Manhattan, NY Rate location (57 Reviews) Call Now 212-687-1662

Roto-Rooter Manhattan, NY: Customer Reviews & Testimonials

When you need experienced plumbers in Manhattan, NY, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Manhattan, NY

Service came in promptly after the call. ( It was Sunday afternoon ). It was tech#86. Service was done very professionally: He disassembled all connections, Cleaned sewer pipe, did a few comprehensive testings and then put everything back. He gave me a few recommendations what should be done in the future. In compare of other service companies, which provide similar things - this is the best.
Lev S.
Called them up very professional rep set up an appointment. Plumbing guy came on time even though it was Saturday morning. Cleaned up the root clog on the sewer line. They were bit pricey but the job was done in A++ quality way. Also gave 6 month warranty on the job.
Khaja H.
We had a clogged drain line to our bathroom sink. I'm pretty handy and went and bought an auger and tried cleaning it out. The auger broke and the sink drain was still clogged. Roger came and diagnose the problem quickly. We agreed on a price and he took care of everything. It was certainly beyond the scope of anything I could have done and the peace of mind of knowing it was done right was worth every penny.
Fred I.
My experience with Roto-Rooter was great. My plumber, Henry, was efficient and friendly. After a few moments all of the water immediately drained! And he even helped with some of the major clean up! Thanks, again!
Anaika F.
It was fine. They were timely and efficient.
Ragu R.
Its great to have a company around that you can depend on when you have a problem.  I have dealt with Roto Rooter twice in the last year. First time, it was an emergency when I was selling my house and few hours before open house on a Saturday and they came through for me, the guys were great quickly took care of the issue and like nothing happened.  Last week I had a technician come in, Tom came by and looked at my new house, I had him service the house before any emergencies happen. Tom was great, very informative and educational. He checked everything. Very happy with the service. Thank you again.
Irina R.
I had a sewer back up in my house on a Sunday 2 hours before a guests were arriving for a party. Rotor-Rooter answered the phone promptly and had a plumber at my house within an hour. During that time they called me twice to give me an estimate on their arrival. Once he showed up he went to work and quickly solved the problem and my party went on without a hitch. They aren't cheap but when you need emergency service and a job well done I would recommend them highly. Ask for Steve he's terrific - polite, efficient and cleaned up after the work.
Donna F.
Great service. Very professional, timely and honest. Gave me pricing before getting started (which was a bit high) but when it's late at night and you need to use the bathroom - worth it. Would definitely use again.
J P.
Had a leak from my toilet base. Made a call to Roto Rooter and in less then 2 hours they responded. They very quickly diagnosed where and what the problemwas, and what hade to be done to fix the situation. They gave me a price quote which I thought was fare, as well as when they would come back to fix the problem. They came back as they said they would. They finished the job faster then I expected. They were very neat, no mess. It took me a couple of minutes to clean up the two rooms that they had to work in to fix the problem. If I have any more plumbing problems or work that has to be done the first phone call I will make is to Rooto Rooter.
Joseph S.
I was very satisfied with the service I received. Right from the beginning when I called to make my appointment to the day the technician arrived. He cleaned out my main sewer line which allowed my drains (front and back) to be cleared. The technician was very informative and explained my options, which I appreciated.
Dorothy P.
Very professional! I went online and scheduled an appointment for between 12:00 and 2:00pm on MLK day. I received an email confirming my appointment time. At around 1:15 I received a call from the receptionist stating that the plumber was on his way and that he should be there within 30 minutes. He showed up within 20 minutes of the call. He tested the line and informed me of the cost. He was very professional and diligent in carrying our his responsibilities. The job took longer than expected but the price did not change. He was very neat and took great care in avoiding creating a mess. He adequately cleaned whatever he did mess up.
Elizabeth G.
I woke up to water all over my floor - a fractured radiator. It was 8am. I called Roto Rooter for a plumber and they were extremely helpful and courteous and someone was there in the afternoon. An extremely competent plumber - William! - with a lovely demeanor. Thank you William! The whole problem was fixed in a few hours.
Molly C.
Very knowledgeable, friendly and the job was done quickly and efficiently
Chris W. | Yonkers
Great service our service tech " Elvis" was excellent and we couldn't ask for more. Job well done
Frank U. | Peekskill
Excellent service provided by knowledgeable serviceman!
Nancy w. | Mamaroneck
Thank you sooo much for your prompt response. Your serviceman Ernesto was polite, professional and completed the work required quickly! Would recommend your company without hesitation!!!
Kathleen L. | Ossining
Miguel was polite and efficient and even answered other plumming questions we had, unrelated to the service call. Thank you!
Lisa B. | White Plains
Lawrence Y. | Yonkers
Miguel did a great job! Honest and dedicated worker!
Keisha R. | Carmel
Quick response, thorough repair (remove a blockage in basement commode discharge and remove all roots in the pipe to the sewer! The worker was congenial, professional, explained and demonstrated evidence of the failure in the system! worked professionally and was gone in a good time!!
Robert L. | White Plains
Bayo got here quickly, was quick and efficient, friendly and informative. Thank you.
Gloria P. | Mamaroneck
Services rendered by Ricardo Thompson were prompt, efficient and professional. i would be happy to recomend your firm and Ricardo to others.
warren c. | Mamaroneck
The wait was very lengthy ,however once the technician arrived everything was great. He was very attentive and knowledgeable. In addition ,he took pride on his work!
Julio s. | Ossining
I called on Frl. afternoon at about 3:30. The technician was at my home by 4:15. He stayed until the problem was corrected to the satisfaction of both of us. Everyone I spoke to or dealt with at the company was pleasant and helpful. I would certainly use them again.
Michael A. | Yonkers
I recently had Rotorooter clear my sewer line. During the cleaning of the sewer line Rotorooter explained that the sewer line from my house to the street was damaged. A relining of the old pipes was reccomended and I agreed. The relining was completed by Rotorooter very professionaly and I am very satisfied with the outcome.
Nicholas R. | White Plains
Your technician (Shawn #1963) had a difficult situation in solving my dilemma with the laundry room sinks that were backed up with foul smelling water & dirty gunk, however, with his expertise he unclogged the main sewer line by removing 2 caps & using a wire snake to open up the main line pipe & used a plunger in the laundry room sinks, then the water finally went down the 2 drains. He asked me to flush both toilets in my home & to run the water in the bathroom sinks as well as the kitchen sink and to fill my washing machine with water & let it flow out of the hose into the sink as part of the test. The water had flowed freely into the drains without any additional backup. I was very grateful that Shawn was able to correct my water backup situation in both laundry room sinks. He was terrific & even cleaned up the area after he completed the task. He was kind enough to empty out a large plastic bin that was filled with the dirty murky water & other gunk from inside the pipe. I had let him borrow a little 4 wheeled trolley to put the plastic bin on to pull across the floor, and I asked him to dump the water onto the dirt outside my rear basement door. Shawn was very efficient & knowledgeable about the work that needed to be done & explained the process to me as he was working to clear out the clogged pipe. I appreciate that he was able to come to my assistance today. Now I won't have to worry about my laundry sinks overflowing in the future. Thank goodness! ***EXCELLENT JOB*** Sincerely, Elizabeth A. Menchen (A Grateful Customer)
Elizabeth M. | Yonkers
The crew was prompt, courteous and did a good job.
William S. | White Plains
The service technician was very courteous and professional. The problem was difficult to fix, but he persevered until it was solved satisfactorily. He should be commended for his good work.
Duane S. | New York
I found the two gentlemen to be very professional and friendly. My great appreciation for Cory and John
Linda H. | Staten Island
Stephen was great. He answered all my question so that I could understand completely. Next time would ask for him to come. Would highly recommend him.
Joan c. | brooklyn
Great job Junior !!!!
Calvin Y. | Staten Island
Great intelligent service . Technician Ron was as good as you can get. Totally pleased
Sunflower Daycare S. | Brooklyn
The technician was very informative and hard working extremely patient overall a professional.
Juan V. | staten island
Came quickly and finished job quickly
Christine F. | Dyker Heights
Mr. Dave Bowes, took care of my sewer problem professionally and efficiently. He was very helpful in giving me advice on how to take care of the plumbing fixtures in the whole house when it came to using the maintenance products I ordered. I thought it was very good to be able to get the product delivered on the same day. I put it to use as soon as Mr. Bowes cleaned the main sewer pipe. Thank you for quick, professional service. Mrs. Zoraida Custodio-Hernandez
Zoraida H. | Brooklyn
Service Tec was courteous and knowable.
L. M. | Brooklyn
Your service people were polite, quite efficient and helpful.
Theresa A. | Brooklyn
I just wrote a google review as well... but wanted to let management here know personally how very impressed I am with your service. I just finished a water remediation project with Leon and Dexter and they really did such a great job for us. You have a great team in them. Total professionals and a total pleasure to work with. Even my tenants were impressed with Dexter. My husband and I own a few buildings and I work in Real Estate and I don't know why I never used RR before, but certainly moving forward you guys will be my go to plumbers as well as who I recommend to clients. Thanks for your help 2 times this year!
Kara K. | Brooklyn
I was very satisfied with the work John did for me regarding my sump pump. I will definitely use your services any time I need plumbing work done. You keep your appointments and call if there is going to be a delay.
Joan B. | New Dorp
William is a good worker and very pleasant to do business with. I would recommend him to everyone.
Maryann G. | Brooklyn
Duval is a very courteous and knowledgable tech. Explained the steps of the job and findings.
Michael G. | Brooklyn
Kenny was incredibly helpful- quick, courteous, and fixed my stopped drain with ease!
Penelope Y. | Brooklyn
My tech name was Walter ${esc.hash} 4303 he was very good I explained to him I was having about 30 people over for Christmas and need the use of the bathroom. He worked until the system was able to be used. I just want to thank you Walter for your dedication to provide a system that worked.
Joe R. | Staten island
Technician was very knowledgeable.
Valerie G. | Brooklyn
The price was much higher than I expected. The plumber was very good and pleasant .
Aubrey J. | 119 W. 132nd St.
Use them all the time. Reliable and gets the job done. If there is a problem they come back in a timely fashion to fix not like the others
Andre C. | Brooklyn
We are very pleased with Roto Rooter's master plumber technician and office staff. they were very professional and handled our plumbing problem as discussed. We are very pleased and will definitely call again.
Anne D. | Ossining
Great service and super fast even on a holiday. Thank you Roto Rooter!
Viva D. | Brooklyn
Service was rendered in a timely manner. Technican was courteous and knowledgeable. He resolved the problem and offered suggestions to prevent this from happening again
Frank s. | brooklyn
The service person, Walter, was very courtesy and polite. He explained how the problem occurred and how to prevent it in the future. I will not hesitate to call him again if I have any more problems. I will definitely recommend roto-rooter and Walter to anyone with a plumbing problem.
Marie c. | staten island
To all who may read this, Call Roto-Rooter and ask for Walter! Why, because the man is a heart surgeon for pipes. I am so happy that you sent him to unclog my pipes. He persevered in analyzing the blockages which was clog with grease, lint and who knows what else was within the pipes - he tried several methods regular snake, air gun and than rolled out the big Mama Snake with the water flush. Let me say the junior snake and air gun cleaned out the initial gunk but when he brought in the Mama Snake, "AWAY GOES TROUBLE DOWN THE DRAIN". Thank You Walter and Roto Rooter
William Y. | Staten Island
Excellent service service guy was very courteous
Valerie c. | Brooklyn
Darnell (tech #635) and Henry (tech # 771) were exceedingly professional, polite and quick!
Rebecca W. | Brooklyn
I recently called Roto Rooter to help with damage to my home in Manhattan, NY. The damage was extensive. From the moment Sean Pedroso arrived on the scene my stress went down. He explained the Water Restoration services he would provide and walked me through how he would remove all of the damaged flooring, doors and walls, and how he would ensure that all the moisture would be removed. Not only was he knowledgeable, but his professional and reassuring demeanor made what started as an emotionally devastating experience into a very manageable one. I will highly recommend him if any of my friends or colleagues are in need of restoration services.
James C. | Manhattan
Very good service. Helped our sewer issue promptly.
Jerry Z. | Brooklyn
Our service was spectacular -from the time of call to the time it was completed. The technicians went the extra mile to ensure everything was in order before they headed out for the evening! Life savers!
Rachel B. | Brooklyn
Rodger professional, friendly with very positive attitude; focused and knowledgable.
Frank F. | Staten is
Tony D'Alessandro
Manhattan, NY

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