Miami, FL Rate location (134 Reviews) Call Now 305-535-2373

Roto-Rooter Miami, FL: Customer Reviews & Testimonials

When you need experienced plumbers in Miami, FL, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Miami, FL

Amazing service, like you wouldn't believe. It can be a little bit expensive compared with other plumbing companies, but in my opinion the quality of service is worth it. In my past experience plumbing has been, along with electricity, the most unreliable services. They never show up in time, they are jumping from job to job so they never really take the time to make sure the problem is resolved. And if you have to call them back because they didn't do a good job, well good luck with that. With Roto-rooter all that is gone, they show in time, and if the won't (which was my case) some one has the decency to call you and tell you your technician is running 30 minutes late, sorry for the wait. They make sure the job is done and they issue a written warranty. The technician gave me his cell phone number and told me to call him any time, day or night, if anything happens.I would never call another plumber other than Roto-rooter.
Emanuel M.
Great service, done right and went above and beyond. Highly recommend them for any plumbing needs.
Christina W.
I am new to Miami and didn't know what plumber to call, but I got great service in California from Roto Rooter, and not just for drains, so I called them here. I got their $40 off coupon from their website. The great thing about them is they will come any day at no extra charge. They came on time and they called ahead to let me know they were on their way. The 3 guys who were here, Humberto, Rene and another guy who came to help, were all polite, clean, professional and spoke perfect English, which is a plus for us as we have had difficulty dealing with some guys who were working on our new house who only spoke Spanish. I called for a clogged toilet and it turned out that I actually had a broken pipe out by the septic tank, which they found with their camera. They fixed the whole thing. I will call them for any plumbing needs that I have.
L. B.
Roto rooter was great. They kepted me informed as to when the tech would be coming. They gave me a window timeframe and then called me 30 mins prior to the techs arrival. Tech made it on time and was able to diagnose the problem right away and fix it. I was able to even get a discount with the online coupon of $40.00 dollars. Roto rooter is a little costly its not cheap, but at least I do have the satisfaction that the work is guaranteed. The tech was professional, polite and pleasant Hopefully my home wont need plumbing repairs in a while but if it does I woldnt hesitate to contact thema gain. Thank you. My tech name if I am not mistaken is Dayron.
Karina S.
Within a few months, we had four separate repair situations to be taken care of & we relied on Roto-Rooter each time.  We had used them many times since moving into this house in 2000 & found them to be very efficient & courteous.  We found Aaron Tech #2394 to be very knowledgable & friendly.  Response to our calls has almost always been the same day.  Highly recommended!!
Larry L.
Wow!  Joe from Roto Rooter arrived within one hour of my call. Fixed my leaking toilet and adjusted my water heater thermostat. He was professional, polite and pleasant and knew what he was doing.  He also gave me several recommendations about purchasing a new toilet in the future. The service far exceeded my expectations and I would not hesitate to call Roto Rooter again. Highly recommended.
Candice K.
Prompt, excellent service and response to emergency on Sunday evening.Technician was very courteous, knowledgeable, thorough and resolved the emergency efficiently.
Dave
They were great. Excellent service on a sunday. no extra charges, even for weekend/late night call! Would recommend
Kay
The representative called 30 minutes before he arrived, as promised and then was on time. He was very friendly, helpful and he got straight to work and finished in less than an hour. Highly recommend this company.
Michael C.
A
These guys are very dedicated. We had a serious problem and they were able to get it fixed at 1AM! Talk about getting a job done no matter the time. Very satisfied and grateful that they fixed our plumbing issue. Definitely will recommend to anyone I know! The best part is that we have a thirty day warranty in case anything happens!!! (North Miami,Fl)
Jennifer S.
The plumber was very friendly and quick with his work. I was impressed by every step of the process from my initial call, to the work performed they were very nice. I will use them again if anything goes wrong in the future with my plumbing.
Moraima V.
A
They have the absolute BEST customer service, both on the phone and their plumbers -- I even forget I'm in South Florida! I had a job done with a 30-day warranty and it needed some adjustment and they didn't hesitate to send me a new plumber to help me out. Their staff is friendly and very knowledgeable. They might be a little pricey, but you get what you pay for. They're always on time, and they're people I have no problem letting into my home.
Laura C.
Humberto did a wonderful professional job.
Florbel S.
A
All went very well
Brian M.
A
Very good company, with great customer service, they were also very helpful, and they explained me everything that they were going to do. I don’t know anything about plumbing and they explained so I can understand it. The gentleman’s name is Oscar Arana. The service was very fast, I scheduled the appointment online for the next day thinking that it wasn’t going to happen but it did. Rotto – Rooter is a great company, and now I have them on my first call list for any future plumbing jobs that I might have. I also will recommend them to friends and family.
Jorge C.
THe plumber is Mike Story and his helper is Mike or Miguel Hernandez. They fixed the problem and advised me to contact the insurance company which was the correct recommendation so as to get a mold evaluation done and to start to dry up the problem right away. I was extremely satisfied. I have used Roto Rooter for 30 years with good success, but better with Mike!
Catherine K.
A
Excellent service from Ronny (#2437). Would call them up for service again and recommend to others.
Johnny G.
Great service and friendly, professional quality, I recommend Roto-Rooter to those who are looking for a job well done.
Adrian
I used Roto Rooter services back in November 2010, and I am very happy with the results. The employee was very polite, and when he left my two clogged drains were working perfectly.Thanks Roto Rooter.
Regina
It was in the evening and an overflowing toilet left 1" water in two rooms. Just being discharged from the hospital that day, I was afraid of having to return because of the damage it was causing to my floors. Remembering Roto Rooter commercials, I gave it a shot. They were here within 30 minutes, were very courteous and professional and helped me pick up all the towels and blankets I had spread in attempt to absorb the water. Truly a God send!!
Denise
The plumber who arrived to install a new water heater was very knowledgeable and polite. I would recommend him to anyone who is looking for a great plumbing work!
Victoria M. | Miami
Sewer line clog. Seven hour job. Roto rooter fixed it. Stayed into the night to finish the job.
Jacqueline H. | Miami
We had a clogged pipe and needed a flange replaced on a toilet. The plumber arrived right on time, took care of both issues quickly, and left everything clean and properly working. Not much more you could ask from a plumber.
Shannon A. | Miami
tech, Trevor, #1208 did a outstanding job on my plumbing problem and had a great nature about him.
donald s. | Miami
Technician was very professional knowledgable and courteous. Will most likely recommend Rotor Rooter to my friends and family
Julia C. | Miami
Excellent service very professional
LESLIE W. | Miami
I called Roto-Rooter in the morning regarding a water issue every time I would use washer, they assigned a technician within two hours they arrived. Technician #2590 was very professional and understanding - I was very pleased with the work and how they handled my situation, problem was solved and worked was done in a timely matter and clean.
beatriz H. | Miami
I called Roto-Rooter this morning, right away they schedule a service and within 2 hours he arrived I had water problem in the bathroom next to laundry room, explain to him water overflowing every time I would do laundry. Technician # 2437 was very professional and after analyzing the situation suggested I need it to clean the main lines. He was patient and very knowledgeable, problem was solved. I was very pleased with the work they did.
beatriz H. | Miami
I called Roto-Rooter on a Saturday after water began to back up after flushing the toilet. I could not use the shower, or sink to wash the dishes as water would backed up with a foul smell. They came the same day although late and could not resolve the issue that day. The next day, they came late again, and they used a snake to unclog the pipe that had toilet paper and baby wipes. I was very happy the problem was respect resolved. The employees were cordial and respectful. The only suggestion, is do no promise to come a certain time when you canno keep your promises. Regardless I give them 5 stars as they did a good job and I am pleased with the outcome.
Haydee R. | Miami
Extremely satisfied with services received. Technician Terry (#2726) was phenomenal. I've used RR various times, however, this is the first time I've been so pleased and highly satisfied w services received due to tech's knowledge, skills and customer service.
Maria E. | Miami
Excellent job, good experience
FRANCISCO B. | Miami
Excellent service! Very professional! They explained all of my options and let me choose what was best for me. On time!
Jose A. | Miami
Plumber was very friendly, knolegedable he knew what he was doing. In the other hand as a company I don't get why you charge so much to make a hole in the wall and not even have puddy or something to repair it to make it look Profesional. You guys lack a little common sense.
Luis F. | Miami
My toilet was leaking. The Roto Rooter team came in, fixed the problem, and cleaned up after themselves. A pleasure.
Cathy R. | Miami
My plumber was courteous, professional and provided the work exceptionally quickly. Will call on again. Happy Holidays! Isabel
ISABEL Q. | Miami
The tech was very professional, very nice and was about getting the job done. If we need service again, we will call Roto Rooter for sure.
Keisha P. | Miami
Roto-Rooter was great service. The technician came on time in the time frame given. The mechanic worked on it for about 45 minutes and fixed the sink in no time. I was very happy with the services provided by them.
manuel f. | Miami
I have been using Roto Rooter since 1997 and have never had a problem with them.
Arlene S. | Miami
Fixed the problem same day
Douglas M. | Miami
Ronny was great... He explained and demonstrated my plumbing issues.
Arlette B. | Miami
Joe and Luis were professional, efficient and patient. They explained everything and took care of our problem. Plus they gave us recommendations to keep the problem from happening again.
John W. | Miami
Very Professional service from calling for the service in the morning to having it fixed in the evening when we returned from work. He came within the time. Fixed the toilet and was very nice. Good job.
Ilene h. | Miami
Wow. That was awesome.
Jeffrey S. | Miami
Service Technician came soon after I called in and he called to let us know he was on his way. Very professional and did an excellent job.....
Richard M. | Miami
Vladimir was very knowledgable and professional
Danielle S. | Miami
Excellent service! They came out to fix my garbage disposal 2 hrs after I requested service. I highly recommend! J F Louis
Jay L. | Miami
AT&T installed uverse in our neighborhood and the cable went through our main sewer line. The two guys who came out to check the line and then fix the problem the following day were great - professional, polite, accommodating and the work was done in a timely fashion. We have (five) visitors staying in out house and we are very grateful that the job was done so quickly and there was minimal disruption to out daily schedule. Thank You
Erwin S. | Miami
The serviceman, Oscar, was wonderful. He was very conscientious. He fixed the problem and left my kitchen as he found it. Wonderful experience.
Janice T. | Miami
Excellent service and Manny was great explaining step by step how he was planning to fix everything!
Tamara C. | Miami
The technician, Elio, very professional and the plumbing work was excellent.
Teresita E. | Miami
Very Professional & helpful to fit our needs.
Rafael P. | Miami
Quick clean and efficient. Thank you
Charles C. | Miami
thank you for quick response, I called around 11am and you where there by 12:30 and fixed the problem.
mimi m. | Miami
Fast efficient and explained and showed pictures what the problem was
Gavonnia G. | Miami
great service!! fast and reliable
michael w. | Miami
the appointment time was kept. the work was completed on the first visit.
gabriel d. | Miami
my name is Sharon long , on march 10 , 2016 , invoice number 18643595 , person that helped was vladmir and his number is 1782 .Vladimir was on time , has a very nice personal and work is excellent .thank roto- rooter for sending a nice person like Vladimir .
sharon l. | Miami
the plumber Robert Valverde was amazing, very knowledgeable, explained problem in detail and offered reasonable solution, then completed work promptly and with great knowledge. many thanks!!
Robert R. | Miami
Great service the plumer came at 11 pm and solved the problem. Thank you
Elsie P. | Miami
Excellent service, profession and courteous employee. Will definitely keep using your services.
Gricel H. | Miami
Most professional company we have had to look into our continuing problem now solved by Roto-Rooter. The rep who came to our door was so well dressed and professional in his manner that I thought he was an estimator and would not be actually working on our problem. To my surprise he said no, he and his partner would be working together and that if they couldn't solve the problem there would be no charge. Thorough, knowledgeable, professional. The best. Would not hesitate recommended or calling Roto-Rooter in the future.
Elisabeth R. | Miami
Rotor-Rooter proved beyond a doubt their motto of making sure their customers receive the best from them. I was very impressed with the expert dispatched to detect and solve my plumbing problem. All of my questions and concerns were addressed and explained very clearly. Thank you also to the staff members for their immediate responses.
Sandra W. | Miami
The attention to detail and service was impecable. Miguel H. and Jose M. from the water restoration were professional, courteous and amicable. I am so glad we received their services. I also had a young lady who was the one that contacted Miguel H. and Jose M. to service my house with the water damage. I don't know what I would had done without her, because she was so knowledgeable and had an incredible calmness as to the direction we had to take in resolving the water damage inside the house. Of course, Joe who was your main person assessing the problem, was the best. Thank God we still have people with that quality of character. Thank you Joe for noticing that I was alone and trying to resolve the water damage caused by an outside company, who were insisting that it was not their fault, which at the end, it was. This company will be on my #1 list for any future troubles we may encounter. Again, thank you!
Maria A. | Miami
The service tech Ronny Rivera (2437) conducted himself very professional with a tremendous customer service knowledge. I am very satisfied with his service!
Jaime M. | Miami
the service was excellent and very professional
leslie w. | Miami
I called Roto Rooter because a previous plumber told me I needed a particular service. The plumber that Roto Rooter sent (Manny) took the time to listen and as a result my plumbing issues was resolved within a couple of hours. He took time and had tons of patience. He explained the process to me which resulted in a very satisfied customer. Highly recommend!
Tanya S. | Miami
The worker took care of the problem and explained the cause of the problem. And told me how to prevent future ones. He was very professional and appears to be knowledgeable about his job.
Maira Luz K. | Miami
Your Roto Rooter man responded to a late evening call on 1/20-1/21 2016 and finished about 1:30 A.M. He removed roots from an outside sewer line that was forcing water back in the showers and toilets. He was knowledgeable, professional and friendly. Job well done. I believe his name was Jayvon?? Sorry...It was late and I was sleepy. Excellent plumber.
William D. | Miami
Service tech Ronny, number 2437 came out to my house today to clear my washer drain line. It's the first time any tech tried so many different things to make sure the problem would be fixed the first time so I wouldn't have to call again for the same problem. Way to go Ronny. Thanks again.
Bruce Y. | Miami
I had the best experience with Roto-Rooter today. Had a backed up system and my plumber Ronny, employee number 2437, was super patient a thorough. He would not give up until everything was perfect, even when he had to deliver bad news about my old cast iron pipes. Could not have asked for a better experience!
Christopher B. | Miami
Tech # 345, Marlon Torres, was very professional and courteous. I am very satisfied with his service.
Ramiro M. | Miami
Renne was very professional, he explained the problem in detailed, worked quick and efficient he used gloves and did not damage anything.
celestina d. | Miami
Excellent response. Professional attitude. Job well done. Thank you
Carlos G. | Miami
Excellent work. He was on time and efficient.
Julie W. | Miami
The technician, Ronny Rivera (#2432) was on time, knowledgeable and did a great job free up our drain line. The blockage was substantial and could not be removed with a manual snake by myself. Ronny came in and cleared the blockage in less than an hour. I was very satisfied with the result. Thank you Roto-Rooter.
Patrick R. | Miami
Plumber was very courteous, neat (cleaned area), and professional.
Leonie P. | Miami
Oscar the technician was fabulous courteous and very knowledgeable. Extremely satisfied with roto rooter and the services provided
Lizbet B. | Miami
Optimal service was provided by the Roto-Rooter representative who came to our home.
Alma M. | Miami
Last week all of a sudden my toilet would not flush, and the contents began to back into the tub, and what should have flushed out began flooding my bathroom floor. I was devastated and had no idea what to do. I was helpless and hopeless. This was a serious situation for us. We prayed about who we should call. The Lord had us to call Roto Rooter. My plight was so serious. But I am grateful to Pablo Varona and Manuel Danzal (tech #2813) and their team. We received excellent customer service. My experience was incredible. From my initial phone call to the completion of the work. The dispatch staff would call me to update me on the location of the technicians. Manny and the technicians handled the job with pride making sure they explain every detail wanting to do their job right. I really felt they wanted to please me the customer. Even the workers were personable, and professional. Mr. Pablo and Manny you are men of your word! Thank you for your integrity, professionalism and compassion. You represent Roto Rooter very well. May God bless you, your family and Roto Rooter. Your company is spoken of very highly even by someone who lives in Arizona. We he heard about my plight (he was not aware i had already called you), but the first thing he said is "call Roto Rooter, they are some great guys and they do good work." I know this was a challenging job to do, but I must say we received excellent customer satisfaction. Mr. Pablo, Manny and the entire staff are to be commended for a job well done. Carlene L. Miami, FL
Carlene L. | Miami
I was so thankful to have you come to my house on a Saturday night when all bathrooms were stomped up! Miguel, the tech sent, was wonderful. Thank you so much for being there 24/7.
Aurora R. | Miami
Have used service several times over past years. Always receive excellent results. Service technicians profession and take time to give explanations of situation and necessary repairs.
Alice C. | Miami
We live in a gated community and our paranoid guard made it difficult for the plumber to enter, but he persevered and returned quickly. Hector was patient and seemed to want very much to please us. He made two trips to Home Depot without complaint and got us exactly the fawcet we wanted. We are very pleased with his work and his can-do attitude.
Noreen M. | Miami
Great Job by Elio and his helper Rafael. Resolved my problem quickly and correctly. Thanks,
john k. | Miami
Elio and his assistant did a great job. They did a recheck on my problem and found the issue. They worked with me and we came to an agreement on the repair. They worked on it quickly and efficiently. Thanks to Elio my problem is resolved. Thanks Elio and Rafael
John K. | Miami
My technician Elio (tech #2472) was very knowledgeable and worked diligently to solve the issue. Despite a difficult clog, he was able to fix it and I am quite happy!
Daniel R. | Miami
Great service. Marlon was Super!
Joe S. | Miami
So here it is; a tropical storm/hurricane on its way and no water in the cabana of our community. Late evening we found out that our water was cut off by the water company. Not due to non payment if not a leak. We looked on line and decided to contact Roto-Rooter. It was a name I was familiar with and even remembered the jingle from my childhood. I put them to the test. Because of the situation of the storm coming our way in a day or so and it being preparation time, I thought no one would come out until a few days after the fact. I was completely wrong... By the time I completed the info on line, in a short turn around time I received an email informing me that someone was on their way. Much to my surprise, a Tech came out to the property within a very reasonable time. The issue was detected and resolved. Blew our minds because it was leak that I believe could only have been detected with the proper equipment (which they had on hand). The Tech was very professional, nice and our problem was solved promptly. I highly recommend this company and of course I'll call them if I have another issue. Obtaining reliable vendors in our business is very important to us. Roto-Rotter met all of our expectations. from the President of the Board I rate my experience a high 10
New P. | Miami
So here it is; a tropical storm/hurricane on its way and no water in the cabana of our community. Late evening we found out that our water was cut off by the water company. Not due to non payment if not a leak. We looked on line and decided to contact Roto-Rooter. It was a name I was familiar with and even remembered the jingle from my childhood. I put them to the test. Because of the situation of the storm coming our way in a day or so and it being preparation time, I thought no one would come out until a few days after the fact. I was completely wrong... By the time I completed the info on line, in a short turn around time I received an email informing me that someone was on their way. Much to my surprise, a Tech came out to the property within a very reasonable time. The issue was detected and resolved. Blew our minds because it was leak that I believe could only have been detected with the proper equipment (which they had on hand). The Tech was very professional, nice and our problem was solved promptly. I highly recommend this company and of course I'll call them if I have another issue. Obtaining reliable vendors in our business is very important to us. Roto-Rotter met all of our expectations. from the President of the Board I rate my experience a high 10
New P. | Miami
the tech that came vladimir 1782 was savy and gave us a great service . I am verry happy that we decided to call you. thank you for your excelent service.
Jose m. | doral
I am very glad I called Roto Rooter. Excellent service and very professional.
Carmen S. | Miami
EVERYTHING WAS GREAT/
Iby G. | Miami
The technician was amazing. was a very difficult job but he was the best. Thanks so much! !!!
Fernanda M. | Miami
You may not publish my phone number, you can publish my testimony. . . ========================================================================== So here it is; a tropical storm/hurricane on its way and no water in the cabana of our community. Late evening we found out that our water was cut off by the water company. Not due to non payment if not a leak. We looked on line and decided to contact Roto-Rooter. It was a name I was familiar with and even remembered the jingle from my childhood. I put them to the test. Because of the situation of the storm coming our way in a day or so and it being preparation time, I thought no one would come out until a few days after the fact. I was completely wrong... By the time I completed the info on line, in a short turn around time I received an email informing me that someone was on their way. Much to my surprise, a Tech came out to the property within a very reasonable time. The issue was detected and resolved. Blew our minds because it was leak that I believe could only have been detected with the proper equipment (which they had on hand). The Tech was very professional, nice and our problem was solved promptly. I highly recommend this company and of course I'll call them if I have another issue. Obtaining reliable vendors in our business is very important to us. Roto-Rotter met all of our expectations. from the President of the Board I rate my experience a high 10
New P. | Miami
Technician was great! Did the job the right way and explained to my elderly parents how to use all the new installations.
Jerry J. | Homestead
You may not publish my phone number, you can publish my testimony. ========================================================================== So here it is; a tropical storm/hurricane on its way and no water in the cabana of our community. Late evening we found out that our water was cut off by the water company. Not due to non payment if not a leak. We looked on line and decided to contact Roto-Rooter. It was a name I was familiar with and even remembered the jingle from my childhood. I put them to the test. Because of the situation of the storm coming our way in a day or so and it being preparation time, I thought no one would come out until a few days after the fact. I was completely wrong... By the time I completed the info on line, in a short turn around time I received an email informing me that someone was on their way. Much to my surprise, a Tech came out to the property within a very reasonable time. The issue was detected and resolved. Blew our minds because it was leak that I believe could only have been detected with the proper equipment (which they had on hand). The Tech was very professional, nice and our problem was solved promptly. I highly recommend this company and of course I'll call them if I have another issue. Obtaining reliable vendors in our business is very important to us. Roto-Rotter met all of our expectations. from the President of the Board I rate my experience a high 10
New P. | Miami
You may not publish my phone number, you can publish my testimony. ----------------------------------- So here it is; a tropical storm/hurricane on its way and no water in the cabana of our community. Late evening we found out that our water was cut off by the water company. Not due to non payment if not a leak. We looked on line and decided to contact Roto-Rooter. It was a name I was familiar with and even remembered the jingle from my childhood. I put them to the test. Because of the situation of the storm coming our way in a day or so and it being preparation time, I thought no one would come out until a few days after the fact. I was completely wrong... By the time I completed the info on line, in a short turn around time I received an email informing me that someone was on their way. Much to my surprise, a Tech came out to the property within a very reasonable time. The issue was detected and resolved. Blew our minds because it was leak that I believe could only have been detected with the proper equipment (which they had on hand). The Tech was very professional, nice and our problem was solved promptly. I highly recommend this company and of course I'll call them if I have another issue. Obtaining reliable vendors in our business is very important to us. Roto-Rotter met all of our expectations. from the President of the Board I rate my experience a high 10
New P. | Miami
The service person was excellent! Very well mannered and did an amazing job. Definitely will request this service again.
Maria C. | Homestead
Miguel and Yansi were great. They were wonderful representatives of your company and an asset to your operations. Last April we had a not so good experience and later had a followup call on a Sunday from a manager to find out details and apologize. This impressed us and when we had an issue we called Roto-Rooter again. We are happy we did. MIguel and Yanzi were prompt, professional and knowledgeable. We are sending a review to Angie's List so that others can know about your service and workmanship. Sincerely, Lea and Alice Riley P.S.The camera is cool and all is clear now.
Lea R. | Miami
The guys were so polite. They were great. Definitely worth a promotion that was hard work. Or a good raise. You need people like them working for this company.
Yvette S. | Miami gardens
I am so pleased with the service. I called to schedule for a tech to come out to my house. They told me it would be within a 2 hour time frame, which turned out to be only 30 mins. very quick service. The techs name is Aaron ${esc.hash}2394, he was awesome. Super friendly and professional. He did a great job and i will definitely recomend his to anyone who calls. The service was great. I will call them first any day.
Ivania R. | Hialeah
Mike Story
Manager
305-535-2373
Address
Google+
1726 Northwest 36th Street, Unit 3
Miami, FL 33126

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