New Rochelle, NY Rate location (15 Reviews) Call Now 212-722-4081

Roto-Rooter New Rochelle, NY: Customer Reviews & Testimonials

When you need experienced plumbers in New Rochelle, NY, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter New Rochelle, NY

OK, the plumber was over half an hour late, but he checked the drain-pipe from in front of the garage, and checked the sump pump. The drain pipe was clear, and the sum pump's ball valve was stuck, only kneaded, a minor giggle, to get it to move. What a MAJOR relief. W.
Ward H. | New Rochelle
The evening before Thanksgiving with 47 guest expected at 1 pm I ran the dishwasher one more time. A flood appeared in the basement. I did not know who else to call or who could come on Thanksgiving. I called Roto-Rooter remembering commercials of 24 hr on call. You offered to come that night, I opted for as close to 8 am in the morning. By 8:15am I received a call you were on the way. Your service man identified the problem right away, went to work and in 1 hr we had freely flowing drains. Your service man was knowledgeable, kind, courteous and efficient. I will always call you in the future.
Nancy K. | New Rochelle
We have used the Roto-Rooter service several times, due to an anomaly in our house plumbing. Each time they have been prompt, professional and helpful in explaining and remediating the problem. I have decided to schedule their service yearly to avoid unpleasant surprises in the future, but should we have one I would not hesitate to call them earlier.
Ellen D. | New Rochelle
It sounds good and both of them did a great job last Thurs and today
Max F. | New Rochelle
Newton Pena was personable, efficient and very pleasant. He explained exactly what he doing and did it quickly.
Noreen O. | New Rochelle
I had a wonderful experience with Roto-Rooter. My basement washing machine wasn't draining. I had spent several hours troubleshooting and narrowed it down to a clog near the waste line in the ceiling. I spoke with Lilian, who was extremely pleasant and scheduled service right away. Richie arrived in around an hour and was friendly and professional. After describing the troubleshooting I had done so far, he was able to confirm that the next steps I had planned were correct and suggested that since I was so close to having the issue resolved that I should give it a shot and save the hourly rate he would have to charge. Following his advice, I opened the ceiling, was able to clear the clog and the washing machine is now draining properly! Most plumbers would have ripped me off and made a big deal out of what was ultimately a simple fix. Richie was honest and straightforward. If I ever need service in the future that I'm unable to do myself, I will definitely use Roto-Rooter! I highly recommend Roto-Rooter for any plumbing issues you might have.
Tim O. | New Rochelle
JOB DESCRIPTION: ROUTINE MAINLINE SERVICE The technicians were friendly, skilled, thorough, and informative. They took care not to damage my residence with their equipment going down or up the stairs, and they were careful not to soil the basement carpet with debris from the procedure. I was completely satisfied with the job performed.
William B. | New Rochelle
The technicians, men, were prompt, efficient, polite, courteous, excellent, also very informative.
Ward H. | New Rochelle
Excellent service was provided - prompt, efficient, courteous, effective and cleaned up afterwards. Thanks you.
Anne A. M. | New Rochelle
very pleased with your service
Saida p. | bronx
I really am in aww. of this whole experience. I must say I've not had this nice of experience with any service I've used in along time! I called you sent someone within the hour. He was polite,helpful and did the job. Educated me on what the problem was and how to avoid problems in the future. Can't say enough. So pleased. Expensive but worth it!!Your commercials are true..
Monica c. | brewster
The tech was Gavin very delightful man who Is very knowledgeable in his trade, he went far above my expectations in trouble shooting and was very helpful and takes pride in making sure the customer is satisfied
Brian Z. | Hartsdale
The service was great. We were preparing for the agent and buyers to do the walk through before the closing, when we discover a leak in the basement. I was very pleased with the tech, Elvis, who came and the promptness of the call.
Mary G. | Pelham Manor
The night before Thanksgiving, I realized that the kitchen sink was not draining. I poured half a bottle of Drano down the drain expecting the blockage to be gone by the next morning. Well, it wasn't and I was expecting 13 guests for dinner that afternoon. My immediate reaction at 7:30 AM was to go on line and use Angie's List (of which I am a member). However, I called several numbers and all I got were answering machines. In the Yellow Pages, I got the only company that advertised "emergency service", that was RotoRooter. Your technician, Al, showed up on time and solved the problem which was not easy due to the age of the pipes. He also fixed a problem in the bathroom sink. He was very professional, diligent, and he explained to me what he was doing and why and what the cost would be before commencing any work. Overall, I was extremely pleased and very relieved.
Claire H. | White Plains
The Plumber did the work requested efficiently. He was polite and professional. The work and charges were explained. I would hire Roto- Rooter again.
Myrtle s. | Bronx
Craig Schwinghammer

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