Morgantown, WV Rate location (17 Reviews) Call Now 304-296-7686

Roto-Rooter Morgantown, WV: Customer Reviews & Testimonials

When you need experienced plumbers in Morgantown, WV, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Morgantown, WV

Prompt response for a Monday night at 9 pm. They came out gave a very accurate estimate. Snaked 3 drains and finally found the problem. They removed the blockage and cleaned up after themselves. Marlin was extremely professional. I would highly recommend them.
John H.
Prompt and courteous service. I strongly recommend.
Janet D.
They were incredibly responsive on the phone the day before. I had called somewhere between 10-20 people that morning. No one knew what to do about my problem. No one fully seemed to understand the problem.Got them from a referral from a cleaning business.The lady on the line immediately understood the situation. Scheduled me while we were still talking. The day of the appointment they called to see if they could come early, which was great. Arrivedas planned. Fixed everything. Explained everything well. Seemed very knowledgeable. Looked over our entire system. Answered a number of questions, and offered some possible solutions to other problems. Offered to getan estimate on other/future work. Felt very confident with the work he performed. The service provider was very professional and courteous. My only complaint would be the price. We priced the pump by brand and model number at 35% less and I would have estimated the labor at less than half of what we paid. At any rate, we were able to pay it this time and have the peace of mind of believing it was done well.
Angela J.
The Roto-Rooter tech, Billy (2656), was very professional, friendly, and took care of the problem very quickly. The service call was in Uniontown, PA. The first thing that was great was that he was able to come 2 hours earlier than scheduled which was wonderful for a clogged toilet. We explained what the problem was, and he got to work right away. He told us a worst case scenario, so that we could be prepared and there would be no surprises if he could not resolve the problem quickly. Luckily he was able to unclog the toilet with a auger type device and let us know that if any problems occurred later, they would come back at no charge and do it again. Overall we were very pleased with Billy, the service, and the results. The price was not too high and the job was done correctly the first time, and that is all I can ask. I would definitely use Roto-Rooter again and request Billy. Although our tech was not from the Morgantown office, I would not hesitate to recommend this company to others.
Jerry W.
The plumber was polite, professional was able restore the water in my Master Bath without a lot of difficultly. I still need a lot of plumbing to have done because of galvanized pipes.
Carol T.
I have used them before and they always are here on time, they work fast and are very professional. Richard was the man that came this time and he was excellent. Love this company!
Shelly A.
I have used the services of RotoRooter several times over the years. Its comforting to find that the company values their employees enough that I have been able to deal with two of the same employees over the years. They are honest, polite, and professional and they are always on time and respect yours. I would never call anyone else for any other plumbing need. The office staff are also extremely professional.
FGThe appointment request time online was very fast and timely. The technician came and diagnosed problem and returned that very same day to complete the installation of a new kitchen faucet. Customer service I rate excellent and recommend highly.
I can't say enough about the the folks who work for this Roto Rooter. They have come to my rescue more times then I can say and recently completely a very labor intensive job in only 2 days!
Reform S.
Your plumber was so pleasant, accommodating, and efficient. No complaints at all.
Nancy N. | Morgantown
Was very well please with the work they did.
Barbara L. | Rivesville
Jim was experienced and very pleasant to work with. High marks as a representative of your company.
Beverly K. | Morgantown
Jim was great. Very helpful and informative.
Dianna R. | Morgantown
I think my satisfaction came directly from your employee Ken Carter. He was very professional and had a wealth of knowledge to fix what was supposed to be a little leaky faucet to a HUGE ordeal. I will continue to use Roto Rooter in the future and am very happy to be able to request Ken for future issues! You have an outstanding employee. Thank you, Kendra Graber
Kendra G. | Morgantown
Roto-Rooter provided excellent customer service for the whole process to fix our recent water leak issue. The technician arrived promptly on time and was very professional and courteous. The cost was VERY reasonable, especially given the promptness of the service.
Kelly R. | Morgantown
This is the second time I have used Rotor Rooted and am very happy with the results.
Peggy W. | Morgantown
marlin and his silent crew of plumbers achieved everything and beyond .. GREAT JOB AND THANK YOU TO ALL OF THEM
joni a. . | morgantown
Brian Stout
2203 Morgantown Industrial Park
Morgantown, WV 26501

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