of line. I paid $533 for your tech to snake out approx. 60' from my basement to the vertical riser in the tree belt (easement) and then out another 15' to the main. He was here just over an hour. The only business I know of that gets that much an hour is a doctor or lawyer.
Roto-Rooter
  5 by Dean B.
JASON WAS VERY COURTEOUS AND EXPLAINED THE PROBLEM AND FIXED IT IN PROPER TIME. GOOD EMPLOYEE FOR ROTO-ROOTER
Roto-Rooter
  5 by Roberta L.
I am so pleased with the work that Glenn Roeder #4588 and Mike Nerauch #3687 did today. They not only cleaned out my sewer line from the cleanout pipe, but also from the sewer vent in my front yard. They saw that there was no water running under the sewer vent, so they worked until they cleared the sludge and roots and the water flowed freely again. I couldn't be happier with their service. This is the third time I have used Roto Rooter and I have been very pleased each time. I am so glad to have a go-to plumbing company that I can trust to get the job done.
Roto-Rooter
  5 by Louise B.
Gary Grzyb attended to my needs by using the camera approach to diagnose my problem. He and his associate were very kind and understanding. I was very pleased with their service.
Roto-Rooter
  5 by Yvette G.
I think $205.00 to snake a toilet is a bit excessive but they guys came and were pleasant.
Roto-Rooter
  5 by Willie R.
my technician ...brandin4684 was very informat and professional. he did an excellent job. I would recommend him again...thanks for a great job "Brandin and Roto Rooter
Roto-Rooter
  5 by Lina V.
The service technician was excellent. He was very knowledgeable and was very professional. I think if I ever have to call Roto-Rooter again, I might request the same technician.
Roto-Rooter
  5 by Janet L.
Stan Layer, our technician, was very professional and did an excellent job. We were very pleased with his service and will request him to be our technician again in the future.
Roto-Rooter
  5 by Michael M.
Stan Layer was the plumber I requested. I did not know he had joined Roto-Rooter, but, now that he has, I will do business with Roto-Rooter. Stan is an excellent plumber, a likeable fellow and will surely be an asset to Roto-Rooter
Roto-Rooter
  5 by Paul M.
Not an easy job. Bottle stuck in toilet Worked very hard. Nice friendly young man Dan Denya worked Very hard Thank you
Roto-Rooter
  5 by Maria G.
I called Roto Rooter and had someone here within 5 hours which in our situation was very reasonable. We got an email confirmation and calls updating us on time of arrival. The technician did a great job and was very friendly and patient in dealing with our stubborn pipes. Thanks! I will definitely call again and hope the great service continues.
Roto-Rooter
  5 by Joseph L M.
August as very informative and pleasant. Thank you.
Roto-Rooter
  5 by Kathryn U.
Frank , the technician, was so competent, respectful , knowledgeable and professional you are fortunate to have him as an employee - he is well worth his salary and more!! I will request him the next time I need to call your company !!!-He also made it very likely I will call Roto-Rooter again!
Roto-Rooter
  5 by Ronald T.
within 1 hour of my call technican arrived. In 1 hour and 15 minutes he had solved our problem. Living in Lake st louis has not allowed us such a great and timely response from others in the past. Thanks Jim for your service.
Roto-Rooter
  5 by John V.
Plumber was fast,knowledgeable and courteous.
Roto-Rooter
  5 by Dan M.
Had a clog. You guys came the same day and fixed it quickly. Thank you
Roto-Rooter
  5 by Harvey P.
service tech KEITH #4589 was prompt,,efficient,,,,and people friendly and solved the problem
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  5 by Carlos C.
Excellent job of you Tech-Raif #273 and Tech-Drini # 267 Include the Tech. came on 1st day
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  5 by Charlene T.
Our technician, Justin, was very professional, thorough and personable. Unclogging our kitchen sink took some doing, but he managed it quite well with no fuss and bother, and in plenty of time for the birthday dinner we were to have later in the day. The six-month guarantee was impressive.
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  5 by Bob M.
STOPPED UP DRIAN
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  5 by Don S.
Anthony arrived on time. I could tell he was tired as it was 6:30 pm. He did the job cleaned up and finally got to go home. Good man.
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  5 by David S.
Roto-Rooter technician Eric Wolf was very professional, pleasant and very knowledgeable. He answered all my questions, provided advice to maintain and prevent the problems I was having. He used a cover to prevent debris from dirtying the floor and cabinets. I my opinion, Eric is the best and I would not hesitate toask for him if I ever need service again.
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  4 by Linda S.
I have used roto-rooter for many years now and each time I have been very satisfied with the service. The service is prompt and the plumbers are always friendly. Ariel was my plumber today and she was a joy to work with. I was shocked and pleased to see a female plumber.
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  5 by Gary F.
Service was excellent, Tech expalin everything and clean up everything when he was finished.Will use this service again if we need it
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  5 by Sonia C.
So impressed with Roto-Rooter's service from the initial phone call until saying good-bye to the technician. As a single mom and with a tight budget, I can truly appreciate honesty and great service. Thank you so much Roto-Rooter you know how to do outstanding service.
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  5 by Luke G.
The customer service was excellent!! As well as the plumber!! I appreciated everything they did for me! Thx again
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  5 by Carrie K.
Always prompt, friendly, and courteous.
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  5 by Carrie K.
Always prompt, friendly, and courteous.
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  5 by Kevin M.
Although the plumber had to reschedule, he made the appoint for first thing the following day. Sam Biddle was very courteous, knowledgable and able to fix my water leak quickly. Very happy with Sam and would recommend him to all my friends. Great job!!!!
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  5 by Justin F.
Had in issue with apartment building in Ayer, Ma. Amazing job and service!!! They kept me informed every step of the way. Up to date status when the tech would arrive. The tech arrive right away. Was very knowledgeable, and explained every coarse of action. The tech resolved the issue in no time. In all, Roto-Rooter and their techs are extremely helpful and professional. I'm definitely a customer for life.
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  5 by Michael K.
Kevin was on-time, listened to me explain the problem, and fully explained his solution and the cost. Kevin very efficiently performed the work an with-in 20 mins I had water running freely through my clogged gutter drain pipes. He saved me from having to dig up the drain pipes and replace them. My back really appreciated that.
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  5 by Don D.
Excellent job from the first moment of contact to the driving away!!! Keep up the great work!
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  5 by Deborah J.
Brandon was very professional and completed the job in a short amount of time. I was very impressed with his knowledge. He made sure everything was working properly and clean once finished. I think I have found the plumbing service I will continue to use in the future.
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  5 by Duane R.
Our drain is clear and we can once again do laundry at home. This is a pretty big deal for a busy family of four!
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  5 by Robert S.
Steven was in and out in no time at all. He has done other work for me in the past. Very good tech/plumber.
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  5 by Ryan H.
Gary #30 is great service technician
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  5 by Candra S.
Courteous, professional, clean, thorough, commendable in every way.
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  5 by Debby R.
I called late Sunday afternoon and within 2 hours of my call Justin Tech # 3455 had us up and running again. He was very professional, did a great job and very friendly. I will definately use Roto-rooter forever and refer everyone I know.
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  5 by Josh B.
Our serviceman Austin (Love I believe - 95) was exceptional. Very polite. Great manners. Explained everything thoroughly. One of the best I've had for anything. If I owned a business I would try to steal him to work for me.
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  5 by Nancy M.
Carl introduced himself, called me by name, was very friendly. He diagnosed the problem with the toilet and got to work fixing it. Very happy with him and his expertise. Thank you for being so prompt with your service I called at 7:40 am and Carl was at our home at 8:30. Many Thanks
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  5 by James B.
Very good customer service
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  5 by Melissa G.
Great experience. Ken was friendly and quick!
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  5 by Judy K.
Miguel Hernandez was pleasant to deal with. He made sure everything was working properly and his work area was clean. He confirmed that we had no questions before departing.
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  5 by Mark N.
I have used your services many times in the past. I always receive fast, professional service. your Tech Justin, #3455, went above and beyond, and had my drains running smooth in no time at all. He was quick, cordial, professional and is an asset to your company. Thank you!
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  5 by Erica G.
Josh was helpful, knowledgeable and thorough.
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  5 by Gary H.
Glen and Mike were on time, very polite, understood what was needed quickly and completed the work efficiently.
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  5 by Mary H.
Great service.
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  5 by Anthony D.
Jim hoxeng was great. He was very knowledgeable and cleaned up after himself, very nice person.
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  4 by Anthony D.
Very friendly, knowledgeable, neat, excellent employee
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  5 by Paul S.
The technician, Justin, was friendly and competent. He replaced the garbage disposer and fixed another leak that he identified.
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  5 by Grace A.
He was very effective in finding out the solution to the problem I was experiencing. My 2 neighbors came out to ask him about there plumbing problems. Outstanding customer service is the edge over any competitor that is the reason why we trust Roto-Rooter. It started from my initial phone call through a follow up call and my technician arriving fixing the problem to cleaning up the area where the work was done never skipping a beat. I will tell my friends and family how the employees were friendly and outstanding follow up. Mahalo, Grace
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  5 by Jill D.
Thank you very much Jon for your service today. You were professional, friendly and did a great job! Much appreciated and again sorry you had to lug your 200 pound equipment up/down my basement stairs. No pain no gain! LOL
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  5 by Rick R.
This is the second time that Kyle has been dispatched to my home and again the work/repair were done to my satisfaction
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  5 by Vicki R.
The customer service was wonderful. I felt that my issue was given great consideration wherein other companies acted like my problem was not important and tried to schedule me a week out. I felt that my satisfaction was important to the technician and company. If I have other issues in the future, I will definitely be calling them again. Thank you!
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  5 by Cheryl E.
Gary was very nice and explained things to me without any problems.
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  5 by Jim H.
Aron (#477 ) was great!
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  5 by Beth B.
Don was our service man and he did a great job, explained what we needed and how to properly take care of the product. He was also very friendly and efficient.
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  5 by Paul F.
Jeff, the technician, DID A GREAT JOB!
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  5 by Mike G.
Our service technician was Mike and we've had him here at our house many times. He knows exactly what to do, we are very pleased with the service.
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  5 by Thomas H.
Brandon solved the problem very well.
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  5 by Linda P.
Wonderful service, didn't take service person long to discover where water leak was coming from..quickly repaired leaking pipe and left my place in great condition..would use them again if water problem came up.
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  5 by Ursula R.
A very friendly, helpful, professional gentleman. thank you
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  5 by Jorge P.
Great service.
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  5 by Eric H.
The service man, Scott, was very professional. He got the job done quickly and explained every step of the way. I understand why the clog occurred now and can take the right steps or correct it now. Thanks!
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  5 by Denis B.
A great A-Team. They knew what they were doing and found and solved the problem quickly. Good people like those two are very hard to find. Treat them well.
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  5 by Analiese A.
Al was our plumber, great guy. He made sure to get the job done quickly. He also made sure not to leave before the job was done.
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  5 by Liliya J.
Overall it was a good experience.
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  5 by Cheryl S.
My tech Ed Schwartz was a wonderful person. Very honest, upfront and very professional. I would recommend your company to anyone.
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  5 by Kurt B.
The service technician I had, Reuben, demonstrated amazing customer sevice answering all my questions and working through solutions I could handle in my budget. It is because of his customer service that I will recommend this company in the future.
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  5 by Mary V.
The technician was scheduled to arrive between 10:00 and 12:00. He arrived between 1:00 and 2:00. I was happy your office kept me updated on his late arrival.
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  5 by Linda C.
Don was very nice and professional
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  5 by Audrey T.
I've seen Bob (1746) at least 3 times over the last 6 months for various things in my home. Every time he has been incredibly professional, knowledgeable, punctual, friendly, and through. With techs like him I'll be a RR customer for life!
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  5 by Karen G.
Thank you for being fast, efficient and friendly!
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  5 by Mary K.
Thank you for quick service!
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  5 by Eric L.
the 2 service techs were very professional, came out and fixed a difficult problem that another company couldn't. The techs didn't give up, were very knowledgeable in what they do, gave us future options on maintaining our problem. I will always call Roto-Ruter for any future problem we have! Thanks, Eric
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  5 by Richard M.
Price seemed a bit high and up about 10% from last call of about 10 months ago.
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  5 by Richard M.
Price seemed a bit high and up about 10% from last call of about 10 months ago.
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  5 by Richard M.
Price seemed a bit high and up about 10% from last call of about 10 months ago.
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  5 by Nikki C.
The technician was very helpful by answering my questions. His work ethic was excellent. Over all my service was excellent this is my first time using this company and I would recommend it to everyone that I know.
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  5 by L T W.
Expensive service for a clogged drain, but the service tech was very courteous and professional and fixed our drain problem
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  5 by Jim S.
service was very professional: prompt, timely, and quality work
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  5 by Jay H.
The trainer and the trainee did a fantastic job of responding quickly at night and keeping us informed at every step of the process.
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  4 by Steven T.
Good job
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  5 by Vera N.
My serviceman, Keith, was very professional. He took the time to let me know, in advance, the best and worst-case scenarios and estimated costs and services needed. A backed-up sewer is never a pleasant experience, but your company's response was certainly a relief.
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  5 by Dawn M.
I was very pleased with the customer service of the operator and the dispatcher. Very friendly and personable! The technician was nice and got the job done in a very timely manner! With over 600 kids in and out of here, we needed that! Thank you!
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  5 by Diann S.
Technician offered help as to how to avoid problem in the future. I very much appreciated this.
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  5 by Steve A.
I had 2 catastrophes.... Great service both times!
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  5 by Michael G.
Very satisfied with technician Mohammed. He was very thorough and took his time to explain the situation with us.
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  5 by Catherine M.
Plumber was very nice, and Informative about how to correct The underlying problem.
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  5 by Tom C.
good response time good work fair cost
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  5 by Kim B.
We were thrilled that Roto Rooter could send someone out within the hour of when we called. We really appreciate the fast response especially on Labor Day. Kevin did a great job. We really appreciate the fact that there wasn't an up charge for the holiday either!
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  5 by Robert H.
Your techs Zach and Jason were very knowledgeable, courteous and thorough, explaining each step of the way. They cleaned up their work areas and were prompt in arriving at the promised time. I appreciate your prompt action especially on the Labor Day Holiday.
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  5 by Tom M.
Great job
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  5 by Jane W.
Your service rep was very professional and explained things as he went along. We appreciate your company being available on a Sunday, on a holiday weekend. Thanks for helping us at least limp along til we get the septic fellas out here, hopefully tomorrow or ASAP. Thank u, thank u again.
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  5 by Michael D.
Representative was knowledgeable and friendly.
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  4 by Kurt H.
Derek Eller did a good job
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  5