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Need a Plumber in New Haven: Call Roto-Rooter Today for a Plumber in New Haven

Roto-Rooter plumbers in New Haven provide full service plumbing maintenance and repairs and clogged drain cleaning, 24 hours a day, including toilet repairs. Roto-Rooters New Haven plumbers offer residential and commercial plumbing services that customers depend on for all of their local plumbing needs.

Trusted and recommended since 1935, Roto-Rooter is the premier provider of plumbing and drain cleaning services in New Haven, CT. Homeowners and businesses depend on Roto-Rooter 24 hours a day, 7 days a week. Our specialty is emergency services. We stand by our estimates and guarantee our work. Your call will be answered by a trained customer service representative who will handle your request quickly and schedule service at your convenience.

Roto-Rooter Plumbing & Drain Services
Manager:

Phone:
203-679-0880
Address:
1221 Chapel Street
New Haven, CT 06511

New Haven Plumbing & Drain Solutions

  • No Extra Charge - Nights, Holidays & Weekends
  • Emergency Service
  • Available 24/7
  • Trusted & Recommended Since 1935
  • Licensed & Insured
  • Full Service Plumbing & Drain Cleaning
  • FREE Estimate
  • No Hassle Guarantees
Roto-Rooter Plumbing & Drain Services
Manager:

Phone:
203-679-0880
Address:
1221 Chapel Street
New Haven, CT 06511

Customer Reviews

Roto-Rooter 4.9 out of 5 based on 133 ratings. 133 user reviews.
Roto-Rooter
  5 by Bruce B.
Lou Cardoso, the technician did an excellent job and was very professional. We were very pleased with all that he did. We would recommend him again to anyone. Thank you very much. Bruce and Janet Brown
Roto-Rooter
  5 by Len O.
great
Roto-Rooter
  5 by Kathleen J.
Mike was excellent!!
Roto-Rooter
  5 by James L.
x
Roto-Rooter
  5 by Ryan O.
Your service technician Dan was extremely competent, but more importantly, was willing to teach me about the plumbing layout of my house (first time home-owner) as well as why these issues occur. I'd 100% recommend RotoRooter, especially since the first plumbers I called, PLC Plumbing of Trumbull, failed to clear the clog. I would 110% recommend Dan.
Roto-Rooter
  5 by John D.
I AM 72 YRS. YOUNG AND HAVE ALWAYS HEARD ABOUT ROTO-ROOTER SERVICE AND HONESTY TO EVERYONE.I HAD ALL THE CONFIDENCE IN THE WORLD THE JOB WOULD BE DONE CORRECTLY AND QUICKLY AS POSSIBLE TO MY SATISFACTION.
Roto-Rooter
  5 by Joseph A.
Very quick great service thanks
Roto-Rooter
  5 by Monica N.
Very pleased with everyone involved - from Patty the dispatcher to Louis the plumbing technician. Exceeded my expectations with the explanation of the problem; the work done; and the attention to detail with the work followup and total clean-up.
Roto-Rooter
  5 by Vincent M.
David [technician 6479] analyzed the situation clearly, gave realistic options and completed the work efficiently. He is to be highly commended.
Roto-Rooter
  5 by Lori G.
The tech was very polite, and explained what the problem was, the service was exceptional!
Roto-Rooter
  5 by Raymond M.
Friendly phone worker. Arrived on time, explained problem and resolved quickly.
Roto-Rooter
  5 by Anthony A.
Your tech. Franklin Trujillo was very helpful in correcting and completing the job he came out to do at my house. He was extremely courteous and professional in the way he did his job. You should be very proud in having an employee such as he.
Roto-Rooter
  5 by Steven B.
Franklin Trujillo was very helpful and got our problem with our drain fixed very quickly. He was very friendly and courteous.
Roto-Rooter
  5 by George M.
Orlando technician #589 from the Stamford, CT RotoRooter was wonderful. Quick, efficient, clean, the job was done in about an hour and a half. Excellent and I would recommend Orlando (#589).
Roto-Rooter
  5 by Virginia B.
the tech was so freindly and well mannered . Was a pleasure to have such a good person to deal with. I would recomend roto-rutor again. thank you
Roto-Rooter
  5 by Connie N.
Franklin Trujillo was very helpful and explained everything as he was doing it in order to fix our problem he was very knowledgable and we really appreciated his service
Roto-Rooter
  5 by John S.
Tech was great solved the problem and was very professional.
Roto-Rooter
  5 by Nancy S.
Penney was a pleasure to work with and I really appreciate her assistance.
Roto-Rooter
  5 by Patricia K.
Carl was super professional. He was able to unclog and fix a VERY messy and disgusting toilet. I was so embarrassed!!! Carl was great!
Roto-Rooter
  5 by Deborah T.
Roto-Rooter was able to come to my home in East Haven, CT within a couple of hours from when I called. I am very happy with their service. Would like to mention that Franklin Trujillo is very professional and helpful. He made sure I understood what he did and fixed both the clogged pipes and my faucet stopper.
Roto-Rooter
  5 by Deborah T.
I was very happy with the service I received from Roto-Rooter today. I was told that someone would be able to fix my bathroom sink within a couple of hours. Franklin Trujillo, my serviceman, is very professional, friendly, and knowledgeable. He both showed me what caused the clogging in the pipes and fixed the stopper on my faucet. Franklin also showed me how to prevent this from happening in the future by using a Roto-Rooter pipe shield product once a month. He took the time to show me how to use the product.
Roto-Rooter
  5 by Maria N.
El señor franklyn Trujillo ES exelente ser humano bien profecional en su Trabajo SE expresa claramente con el cliente y busca la mejor solucion para el cliente quede satisfecho de mi parte LE Digo a la compania roto-rooter QUE tienen un empleado extraordinario y si tengo algun dia otra emergencia pediria al señor trujillo QUE me aga el Trabajo y lo recomiendo con Los ojos cerrados el señor trujillo vale millions
Roto-Rooter
  5 by Catherine B.
Orlando was great!
Roto-Rooter
  5 by Christina W.
Your guy Orlando was really excellent. He fixed the problem in about 20 minutes but his explanation of the problem helped us understand how to treat the system in the future so we can avoid similar problems. He explained to us exactly how the entire drainage system works in the house. This is really helpful...Thanks Orlando!
Roto-Rooter
  5 by Bob H.
As always this company has went above the expectations of what we expected of them, great service, polite and understanding techs, and he left everything clean and in order. Now my bathroom sink runs like new, in the past they did a great job, thats one of the reasons we called them back. I highly recommend them to everyone. If you want it done right the first time, call them. There amazing..
Roto-Rooter
  5 by James M.
Work was done professionally and area cleaned up. Though the price was a little high the value of the service was well worth it. Jim
Roto-Rooter
  5 by Lenny Diane C.
We are very pleased with our service..We had Penny first and she was knowlegdeable of job. She worked fast and very cleanly. We need additional work and Anthony was called. He to worked fast, neatly and very pleasant and actually solved the problem. Tehn Ray came to hook up toilet he too did great job. Over all we are pleased with all the techinicans sent they were all very professuional..
Roto-Rooter
  5 by Barbara P.
I was hesitant to call Roto-Rooter but soon after meeting Penney I knew I made the right call. She went right to work explaining what she was doing and making sure I understood and was comfortable with the price and what she was going to do. Totally professional but very friendly and she also seems to love her job! Thank you Roto-Rooter
Roto-Rooter
  5 by Linda P.
The service person did an excellant job installing the new gas water heater today. He went above and beyond to be sure it was all done correctly, especially since it is a gas water heater. I'm very happy with his work and professionalism. Excellant work!
Roto-Rooter
  5 by Peter S.
Carl, our technician was simply great!
Roto-Rooter
  5 by Arline S.
David has been the most knowledgeable person in his profession that I have met in my 60 years of homeownership. His mannerisism is most charming. He not only answered our questions, he explained them explicity compairing the plumbing parts with our body parts. He deserves more than a "5*" rating. It's "David" with Rotor Rooter for me!
Roto-Rooter
  5 by Rob P.
just wanted to say the 2 guys that came out were awesome. They were very educated in there job. Also extremely clean when they worked a very dirty job
Roto-Rooter
  5 by Rebeca M.
They did a great job!
Roto-Rooter
  5 by Carole P.
Excellent service, friendly people! My experiences with Dave and Roto-Rooter will keep me a life time customer!
Roto-Rooter
  5 by Carole P.
Excellent service! Dave was very friendly and helpful. I wouldn't hesitate to use Roto Rooter again or to refer others as I was refered to them by my sister who also had an excellent experience with them.
Roto-Rooter
  5 by Carole P.
Extremely pleased with my first time experience with Roto-Rooter! Will definitely use them again as well as recommend them to others.
Roto-Rooter
  5 by Donna P.
Thank you for your fast and courteous service!
Roto-Rooter
  5 by Lisa G.
Efficently & quickly the job was done.
Roto-Rooter
  5 by Ronald P.
?
Roto-Rooter
  5 by Michelle K.
Excellent service!
Roto-Rooter
  5 by Debby K.
Cam over quickly on Thanksgiving morning to repair a leaking pipe. Definitely saved my day!
Roto-Rooter
  5 by Paul M.
Carl was very nice, respecful and knowledgeable all we needed at a moment like this (clogged kitchen sink)
Roto-Rooter
  5 by Diane M.
Dave was terrific... Great Job!
Roto-Rooter
  5 by Ivan N.
Pricey
Roto-Rooter
  5 by Theresa R.
This is the second time Roto -Rooter has been to our home for a different problem... We called and requested Penney Goins to do the work!!!! We think she's wonderful! She explained everything and she is very down to earth. Thank you Penney keep up the excellent work! Your lucky to have her on your team..
Roto-Rooter
  5 by Theresa R.
This is the second time Roto -Rooter has been to our home for a different problem... We called and requested Penney Goins to do the work!!!! We think she's wonderful! She explained everything and she is very down to earth. Thank you Penney keep up the excellent work! Your lucky to have her on your team..
Roto-Rooter
  5 by Theresa R.
This is the second time Roto -Rooter has been to our home for a different problem... We called and requested Penney Goins to do the work!!!! We think she's wonderful! She explained everything and she is very down to earth. Thank you Penney keep up the excellent work! Your lucky to have her on your team..
Roto-Rooter
  5 by Theresa R.
This is the second time Roto -Rooter has been to our home for a different problem... We called and requested Penney Goins to do the work!!!! We think she's wonderful! She explained everything and she is very down to earth. Thank you Penney keep up the excellent work! Your lucky to have her on your team..
Roto-Rooter
  5 by Theresa R.
This is the second time Roto -Rooter has been to our home for a different problem... We called and requested Penney Goins to do the work!!!! We think she's wonderful! She explained everything and she is very down to earth. Thank you Penney keep up the excellent work! Your lucky to have her on your team..
Roto-Rooter
  5 by Theresa R.
This is the second time Roto -Rooter has been to our home for a different problem... We called and requested Penney Goins to do the work!!!! We think she's wonderful! She explained everything and she is very down to earth. Thank you Penney keep up the excellent work! Your lucky to have her on your team..
Roto-Rooter
  5 by Dominic J.
Roger is very professional and knows his stuff !! You can tell he had tons of experience and was also very punctual and polite !!!
Roto-Rooter
  5 by Shirley V.
Our service technician was Orlando. He was polite, respectful and knowledgeable! He fixed our problem within an hour or so and could not have been nicer! I wouldn't hesitate to call on you for future service issues!
Roto-Rooter
  5 by Robin T.
I found your service person (Dan) to be friendly, knowledgeable. He went about his job with a purpose and was willing to explain the operation to me as he went along. He made the situation a fairly enjoyable and interesting experience.
Roto-Rooter
  5 by Karen V.
Amazing tech. Super nice answered all questions and then some.
Roto-Rooter
  5 by Jason K.
Price seemed a little high but overall a good service.
Roto-Rooter
  5 by Sharon B.
Roto-Rooter was wonderful when we needed our hot water heater replaced last year so they were the first ones I thought of when we had a problem with our faucet. They came through both times for us and we really appreciate the fast service - thank you!
Roto-Rooter
  5 by Angel V.
Ms. Penney Goins #8765 was courteous, knowledgeable and thorough doing her job.
Roto-Rooter
  4 by Marta B.
very professional staff
Roto-Rooter
  5 by Robert A.
Professional
Roto-Rooter
  5 by Daniel D.
Quick and efficient! Gave us practical, helpful insight and advice about our plumbing and how we need to take care of it!
Roto-Rooter
  5 by Susan O.
Darley castano the service technician who came to service our drain was very professional and worked extremely hard to fix our drain problems. I will definitely call Roto rooter for future drain issues.
Roto-Rooter
  5 by Betty H.
David and his helper were extremely skilled and diagnosed the problem quickly. We hired a plumber in the past and the problem remained. David and helper explained the issue and schedule a plumber to make permanent corrects to the drain. I would use Roto-Rooter again and I will recommend the friends having similar issues.
Roto-Rooter
  5 by Dawn S.
No additional comments
Roto-Rooter
  5 by Nicholas C.
We called Roto Router for my mom's home when there was a sewage back-up in her basement. The staff came immediately and were very respectful, courteous and friendly. After their analysis, they discovered a pipe that was broken at several spots. They gave us all scenerios so that we could be prepared. This crew was amazing. They were very understanding as to the amount that we would be charged and how difficult the situation could be. They were clean, quick and when all was said and done, they did such an amazing clean-up, we never knew they were there. I would like to thank Supervisor Mike, and crew members Sal, Dave and Mike B., who was first on the call. They made a very difficult situation seem easier. Great group of guys and we will be forever greatful for their work
Roto-Rooter
  5 by John G.
The servicemen was excellent he explained his every move, and told me the cost and fix the problem. He also cleaned up when he finished. He even covered my washing machine which was right under his work area.
Roto-Rooter
  4 by Ken I.
we needed a pipe replaced, the technician was efficient and cleaned up
Roto-Rooter
  5 by Rachel G.
excellent service
Roto-Rooter
  5 by Valerie G.
great experience, the technician was pleasant, knowledgeable, and efficient.
Roto-Rooter
  5 by Valerie G.
great experience, the technician was pleasant, knowledgeable, and efficient.
Roto-Rooter
  5 by Arnold G.
jon was very good, when he left everything was clean neat and above all functioning perfectly.
Roto-Rooter
  5 by Bree S.
Being seven months pregnant with a two year old and in a new house I was dreading this process. The servicemen who came were extremely helpful and friendly. I will def be calling rotorooter again!
Roto-Rooter
  5 by Margaret O.
Franklin was helpful, personable and a hard worker. It was not an easy call, and he did not give up until the problem was found and fixed. He is a valuable employee.
Roto-Rooter
  5 by Marina C.
The team of two worked diligently and with patience to work out the solution required. I was impressed! They were alos friendly and helpful in explaining what they were doing.
Roto-Rooter
  5 by Vanessa V.
Great and prompt service. The lady on the phone and the service tech that came to my home were very courteous and professional. The tech had all the parts on hand and the work was performed without delay and it looks great.
Roto-Rooter
  5 by Robert I.
Excellent job of identifying the problem which will require emptying the septic tank ASAP.
Roto-Rooter
  5 by Lisa L.
The plumber was courteous, knowledgeable and very nice. He explained everything to me and got the job done right away. Other local plumbers could only come out 4 or 5 days later and Roto-Rooter came out within 4 hours!
Roto-Rooter
  5 by Salim B.
Most professional service provider I've ever dealt with! From the initial call, all the way through to paying the bill. The technician was professional and pleasant. He was extremely knowledgeable and took time to fully explain whenever I asked a question. He worked hard and didn't complain at all when his initial efforts to unclog my drain failed. I was happy to lend him a hand if needed. This was my first time calling roto rooter and based on my experience I will certainly call again, and even refer others whenever possible. Great job!!
Roto-Rooter
  5 by Jim J.
Lou came to the house this afternoon and did a great job repairing the ejector pump. He was professional and courteous. Dispatchers also seemed genuinely to care. Rick Arquilla would be proud! Thanks so much!! Jim
Roto-Rooter
  5 by Ralph N.
John
Roto-Rooter
  5 by Joseph D.
Carl was both professional and personable.
Roto-Rooter
  5 by Michelle L.
Brydell was FANTASTIC! Professional, quick, thorough and knowledgable, I could not be happier!
Roto-Rooter
  4 by David G.
Excellent response time . Great service guy . Satisfied first time customer.
Roto-Rooter
  5 by Bonnie M.
Matt was very informative, prompt and efficient. personable too. Many thanks. B
Roto-Rooter
  5 by Jennifer I.
Our serviceman was professional, personable, friendly and fixed our clog. Thank you
Roto-Rooter
  5 by Ilene K.
Our service technician Jon was GREAT! He was very helpful, courteous, explained exactly what he was doing & put up wth my dogs! He should get a bonus!
Roto-Rooter
  5 by Jacquelyn G.
I was LUCKY to have Lou442 perform a thorough inspection of my plumbing.He is the most polite plumber and educated me about how to prevent drain problems.He explained everything he did and observed that my 2 toilets weren't sitting right on ceramic tile and repaired the problem and changed all 3 toilets wax seals per my request.It was a very HOT day and he was performing a Smoke Test and he was dripping with sweat and never complained once about anything.I will ALWAYS call Roto Rooter and request Lou442 because he is an excellent plumber and RAVED about liking his job working for you.It"s your EXCELLENT front line plumbers like Lou442 that make your company a successful business.I hope you share this with Lou442.....I will be calling you requesting him for more plumbing needs....
Roto-Rooter
  5 by Mitch W.
Plumber was very knowledgeable, efficient, prompt and courteous.
Roto-Rooter
  5 by Carla R.
Very convenient service. Have used them in my previous home and will use them again in my new condo. Thanks!
Roto-Rooter
  5 by Chad R.
Our technician, Penney, was very friendly and knowledgeable.
Roto-Rooter
  5 by Greg C.
I had danid # 3464 come by and he was a great young man and has a bright future in plumbing and drain clearing, very knowledgeable for his limited experience. The problem wasnt his job so he sent Matt id # 640 and he was extremely knowledgeable and a real pro....he had my nightmare fixed in about an hour! Highly recommend both these guys!
Roto-Rooter
  5 by Louise M.
Frauclin trujillo was wonderful. He took out the time to be very patience with my 90 year old auntie. He was a angel sent. Excellent customer service. Thank u for huffing him.
Roto-Rooter
  5 by Keith R.
The service was very good, but the previous Roto-Rooter Serviceman tightened the inside access so tight, it could not be opened by my technician... he had to disassemble the whole pipe. . . I NEED SOMEONE TO COME OUT AND REPLACE THAT PART OF THE PIPE...CALL ME IN THE MORNING !
Roto-Rooter
  5 by Thomas F.
The wait was longer than expected but the service was first-rate.
Roto-Rooter
  5 by Lois D.
no comment
Roto-Rooter
  5 by Ray K.
Carl was very professional.
Roto-Rooter
  5 by Barbara S.
The service man was very professional and courteous as well as efficient.
Roto-Rooter
  5 by Pat F.
Excellent tech. Very knowledgeable. Hard working.
Roto-Rooter
  5 by Thomas S.
I am very pleased with the service we received today. Daniel, the technician was professional, knowledgeable, and informative. I most appreciate his explanation of the process with the scope and reaming out obstructions. He certainly knew what he was doing and took care of the problem. We now have peace of mind knowing the condition of our sanitary system.
Roto-Rooter
  5 by Finley H.
Anthony was an excellent worker. Arrival time was late. It would be great if you could narrow the windows.
Roto-Rooter
  5 by Finley H.
Anthony was an excellent worker. Arrival time was late. It would be great if you could narrow the windows.
Roto-Rooter
  5 by Claudia C.
Technician was on time very professional and clearly explained the process from beginning to end. I most certainly would not hesitate to use the service again. I was completely satisfied.
Roto-Rooter
  5 by Marilyn Lynn S.
I had technician 8. He was so nice, explained to me exactly what needed to be done, but most impressed with the fact that he also told me why it needed to be done. He was courteous, professional and neat.
Roto-Rooter
  5 by Marilyn Lynn S.
I had technician 8. He was so nice, explained to me exactly what needed to be done, but most impressed with the fact that he also told me why it needed to be done. He was courteous, professional and neat.
Roto-Rooter
  5 by Ron B.
I admire the integrity of the technician
Roto-Rooter
  5 by Peiqin C.
Matt (ID 640) is a great guy. He is an experienced, patient and responsible plumbing professional. We all like him. Please honor him when you get chance. We truly appreciated his excellent service. Thanks.
Roto-Rooter
  5 by Kim G.
Technician was able to solve the problem without too much effort. Thank goodness for emergency service.
Roto-Rooter
  5 by Kim G.
Technician was able to solve the problem without too much effort. Thank goodness for emergency service.
Roto-Rooter
  5 by Donald S.
Tech explained everything before he started
Roto-Rooter
  5 by Donald S.
Tech explained everything before he started
Roto-Rooter
  5 by Charmagne B.
One of a homeowners biggest annoyances is a broken water heater. Mine broke on the Fourth of July. When I found Roto-Rooter online and called, they were willing to get someone out even though techs were in short supply. I chose to wait until the following day. My window was 8-12 and when I called to check on the time frame of my service person, I was greeted by a wonderful lady - the epitome of professionalism and courtesy. My service technician (Raymond) was courteous, professional and related well to a single mom in distress. He was quick, efficient and a pleasure to deal with. It's Roto-Rooter for this homeowner from now on!!
Roto-Rooter
  5 by Charmagne B.
One of a homeowners biggest annoyances is a broken water heater. Mine broke on the Fourth of July. When I found Roto-Rooter online and called, they were willing to get someone out even though techs were in short supply. I chose to wait until the following day. My window was 8-12 and when I called to check on the time frame of my service person, I was greeted by a wonderful lady - the epitome of professionalism and courtesy. My service technician (Raymond) was courteous, professional and related well to a single mom in distress. He was quick, efficient and a pleasure to deal with. It's Roto-Rooter for this homeowner from now on!!
Roto-Rooter
  5 by Geoffrey C.
Franklin was the technician who solved our line blockage today. He explained everything he was doing and took care of the blockage quickly and effectively. He also gave us advice on how to avoid such blockages in the future. Very pleasant to deal with. We're very impressed, as this is our first time using Rotor Rooter, but certainly not the last.
Roto-Rooter
  5 by Geoffrey C.
Franklin was the technician who solved our line blockage today. He explained everything he was doing and took care of the blockage quickly and effectively. He also gave us advice on how to avoid such blockages in the future. Very pleasant to deal with. We're very impressed, as this is our first time using Rotor Rooter, but certainly not the last.
Roto-Rooter
  5 by Janet T.
Very nice and very professional serviceman.
Roto-Rooter
  5 by Vernon W.
The Roto Rooter Technician arrived much earlier than the time scheduled for the job, which was appreciated.
Roto-Rooter
  5 by Nick D.
knows his job and friendly . explained everything going on .very happy with service
Roto-Rooter
  5 by Edith D.
One call was all it took. They came within an hour, handled my problem immediately and were very professional and friendly. The service tech also asked if we were seniors and gave us a senior discount was was a nice surprise. Also gave us a 6 month guarantee. Would recommend this company as they are very good.
Roto-Rooter
  5 by John D.
I was very much satisfied with the service person and the performance. Thank you
Roto-Rooter
  5 by Ted P.
The technician was excellent and very courteous
Roto-Rooter
  5 by Lisa N.
I was very pleased with the service I received. The technician that worked on my sink was very polite and courteous. I would definitely recommend roto rooter to all my friends and use them again.
Roto-Rooter
  5 by Sandy S.
Al was great, friendly and helpful.
Roto-Rooter
  5 by Michael B.
I made the call and within two hours the service was completed and correctly installed. a quick fix to a problem.
Roto-Rooter
  5 by Jeremy L.
I NEVER write reviews, and I was hesitant to use Roto-Rooter to be quite honest but everything from scheduling the repair, to getting the calls to let me know what was happening was really professional. And I have to call out the technician, Lou Cardoso, who couldn't have been nicer. He was extremely thorough and I never felt as though he was here to make money off me. He spent a lot of time trying to solve and fix my disposal (and he did) instead of just shoving a new one down my throat. It was a rare restoration of faith in the home repair industry.
Roto-Rooter
  5 by Mary K.
He was excellent! Very detail oriented. Showed me the issue and told me next steps. Very friendly. When he was through, you would have never known there was a problem.
Roto-Rooter
  5 by Kara H.
Raymond -61- was excellent. I would call again for his help with plumbing.
Roto-Rooter
  5 by Wayne H.
Service within hour and a half of my call.
Roto-Rooter
  5 by Robert E.
Serviceman sent was very professional and courteous
Roto-Rooter
  5 by Tim P.
Roger was very friendly, and was able to diagnose the problem right away.
Roto-Rooter
  5 by Wesley V.
We were provided with fast excellent and friendly service. Your representative was excellent
Roto-Rooter
  5 by Keith B.
I called up at 10am, and the service rep arrived and fixed it by 3pm. Franklyn, our rep was extremely professional and courteous and gave us advice on how to prevent this in the future.
Roto-Rooter
  5 by William L.
Your technician arrived sooner than expected and took the time to do all the accumulated jobs in addition to the urgent one that led to the call. The clean-up afterwards was impeccable.
Roto-Rooter
  5 by Tonnie V.
Technician 61-Raymond. Very polite, pleasant and professional person!
Roto-Rooter
  5 by Nancy N.
Franklin was the technician who saved the day for me. If I need your services again I want Franklin (2801).
Roto-Rooter
  5 by James N.
Our plumber Franklin was at our house within 10 minutes of our emergency call. he was friendly, knowledgeable, professional, neat and explained every charge as he went through his duties. Franklin was very skilled and wasted no time at solving our problem. I would absolutely recommend them to anyone.
Roto-Rooter
  5 by Nandy G.
I never received my receipt or detailed bill. please email to me Thanks
Roto-Rooter
  5 by Marianne G.
Everyone I met through this ordeal was extremely helpful including the manager, the technician, the foreman and clean up team. The clean up took a few days and the foreman and his team were hard working and extremely considerate.
Roto-Rooter
  5 by Andrew M.
great service,personable technician
Roto-Rooter
  5 by John P.
Quick, friendly, courteous.
Roto-Rooter
  5 by Mark F.
Jon, the technician was friendly and informative. He explained the process every step of the way and was quick and efficient. He was an exemplary representative for Roto Rooter.
Roto-Rooter
  5 by Alma V.
yOUR TECH WAS THE BEST AS WELL AS THE SERVICE.
Roto-Rooter
  5 by Diane A.
The service man arrived within 45 minutes of my call for service. The service was performed professionally.
Roto-Rooter
  5 by Ted B.
Gentleman was very nice and di the job quickly and efficiently and I would recommend you guys.
Roto-Rooter
  5 by John G.
My technician was professional, patient, determined and knowledgeable. It was comforting knowing he was going resolve my problem.
Roto-Rooter
  5 by Roy B
Roger was our technician and he was fantastic! Our clogged shower drain was difficult to clear, but he kept at it and finished the job satisfactorily. His suggestions for preventative maintenance will help to prevent this situation from occurring again. Thanks Roger.....
Roto-Rooter
  5 by Sean E
Mike came over on a holiday to fix a seriously clogged drain. He had it fixed within minutes. He was friendly, helpful, and very knowledgeable. I would recommend him to anyone. Thank you!
Roto-Rooter
  5 by Bob M
Very happy to have my sinks, washer, shower, dish washer and toilets back on Turkey Day.
Roto-Rooter
  5 by Susan M
Penney was wonderful. She was personable, knew what needed to be done, neat and efficient. She is a wonderful representative for your company.
Roto-Rooter
  5 by John H
The technician was very knowledgeable and capable. It was a very tough problem on a holiday. Excellent service was provided!
Roto-Rooter
  5 by Gail P
The person answering my call on Friday night expressed empathy for my problem - even though it wasnt a very big problem, it was important to me! Our service tech, Brydell, could not have been nicer and he did a great job - everything from going to the hardware store and picking out a handsome-looking faucet for us (it was clear he gave some thought to our modern home and our future plans for renovation); to his technical work replacing the faucet and valves; to his calmness when he discovered that the ice maker was (surprise!) tied into this water line; to his fine job of cleaning up afterwards. Plus he is a really nice person. We could not be more pleased with your service. Thank you.
Roto-Rooter
  5 by Dan G
Peter was very professional and did a great job explaining our issue, the service pricing and, ultimately, fixing the problem. Your flat rate pricing was a little high given the amount of time he spent here but so far we are happy with the results.
Roto-Rooter
  5 by Gina B
thank you
Roto-Rooter
  5 by Joanne G
Darley was quick, neat and efficient. A pleasure to work with. Thank you!
Roto-Rooter
  5 by Michael S
Corey was personable, professional, clean, and efficient. Thank you for helping out.
Roto-Rooter
  5 by Peter D
None at this time
Roto-Rooter
  5 by Brenda V
Michael was an incredible service man. Polite, friendly, knowledgable, curious and very neat. Thanks for making a terrible situation manageable.
Roto-Rooter
  5 by Pam V
Our guys was a good communicator plus very nice and kind. Thank you.
Roto-Rooter
  5 by Charles And Nancy C
Excellent customer service and technical service. Technician explained everything to us. Extremely satisfied
Roto-Rooter
  5 by Chris M
Service technician was EXCELLENT. He took the time to understand the situation, clearly explained the problem, cleared up the problem, and cleaned up. He was very professional and courteous and put us at ease in a stressful situation, at a stressful time of year.
Roto-Rooter
  5 by Roz T
Very nice service Man,Clean And Proffessional
Roto-Rooter
  5 by Nancy S
technician was very helpful and did his job efficiently.
Roto-Rooter
  5 by Nancy S
technician was very helpful and did his job efficiently.
Roto-Rooter
  5 by Nancy S
technician was very helpful and did his job efficiently.
Roto-Rooter
  5 by Nancy S
technician was very helpful and did his job efficiently.
Roto-Rooter
  5 by Nancy S
technician was very helpful and did his job efficiently.
Roto-Rooter
  5 by Jamie H
technician Francid was professional, knowledgeable, and courteous. I would recommend him to provide me with rotorooter service again.
Roto-Rooter
  5 by Gary M
Very happy with the whole process from phone call to completion of job. I was very happy with the response time. You get real nervous when waste from an ejector pump is spitting out all over the place right in front of your eyes. I was in deep S--T! You guys came to our rescue.
Roto-Rooter
  5 by Matt C
Technician was on time and had all the information that was needed to complete the job in a reasonable time. Was very professional and she explained what she was doing and gave details on what was going on.
Roto-Rooter
  5 by Fred J
Weve had two major problems in the last two weeks. First having to do with clogged drain line to septic tank and second a burst pipe due to cold. In each case, and particularly the first, RR technicians were thoroughly professional, considerate and obviously concerned with doing the job well. We are very pleased and will certainly recommend RR to our friends. Thanks to all your guys.
Roto-Rooter
  5 by Betsy W
excellent technician and a very nice person
Roto-Rooter
  5 by Richard L
experience technician.
Roto-Rooter
  5 by Joseph R
Mike was very courteous and professional. !! We had quite a mess and he worked through it and resolved the drain clog explaining what he was doing along the way. Most other plumbers I’ve had at the property don’t really take the time. It was good to understand what I had going on, what my options were, and how he was resolving them. Mike is definitely an asset to your company. -Regards, -Joe
Roto-Rooter
  5 by Priscilla V
The service man was very professional and educated in the problem I was having and showed me the problem and what he did to correct it.
Roto-Rooter
  4 by Sean F
Dispatch had some logistical issues to start the day but once the plumber arrived, Brydell, he was excellent. Nice guy, knowledgeable, and efficient.
Roto-Rooter
  4 by Carolyne K
Roger was amazing. He did everything in his power to fix the problem and was ultimately successful. He was kind, determined and persistent. Although the bill was much higher than I would have liked, I would call again just to get the type of service that Roger provided!
Roto-Rooter
  5 by Lois F
My Roto rooter plumber, Penney, from the Stratford Ct. Office, was absolutely wonderful. She worked long and hard trying every method she knew to clear my kitchen lines and even consulted with other associates to determine if there were additional methods she might employ. She was respectful of my property, always wearing shoe covers in my home and left my home clean as she found it. She was extremely pleasant, very polite and has a nice manner about her.. She was knowledgable and diligent in her work. She recognized that I am a senior citizen on limited income and she tried very hard to rectify the problem. I would recommend Penney and roto rooter highly to anyone in need.
Roto-Rooter
  4 by Mark P
Thank you
Roto-Rooter
  5 by Stephen D
Excellent Service
Roto-Rooter
  5 by Susan M
Yesterday, I had and emergency, the sewer got blocked and water backed-up in the basement. Can you imagine my frustration.I Called my neighbor and she recommended Roto-Rooters right away. Without hesitation I called them. They arrived within 2 hours Worked hard for 3 hours until they were able to restore some flow. I learned that I have a more serious problem with the lines. David Wong (service technician) explained to me in details all that needs to be done.. His determination to remedy the problem was above and beyond my expectations. His concern for me and his professionalism were outstanding. I would certainly not hesitate to use and recommend their services again. Great service!!!! Keep up with the great job.
Roto-Rooter
  5 by Cathleen G
Cat was excellent. He explained everything to me well.
Roto-Rooter
  4 by Georgia E
The second technician was able to find the problem and fix it very quickly and the first one tried very hard he just couldnt get to it with the equipment he had.
Roto-Rooter
  4 by Lauren K
Thanks!
Roto-Rooter
  5 by Robert S
Excellent service and very friendly technician!
Roto-Rooter
  4 by Lisa K
It took two trips to solve my problem. The initial service on Jan. 19 (leaky faucet) deteriorated almost immediately. The second trip on Feb. 12 seems to have done the jog. It was still incredibly pricy.
Roto-Rooter
  5 by Lark B
Roger was terrific! He not only kindly supplied me with an education about pipes and maintenance of same, but he also offered a sparkling clean up.
Roto-Rooter
  5 by Dawn M
Excellent service, pleasant and knowledgeable technician (John)
Roto-Rooter
  4 by John L
my technician was very professional and friendly. we would use your service again in the future. also, the online coupon was a nice bonus. came to almost 10% off our bill.
Roto-Rooter
  5 by Priscilla V
The technicians were very knowledgeable and professional. I am so glad I chose you
Roto-Rooter
  5 by Ron Jan G
Mike was very good he did an excellent job. The only thing was we were shocked at what you charge. How ever we needed the job done so we had no choice but to pay your fees.
Roto-Rooter
  5 by Priscilla V
I was very happy with the techs, and customer service given to me. Everyone involved was very kind and professional.
Roto-Rooter
  5 by Annette D
Serviceman knew quite alot about the problem. He explained as he work. He is really a people person. Nice personality.
Roto-Rooter
  4 by Jared B
My only complaint is they left their garbage behind.
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License:   PLM #285056-P1
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