Mililani, HI Rate location (18 Reviews) Call Now 808-622-3506

Roto-Rooter Mililani, HI: Customer Reviews & Testimonials

When you need experienced plumbers in Mililani, HI, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Mililani, HI

Your service person was excellent and displayed very positive customer service. He explained the entire process to me. I was very concerned about what I was told on the previous service call to consider replacing my toilet and possible all my drainage lines since they were probably cast iron based on the age of my home. Upon opening the cleanout ports if was discovered I had ABS drainage lines. The toilet issue may still have to be considered, however, the camera did not show and plug lines. Your technician left me feeling very comfortable on my current status. I was given a senior discount and a reduction to the bill because of your previous service call that did not resolve the problem. This was very much appreciated. Thank you.
Kenneth Y. | Mililani
Joe, our plumber on call (this time... we always call Roto-Rooter here in Hawaii, and different plumbers come depending on availability) came late afternoon as he informed us he would by phone, and worked until nearly 9 O'clock that evening to replace the tub faucet nozzle, replace bathroom sink and faucet assembly w/pop-up valve. As the evening grew later he called his wife on occasion as we requested he do, and again when he was cleaning up after himself to let her know he was finished here. Of all your technicians, Joe was the absolute best and we "just love the guy"! The completed work was fantastic, well done and perfect in our eyes to see.
Ken S. | Mililani
Eddie was fantastic! Nuff said
Ray R. | Mililani
Prompt friendly service. Very helpful. Did very good and complete work.
Chuck U. | Mililani
JP was awesome! Quick, Professional and very pleasant. Thank you!
Anthony M. | Mililani
Excellent service with Eddie!
Kristen T. | Mililani
Dear Roto-Rooter, I was very pleased with the next day service I could get in the morning. Duncan was the Tech and he was very professional. He did not give up to find the problem with the job when the disposal would not turn on, he found the solution. The job was completed in a nice amount of time and he even cleaned up under the sink. I would use your services again knowing that customer satisfaction is a priority. Thank you, Laurel
Laurel S. | Mililani
The technician, Curtis was great, informative, professional and friendly. He did a great job on replacing the heater and keeping the area clean. Need more individual like him servicing people like us.
Norma A. | Mililani
Anden was very friendly, helpful and very good knowledge of his job. He explained everything that I had questions on. Very satisfied.
Anthony M. | Mililani
Service provider was very professional yet very personable. He explained the work prior to starting and cleaned up after the job.
Kalani C. | Honolulu
Duncan is very professional and always had done an outstanding job.
Robin G. | Waipahu
The technician Johnny is highly professional and kind. He helped move furniture so he could access the water heater. He then replaced the furniture. He even helped to reconnect the TV. I commend Johnny for his expertise and his aloha. Your company would be wise to reward Johnny.
Elaine H. | Honolulu
Periodically, our family of 8 would encounter our toilets backing up. We have bathroom activity 24 hours day. Thank you Roto-Rooter for a wonderful sewer cleaning experience from the initial inquiry call, to dispatch and then actual arrival & servicing. Mario, our Service Professional, came on time, gave our estimate and was ready to go once I gave the approval. Afterwards, he took the time to explain line maintenance and what can go wrong with foreign objects going down the pipes such as "flushable" baby wipes which I know some house members use. Although the packaging says it's okay, common sense reared and after I thought about it, yeah, it doesn't break up like regular toilet paper. Mario, thank you for exemplary service!
Gerraine M. | Pearl City
Sam Wilson is a wonderful person. Great can-do attitude. He gave me confidence and assurance that he could get the job done. It was very distressing to have my tub over-flowing with dirty water. My call was responded to immediately and I was very impressed with the level of professional service. Thank you! Hopefully I will not need you again, but if and when I do, I will be sure to call once more. You guys are the best!!!
Susanne S. | Honolulu
Service person very professional and courteous, he did a great job !
Louis B. | Mililani
Your technican is a valuable asset to your company. He is reliable,dependable, knowledgeable and friendly.
Elaine R. | Waimanalo
I thought I knew where the problem was but I was wrong; your Tech. knew where the problem was and from there he did a great job unclogging my kitchen pipes.
Ross P. | Kaneohe
Tech was outstanding.
Troy F. | Ewa Beach
John Funk

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