Memphis, TN Rate location (45 Reviews) Call Now 901-323-4285

Roto-Rooter Memphis, TN: Customer Reviews & Testimonials

When you need experienced plumbers in Memphis, TN, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Memphis, TN

I contacted the company late on a Monday evening and got a call from the technician (Lyle) within 15 minutes. His estimated time of arrival was 45 minutes later, but he actually arrived about 20 minutes later. The technician was very nice and provided very helpful advice on how to keep my drains running free and clear. I will definitely contact the company again if I ever have another issue, but considering his tips I don't expect that to be any time soon.
Mary L.
Super nice, experienced service. I always appreciate how quickly you all can come out and your workers are always the best. Thank you so much
Sybilla L.
Repair man was prompt and courteous. He could not find my clean-out, so he had to call another man and they went down through my roof vent. Shortly after they left, I flushed a toilet and it ran over. I called and they were back here quickly. This time they ran the cleaner line further and pulled out roots. Everything works fine now. Both men were very polite and courteous, and did not waste any time. I will definitely call Roto-Rooter next time I have a problem. Please let both men know how much I appreciate their promptness and hard work. Rich Martin
Rich M.
Super nice, experienced service. I always appreciate how quickly you all can come out and your workers are always the best. Thank you so much
Sybilla L.
My double sink/disposer was clogged so badly, We plunged it, took the trap off, augered and cleaned it, then poured liquid plumber into it...Nothing worked. It was about 8PM and I couldn't reach my regular plumber, so I got online and called Roto Rooters 24 hr service..To my surprise, we actually had a "drain" man there within the hour. Not only was he friendly,& professional, he went straight to work and fixed my clogged drain in no time. He was also helpful in his suggestions to help avoid future clogs.. I was a first-time customer,& now am truly a fan.
Nancy H.
Had them out recently. Great Job. Will call them again
Lee L. | Memphis
Had them out recently. Great Job. Will call them again
Lee L. | Memphis
We were extremely pleased with the service of Roto-Rooter. We had to call them on a weekend and they were here fixing our issue within 2 hours of the call. They were very thorough in diagnosing the problem and making sure everything was working properly before they left. We will definitely call them for any plumbing issues.
Jessica S. | Memphis
We were extremely pleased with the service of Roto-Rooter. We had to call them on a weekend and they were here fixing our issue within 2 hours of the call. They were very thorough in diagnosing the problem and making sure everything was working properly before they left. We will definitely call them for any plumbing issues.
Jessica S. | Memphis
Very friendly and professional plumbers! Jesse and his partner were able to diagnose and solve my problem in just a few short hours. They kept me informed every step of the way and made sure that everything was working to my satisfaction before they left! Definitely call them if you have a problem!
Seth D. | Memphis
These guys are the best! I called about the main sewer line being backed up and within the hour that I had called they had a technician out! He fixed my problem within 20 minutes!! Thank you Roto-Rooter for being awesome! I highly recommend using them for your plumbing needs!!
Christine J.
These guys are the best! I called about the main sewer line being backed up and within the hour that I had called they had a technician out! He fixed my problem within 20 minutes!! Thank you... 
Christine J.
I called around 9:30am & they were able to send someone before noon. Mr James was right on time. Neither he nor I were very hopeful about the situation, but he worked his tail off to get the issue fixed in less than an hour. Saved my day!
Caroline S.
Fast service worker repaired leak, in 20 degree temperature. Thank you!
Doug M.
A
Very polite, showed up a little ahead of schedule. Once I explained the situation, and he totally understood, he began to fill out the much needed form without hesitation. Nice Man.
John H.
A
Technician Dustin promptly called me after finishing his prior job and I was able to actually troubleshoot the problem with my kitchen disposal and slowly draining sink over the phone with his expertise, so no service call was even necessary and it didn't cost me a dime! Very pleased with this outcome and would recommend him and Roto-Rooter Cordova highly
Jeff H.
A
Showed up on time. Nice and profession man named Andre. He performed the services just fine. When he quoted me his price I showed him the coupon and he said that he was already giving me a discount. In my opinion the coupon should not be advertised on her if it is not going to be honored. Andre should have quoted me 200 if he wasn't going to honor the advertised. I chose Roto Rooter because of their $30 coupon. TECHNICIAN DID NOT HONOR $30 COUPON. I called the office and they agreed to mail me a check for the $30.
Everette B.
A
I was in desperate need of a plumber, and fast. I was on a time crunch and in need of making it to a work function as quickly as possible. I am a young woman who lives with two other ladies. Obviously plunging was the best we all had to offer as solutions. In a panic I called Roto Rooter. Because I knew I needed a reputable plumber. And that's exactly what I got. Ami (#6) came out and helped me solve my issue quickly and even allowed me to use the $10 off coupon that I had found online but didn't have ink in my printer to print out. I really appreciated the professionalism and care shown in checking out all the possible causes of my problem.
Lindsay B.
The quality of Roto Rooter's work is great! Carlos was very friendly and helpful, as well. I can't think of any reason to not use this Memphis plumber again. Thanks!
Allison B.
It is Monday morning and while cleaning my kitchen I found that my drain is clogged and backing up. I called Roto Rooter thinking the problem was going to be a lot worse than it was and thankfully it wasn't. The friendly person who set up the appointment said to expect a service man between 11 - 1. In less than 30 minutes I had a call from Ami Bikri telling me that he was on his way and would be there a little after 10. Found that it was just a clogged drain and no huge deal. Ami was informative, tidy and friendly. If you need a plumber in the Memphis area they are the one to call. Thanks for making my day less stressful.
Ipc R.
Very professional service. Recommended th right disposal for my needs and I got it. Installed quickly.
Bob M.
Cheryl - April 4, 2012 Thank you for sending Ami to fix my clogged shower. I was dreading this, thinking it would me messy and disgustingly gross. Ami was very professional. He explained the process and the dangers of using Drano (which I had already tried but know better now). He also checked the basement to make sure there were no problems with pipes leaking there. He showed me what was causing the clog and left the bathroom cleaner than he found it. I really appreciate that Ami was at my house within 1 hour of my call. Great customer service!!
A Google User
Came on Thanksgiving day was on time and worked efficiently and effectively
Dan B. | Memphis
very good plumber took care of my drain problems.
John D. | Memphis
I just wanted to say thank you to the owners of The Summer Ave location, The Johnsons. My mothers tub was stopped up and Ty Huddleston was able to come an fix it free of charge. I greatly appreciate that since she is on a fixed income. My mother said Ty was friendly and knew what he was doing! you have a great employee there!! Thank you again!
Lesley C. | Memphis
Dennis did a great job! My sink runs perfectly. Note: After I told him that I was on a fixed income, he offered me the 10% discount. I am grateful for that, since my income is tight.
Terry S. | Memphis
I am very happy with the service and would use this company again.
john h. | Memphis
I could not be happier with the service, and the employees that did the work
Paul R. | Memphis
Roto Rooter staff and repairmen have always been super nice, prompt and helpful. It's a relief to know you're there whenever needed. Thank you!
Tammi L. | Cordova
Excellent service by Ted Bruehl. Thoughtful suggestions. Completed work in a very timely fashion. Excellent customer contact skills. I will always use him as my personal plumber.
Wilma T. | Memphis
The receptionist, Betheny, was very friendly and helpful and the technicians that showed up, Lyle and Bradley, were also very friendly and helpful. I will recommend Rotorooter to anyone with a problem with their sewers. Mike Walsh
Michael W. | Germantown
Prompt and competent
Andrew M. | Memphis
Service man was in an out in a timely manner. Good job.
Alfonzo H. | Memphis
After being told to expect a representative between noon-2 p.m. we were pleased to even fast service at 10 a.m. Ammi (not sure of spelling) had all the answers we needed to our questions. He was very thorough and showed compassion for his job.
Larry R. | Germantown
Excellent service as always by Jermaine Ray. He is an asset to your company, and when I have any issues, there is nobody else in Memphis that I would call. Keep up the good work.
Bradley H. | Memphis
I was really pleased in how quickly they responded to my call and fixed the problem right away.
Pamela F. | Memphis
Nice technicians who got here quickly and were every thorough.
Rosemary C. | Memphis
Excellent service. Did not know what to expect as I have never used Roto Rooter. From the initial call to the in home service, everyone was professional, kept me informed, & completed service to expectations. Will definitely use again.
Sherry H. | Cordova
Jermaine was very helpful in clearing our washing machine drain. And he was the most courteous and professional service person we have had in a long time.
Missy M. | Germantown
The guy was great,showed me the problem and fixed it.
Antonio p. | memphis
The technician "Ami" was very patient and thorough. It was a very clogged up drain. It took twice as long to clear it.
Richard B. | Memphis
John Dickan and his crew were outstanding. He came to my home within an hour of notification. I am so impressed with his knowledge, professionalism and customer service. He spent time explaining everything to me. He arrived at the time he said he would and was so helpful moving my furniture and contents in boxes (I live alone and had no help.) I work in a service industry and customer service is a major goal for every customer interaction. He talked to the adjuster for me, which was a big deal for me. I will definitely recommend John and Water Restoration to my friends. I would give him 10 stars!!!
Jeanne H. | Cordova
The plumber was experienced, positive, and pleasant. He finished my clogged drained in less than an hour and got my life back to normal....I love RotoRooter and I recommend this company to all of my friends.
Neddra R. | Memphis
Showed up when scheduled. Completed job in a few minutes. Excellent customer service. Thank you..
Chip B. | Memphis
We found Perry Person, #004, to be prompt, professional, and polite. Our first impression of your business has guaranteed recommendations and return business, thanks to Mr. Person.
Jeramy C. . | Memphis
Lee Leonard
Manager
901-323-4285
Location
Memphis, TN

Back to Top
Business Account Login