Northern Virginia, VA Rate location (49 Reviews) Call Now 540-658-3054

Roto-Rooter Northern Virginia, VA: Customer Reviews & Testimonials

When you need experienced plumbers in Northern Virginia, VA, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Northern Virginia, VA

Your representative, Daniel,was polite,skillful,&neat. Thank you for your fine service.
Fred J M. | Fairfax
Technician arrived promptly, completed all work with great attention to detail. Was courteous, professional, and customer-oriented. Top-notch work and total satisfaction. Will call upon again without hesitation.
bill d. | Alexandria
Roto-Rooter technician was professional, courteous, patient, customer-oriented, and a great listener. He showed up promptly, stayed till job was complete, and gave great attention to every detail. He was a gentleman and a pleasure to work with. I will definitely call him again for service. Totally satisfied.
bill d. | Alexandria
The team that came to my home for the water damage were very professional, kind and I would recommend them highly.
Mary J. | Stafford
The plumber sent to service our house this morning (16 June 2015) was very courteous and professional. He provided an exemplary service.
Alejandro S. | Spotsylvania
Ernesto did a great job. He was patient and helpful. Will definitely have him back.
Ken J. | Great Falls
The two men provided excellent service and cleaned up very well afterwards. The charge was higher than the plumber we usually call, but I think they did a better job.
David D. | Vienna
I made an emergency call for water collecting in my walk up stairwell. Roto Rooter was the only company that could come out after hours! The technician was at my house quickly and worked hard to fix my issue. I am greatful to you all for helping me, before my basement flooded. Thank you.
D E. | Great Falls
your operators were very friendly and helpful and were able to get someone out to my apartment on the same day. The plumber was professional and informative and was able to get the job done within 1 hour. Thank you so much for your efficient and competent work.
Nikova B. | Vienna
Naum was prompt, friendly and most of all knowledgeable. He quickly identified the problem and restored our water flow to a high level again. The price was reasonable, especially for the last minute call on a Saturday afternoon. Definitely will recommend for any plumbing needs.
Pat A. | Fredericksburg
There is absolutely no nutritional benefit to eating white rice I tell you this unequivocally based on hard scientific evidence: 1. We had a meal last nite with a box of Goya's Spanish Rice & Beans 2. The waste line under the house got plugged up beforehand I wuz to find out. 3. I found turds and rice backed up in the 4x4ft pit area's floor drain leading into the basement from outside this morning. At first I thought some kind of wild animal relieved himself there and what the other stuff were wuz maggots. Then it dawned on me that it was human (a few wads of toilet paper I guess tipped me off). The maggots or rather rice were fully intact proving that the human digestive system extracts NOT A DAMN THING from it! I rest my case. /s/ I Know Jack Sh_t (Seriously) Furthermore let me tell you that the $500 I spent letting Roto-Rooter of Manassas, VA, fix the problem was the BEST $500 I ever spent!!! And finally James Slowikowski, your Serviceman, provided "Most Excellent!" service. His work is meticulous and he walked me thru the entire process as it was taking place. Now I fully understand the risks associated with my 50+ year old sewer drainage lines and can make better informed decisions and take preventive measures to help avoid future problems. I cannot tell you how happy I am with your company. And I won't even mention ever eating rice anymore... : ) Thanks again, jack Metzler
Jack M. | Springfield
Aldo Perez was courteous and very informative -- did an excellent job!
Helena H. | Vienna
We were very impressed by the professionalism of your technician.
John R. . | Annandale
The serviceman, Keith Winslow, was prompt, courteous, and personable. He was concerned about not making a mess in the kitchen. He was clear about the estimates to repair the problem. Good job, well done!!!
Phyllis I. . | Woodbridge
The tech was excellent. He knew exactly what to do and was very neat and respectful.
Steve S. . | Vienna
Very quick to respond. Thanks for the great service.
Dwight D. . | Fairfax Station
It was wonderful that the problem was taken care of within a few hours of my initial phone call. Thank you.
Barbie H. . | Alexandria
Mukhtar Khan, the service technician, was expeditious and professional, and provided overall outstanding service!
Tom J. . | Reston
Yovan (#0039) provided excellent service when my water line needed to be replaced. He arrived at the time the dispatcher indicated, and worked diligently and thoroughly to get the job done. He took the time to explain the steps required and taken in order to fix the problem. He was very professional, courteous, and worked in a safe and efficient manner. He even took the time to explain what “not to do� when I told him about my next “DIY Project�. I definitely would recommend Roto Rooter. My only complaint/concern is that RotoRooter says that they provided 24/7 service. When my water line broke at 11:45 PM, the dispatcher said that the earliest that they could have someone out to my house was 8am the next day.
Casey F. . | Fairfax
Very personable employee who diagnosed the problem and thoroughly took care of it.
William H. . | Fairfax
Technician was very courteous and kept my house clean at all times even though weather was horrible. He was very knowledgeable. I would definitely recommend you guys. Thank you
rocio D. . | Manassas
The service tech, Michael was excellent. We have had a minor drainage problem which I thought there was no solution for. We have had this drain cleaned before. While the tech was working we had a breakthrough and the water went down in the clogged sink. I thought all was fixed. Still slow but back the way it used to be. But Michael felt something was still wrong and kept working at it and it finally opened all the way. This drain was in line with the kitchen, laundry and a downstairs bathroom tub. All were very slow before. Its never been this good so yes I am extremely happy.
John F. . | Vienna
Survey is a little clunky. You already have my address, etc., why should I have to enter it? Service was very good and, very important, timely.
Jim M. . | Alexandria
The best service compared to others!
Thanh N. . | Thorndyke Court
The service man was very friendly. Knew what he was doing and gave us some outstanding advice to avoid future issue
Sherman M. . | Dale City
Service tech was polite and kept us informed about what he was doing. It took extra effort on his part but he was able to resolve our plumbing issue and left our home clean and functioning
Mark R. . | Springfield
The service man was very helpful and professional!!
Julie M. . | Herndon
Michael Suero came and was really helpful. Unfortunately, he found that our sewer line was falling apart and there is more work. He followed up with us as promised and now our work is scheduled for tomorrow.
Rolando A. . | McLean
The technician was excellent. He explained everything throughout the process, did not push extras, and did a great job.
Daniel R. . | Ashburn
Williams was very courteous and knew what he was doing. I was very pleased.
Bertha D. . | Dumfries
Jamel R (7450) was very knowledgeable and quickly identified the problem. He corrected the problem in a timely manner and would recommend/request him again!
Paul G. . | Fairfax
Khan is a very good service person,
Peter T. . | Leesburg
Very professional and fast service. I only wish we would have called sooner. Thank you.
Naquanda M. . | Stafford
The service technician was extremely professional and repaired my Water pipe burst. Rotor rooter came out immediately and repaired it same day as emergency. I thank Roto Rooter for being prompt and solving the problem.
Lawrence W. . | Herndon
Thank you for coming so fast when I had an emergency! I will use your services again without hesitation!
Janet H. . | Ashburn
Very fast and curtious service. Young Kim was excellent. He explained everything he was about to do any why it was necessary.
James M. . | Ashburn
Excellent service and excellent technician. He immediately diagnosed the problem, went to work and was finished within hours time. Would highly recommend your company and the gentleman to all my friends.
Rocky G. . | Alexandria
Timely and professional service. Highly recommended and will use again in the future.
Tom S. . | Sterling
I normally would have called a smaller plumbing company, but I had 2 jobs, one a clogged drain outside. I was really happy with how professional and helpful the technician was and surprised that the cost was reasonable.
Virginia W. . | Arlington
Densely was courteous and prompt and I cant thank him enough. I will definitely use to to rooter again for my plumbing emergencies.
Roanna W. . | Centreville
Densely was courteous and prompt and I cant thank him enough. I will definitely use to to rooter again for my plumbing emergencies.
Roanna W. . | Centreville
Our technician Mr. Young Kim was polite and helpful. He came out during the snowstorm, and had to park down the street from our house as the road was not plowed and very slippery. He walked the rest of the way. He checked out the problem, gave us the estimate and we approved and he started the work.. He was efficient, quick, and very personable. We made sure all clean up was done before leaving. I was very impressed. I will continue to use Roto-Rooter based on his service. You are very fortunate to have such a wonderful representative for your company. Sincerely, Diane Monahan
Diane M. . | Fredericksburg
Denzel was a pro - he came out quickly on off-hours and was finished just as quickly. I will definitely use you all again!
Jennifer M. . | Vienna
Service technician showed up in a snow storm, very appreciative.
Doug M. . | Fairfax Station
James was very knowledgeable and made sure that the job was completed satisfactorily.
Jim S. . | ////////fredericksburg
Dave was an excellent technician and clearly stated what the problem was and how to fix it. He made sure everything was working and clean before he left. Very impressed with the quick service!
Jill F. . | Oakton
Technician was fast, knowledgeable and very courtious. Problem fixed and information given to keep problem from happening in the future. Great service.
Rebekkkah B. . | Woodbridge
Ernesto was very professional and explained what needed to be done and showed me the steps to complete it.
rick p. . | haymarket
Devon Houston was our technician today and he was extremely courteous and he and Arturo solved our problem and we do not need an excavation. I will definitely use Roto Rooter again and I am extremely glad I used them for this plumbing issue.
Susan L. . | Fairfax
Calvin Williams

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