Niagara Falls, NY Rate location (36 Reviews) Call Now 716-282-3790

Roto-Rooter Niagara Falls, NY: Customer Reviews & Testimonials

When you need experienced plumbers in Niagara Falls, NY, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Niagara Falls, NY

Very professional and knowledgeable. Went above and beyond to help us out.
Heather B. | Niagara Falls
Technician was prompt and courteous. He explained what the problem was and recommended a remedy.
Beverly S. | Niagara Falls
First floor bathroom sink wouldn't drain. Service was completed by Bob W. He was very helpful and professional while explaining the task and executing it in a timely fashion. Solely based on Bob, Ibwould recommend this company to anyone in need. Thank you
Kyle S. | Niagara Falls
He was very polite and help me lot
Brenda M. | Niagara Falls
The,technician was very kind and courteous. He also was very helpful in explaining what he needed to do, and he was very knowledgable in his job. He did a great job!! He, was a life saver. Did his job in a timely Manner. Be blessed . I was. 🙏🏼❤️
Connie M. | Niagara Falls
Great, professional service. Very friendly and did a great job. Deserves a promotion ! 😜
Jeffery H. | Niagara Falls
Professional service completed. Quick arrival of service person.
THOMAS W. | Niagara Falls
Jim M #3250 was the guy who came to our house. Great guy, polite, helpful, and knowledgeable. Really appreciated the time he took to snake the drain and explain what he was doing. Thanks
Jim B. | Niagara Falls
Our service technician Matt (371) was very informative and very pleasant to talk to. We will refer him, as well as Roto-Rooter to all our friends and family!
Keith B. | Niagara Falls
Prompt and reliable service with a smile.
Judith M. | Lewiston
prompt very courteous . knowledgeable
george c. | Lewiston
Max Denisco was very friendly and explained everything to us. He was on time on 11/28 and cleaned up after himself-thank you!. Frank came back on Monday 12/1 and went the extra step finding out another issue with our clog-thank you both Max and Frank.
Beatrice H. | Niagara Falls
We have a family of six including our 4 teenager children. So, we have a very busy household. Our kids are constantly fighting over the bathroom! When our shower started to backup and the toilet wasn't was very disruptive to our busy schedules. I had to take the kids to my mothers so we could shower and was not able to do laundry or dishes for the day. After my husband did everything he knew how to snake out the did not work. So, we called Roto-Rooter at 1:00 am. They were very polite on the phone and more than accomidating with an appointment for that morning. They showed up at 8:00am SHARP! Bob & Mike were very professional,polite and most importantly they knew what to do to fix the problem. They even gave my husband a list of parts he needed to complete the job so this would not happen again. Thank you Bob & Mike for your EXCEPTIONAL service. I would highly recommend Roto-Rooter! Thank you :)
Julie B. | Lockport
My technician did a great job worked really hard to fix our problem.
Debra W. | Hamburg
I called at 8:45 am and was told someone would be there between 9:30 and 1:00 They called back at 9:10 to say they were on their way. Arrived at 9:30, problem solved by noon. Perfect!!
Frederick T. | Niagara Falls
Very knowledgeable gentleman would refer to anyone and everyone
Maurice G. | Cheektowaga
Friendly, professional, and answered our questions
Elaine Z. | Buffalo
The crew that did our job yesterday (new sewer lines, etc) were great. Timely, courteous, made excellent effort to save our plants, dug them out and put aside, professional. Thanks!
Julie p. | amherst
very helpful, friendly and thorough
Beth n. | Hamburg
They arrived on Sunday morning within the time frame we scheduled and completed the job quickly.
Carol S. | Orchard Park
The service techs were very professional and clean. The head tech was patient and explained all the process to me. He suggested other services that can help me in the future to make easier maintenance. I am very pleased with the tech that came to the house and would hope to get him if I ever have any other problems. Thank you.
Robert J. | Depew
Arrived ahead of time and clearly explained all that would be done.
Mike H. | East Aurora
Your service man way TOPS! He kept me advised of everything he was doing. It seems like I need to call ROTO ROOTER at lease every two years to keep everything running OK. THANK YOU for the fast and GREAT service. SFC LAWRENCE HELD USA Retired PS: See you in about 3/4 months for a new hot water tank.
Chad was professional and great to work with! Thank you for being so accommodating to my hectic schedule!!
Kathleen K. | Cheektowaga
Definitely a "Rotor-Rooter" rooter! Sunday morning, Labor Day weekend, and my 91 year old mom has a horrible plumbing problem! We had no idea who to call, and remembered I just got a flyer from Rotor-Rooter! Scott came and was absolutely wonderful- professional, knowledgeable, considerate, thorough, and friendly to boot! What started out to be a horrible holiday weekend was quickly put on the right track by Scott. Thank You!
Meg W. | Tonawanda
Ray was an excellent technician. Very informative, friendly, and polite.
Nadine S. | Buffalo
The service technician Scott was great and new his Job . He can come back any time.
Robert S. | Buffalo
Gary ${esc.hash}3317 was very personable, courteous, knowledgeable and explained things in a manner in which I could understand. I will use Roto-Rooter services should I need them again.
Alan Y. | Niagara Falls
I will use Roto-Rooter in the future when needed. Great customer service!
Jeffrey E. | Tonawanda
thanks to Nick and Ray
Stephanie c. | Buffalo
Mike Marks was our service person who did an incredible job! He was extremely polite and professional. I couldn't ask for better service! Will definitely use your service again! Great job!!
Patrick T. | Cheektowaga
Frank Casper our servoce tech was excellant. From the time he greeted me at he door until he said good bye. His workmanship was top shelf and his knowledge was amazing. If I ever need your service again it's FRANK CASPER for me and my wife. The blockage was resolved extremely fast especially with the basement filling with water. Thanks again Rotor Rooter !!!!!
Mark K. | Niagara Falls
Prompt service and very quick job.
Bob V. | Buffalo
I was very pleased with the expertise that the technician provided by immediately pinpointing the problem with my bumbling explanation of the problem. He then explained, as though he was drawing me a map of the water drainage system, the reason it was not draining. This was extremely comforting. I am glad I called Roto-Rooter.
Jane b. | Niagara Falls
Service was excellent
Tom R. | Williamsville
great service...very personable.
Roger r. | blasdell
Duane Stehlar

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