Orlando, FL Rate location (124 Reviews) Call Now 407-886-7311

Roto-Rooter Orlando, FL: Customer Reviews & Testimonials

When you need experienced plumbers in Orlando, FL, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Orlando, FL

On 12/04/2016 I had a plumbing emergency at my home. Larry ID #3359 was the tech dispatched to my home. Id like to let you know that he was outstanding. He was timely, professional, and informative. I am very pleased with his performance and think that he deserves recognition for his work ethic and dedication. Please extend my gratitude to your very valuable employee on my behalf. I will be requesting him for all of my future calls. I have been very blessed with over 15 rental properties and prefer to use Roto-Rooter for my plumbing jobs and I will be looking forward to having Larry as my tech.
Mark T. | Orlando
The technician was very friendly and professional, I would use Rotorooter again.
Shafeek M. | Orlando
Our shower drain was not draining, I of course tried to snake the drain myself but to no avail. So I called in for reinforcements, I searched on my phone for plumbers in Orlando, called several (including Roto-Rooter), Roto-Rooter helped me get a technician (Andrew) out to diagnose my problem and give me an estimate. Once Andrew arrived onsite, he was able to promptly confirm my suspicion (hair clogging the drain) and gave me pricing. He quickly got to work once I gave the OK and in minutes the drain was all clear, pricing was fair (based off of the 3 other estimates I got from other local companies), and he was very professional. I would definitely call Roto-Rooter again if I need to, thanks for your well trained/experienced technicians.
Alaster W. | Orlando
Excellent workmanship. Explained what he was doing and answered all my questions.
William C. | Orlando
Prompt and excellent service
M F. | Orlando
I am very happy with the service provided. Special thanks to tech 1537 and 3259 for a great job on my new sewer line. I would recommend your services to everyone. A very satisfied customer.
Michael M. | Orlando
Very friendly and professional, I would recommend Roto-Rooter to my family and friends. If I ever need this type of service again Roto-Rooter will be the first company I will call. Thanks!
Phyllis M. | Orlando
Great, fast resolution to kitchen sink plumbing issue.
pat g. | Orlando
My technician Jaun Paublo was very knowledgable and informative,he resolved the issue quickly and professionally.
Kenneth R. | Orlando
The first gentleman that came out worked with us but the quality of his work was not that good. I had to call for warranty work because the fixture was leaking. Mr. Robert Stanton came out on the 2nd and 3rd time and did a terrific job on fixing the problem. He was punctual, considerate and caring about getting the job done right . He put a lot of effort to do a good job.
Peter S. | Orlando
Dave was wonderful, very knowledgeable , professional, quick, I recommend you give him a salary increase. Very satisfied by his work
Dawn F. | Orlando
Jacob did an outstanding job of locating and correcting my plumbing issue. He was friendly knowledgeable and worked quickly to resolve problem. Thanks Jacob for a job well done!!
Steven S. | Orlando
Very fast and efficient. Showed up within an hr of making the appointment. The gentleman that was here was very knowledgeable. I would recommend my tech. Anyone. I think his name was Steve #1272.
Jeff L. | Orlando
It was very Good and i am glad i call
Juanita S. | Orlando
larry [the plumber] extremely confident with a professional attitude.my compliments to you in your choice of employee
harold o. | Orlando
The technician was great! He was very professional and he worked very hard for several hours to make sure everything worked properly.
Chris T. | Orlando
Noel did a great and professional job
Richard A. | Orlando
The technician was very knowledgeable, informative and professional. He did not cut corners. He was timely and efficient. Roto Rooter provided me with a fair and free estimate in which I felt no reason to challenge with a second opinion. Thank you Roto-Rooter. You will always be our choice.
Kevin M. | Orlando
It was a pleasure meeting Richard! he conducted himself in a completely professional and kind manner. I only wish all of my service providers were like him!
Kim W. | Orlando
Service Tech arrived during requested time period. I explained the plumbing situation to him (this was an under the sink dialysis line hook up that had been partially installed, but not completed). He immediately noticed couple of errors in the partial installation and fixed them. The remainder of the installation was completed, with no further complications, in a timely manner. Tech was very cordial and professional with his assessment and work. Thanks Roto-Rooter!
Donald P. | Orlando
Fast, affordable and courteous. More importantly I trusted the work and the suggestions on keeping the lines clean.
Tara S. | Orlando
I am quite pleased with the service Roto-Rooter provided. The water restoration team worked well into the night to start the drying process. The plumber (3870) quickly found and repaired the problem pipe.
Richard A. | Orlando
Job was done quik and clean
Jorge K. | Orlando
The Tech was very professional. He explained everything that was going on and made suggestions as to my next steps.
Monica I. | Orlando
Wilfredo was excellent. He never stopped until he found the problem. He was a pleasure to work with.
Bill P. | Orlando
Prompt and courteous. Very professional and pleasant. Identified problem and left us with instructions. Will definitely use them again.
Pat N. | Orlando
Quick response. Knowledgeable, friendly, and skilled plumber and tech team. Reassuring and accommodating.
Rick A. | Orlando
Kareem was our technician and was awesome, our plumbing service was restored immediately! Great customer service!
Cheri N. | Orlando
I received very fast, courteous, professional service, and the problem was fixed quickly. They made it very convenient by working directly with my landlord over the phone.
Erin P. | Orlando
Very nice service. Mr Juan Oritz very nice Technician and very help fullman.He fixed my leak.Thanks To Mr Juan.
Jayendra R. | Orlando
Friendly and professional. A pleasure to work with.
Gina S. | Orlando
Great friendly service
Alexandra S. | Orlando
We discovered a plumbing issue around lunch time Sunday and called in for help Jay arrived promptly and began diagnosing our problem he needed help and another machine and called in for reinforcements . Larry arrived within 15 mins and between them offered a solution. Both these guys were fantastic a credit to Roto-Rooter. We need a sewer pipe replaced and they will be here first thing Monday. Gr8 personal service highly recommend.
Ken B. | Orlando
Larry did a great job!!! He was very personable, professional Straightforward & honest. He really knows his stuff! Allana is terrific also, she surveyed the water damage & handled everything so I didn't have to do anything. Larry & Allana are two excellent representatives of Roto Rooter.. When they left my house - I felt relieved & confident that all was taken care of. My brother-in-law recommended Roto Rooter & I will definately be doing the same. Thank you!!!
Judith B. | Orlando
I was completely happy with my service.
Joseph M. | Orlando
They were fantastic. They were referred to me by my neighbor after I had a bad experience with a different plumber. Rotorooter found the problem immediately and had a solution and fixed it. I would highly recommend them.
Penny S. | Orlando
I was very satisfied with the service Roto-Rooter provided me this morning. Juan Oritz was very courteous and answered any of my leak questions. Greg Covell from Water Restoration was vey helpful as well. He told me just what to expect to rectify my problem and was helpful with the insurance questions.
Betty Z. | Orlando
I have had 2 separate plumbing issues in about a month and I called Roto Rooter each time. The technicians that were sent out were first rate both were knowledgeable and efficient and resolved my issues very quickly. The service people were very pleasant and courteous.
Merritt D. | Orlando
I had an overflowing toilet and the plumber was able to get it fixed. He laso gave me advice on procuring a new toilet.
Juan S. | Orlando
Very pleased with the service. The plumber put in extra effort to do the job right. I would use Roto Rooter again and recommend to friends.
Peter B. | Orlando
The technician that came to our home was awesome, you could really tell he took a lot of pride in his work. He even cleaned the area where he worked and the job was done in a timely manner. We appreciate the professionalism he showed. Thanks,, The Sparrow Family
Tameka S. | Orlando
William was very professional. He was prompt to respond and maintenance clean-up was excellent. You have a great representative in William. Thank you, and if we have another plumbing problem, we will definitely contact you.
Stan A. | Orlando
Plumber Donald Stephens was very knowledgeable and Professional....
Audrey J. | Orlando
Once again, I called Roto-Rooter and they delivered!! They arrived before the time that we expected and the technician Will was GREAT!! Very friendly and helpful! I am so grateful that we had our issue resolved so quickly on Christmas Eve!
Katherine T. | Orlando
The service tech, Don Stephens, was excellent in assessing the problem, cutting out root blockage of my main drain, and restoring toilet, shower, and other water-related operations all in abiut 20 minutes. I'm a very satisfied customer!
Kevin M. | Orlando
Your Service Person was professional, friendly, and thorough in repairing our plumbing issues. He anwswered all my questions and did an excellent job. I will refer and have your company take care of all my future plumbing issue. Thank you for sending Pueblow to take care my issues. He is definetely a great asset to your company. All of our plumbing problems were resolved. Merry Christmas. Elson Hogan
Elson H. | Orlando
They came very quickly. They send you a email to tell they are soon. The tech was very nice. Professional.
Edward D. | Orlando
The service was completed in a timely manner by a very professional technician. Very pleased with the service.
Sue C. | Edgewood
I have a complaint! On Nov 9th your employee spent two hours busting his butt digging outside the house to unclog a line inside the house. The charge of $250 was reasonable. But he explained that we needed a new clean-out installed outside the house( it was now part of the code). It could be done for $750. On Nov 10th two employees came to install the clean-out. One was standing around every time I checked. The other employeed installed a PVC pipe with screw cap. then replaced the dirt. They were here less than an hour which included me signing all the SMA forms and getting the invoice. My comlaint? I feel that $750 for the clean-out was far too much. In fact I think it was $500 too much. Frankly, I feel really ripped off. Now let's hope this feedback gets to other potential customers.
John S. | Orlando
what I liked the most was the promptness of sending us a plumber. We had a clogged line and even though it looked good on Friday when Don came we called back on Monday and Kareem was able to fix the problem. Both were gentle, friendly and professional. I would use you guys again. thank you.
Alberto C. | Orlando
Your plumber was awesome!!!! He did a great job and was very pleasant, friendly, and professional. If I ever need a plumber again, I want him. He was great!
Joan J. | Altamonte Springs
Michael Chastain was extremely helpful and courteous. Problem was much more complicated than first expected. He explained everything and was helpful in determining the best solution.
Karen E. | Winter Park
was promised from 10-12, Arrived at 1420. Excellent service. courteous and personable.
Angelina M. | Orkabdo
Cake in the City is our business name. We were very happy with Steve's service and knowledge of plumbing. We look forward to us completing this plumbing problem soon.
Michelle C. | Orlando
William has above Excellent customer service very knowledgeable I give him 5 star plus
Lizbeth l. | Altamonte spring
John was very friendly and informative. We appreciate your help!
Jennifer F. | Orlando
Larry ${esc.hash}3359 providing our plumbing service today. He was prompt, courteous, efficient and thorough. He treated us and our home with respect and he even cleaned up after himself. We are completely satisfied and will use Roto-Rooter for ALL our future plumbing needs. Thank you for running such a great plumbing business and hiring the BEST employees!
Sue B. | Orlando
Very nice gentlemen - helpful, informative, efficient!
Helen B. | Belle isle
The technician was very nice and professional. Finding the place to make these comments sucked however. The form he gave me said to click on your Orlando location and the city of Orlando is not even listed in your locations. I then tried to get a live chat going and that didn't work either, it wouldn't send.
Julie L. | Chuluota
Very quick and professional. He explained everything before he performed the work and asked me if I had anymore questions before he left.
Merrietta G. | Sanford
Elisio 1207 was very friendly and very helpful unclogged our main drain and directed us on how to stop future clogging.
Paul d. | Kissimmee
Michael s. Chastain was excellent, good technician game me all the information , that was nesesary.thank you
Ana r. | kissiimmee
Our technician was Ronnie Shifflett. From the moment he introduced himself we knew we had a very knowledgeable and personable individual. He explained everything thoroughly on all the work he was going to perform. He was very upfront and honest. Taking a situation that we were in and feeling we were treated fairly made the whole experience better. We will definitely use Rotor Rooter in the future and want to thank Ronnie once again for a job well done.
William S. | Poinciana
Was very grateful that service could be provided at 9:00pm. Claudius was professional and completed the job to my satisfaction
Christine D. | Chuluota
very good service, on time, and very knowledgeble
Jack m. | Zellwood
Serviceman was prompt, polite, and professional.
Linda K. | Winter Springs
Thoroughly enjoyed Tech No. 1447, "Noel". Was thoroughly professional and provided options that were cost savings to our situation. Highly recommended!!!
Roland H. | Saint Cloud
From courteous phone operators to expert plumbing employees, you are the TOP OF THE LINE company! I tell everyone I know about you! And I wouldn't even consider contacting anyone else with something as important as my home's plumbing/drain problems. Thank you, thank you, thank you for ALWAYS fixing everything in a timely, fastidious manner. Your company is Solid Gold!!
Lorraine M. | Longwood
Excellent service and reasonable prices for the piece of mind that your work has been done with care.
NESHEA G. | Orlando
Was contacted that technician would be a little late, which I very much appreciated and he wasn't all that late anyway. He was courteous, knowledgeable, and went beyond what was merely necessary and did what was also helpful for future. I will definitely use RotoRooter again should need arise and wouldn't hesitate to recommend them.
mary m. | Melbourne
Called for a service call at 9:00am. A technician was at my door at 11:00am and finished before noon. And this was two days before Thanksgiving!
JoAnn B. . | Winter Garden
Very professional and friendly. Will recommend!
Mike H. . | Kissimmee
technician was professional and capable. diagnosed and repaired problem without delay.
rodney b. . | windermere
I have been using Roto Rooter for 20 years and you have not disappointed me yet. On Thanksgiving eve I had a toilet backup. You were willing to come that night but, I was okay for you to come the next morning. Miguel#2558 was right ontime corrected the problem quickly and efficently. I was extremely pleased. This was not the 1st time Miguel was my technician. His service was excellent as before. Thank you for providing excellent service.
Janice B. . | Apopka
The technician did an excellent job. Im extremely satisfied. Thank you.
Carmen R. . | Sanford
Mike was the most professional service person I have ever had do a job for me. You need more like him!
Don B. . | Winter Park
Quick response to my emergency call--problem taken care of quickly and efficiently.
Elizabeth C. . | Orlando
Service Tech Vincent Rosa #2555 was extremely helpful, knowledgeable, personable and professional. I will definitely use Roto Rooter in the future.
Patricia D. . | Sanford
Amazing service and work from every tech we worked with: Donovan Dixie was so committed and we constantly communicated with phones to make sure we knew what was going on. He never quit until we found the problem. His work was followed up by Rick Hannon and Larry Palmer who worked tirelessly to get our problem solved. They never even took breaks! They were all so proud of the company and the quality of their work. I am still blown away. They also cleaned up every day as though no one was there. I will continue to us and recommend you.
Cindy W. . | Winter Park
Technician was on time, diagnosed the problem correctly, fixed it efficiently, and was friendly the whole time. Even our cat liked him!
Dennis H. . | Orlando
Service Tech was helpful and informative with the problem and knew the problem from before and got right to it. Will ask for this tech again as he was an excellent tech, and was very professional.
John W. . | Sanford
Donovan was very friendly & helpful.
Bob G. . | Orlando
Thanks to Tom, great job!
Todd S. . | Kissimmee
Vinny was very professional, friendly and knowledgeable. He did an excellent job. He explained every step in detail and provided recommendations.
Ramon M. . | Apopka
Eddy was most professional. 3rd time Ive use RR.
Barry B. . | Orlando
Service was fast professional & courteous. The service agents were very helpful in explaining possible causes & preventive care.
susan j. . | orlando
During our plumbing emergency, my dogs were going nuts. We lost a pack member unexpectedly two days earlier; Miguel was empathetic and patient with us. I sincerely appreciated his prompt & courteous service on New Years Eve! Thank you!!
Gen P. . | Edgewood
Glenn 3351 was very professional and very helpful. He was courteous and respectful. He knew exactly what the problem was and fixed it right away.
Yvonn V. . | Wintwr Park
very good services and reliabiaber thank you
juan a. . | kissimmee
Donovan Dixie is a model employee who is confidant and friendly. His professional attitude put me at ease, and he completed his mission in a timely and expert manner. He is a credit to the company and I was fortunate to have him here. I will definitely recommend Roto Rooter anyone in need of the services which your company provides. Sincerely, Joseph Piazza
Joseph P. . | Orlando
Thomas, service technician, was amazing. He exceeded my high expectations at every step in the process. He couldnt have been any better. Stellar. Hakim, on the very first inquiry call was ex exceptionally friendly. Blew me away actually. Dellisa, follow up calls was excellent and friendly as well.
Jeff N. . | Orlando
Chuck was great, he cleared the clog. Tub still drains a bit slow though, will wait and see.
Elizabeth M. . | St. Cloud
John, the service person who helped us one Saturday afternoon was friendly, efficient and prompt. He got to the root of the problem right away and solved it right away.
robert d. . | orlando
Pete was excellent! Knowledgeable and friendly.
Miss J. . | Apopka
The service was very good, I am happy with it. Yes, I would recomment to friends.
Andy N. . | Sanford
Rick ( number 2751 and Larry number 1537) went above and beyond, staying into the early morning hours to get the job done. 33 feet of sewer line some just old and not functional, digging into concrete and digging trenches, not easy work, but they come up with the most applicable and correct solution and applied it to my circumstance. One thing with RotoRooter, you do not have to guess, it is done right and done well. Confidence in my contractor is worth every penny.
Leah M. . | Orlando
The technician was very professional and explain win detail, service and charges.
Iris R. . | Kissimmee
Good service, fast and prompt. I recommend
SERGIO M. . | Orlando
Pete was our service person two times this month and so very helpful both times with answering questions and advice on future problems and very polite - along with cleaning up after the job is finished!
Noreen J. . | Orlando
Larry, technician #3359, was extremely professional, he explained everything to me and solved our problem. Excellent Service.
Sarah L. . | Kissimmee
Dewayne Owens
Manager
407-886-7311
Address
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320 S Bumby Ave, Suite 23
Orlando, FL 32803

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