Olathe, KS Rate location (37 Reviews) Call Now 913-815-7361

Roto-Rooter Olathe, MO: Customer Reviews & Testimonials

When you need experienced plumbers in Olathe, MO, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Olathe, MO

After a 12.5 hour drive, I found my main house drain plugged up when I came back from vacation. After working for 5 hours that night and 1 more the next morning, I called Roto-Rooter. They were out within 5 hours, and would have been here sooner due to a traffic jam. He was polite, respected the house, and kept everything clean. Within 2 hours he snaked the drain out to the street and flushed the line twice. I'd call them again.
Michael L.
We have had flooding problems in the past in our basement when it rains. Saturday there was standing water in my laundry room where the main pipe had backed up. Ugh, and we're supposed to have 4 days of rain. We got a hold of Roto-Rooter and they were there on a Saturday glad to be of service. Larry was smiling and chatting with us the whole time he was there. Luckily it was just a clogged line. He fixed the problem in very little time. I'm glad we called Roto-Rooter. Excellent job!!
Connie H.
Called Wednesday morning, they got a guy out Wednesday afternoon. They were very easy to work with and did a great job. I would definitely use Roto-Rooter again!
Kate D.
Tony Rogers came out and was honest and quick and thorogh the entire time he was here. We had a heck of a clog in our main line and he busted thru and got it open with great determination!!!! Thank you Tony!!!!
Alexis N.
Alan (1512) did a great job taking care of our drain. He was a very pleasant young man who arrived promptly, worked quickly and neatly. He cleaned up after his work and returned everything under my sink to its former place, He told me what to avoid putting in my disposal and how to maintain a clear drain with Pipe Shield. I was very pleased and will use Roto-Rooter again when the need arises
John S.
Tony did an excellent job, explained everything and worked quickly and efficiently. Professional and clean.
Robert V.
Tom tech 760 was really informative and thorough. He shared all the options and let me decide the best way to proceed. When I had questions he answered them all fully. Thanks again!
Monica T.
Tom (TECH #760) came to our house today. We had a good experience. Tom was a very friendly and likable guy. We immediately felt comfortable around him. He also did a good job.
Annetta H.
Nick from Roto Rooter (tech # 399) did a great job on repairing our water pressure throughout our home. He was friendly and did a quick and excellent job. I recommend using them and will use them in the future.
Nick D.
We had a main sewer line backup in our 100 year old house on a Saturday night. Let's just say that we needed help right away to allow for any use of water. Called Roto-Rooter at 6:15. They had a great plumber out before 7 and the line cleared before 8. Oh, and all this while it was snowing outside. Great service and great result! Thanks guys!
John M.
Nick was quick and prompt. Thank you!!
Andrea M.
Nick was quick and prompt. Thank you!!
Andrea M.
Justin (Tech 3516) was polite and explained our needs for the job. He had to do a little extra to complete the project and did so with no problem. He explained everything and asked for my approval throughout the repair process. Thank you Rotor-Rooter for a job well done!
Jezelle H.
Although having to call a plumber is never good news, we called Roto-Rooter for a clogged drain in the basement. Someone showed up within 2 hrs, his name was Dwayne. His was polite, friendly and very knowledgeable. He also was very tidy and cleaned up after himself. I would definitely use them again!
Lisa O. | Olathe
Great service with the tech on Friday March 20 by the name of Tom. Would use again. Very prompt , skilled, and polite.
June B. | Olathe
The service tec # 447, R. Cittio, arrived within an hour of calling the company. He was courteous and friendly and took care of the problem. We recommend using this company for all your plumbing needs.
Joel S. | Olathe
My husband has been remodeling our bathroom. When he got stuck with some copper pipes, he called Roto-Rooter. We had an appt within 24 hours. Our technician was someone who had worked on our house before and he was spectacular! Rob (#3379) did a fantastic job and made sure he discussed everything he was doing. We'll be using Roto-Rooter again!
K R. | Olathe
We called Roto-Rooter Sat. 3-21-15 around 10 am regarding a clogged main sewer line. The person taking the call was courteous and sent technician #447 (R'Cittio) within an hour. The technician was also polite and friendly and fixed the problem. We appreciated the immediate response by email and by phone prior to the technician's arrival and were very pleased with his competent service.
Joel S. | Olathe
The elusive 5-star review for a plumber?? You betcha!Having an older home requires the occasional need for a plumber and Roto Rooter has become our go-to plumber for several reasons. First,... 
Ann W.
The elusive 5-star review for a plumber?? You betcha!Having an older home requires the occasional need for a plumber and Roto Rooter has become our go-to plumber for several reasons. First, while I usually like to use local businesses whenever possible, I have tried two other local plumbers in the past and both have been horrendous with awful customer service and plumbers who were unprofessional and over-priced.  My first experience with Roto Rooter was years ago, not long after I bought my house. I had a sewer main line clog and had called several plumbers, all of which quoted extremely high prices over the phone and refused to work on the weekend without charging even more. Roto Rooter sent out a plumber who was very nice, worked really hard for well over an hour to clear the main line and charged an incredibly reasonable amount. Roto Rooter doesn't charge a premium for weekend or evening work, which is great since I seem to always have urgent needs on the weekends. The Roto Rooter plumber also gave recommendations for keeping the main line clear over time. We call Roto Rooter fairly regularly now to clear the main line for preventative maintenance and have never had a problem since.Our most recent call to Roto Rooter came over the weekend. I was in the back yard power washing the deck and when my husband tried to turn the water off, it wouldn't turn off. The spigot had been difficult to turn off for quite some time, but now it just wouldn't turn off at all. We shut off the water main and called Roto Rooter. Their customer care representative who answered the phone was very kind and professional. We received a call back from the local dispatcher when it was promised and a plumber arrived within a couple of hours. Unfortunately, the water spigot on the back of our house requires crawling through the crawl space from hell to get to the pipes that feed it. The plumber did the belly crawl and went in to take a peek. Once he had fully assessed the situation, he gave us our options and allowed us to choose the best option for us. Unfortunately, the pipes under the crawl space going to the back of the house are galvanized steel which means that they're probably pretty brittle by now since the addition to our house is probably over 40 years old, so trying to unscrew the old spigot could result in a pipe break that could require a great deal of labor/cost. So we ultimately decided to have the spigot rebuilt as a short term fix and we'll probably replace the outdated pipe sometime in the future when we can plan for the expense. The Roto Rooter plumber was able to mess with the washers on the old spigot and get the water to shut off outside so that we could turn the water back on to the house and promised to return the next day to take the spigot apart to pull the parts and match them to new ones in the warehouse, which he did. Our bill was really reasonable considering the full assessment we received and the need for a couple of trips to our home. Our old spigot now works like a brand new one. We could not be more pleased with the service we received.
Ann W.
Keith Satomi did a great job. Very personable, represents your company well.
Jose A. | Olathe
The Tech was very through and efficient in solving the problem in a professional and quick manner.
Russell W. | Olathe
Easy to set appointment online. Tech took care of problem and had suggestions for other issues we may have.
Michelle T. | Olathe
Garrett Tec #0358: He was very professional, courtesy, competent, fast, reliable, friendly, and knowledgeable with the job he did. I will have him back to do more jobs. Thank You.
Russell W. | Olathe
Had a emergency with a main line. Roto- Rooter was quick to get to our home. Thankfully. The service man was wonderful. Turned a bad morning into a better day.
anastacia c. | Olathe
Chris came to relight my water heater on Christmas Eve. He inspected it and gave me all the info I need to plan for having him do install on a new one. I will feel better knowing everything will be up to date then. He was friendly and professional. I would recommend him to everyone. Thanks again!!!
Victoria J. | Olathe
JASON MEYER 0131 WAS VERY PROFESSIONAL AND DID OUR DRAIN MAINTENANCE EXCELLENT. IT PROBABLY TOOK HIM LESS THAN 1 HOUR AND HE WAS CLEANED UP AND GONE. VERY EXCELLENT JOB IN AND OUT
STEPHEN F. | Olathe
Adam was very nice, and professional. The work I requested was performed to my satisfaction. He made an effort to clean up after himself, and was very receptive to my comments, and my attempt to assist him; we'll done!
Michael S. | Lees Summit
By far the best service we have had from anyone bar none. Dave was and is the best customer service, knowledgeable, and polite rep for any company that I have witnessed in many years. I salute Roto Rooter if this is the type of individuals that represent your services. Great Experience.
Tom W. | Oak Grove
It was done in a very friendly manner
Ron R. | Kansas City
Tech was very informative and treated my problem as if it was his home. Was very focused on considering all the possible situations that could happen. I'm happy I called the company with the right experience and tools for the job. Thank you again Nick ${esc.hash}399 Invoice ${esc.hash} 506 18062812
Jesse v. | Kansas City
He was fast, friendly and efficient! We were very impressed with his work. I even mentioned how good your company was on facebook, too!
Glenn S. | Kansas City
We are very pleased with the quick service and the friendly smile of the serviceman. He was very helpful and answered all of our questions. We will definitely be calling Roto-Rooter for any future plumbing issues. Thanks!
Michael J. | Blue Springs
R Cittio (tech ${esc.hash} 447) was very prompt in arriving within 2 hours of our call. He cleared the garage floor drain in 20 minutes or so. Excellent service.
Richard K. | Liberty
Jim Young was fantastic. ${esc.hash}1458. He isentified the issues immediately and discusses the options then solved the problems. Thanks.
Gary b. | Overland park
Mark was a great guy and did an excellent job and was very efficient. He resolved my problem
Melissa D. | Shawnee
Mark, technician number 283, was knowledgable and professional, handling my problem well. The prompt addressing of my situation was very well appreciated.
Bob b. | overland park
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