Metairie, LA Rate location (46 Reviews) Call Now 504-468-3324

Roto-Rooter Metairie, LA: Customer Reviews & Testimonials

When you need experienced plumbers in Metairie, LA, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Metairie, LA

George Hardin (Tech # 2170, New Orleans Branch) was prompt in arriving, friendly, courteous and professional. He was successful in unclogging our kitchen sink, which required approximately 50-60 feet of snake.. He thoroughly explained the process to us and we were pleased with the service. However, the pricing was a little higher than other companies we've dealt with in the past. Williams Family
Myrna W.
Rotorooting services are a dime-a-dozen but they were fast and efficient. The follow-up camera inspection was the bonus as well as advice on how to keep lines clear with probiotic drain care product.
Mike B.
Jeff (355) and Dorsey (1283) were polite and professional. They had my problem cleared promptly. Also, they arrived on time!
Aimee K.
Sidney tech #50 came out within onr hour of my call. He did a great job and was courteous and friendly, he cleaned up afterwards and did a great job. I would recommend Roto-Rooter again and especially Sidney #50
Charmaine T.
Nick of Roto-Rooter came out on a Saturday night to deal with our plumbing problem. He was prompt, courteous, and efficient and seems to really enjoy his work. While few of us want to have to face a plumbing problem, he was so impressive it almost made it worthwhile. Great job, Nick, and thanks.
Gary B.
I live in the New Orleans Area and was in need of a plumber. Andy, tech # 1317, came to my house quickly, diagnosed the problem, explained what the problem was to my actual understanding and informed me about how to avoid the problem from recurring.
Jared M.
I had the pleasure of using your service, today. Your technicians were knowledgeable, polite, down to earth, and courteous. They went right to the job and developed a happy customer. Thanks, John
John M.
Our plumber just left and HE WAS SO HELPFUL!! His name was Paul Schulz and he explained everything I needed to know. He was patient, gave me a lesson on how to restart our new disposal, and taught me how to keep it in good quality! I am so happy with our purchase and just registered for our warranty! Making the appt. was easy (which doesn't happen that often in New Orleans!!) and now I feel confident that in the future if we ever need help, we can contact Paul or other employees! Thanks ya'll!
Roxanne R.
We had a great experience with our technician Devin Jones. He was very professional and proficient. I highly recommend their services.
Erik F.
I live in New Orleans and was in desperate need of help with my kitchen plumbing problem. My drain was horribly clogged and was backing up in the garbage disposal, sink and my dish washer. The dish washer was over-flowing onto my kitchen floor making a holiday mess. My technician's name was Duriel. He was very courteous and knowledgeable. He explained the process and pricing for the job. Once agreed upon he completed the work efficiently and quickly. Thanks to Duriel all is well in the White household. Looking forward to an unclogged Happy New Year.
Rhea W.
Tub drain was clogged. Made a call at 8:53 a.m. and service tech (#355) arrived within 40 minutes as scheduled. I am a return customer so Roto Rooter had all my contact information in their computer. Service tech was quick and explained the issue and how to avoid in the future. He also cleaned around the work area and the tub. It was nice to be able to give him my credit card and receiving receipt online was a plus. Will continue to recommend Roto-Rooter to other property managers and owners.
Martha J.
Nicholas Alphonso Service Tech #2695 Got my toilet back working like new, was very professional Thank You Nicholas!!!!!
Donna J.
Nicholas Alphonso worked with my family to unclog both bath tubs in our home and for that we are greatly appreciative. His positive attitude and character forshadowed the roto-rooter services as distinguished from any other plumbing and draining services. I will use this company for any other sewer problems I encounter. Thank you so much for your assistance.
Warnette S.
Over the Memorial Day weekend, we discovered that we had a severe termite infestation and had to gut one bathroom down to the studs. Our bathtub was the original from when the house was built 45 years ago and had extreme difficulty in trying to remove the tub drain so we could take the tub out. We called a few different companies, we decided to go with Roto-Rooter New Orleans The tech Devin (tech 59) was very friendly and after giving us a quote, immediately got down to business and was able to take care of the problem. I give him 5 stars regarding his knowledge and ability to resolve our issue. If/when I need additional plumbing services, I will definitely call Roto-Rooter and request him by name. Tom H. Kenner, LA
Came home to standing water and a massive clog in my kitchen sink. Called Roto-Rooter and a technician arrived about 45 minutes later. George Hardin (tech #2170) quoted me a price, showed me the problem and gave me tips to prevent the issue in the future. I'm very pleased with the outcome.
Adrianna H.
New Orleans Roto-Rooter I really appreciate the fast and friendly service. I will use them again and again for my plumbing needs!
Jessica C. | Metairie
The technicians who serviced us today were courteous and seemed knowledgeable in how to clear up our plumbing problems. In New Orleans with so much debris clogging our drains, we need plumbers on our list of professional helpers.
Helen C. | Metairie
I called Roto-Rooter for a clogged kitchen drain for the first time. The technician provided service this morning & I can not compliment him enough. He explained all aspects of the service provided. He also answered all questions, was pleasant & thorough. My drain is running great, I would highly recommend calling Roto-Rooter for drain services.
Kathleen R. | Metairie
I live in the Algiers part of New Orleans and had leaking from the tub diverter in a bathroom. Tech 59 was prompt and his endeavors were excellent. As a plumber and service technician he expedited the plumbing problem in a timely fashion and worked continuously until the problem was eliminated. Excellent Job!
Marilyn L. | Metairie
A+++ New Orleans Plumber Service. Will use again.
Trey T. | Metairie
Roto-Rooter Service 1/21/2009. We would recommend Roto-rooter for any of your plumbing needs. Our service tech, Kenneth Jones was professional and efficient with his knowledge of plumbing. We called to schedule someone to come out and they were at our house within the hour. Thank you!!!!!
Very nice man. Would use again
Dalene B. | Metairie
The technician was there ahead of time. The work was done in a very professional manner and he explained the problem so that it might not happen again in the near future. Very pleased and would recommend the company.
John K. | Metairie
I like the idea of a quote before work is done
Viola W. | Metairie
Nick Alfonso is a highly competent, reliable, informative, and trustworthy. I have requested his services many times and he has had to fix problems that other plumbers caused.
Darlene P. | Metairie
Christopher came out right on time. He did a great job, very neat, efficient, and very kind. My sink is draining perfectly! Thank you!
Joan N. | Metairie
Great job. Fast service. Very friendly.
Donald S. | Bucktown
Specifically asked for Nick Alfonso because he's trustworthy and I feel safe in my home.
Darlene P. | Metairie
The technician was very nice and got the job done.
Sue C. | Metairie
travis was fantastic.. like horse from ..bonaza.. come walking up to me..tighten valve nut on fauset.. keep it real simple..said no charge...he passed it on,went extra mile.. i told him, he gave his tithe,tenth offering to GOD nad GOD will give back 100 fold...that's what i call..real new orleans..laignnappe... he'll be rich by GOD's wayand so will your company..with this kind of won't have to advertise..travis is walking advertisement..thank you..4113 kawanee ave..ducote..
rebecca l. | Metairie
The twq men that came out were very professional and Informative. We were very satisfied with our service.
Sue C. | Metairie
I am very happy with the job the plumber did. He came early and fixed the leak. I love Roto Rooter, thank you.
Robin R. | Metairie
I'm not sure but I think the plumber's was Todd. He spelled everything out to me I decided to go with a new faucet replacement. After all this present faucet lasted 52 yrs ( with my help ) He stayed until the job was finished and I was satisfied. On Jan 3,2016 I'll be 85 yrs old, I have been around the block, I know a good craftsman when I see one. NO leaks I thought Roto rooter was local but he was quick to in form me that it is International. Can't get use to the charges though. Born in the beginning of Depression, that might have something to do with it. Thanks for sending me a good man. sincerely , Philip Broadbridge
PHILIP B. | Metairie
Jamard, #856, was on site in a timely fashion, very thorough, explained the problem and solution very well. Went to purchase materials and got right back to work and even mopped up after. I asked about any discounts that might be offered and he referred me to the web site and I was delighted to find a coupon for $40.00 off, which was a tremendous blessing. I would highly recommend Roto Rooter.
Glenda L. | Metairie
Dwight is quite ingenious. He devised a plan to fix the pipe behind my cabinet even though the space would only allow him a slight entrance to the broken pipe, then he proceeded to conquer the worst case you could imagine, having to smell stale water that may have been built up for months, stale bug spray and cabinets 60 years old. I was amazed that his determination to fix this without having to have us remove the entire cabinet/countertop was priority one. You should give him a top of the line vehicle with top of the line tools and make him "King of the Pipes" for a week.(Not to mention a hefty raise). Thanks Dwight for being so successful. Also, his recommendation of having Roto Rooter send out the water team inspector was brilliant.
Edith M. | Metairie
Your crew of service technicians, Larry #183, Jeff #355, and Herb #94, serviced my home. They were knowledgeable, respectful of my home, courteous and on time. I would recommend them to friends.
Jacquelyn M. | Metairie
paul and assistant were excellent, clean, orderly,courteous. knowdgeable. REALLY KNEW WHAT THEY WERE DOING.. TOOK OUT OLD, WENT BOUGHT new, fix covering on hot water heater,old shed dad made 50 yrs ago. put new one right back in old place. others wanted to move to new location,etc. and they were friends of parents. i open yellow page right to rotor rooter,seen plumbing, used before,only for unstop drain, now if can do other service..a/c,electrical,etc. I"M A CALLING"" tell everybody.. great service... in pouring rain,outside..
Rebecca l. | metairie
All went well except promised time frame!
Beryl B. | La Place
The customer service on the phone needs help. First time I spoke the lady she said 11:00 to12:00. next time it was 1:00 to 4:00. I think ya'll have a communication problem with your customer service communicating with the dispatcher.
Gerald W. | Metairie
The price had gone up from the last time but I will use them in the future.
Willie M. | Metairie
Many thanks to Roto Rooter to your works force. They very knowledge & do not waste time doing there job. Many thanks again to a job well done!!
Judy t. | metairie
Paul Schulz was an excellent plumber and extremely quick and neat.
Jacqueline C. | Jefferson
Amos ${esc.hash}1418 and Marvin were exceptionally professional and courteous. I will be calling Roto-Rooter and requesting these gentlemen for any future plumbing service needs.
Jacques C. | New Orleans
Jacob was on time, friendly, professional and highly competent.
Mo K. | New Orleans
Order ID is 2151877098: Your technician, Duriel (#738) was professional, efficient, pleasant, and polite. He worked diligent until he resolved the problem and cleaned up the mess in our bathroom, tub, and shower to our satisfaction. I would have Duriel back again if I need for another drain problem.
Mark S. | Metairie
The gentlemans name who came to my house was Jerome. He was extremely knowledgeable, polite, and did an excellent job getting my problem resolved.
Jacob B. . | Metairie
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