Philadelphia, PA Rate location (179 Reviews) Call Now 215-446-9067

Roto-Rooter Philadelphia, PA: Customer Reviews & Testimonials

When you need experienced plumbers in Philadelphia, PA, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Philadelphia, PA

polite, very helpful did his work away went troubles down the drain.
doris w. | Philadelphia
Whenever I use Roto-Rooter they are always Professional and Efficient
Deirdre M. | Philadelphia
The best thing I did was to call Roto Rooter for my backed-up kitchen sink. Marty, our repairman, was a welcome sight after calling Roto Rooter only 2 hours before. He was pleasant and knowledgeable and took care of the problem in record time. I would definitely call Roto Rooter again and hopefully get Marty as our serviceman. Thank you Roto Rooter!!
Janice G. | Philadelphia
The tech (G) that was sent out was very friendly and knowledgeable and did his job very well
Micheal P. | Philadelphia
Both technicians arrived on time and I am very happy that they were able to resolve my problem. They were personable and cleaned the area.
Jeanette M. | Philadelphia
He was very friendly and knowledgeable.
JOHN S. | Philadelphia
Tech 1000 gave great customer service. Very knowledgeable and skillful. He assessed the situation and opened our clogged system. This Tech is an asset to your company.
Louis R. | Philadelphia
The crew was very professional went right to resolving our problem and provided us with updates through out the projects repair. I felt confident that they would get the job done and they did!
Christine B. | Philadelphia
In an emergency situation, all was taken care of quickly. Their technician was very courteous, knowledgeable and thorough.
Marc O. | Philadelphia
It was a thanksgiving day holiday the technician came out within an hour and was very nice and cleaned the drain quickly Royo rooter saved my holiday it would have been a catastrophe if they didn't come quickly thank you roto rooter always dependable service and people no matter what day or timr
Maureen K. | Philadelphia
You guys were great! I have no complaints someone was out to my home in a timely fashion the technician was very polite and knowledgeable and resolve my issue promptly... Thanks a million!!!
Latress P. | Philadelphia
Scott explained everything. He was kind, polite and very efficient. He did a great job ! Glad I called you!
Diane S. | Philadelphia
The plumber was very professional the whole time. He completed the task in a very timely manner. I was happy with the services provided.
Betty D. | Philadelphia
Prompt Fast courteous service,
Robert W. | Philadelphia
excellent.knowledgeable. prompt
Wade H. | Philadelphia
The gentleman that came our was pleasant, kind and very informative. A pleasure to speak with.
Louis T. | Philadelphia
Prompt, courteous and informative.
Sarah N. | Philadelphia
Great service. Sam got the job done. Very efficient and went the extra mile mounting my pipe properly after fixing the broke and leaking pipe. I will recommend and use you guys again should another problem occur
Derrick R. | Philadelphia
Ally Thank you . Well let me start off with " ALLY " Phenomenal . My experience today , the technician came out of his van saw me standing there in front of the property he said good morning and we proceeded he was very patient heard everything I said to him & answered all my questions which I had so many , out of the five other companies that were there today he was the only one that Pulled A Grabbing tool from his van and used it and was it successful . High Five to Ally Thank You
Davide C. | Philadelphia
I commend the workers for their knowledge of the work to be done, their professionalism, friendliness and caring attitude.
Carolyn S. | Philadelphia
Called for emergency service for my toilet on a Sunday. Plumber was out a half hour later ! Quickly repaired the toilet and was very friendly.
Michael K. | Philadelphia
Professional service received. Highly recommended. Technician very friendly. Thank you for your service!!!
Diane C. | Philadelphia
Service representative was very professional and provided detailed explanation of service needed and options. I was not told I needed more than the repairs required and felt confident the repairs were analyzed correctly and I am confident I received excellent service on the work completed.
Cherie C. | Philadelphia
The two Representatives from your org who served my home today were very professional, courteous, respectful, knowledgeable and skillful. I couldn't have asked for a better crew.
Carolyn S. | Philadelphia
Great, great service....phung knew immediately what the problem was and fixed it in no time at all
Susana R. | Philadelphia
work was done fast and inspected. All done within a day, clean up was done very well.
Robert B. | Philadelphia
Tim did wonderful job jetting my drains after a terrible back up the day before he also showed me the inside of my pipe to prepare for future pipe replacement he also put me in touch with Mike who is working with my insurance to clean up the sewage water that got into the basement Chris let me know about insurance coverage for clean up I didn't know I had I am overwhelmed with the help I received from roto rooter they really brought me to tears with the excellent service I received at a horrible time
Wanda J. | Philadelphia
Quick response to emergency clog and resolved fully
Anna Z. | Philadelphia
I discovered a back-up of sewer material in my basement sink and basement bathtub and put in a request for service around 1 PM on Saturday - the technician (Ashok) arrived at my home by 4:30 and completed a huge cleanout of my sewer drain and left the entire place in excellent shape. He was so courteous and efficient. He helped me understand how I can maintain my drains better. Thanks to his work I was able to re-start my weekend chores the same day I discovered the sewer backup. I highly recommend Roto Rooter's services.
Michelle N. | Philadelphia
Price quoted was fully explained. Drain was cleaned quickly and safely by Thung.
Anthony D. | Philadelphia
We've had a problem for years, sinks backing up and toilets overflowing. Always had a plumber come and unclog the pipes. This time it was so bad that every time I used water, shower or flushed the upstairs toilet, the downstairs powder room toilet would overflow with sewage. I finally called Roto-Rooter and I knew it was going to be a big problem to fix. They found it right away and cleared the clog. Did camera diagnostics and saw my sewer pipe under the garage had shifted and wasn't straight anymore and needed to be replaced. Yesterday they did all the work, dug a long trench from my driveway into the garage and did the repair. They were fast and very efficient! When the work was done I couldn't even tell they had dug up the driveway and into the garage! They cemented the garage and it looks great! The drains are now running so much better in the house and I couldn't be happier!
Carol M. | Philadelphia
plumbing problem was fixed and water damage was taken care of . prompt and courteous
rosa m. | Philadelphia
Thea was timely and efficient. Same day service.
Leo M. | Philadelphia
I was so nervous to hear I had a cracked sewer line, but Roto Rooter really set me at ease by taking care of everything. From start to finish everything went well. Thanks!
Neil M. | Philadelphia
The plumber was very professional & made sure I understood everything. He was made sure to clean up as he worked. We will use them again
Mariah P. | Philadelphia
Great service, quick and efficient.
Jason E. | Philadelphia
Tech 1000 was awesome!!!
Bianca H. | Philadelphia
Excellent ,technician was a good guy was here within a half hour of phone call on a Sunday morning Did a great job.
Mike N. | Philadelphia
Tony made me feel comfortable about solving my leaking shower problem due to his product knowledge and the amount of time he used to complete the work.
Robert B. | Philadelphia
Very professional and Courteous
Aleta G. | Philadelphia
Did an excellent job
Glenn R. | Philadelphia
They showed up right away (which in this case was absolutely necessary), knew what was needed, made solid recommendations and took care of everything. (That was also absolutely necessary.)
Neil M. | Philadelphia
Technician was very pleasant and knowledge.
Lynne H. | Philadelphia
Very friendly and within the time frame when they called us back and let us know how long they would be.
jerry m. | Philadelphia
the gentleman they send to my house was very helpful, friendly, knowledgeable in his job. He is the best ( his name is Muhammad) thank you
yamel R. | Philadelphia
Scott was courteous and professional, solved the issue immediately.
Louis D. | Philadelphia
My drain was cleared quickly with no problems
Khary W. | Philadelphia
very good communication before and during job arrived on time courteous, helpful technicians quality workmanship job done quickly
Thallmayer M. | Philadelphia
Great hassle free service
Lynn W. | Philadelphia
The gentleman that came into my home was nice and got the job done.
Jackie A. | Philadelphia
Great service. Hoping it has fixed the 3rd fl toilet in the old Victorian...
Nell S. | Philadelphia
He came on time. Showed me stuff about my plumbing. Was a super nice guy. I called other plumbers before him, and he was the most informative and helpful of them all. 100% will use these guys again.
adam p. | Philadelphia
Everything was great. The tech was courteous and did a great job.
Martha M. | Philadelphia
I must admit I was worried at first when the plumber I had used before with Roto-Rooter was not available. However Jeff was excellent and experienced and knew what he was doing. My clogged bathroom drain was not a simple project and he investigated the source of the problem before finding the solution. I felt very comfortable with his expertise and would recommend Roto-Rooter as a reliable plumbing service, especially if Jeff is on the job.
Jane L. | Philadelphia
Fast Efficient and very courteous service. The technician was excellent
Marjorie J. | Philadelphia
We have had on-going problems with our toilet since moving into the house a year ago. Over the weekend it clogged to a point beyond our level of expertise. I used online booking today and it was so easy! The work was completed in the time frame I chose online and the service was incredible. Not only was my clog resolved, but our service technician went above and beyond to resolve our ongoing toilet issues. I am so happy with the ease of use and service I received. Thank you!
Jennifer S. | Philadelphia
My service man was Michael Albuck very polite and professional. On time and explained why my drain was clogged. Showed me the tree roots etc that he removed from drain line. He was awesome.
Viola J. | Philadelphia
Arrived timely, solved my problem quickly, and were very friendly and courteous while here. And I loved that I could make the appointment online the night before and have them show up the next morning. I'd be happy to use Roto Rooter any time in the future.
Perry L. | Philadelphia
Response was prompt and courteous. The business is clearly well organized. The technician was very professional, knowledgable and willing to share information and advice. I was very pleased with the service provided.
David T. | Philadelphia
Drain cleared. Everything went well.
Kathy M. | Philadelphia
He was pleasant and very informative about the problem. Will definitely use roto-rooter again.
Chena S. | Philadelphia
Great service and very prompt
Robert S. | Philadelphia
The services was on time and the plumber was very friendly. He did a wonderful job.
Michael T. | Philadelphia
Our technician arrived and was professional, courteous, and informative about our plumbing issues. He was fast and cleaned up after himself. I would not hesitate to use Roto rooter again. It was a great experience.
Nicole H. | Philadelphia
Angel V. | Philadelphia
I could not be happier. We have only I bathroom and it was clogged big time. I think from the time I called and till the Tech arrived was less than 20 minutes. He came in and was a very nice man. Went right upstairs fixed the toilet in a few minutes and double and tripled checked to make sure it worked. I literally could not be happier. Thank so very much!!!!!
Robert B. | Philadelphia
the service was great
alfred d. | Philadelphia
From the first phone call at ten am until the job was finished at seven pm, Roto-Rooter was responsive, knowledgable, able to clearly explain the problem and the alternative remedies, and ultimately accomplished a relatively complex replacement and upgrade in a matter of hours. Our plumber Tony was excellent: personable and efficient. Will highly recommend your and his services.
Tom M. | Philadelphia
Rob Technician #2916 arrived at my home within the allotted time frame I chosen. He quickly accessed the problem and got to work right away. He was extremely professional, polite and courteous. Most importantly he was fast and efficient. He made the horrible situation in my home a better one. I would like to thank Rob and Roto Rooter for their exempluary customer service. I will continue to use your company & will refer you to ALL my family & friends!!
Anitra M. | Philadelphia
You saved us 6700 dollars!!!!! I could not be more grateful. Your employee was knowledgeable and kind. We were told by Frusco plumbing that we had a broken main drain.we called you out for a second opinion. SO GLAD WE DID..we only had a clog....we will forever be grateful for your honesty and professionalism. Thank you again and keep up the good work!!!!
Pam M. | Philadelphia
I'm so happy now they did me a food job, i recommend root-rooter great communications great peaple!!!
Wendel S. | Philadelphia
Roto-Rooter came through when i needed them the most. I recommend them to everyone I know and then some. The service was great. The guy was well mannered and assured me that I didn"t have to worry about anything. The problem was sloved in a short amount of time and I am happy. And that is what matters when you come home from a hard days work only to find out that there is something wrong at your house.
kimberley l. | Philadelphia
I had a good experience with rotorooter , definitely recommend them
Joanna T. | Philadelphia
Fine,prompt,courteous service.I will continue to use Roto Rooter
James R. | Philadelphia
The gentleman that came to our house was a kind and humble person and his work was outstanding. Thank you for for sending him.
Jonathan J. | Philadelphia
Here is a letter I sent to the manager of the Levittown, PA office about your staff and their work. The job was humongous and is not quite finished yet, but nothing but the best for both plumbing and restoration teams. Jim Nefferdorf General Manager Rotor Rooter 6303 McPherson Avenue Levittown, PA 19057 Dear Mr. Nefferdorf, I have to give a huge thank you and your wonderful teams, both the plumbers and the remediation staff. They did an incredible job on our home after the humongous sewer line overflow and flood in the basement. The teams include (hope I haven’t left anyone out): Frank Colon Tim Bradley Chris Andrews Colin Baldwin Aaron Weston Jim Scott Aldaine Benjamin Each and every one of them was extremely professional as well as being delightful gentlemen to have in our home. The amount of work they had to do was far beyond what I ever expected from that horrid experience. Their work was exceptional in every way, both in the finished plumbing work and the way the remediation team worked so hard to clean up afterward, disposing of tons of damaged wood, furniture, debris, steam cleaning the concrete floor as well as the microbial treatment they needed to apply. I would never dream that we would need a dumpster to dispose of all that “stuff.” They treated our belongings with care and respect, no matter what they looked like. Believe me, I have found some family photos, history, mementos, etc. in what would appear to be boxes of junk. If any of them ever need any kind of reference, or Rotor Rooter would like to start a “super” fan club, I will gladly be the president. I hope you can include a copy of this letter in each of your staff member’s files. Also hope you can pass this letter on to anyone at Rotor Rooter who might benefit from seeing it. The team is a reflection of your management. Thanks again for a wonderful experience with Rotor Rooter. Sincerely, Jack and Mary Hathaway 207 E Gowen Ave Philadelphia, PA 19119
Mary H. | Philadelphia
Matt came to my house repaired a section of pipe and restored water to my residence first time in the morning . Thank you for a speedy and professional job. I will always use Roto Rooter because of the Professional work they do.
Albert P. | Philadelphia
Marty the Plumber was very knowledgeable in his trade and professional. He was on time and very respectful of my home. It was a pleasure using Roto Rooter and would recommend them to everyone.
Albert P. | Philadelphia
I'm very pleased at how quick and thorough the job was completed by the plumber. The plumber also arrived within the stated time frame, for which I was very thankful since this was an emergency call at night.
B. A. | Philadelphia
Moss was excellent, professional and very helpful when he came out to assess the problem. He set up the repair and it was fixed in a day. I also so appreciated that the crew was ON TIME the day of the service- of course, everything was fixed to satisfaction also. Thanks!
Joel M. | Philadelphia
I was very pleased with the service I received from Roto-rooter . The plumber Mr Ash was very clear in explaining to me that for my particular problem I had three options so I was able to choose the one most suitable to my situation and finance . This was my first time using Roto-rooter but if there are any problems in the future I know who to call .
Mary M. | Philadelphia
They were professional & did a great job
Vivian G. | Philadelphia
I needed help to stop my toilet from leaking into the the condo unit below mine. Since our maintenance staff had turned off my water, I needed a repair FAST! Calling Roto-Rooter was the best decision ever. The repair was made more quickly than would have been possible by any other plumber I called, who all seemed to be booked for days. My technician knew exactly what to do, was totally polite, neat, and a fabulous worker. I could not be more pleased. What a huge worry has been lifted off my shoulders - I can hardly believe the great results!
TRUDY D. | Philadelphia
The serviceman was timely and effecient. Thank you for your assistance.
Cynthia M. | Philadelphia
Sam did a very fine job in taking care of our water leak. I also was amazed at how quickly he arrived after I made the initial call. I also didn't expect to talk to an actual person when I first called to ask for service.
Rich S. | Doylestown
The technician was very nice and explained what he was doing to solve our plumbing problem. An excellent experience overall !
Shawne M. | Yardley
Technician was quick to diagnose the problem and repair promptly
Tony B. | Philadelphia
Serviceman Thung showed up 20 minutes after I made the call. He was extremely professional and quick.
Michael S. | philadelphia
I had a sewage backup on a Saturday night. The technician came when they said he would and he fixed the problem quickly and cleaned up the water. You have a great employee in Duane!!
Amy B. | Elkins Park
You Technician, Abdul (2087), was thorough. He went beyond my expectations completing the job.
Peter S. | Langhorne
The 2 men you sent ,Steve and Tyler ,work together to clean our drains to prevent problems that may arise. They worked with efficiency and there quality of professionalism was top notch.
Thomas D. | Philadelphia
Maurice was a very professional, yet friendly worker. He got the got done quickly and efficiently.
Mary V. | Philadelphia
Steve is an excellent Plumber. He is efficient, friendly, hard-working & extremely good at solving any of our plumbing issues.
Judy r. | Huntingdon Valley
Technician was great. Went over options with us before performing work. Arrived on time and was very professional.
Andrew R. | Bensalem
Excellent servie. Lenny (technician) was very informative and explained each step to us.
Donna L. | Levittown
We had a bad experience with one of your techs about a month ago but today's techs were great. They were friendly and helpful. Great to work with. Glad we were able to walk away with a good experience. Thanks for the prompt, courteous service!
Rick R. | Bristol
I am very pleased with the technician Alex ${esc.hash}1961. He answered the call and came to the property last Saturday midnight and worked outside when the temperature was under 10's. He came back the next day and analyzed the problem with me. Alex is very knowledgeable and efficient. As soon as I accepted his proposal, he started work and resolved the problem as he promised. Before he left, he checked again all indoor water lines, sinks and toilets, making sure water is through. A very detailed and responsible gentleman! I would get him to work on my property again if the company can reduce the price quote.
Amy S. | Elkins Park
Mike (762) was wonderful!!!!! I was getting ready to move, was stressed, and of course my sink clogged. Mike was supportive and courteous and prompt. He was able to remedy my problem quickly and for less money than originally expected. I am very appreciative. Thank you very much Mike(762) sincerely Wendy Lucci
Wendy L. | Doylestown
Mike was great and helpful in taking care of our problem.
Ross T. | Huntingdon Valley
Our technician was prompt, diagnosed and explained the problem and had itbficed in no time. I was very happy with service I received today
John M. | Bensalem
Jim Nefferdorf
4821 Longshore Avenue, Unit C
Philadelphia, PA 19135

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