Middlesex, NJ Rate location (85 Reviews) Call Now 732-867-0024

Roto-Rooter Middlesex, NJ: Customer Reviews & Testimonials

When you need experienced plumbers in Middlesex, NJ, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Middlesex, NJ

I had a major clog in the main line from the downstairs bathroom to the street. The technician informed me that the toilet was free of any clogs, however there was a clog somewhere in the line from the toilet to the street. Ramon, the technician, was very thorough and told me of every step he was doing to rectify the problem. Ramon said he encountered a clog at the 10-15 feet of the main line. He snaked all the way out to the sewer line, a distance of about 80 feet to make sure there weren't any other clogs. I was very satisfied with his knowledge and his performance to clear the problem.
Robert N. | Middlesex
Excellent service. Fast and efficient. Couldn't be better.
Edund M. | Middlesex
Our main sewer line was blocked. Roto-Rooter sent technician CRUZ (334) out in the timeframe promised. Cruz cleared our lines and was neat, efficient and professional.
Wendy C. | Middlesex
We've never used Roto-Rooter before, but when our basement shower drain overflowed we called you because Roto-Rooter has been a big name in the business for as long as we could remember. Your service technician Cruz (employee #334) arrived within the hour and he was just wonderful! Cruz not only presents a very positive and professional image for your company, but we also found him to be personable as well as capable. Cruz explained everything beforehand, performed his services carefully and deliberately and was considerate of our property. We have every reason to believe that our sewer problem is solved. We don't know if all of your technicians are as top-notch as we found Cruz to be, but he personally filled us with the confidence that we called the right company to do the job. If we should need to call for sewer service in the future we will certainly call Roto-Rooter - and ask for Cruz! Thank you! Debra and Raymond
Debra and Raymond S. | Milltown
We've never used Roto-Rooter before, but when our basement shower drain overflowed we called you because Roto-Rooter has been a big name in the business for as long as we could remember. Your service technician Cruz (employee #334) arrived within the hour and he was just wonderful! Cruz not only presents a very positive and professional image for your company, but we also found him to be personable as well as capable. Cruz explained everything beforehand, performed his services carefully and deliberately and was considerate of our property. We have every reason to believe that our sewer problem is solved. We don't know if all of your technicians are as top-notch as we found Cruz to be, but he personally filled us with the confidence that we called the right company to do the job. If we should need to call for sewer service in the future we will certainly call Roto-Rooter - and ask for Cruz! Thank you! Debra and Raymond
Debra and Raymond S. | Milltown
I feel terrible that I did not catch the tech's name, but he was great! Pleasant and professional all the way. Thanks!
Kc S. | North Brunswick
John Winfield is an excellent technician. He knows our building and can always get the work done with precision and efficiency.
(Pastor) Doris P. | Newark
Manny and his body did a great job Thank Rooter.
Jose T. | New Brunswick
Keiron was an awesome professional service technician best experience we have ever had with Roto-Rooter. Great ambassador for your organization. Fantastic, highly recommend.
Tara L. | Newark
Manny Luis service tech${esc.hash}0525 was extremely knowledgeable. He was very patient in explaining the problem to me. Manny made sure he gave me the best price possible. I didn't feel like I was being taken advantage of. I would request for Manny for future service calls.
Mildred f. | port reading
David did an awesome job. He was very thorough and professional. I would recommend him to anyone in need of plumbing service.
Norma L. | Trenton
Mr. Roderick Thompson arrived on time, examined the problem, explained the way to fix it, did it efficiently and cleaned up after he was finished. Excellent job!
Debra B. | Roselle Park
Pat was very professional and did a great job
David B. | Somerville
John was very helpful, professional and personable.
Vicki C. | West Orange
Fred & Craig were very professional, courteous and friendly during & after the excavation in our basement. Made certain we were satisfied with their work before they left our home. They took pride in their work. Hopefully the inspector will come here in a timely period so we can restore our basement. Thanks! PS - very observant to their surroundings .. .noticed our neighbor Nurse leaving for work....told her there was something leaking under her car in the driveway....saved her from taking a chance on the road with a faulty car. Good Call...Thanks!
Mike S. | The Brunswicks
ty guys great job good work you guys get ty
Norberto c. | north bergen
Nordan came on time, was knowledgeable and quick with his service. I would recommend definitely and use again.Thank you.
Yvette A. | South Amboy
Dominick did a very good job, from coming out to do the estimate on 7/4 to the actual work on 8/4. (I'm glad RR made an effort to get him to come back, rather than send out another technician as they had suggested)...Would I use RR again? If it's a problem that I cannot resolve myself, then yes, a good chance.
Andrew B. | PLAINSBORO
Craig was very helpful and thorough and made sure our sewer line was in good shape before leaving.
Brett P. | Skillman
We were very pleased by the professionalism of the technician Mohammed.He explained to us all about the problem and was able to resolve it in a very efficient manner. Left the place clean and we will definitely recommend your services to our friends .
Anil N. | Somerset
Always on time and always professional.
Peter Keenen O. | Bayonne
The service man was very professional and understanding.
Elaine R. | Somerset
Aaron was excellent. He was considerate, professional and got the job done well.
Frank A. | Bayonne
I did not need plumbing or water restoration. All I did was purchase your pipe shield liquid for the drains in the house. Your agent was most enjoyable in his delivery. Very professional, friendly and knowledgeable.
William T. | Raritan
Our tech. was very professional, courteous and knowledgeable!
kelly l. | Somerville
Thanks, John Winfield. Service is prompt, courteous and informative.
Nancy E. | Essex
Rog was our plumber, and he was excellent.
John P. | South Brunswick
He came on time was polite. He did what he had to do in a timely and efficient manner.
Thomas D. | Trenton
Roto-Rooter came to my home within the time block they gave me, Aaron was quick to identify the issue and seemed to understand my distress. I feel he went beyond the call of duty and have already referred Roto-Rooter to about 3 individuals. I was so relieved to have my problem corrected and an explanation as to the cause.
Ruth S. | Jersey City
Great technicians, easy to talk to, clear to understand....very happy with the service! Price is a bit high.
carmen m. | trenton
Great technicians, easy to talk to, clear to understand....very happy with the service! Price is a bit high.
carmen m. | trenton
Everything went smoothly and quickly.
Fred F. . | Bloomfield
Patrick, the tech, was very skilled, highly professional and pleasant to have in our house.
Nathan H. . | Bridgewater
Ben the service tech did a great job. He was fast, accurate,had great skills and very knowledgable.
Michael D. . | Monroe Towship
The technicians were very helpful and provided great service!
susan h. . | hillsborough
your service technican Stewart did a great job had the problem located and cleared in a very short time.He spent extra time helping me clean up and made sure all the pipes were as clear as they could possible be. Hopefully I wont have to call you again but if I do I hope he is available . Great employee.
tom f. . | Sayreville
Tech was very good, explaining all options, all possible causes, and asked all the right questions!!!!
Robert L. . | Hillsborough
Technician was very professional, curteous and careful not to soil areas in non affected areas.
Linda R. . | Sayreville
Technician was very professional, curteous and careful not to soil areas in non affected areas.
Linda R. . | Sayreville
Technician was very professional, curteous and careful not to soil areas in non affected areas.
Linda R. . | Sayreville
Technician was very professional, curteous and careful not to soil areas in non affected areas.
Linda R. . | Sayreville
Tech was extremely courteous, knowledgeable and met my needs to the fullest. Impressed he even put booties on to protect my floors. Also replaced a fractured drain pipe on top of that. All this on a Saturday night and within 2 hours of my call.
Edward V. . | East Windsor
To whom it may concern: I dont often reply to survey but Im honored to because the tec Mr. Jenner, was the most professional person he explain everything to me. He was also the cleanest repair person I have every had in my home I thank you for the services. Have a great Holiday.
Arthur W. . | Jersey City
I called on Sunday morning and William came over that afternoon. He had the nicest demeanor and ended up working for at least 2 hours on the messiest job hes probably ever seen- almost 20 years of clogged kitchen sink! When the job was finished, he was still the nicest person! Thank you William for your time on a Sunday afternoon and for doing the job with such a fantastic attitude!
Linne T. . | Maplewood
Our technician, PJ could not have been nicer. He stayed until our drain was running to his satisfaction. It would now suck down a small child. He was great
Carol H. . | Trenton
Stuart was very professional and knowledgable - he throughly explained the process to me along the way and answered all my questions.
Christine S. . | Belleville
The service man, Francis, was very courteous and made every effort to ensure he did not damage or dirty the house with the equipment . He explained everything clearly, which was very helpful. All servicemen should model themselves on Francis.
Anthony C. . | Livingston
Stewart was very knowledgeable and explained everything that he was doing. He was very courteous and provided excellent customer service, being a service technician myself I have an eye for quality service and Stewart is quality.
Bob S. . | Roselle Park
Ever since my first service with RR, Ive been extremely satisfied each time. The team you have sent to my house have all been extremely professional and helpful and I really appreciate that. My service today was for my first experience with a burst pipe and I was concerned of the amount of damage that would be done to my house to find and repair the problem. My fears were allayed when the tech arrived and found the problem and fixed it without having to cut into a single wall. Thanks for the great service!
Nick v. . | Maplewood
My experience went beyond my expectations. The fact that I can talk to someone online and set up an appointment is the way of the future. There was no other local service offering this. The technician arrived early (and called ahead to let me know) and was incredibly courteous and professional. I was shown a pricing sheet to let me know how much the service would cost. He finished the drain clearing in a timely manner and generated an invoice on the spot. I was very impressed with the level of service overall!
John V. . | Hillsborough
Very accommodating! Explained everything was going to do and showed everything he did. Thank you!
Carol T. . | Edison
The technician that helped us was excellent. He was knowledgable, honest, and made us feel comfortable. All work done was excellent. Will definitely call you again if we ever need work done in the future. Thank you!
Angela P. . | Carteret
Michael was very pleasant and courteous. Lynette called to tell me when he would be coming. Service was outstanding :)
Valarie A. . | Fords
Very well. Michael (Tech number 773) was both informative & professional. He completed the job & gave me advice on preventative maintenance to avoid the problem in the future.
Gene B. . | Rraitan
Rod our technician was phenomenal! Highly recommend him.
Joanne M. . | Edison
Patrick was professional and friendly. And he cleaned up when he was finished! :)
Anne L. . | Somerset
Excellent service by a true professional.
JoAnn D. . | Roseland
The technician was very good and courteous.
Brian M. . | Trenton
Thank you so much, they arrived so promptly and allowed me to go about my day,
Maurine O. . | Montcliar
I was very impressed with Joe. He was prompt and professional. He worked quickly and explained what was going on each step of the way. He cleaned up while and after he worked. If I knew he would always be my technician I would use your service again. My second day of service was completely opposite. I was not at all happy with the service and based on that experience I would think twice about calling again. Maybe Ill get another survey to express my level of satisfaction for that service call.
Mindy S. . | Freehold
Its nice to have a technician who cares how he performs on the job. Thanks for your kindness. Im your customer forever thanks Roto-Rooter.
Marisol B. . | Bayonne
Rob was so polite and very nice. I really appreciate his help and would recommend him again.
Kim B. . | Hamilton
Lee did an excellent job and found the real cause of our problem, not what we thought.
Stephen K. . | Fords
The techician, David, was very knowledgeable, capable and courteous. He did corrected the problem most efficiently. Roto Rooter is fortunate to have this employee. I will definitely recommend Roto Rooter to others based on todays experience.
Carol B. . | Helmetta
One of the best experiences that Ive had with service or repair. A+++
William M. . | Somerset
Servicemen were very professional and answered all the questions I had; would no hesitate to recommend Roto Rooter to anyone looking for a plumber.
John S. . | Trenton
The service person did an outstanding job fixing my clogged toilet. I hope I get him every time I need help.
Karl P. . | Edison
Chris, worked very hard, explained everything as he did each process, was pleasant and diligent.
Heather L. . | North Bergen
The service technician was knowledgeable, helpful, courteous, and prompt. Very positive experienve overall. Thank you.
eva c. . | morganville
The tech arrived at exact 12p, assessed the work quickly and performed the job quickly (less than an hr).
Chanda P. . | Irvington
Very friendly and courteous. Good job!
sheila t. . | bridgewater
Thank You. Although time frame given was between 11:30am to 3pm the technician arrived at 4:15pm. But we do understand considering the bad weather condition and other factors. Overall we were extremely satisfied.
Kersi B. . | Sayreville
the tech christopher was very professional and knowledgable. He gave me options for further service.
Joseph L. . | Hudson
Rod was fantastic. Quick and capable.
Tom T. . | Cranbury
Errol was the service technician that came to our home. He was courteous and did a thorough job to fix the problem, he even cleaned up after!! We want to thank Roto Rooter for such prompt service. Its really great to have someone available 24 hours a day for no additional fee!!! Thank you again!!
Deborah B. . | Livingston
The Service Tech, James McNeil (Tech #1528) was very helpful and polite. Pleasure to deal with.
Denise A. . | Newark
The technician was respectful of my house by wearing booties. He even cleaned up after himself.
pamela g. . | east orange
Errol was amazing. He was on time, courtesy, and professional. He knew what was wrong almost immediately and set about to set things right within minutes. He took GREAT pains to not disturb the house (4 girls under foot can be challenging) and he left with everything back in its place, the floors cleaned and the space smelling spik-n-span. Delightful man, wonderful service and all on a late Sunday afternoon. AMAZING! Thanks.
Marian C. . | South Orange
I dont usually do these surveys but I had to do something. The technician Chris Colquhoun was absolutely delightful. My father was a contractor so Ive known many good and bad contractors in my years. Chris tops the list. Absolutely professional and personable at the same time. He stayed 5 hours until we got our pipes cleared. Excellent example of a worker representing their company and earning them repeat business for sure.
Paul C. . | Jersey City
The technician who came, Rod Thompson was simply said, excellent. He was courteous, professional, patient and did a great job. I was impressed with his honesty, sincerity and fair pricing. Would use Roto Rooter again.
Juby J. . | Green Brook
Francis my service rep was fantastic. I was really worried about the problem I had. Francis came into my home very polite very professional. He walked me through what was going on, how he can repair and what I need to prepare for down the road. he was able to repair the issue same day with no interruption to my day, as I work from home. He was very kind and he represented your company very well. Roto will be my first call and I will request Francis by name!!! Thank you for what you do!! you have an awesome employee!!!
Julian O. . | Bloomfield
Other than a glitch in initial scheduling of the appointment things appear to have gone quite well with the work done.
John S. . | Trenton
Chris, performed the service call tried on four or five occasions to break up the blockage that was creating the backup. Finally, he was able to break up the blockage, allowing it to move through the smaller apertures of bends In addition to him being persistent, it could not have been done without the optical equipment.
Robert S. . | Bloomfield
The technician went above and beyond for us - we thought it was a simple plumbing problem and he ended up dealing with a very complicated situation in a calm and efficient manner - Tech #3346 - hes the best!
Mhairi R. . | Hudson
Person was honest and very informative regarding the service provided.
Roberta S. . | Somerville
John Lucchese
Manager
732-867-0024
Location
Middlesex, NJ

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