Omaha, NE Rate location (134 Reviews) Call Now 402-973-3111

Roto-Rooter Omaha, NE: Customer Reviews & Testimonials

When you need experienced plumbers in Omaha, NE, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Omaha, NE

Great service, prompt, courteous and take care to make sure they clean up their work area. Very friendly technicians that take time to explain.
Kate E.
Highly recommend Roto-Rooter for water restoration. I found water in my basement on a Saturday morning and called for their help. They came immediately and ascertained the damage and remediation actions. They gave me an estimate of time it'd take, and came in under the mark. They were friendly, knowledgeable and gave me assurances that I'd be taken care of start to finish. I can enjoy the rest of my weekend knowing that my basement is drying and that the people who are taking care of it are the best in the business. I trust their work and would recommend them to anyone!
Rebecca H.
Jeff DeArment was very helpful. He protected the carpet when he brought in the machine and answered my questions well. He is skilled at his job and is the type of professional we expect from Roto-rooter. Thanks. Job well done.
Dennis R.
Jake and his team did an exceptional job. We needed to use the water restoration service. They were not only friendly and personable, but quick, efficient, and thorough. Our main sewer line backed up into our whole basement, and they helped with every detail in such a stressful situation. Will recommend to everyone!!!! Thanks so much!!
Natalie P.
Fast, friendly, and competent services 10/10 would use again.
Brian C.
We've used drain clearing services for more than 25 years in a 75-year-old home. Roto-Rooter is always professional, timely and reasonable. Omaha Roto-Rooter also is our backup plumber, and we've had great results with these services, as well.
Jeremy H.
Jeff was on time, polite and did a great job cleaning out out kitchen drain. Thanks!
Nancy M.
I was in a panic last night when I found water in the basement due to a leaking water heater. I was happy to find RotoRooter had an online service request link. I had a service time set up for this morning. They called me early and were able to arrive earlier than my scheduled time. My serviceman was efficient, clean and clearly knew what he was doing. Thank you for the great service.
Erin P.
Last Saturday we had a plumbing issue. Not knowing who to call, I went with a familiar company. Derek (4394) was the plumber that solved our plumbing problem. He was friendly, professional, extremely knowledgable and efficient. He diagnosed the problem quickly and proceeded to get to work to solve it. He was very neat, making sure to clean up after himself. He answered my many questions with clear and understandable explanations. Before he left he reviewed what had been done and why. I feel confident that my problem has been solved. Derek is an asset to the company and an excellent employee. Thank you for sending me someone who could provide such a positive experience.
Stephanie V.
Your technician Jeff was very pleasant/professional to work with. We had a complex drainage problems with our kitchen sinks that he mothotically worked through and resolved. I highly recommend Roto-Rooter for whatever plumbing problems you may have. Sincerely, Loren Timm
Loren T.
Fast response, a serviceman arrived within an hour of me contacting them to give a free estimate on the leak I had encountered. It ended up being a simple fix that only required a small part to repair. On their website you can get a coupon for $35 off any service but I didn't even have to use it because they charged me NOTHING!! I used the chance to get another estimate on installing a shower in my bathroom and the quote was reasonable enough I'll be calling them again soon to install the equipment and this time I'll get to use my $35 coupon :)
Audax N.
ROGER M. | Omaha
yes jeff came in and provide class service and got him to sing the roto-rooter song so if you are plug up call jeff at ROTO-ROOTER AND TROUBLES GO DOWN THE DRAIN thank you jeff
Chuck n. | Omaha
Work accomplished quickly with no problems.
Stephen A. | Omaha
Derrick was very professional. He did a thorough job. He was extremely pleasant. He represents the company well.
Jean S. | Omaha
Provided fast service when needed,plumber did an outstanding job is figuring out the best way to fix the problem.
Michael B. | Omaha
great service from the tech
arlene s. | Omaha
Very happy with all the crews that worked at our house. They were all very polite, caring, and hard workers. I am very impressed with rotor rooter and their work. We will always call on your crews if we ever have a problem. I have related to many people how awesome your crews are. Thank you to everyone who worked at our house.
Richard S. | Omaha
The drain cleaning service was thorough and fast. The service tech was friendly and efficient. Thanks!
Marc M. | Omaha
Excellent Service - Very Satisfied............explained what was being repaired .....I have had Phillip previously to fix things and have always been satisfied with the repairs.......
LaVon S. | Omaha
Derrik was so professional, super nice and thoroughly explained everything that needed to be done. He is definitely an asset to your organization. Thank you for the great service.
Nancy H. | Omaha
Excellent service, arrived in time specified. Very professional service and the work is guaranteed.
Diana M. | Omaha
Once again, great service, friendly technician and wonderful results. I've found my only plumbing service!
Stephanie L. | Omaha
Jeoff came and worked on the clog until he got it out. Cleaned up after his work and was very professional and efficient. Glad he came out and got it taken care of. Thanks for sending him!
Mary S. | Omaha
Very courteous and friendly. knowledgeable and clean, did not leave a mess. Checked everything from kitchen sink to sewer line. extremely satisfied.
samuel m. | Omaha
This is the second time this year I have used your company- and both times have been the best service. Honest people and services. Would only use your company. Called a couple of other companies this morning and know one even bothered to call me back. Thank you again for getting here so fast .
Carol K. | Omaha
Representative was early, polite, and completed work in timely manner.
Jane H. | Omaha
Have alway received great service.
James P. | Omaha
Your man was very good did a great job explained everything he was going to do.Very professional.
TOM S. | Omaha
Phil is an excellent technician. Knew what the problem was immediately, explained in detail, and fixed the problem without any problems. I felt very much at ease and was very greatful. Thank you Phil!!!
mary a. | Omaha
My water heater was leaking. Phil was very profession and knew exactly what he was doing and fixed it without any problems. He is an excellent technician!!!
mary a. | Omaha
Fast ,clean courteous service.
Lewis O. | Omaha
Experienced very experienced, polite and informative technicians. I was most pleased with their work and their wonderful attitudes. I give them all a 10 star rating !!!!!! Shirley Kelley
Shirley K. | Omaha
Everyone was wonderful. Quick and efficient. Water Testoratuon was incredible. Fought to make sure insurance covers the mess. Forever grateful.
Debbie M. | Omaha
Derek and his assistant did a great job. This was the second technician that was sent out as the first one did not go far enough to clear my clogged sewer and charged me anyway. I was going to just use a different plumbing company and have it opened but a call from my wife and dispatch decided to send Derek and his assistant out to rectify the situation. It seems dispatch and these road tech have very little communication as Derek knew nothing of the previous tech that could not get my clog out. I would use Derek again and he should be used as a teacher for the younger guys they have at this Roto Rooter.
Danny C. | Omaha
Rapid response. Quick assessment of blocked drain and clearing it. Removal of soaked carpet and sewage. Thorough cleaning. Excellent service.
Douglas B. | Omaha
The gentleman the came to clean my drain were polite and fun. They kept the work area protected and put everything back.
Shelley H. | Omaha
Very good service. He was very professional and performed the job well. Very satisfied
Don F. | Omaha
It took two - repairman that is, to fix the drain problem. The first gentlemen spent almost two hours working on the drain with no success. He turned it over to a second repairman and the drain was fixed in good time. Thank you both!
Sandy R. | Omaha
Arrived at prescheduled timely, completed job quickly and professionally. Thank you.
Keith S. | Omaha
The service was great! Bob was excellent and very professional, he definitely deserves a raise!
Tammy J. | Omaha
Bob did a marvelous job. Kitchen drain is unclogged. He's a very professional person.
Edwin H. | Omaha
Amazing, efficient, professional and friendly service from every person we had to deal with during an extremely stressful situation. Our team of workers were Rob, Steve, Jake and Ryan. Rob was amazingly good at his job. He explained everything to me (not an easy job) and to my husband. He worked with me and our insurance man and was very professional. We also panicked and called him late on a weekend night because our air conditioning shut off. He was nice and walked us through this problem also. Rob and Jake both went above and beyond. The others were great too!! We are still in the middle of this nightmare but I feel extremely well taken care of with the Roto Rooter team. I will highly recommend them to others!!
Margo F. | Omaha
Took care of problem, courteous and timely.
Susan M. | Omaha
Very prompt service. Very friendly technician/
James B. | Omaha
cleaned cloged kitchen drain
paul s. | Omaha
Service technician was quick and nice. Well worth the money.
Nancy B. | Omaha
Quick, friendly and helpful - great job!
Matt P. | Omaha
Penny was a GREAT help yesterday & definitely went out of here way to help us out. Please recognize her for all her help & GREAT customer service skills!! Anna was also very helpful in all she did.
Melissa H. | Omaha
Outstanding Quick efficient work. Always kept lines of communication open Friendly and courteous staff
Steve H. | Omaha
The service tech (Chris) assessed the problem and solved it immediately. He was very professional and courteous and even offered additional suggestions which were greatly appreciated. I would refer Roto-Rooter to anyone and tell them to ask for Chris :).
Evonda W. | Omaha
Derek arrived within 30 minutes of calling. He explained what he would do. He diligently worked on the clogged drain and cleared it. It was easy to make the appointment on the website. Thank you for having experienced technitions.
Mary S. | Omaha
Excellent and timely (all in one afternoon within hours of request) service on a clogged sewer pipe, including a request from the scoping personnel to the pipe cleaning personnel to come back for a second effort at more root removal.
Steve R. | Omaha
Derek D of Omaha NE did a great job. He was professional, friendly and left things tidy. Derek explained everything he was doing. He checked back in with me often. Very pleased. Thank you for making an unpleasant clogged kitchen drain quickly go away. I recommend RR and Derek. Well done.
Cindy D. | Omaha
Service was on time and Jeff was very perfessional.
Harold K. | Omaha
Roto-Rooter came quickly, emptied everything from under the sink and put it all back, fixed the clogged drain I forgot to give Jeffrey, the service person, my coupon I had gotten from the internet. When we called the same day, they were happy to credit our account with the discount. That is good service. Thank you!
Trudy D. | Omaha
Matt was amazing in his expertise and friendliness. I now have drains that work better than when I bought the house 7 years ago! Thanks for the great work Matt; should I be in need of a plumber again you can bet that I will be calling Roto Rooter! 😀😀
Stephanie L. | Omaha
The service was prompt and great. Derrick did an excellent job and Kelly came out and talked to us about restoration. I will request Derrick next time I need your service.
Jim C. | Omaha
Today, I had a competitor fail and telling me he couldn't snake the drain and I would have to cut a hole in the wall and install a clean out then he could come back and jet the line (close to $800). they left after I paid them for their time ($162.90) and called Roto Rooter for a second opinion. Derrick (#4394) did a quick estimate and said he would have no problem. Within a half hour the line was clear and he cleaned up everything, even the smudges that the other guy from the other company left behind. Derrick just gained you another customer by being great at what he does.
Jeff F. | Omaha
Your service was correctly diagnosed and properly done. It saved me time and money! Your serviceman was professional and efficient. I really appreciate that.
Mel M. | Omaha
Fast, courteous service. Nice people.
Katht C. | Omaha
Fast friendly and prompt
Terry F. | Omaha
Bob did a excellent job. Thank you for your very fast service.
Terry C. | Omaha
Appointment easy. Very personable (Elizabeth). Local dispatcher promptly contacted me and arranged a time. Technician, Danny called me when he was coming. Performed jetting and provided me some options to consider in the future. Good service experience. You all did well!!!
Jim K. | Omaha
Excellent, courteous service.
Ray B. | Omaha
Our service guy was efficient and quick and great!
Janet C. | Omaha
The service was great. They let us know they were running late and the time of arrival was still around what they proposed. Very friendly technicians. Would deffinetly recommend.
Brian P. | Omaha
The tech was very pleasant and very knowledgeable. He showed up and immediately started to diagnose the problem. He found out we would not have to get the drain snaked and took care of the clog
Jared D. | Omaha
Steve was a great help and couldn't have been a better provider
George D. | Omaha
The plumber did a good job and quickly assessed the problem - hard working guy.
Kenneth H. | Omaha
Extremely quick response time and friendly techs. Need to wait and see if the problem returns or not before I can determine the success. The issue with the bathtub should be okay. The source of the water in the basement is still unknown.
Clyde J. | Omaha
Where can I start...Derrick (4394), showed up right on time! Listened to my concerns and laid out the best plan of attack. My drain was free of it's clog in less than 30 minutes. Derrick (4394) cleaned up after himself, explained the charges ahead of time, and took my payment all in a matter of 45 minutes. I'll be recommending ROTO-ROOTER to everyone having plumbing issues. Such a relief, I'm so pleased I chose this company over any other. You have a lifetime customer now. You also can't beat the 6 month guarantee. Don't forget to print out the $40 off any service coupon, it really does make a dent in the overall bill. Great coupon for them to offer to customers! Forgot to mention: scheduling an appointment was a breeze. Did it through the online appointment tool, got a follow up call 20 minutes later, and was told when the technician would arrive. Easy as could be.
Amy L. | Omaha
Jake and his team did an exceptional job. They were not only friendly and personable, but quick, efficient, and thorough. Our main sewer line backed up into our whole basement, and they helped with every detail in such a stressful situation. Will recommend to everyone!!!! Thanks so much!!
Dawn H. | Omaha
Matt did a wonderful job. He was friendly. He got the drains working better then ever. He explained what was happening. He is a true asset to Roto-Rooter.
Patrick V. | Omaha
I am 100% satisfied. The plumber worked tirelessly to make sure that our job was done right. Both the plumber and the water restoration team are professional, efficient, and customer-oriented.
Karen R. | Omaha
The plumbers that came to my house did a wonderful. The explained everything to me so I knew and understood tge process of what was going on. If I ever need Roto-Rooter again I want the same plumbers to come out. I Highly recommend them.
Valerie N. | Omaha
Excellent service!
Jessica F. | Omaha
Danny was our technician. He was prompt, courteous, and very efficient. He explained the options to me and let me choose. I watched while he clean the drain from the house to the gutter. He cleaned up with disinfectant after he was done. He covered the ground with tarps before getting started and remove them when he was finished.
David C. | Omaha
Outstanding all-around service. Elizabeth took the call and mentioned someone was available immediately - on a Saturday - and Danny was there within the hour. Customer service oriented, curteous, professional, and fast!
Anthony J. | Omaha
Quick reply. Showed up within the hour that I called. Great Service. Thanks
Amber W. | Omaha
Bob was great! Quick service and very professional!! Thank you!
Lisa D. | Omaha
Prompt and professional.
leah k. | Omaha
Service tech very professional, got right to work. knew what he was doing. Was on time.
Tracy M. | Omaha
Scott and Matt did and excellent job explaining what was going on and what they were doing. I am completely satisfied.
richard v. | Omaha
Great job, quick fix with great advice, and friendly assistance!
Matt P. | Omaha
I have a Service One warranty on my home, but when I told them it was the main, they said it wasn't covered, but they could send a plumber for $210/first hour + $90/hour thereafter and that they would be there between 8am and 2pm (Saturday). Ridiculous... I hung up and looked on-line for another plumber and called Roto-Rooter, who had a plumber to my home in under an hour, quoted a $210/flat fee to clear the main, and a $40 online coupon discount! It was done in about an hour, the tech was awesome and explained everything. Plus, they are scheduling a camera for the main (included) to identify any potential future problems. I am scheduling to have Roto-Rooter clean my main every year for as long as I own my home, and will call them for any future plumbing issues. (I am never using Service One for plumbing service ever again, even if it is a covered expense, since I will still pay a deductible.)
Guy M. | Omaha
Company scheduled appointment quickly, reported back by email when it would be and kept us in touch of any delays. Technician (Leon#2551) came out on time, performed the job throughly, all-the-while explaining what the problem was. The estimate was given in the beginning and even though it took several hours; we were not charged more (as we may have expected). A second technician (Scott#2283) was sent to camera the pipe. He made sure to involve us in the session, showing us the finds and afterwards throughly explained what more work was needed to improved the workings. All persons we were in contact with were friendly and performed their jobs very well. We will call again if we ever have any problems. Thanks.
mary t. | Omaha
You guys did wonderful. Matt came and was very professional and very helpful. The landlord tried to blame us for the drain backing up, and he had already knew the drain backed up before we moved in. Matt told him it was not our fault that the drain was backing up. He was wonderful. Thanks again Matt. You guys all have a blessed day.
Andrea T. | Omaha
You guys did wonderful. Matt came and was very professional and very helpful. The landlord tried to blame us for the drain backing up, and he had already knew the drain backed up before we moved in. Matt told him it was not our fault that the drain was backing up. He was wonderful. Thanks again Matt. You guys all have a blessed day.
Andrea T. | Omaha
Matt Tice did a great job cleaning out our main sewer line and two internal inground drain lines. Very happy with the job and the service.
Casey I. | Omaha
Ray and Chris did a GREAT job. They kept me informed of what was happening. Thanks Gentlemen
Bryan V. | Omaha
Ray did a great job. He told me what was happening at all times. Chris came later and finished up what Ray couldn't do. Great job by both the men.
Bryan V. | Omaha
Service tech was very friendly and professional.
Dennis V. | Omaha
The work performed was professional and timely.
Craig J. | Omaha
Very friendly and helpful.
Earl T. | Omaha
Friendly and professional
John D. | Omaha
Great job. Friendly and professional
John D. | Omaha
Very pleasant service man; very quick service; cleaned up nicely
Melissa P. | Omaha
Service tech was very friendly and did a great job! I would highly recommend him.
Daryl R. | Omaha
Have had a reoccurring problem with the lines backing up in the basement and into the basement shower. We've had the same gentleman work on the problem each time. His name is Derek and he has done a fabulous job not only clearing the lines, but taking the time to discover the source of the problem. A structural design in the plumbing is causing the line to become clogged over and over. We are very thankful for his help and hard work! Thanks, again, Derek!
Sally C. | Omaha
Jeff Shewmaker
Omaha, NE

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