Manassas, VA Rate location (24 Reviews) Call Now 703-393-9516

Roto-Rooter Manassas, VA: Customer Reviews & Testimonials

When you need experienced plumbers in Manassas, VA, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Manassas, VA

See above.
Cheree C.
I called for my daughter whowe live with onSaturday 7/12/15late afternoon... They were very professional & knowledgeable. The serviceman arrived before noon the next am...A little late but acceptable...He was very polite & professional..He had the right pump with him & had it replaced within a few hours..He didn't make a mess & cleaned up after he was done...They don't charge any extra for emergency or weekend service...I was very satisfied with their service & I would use them again..Tom S for.Chelsea C. Stafford Va.
Tom S.
Both my mid-level tubs had been clogged for over a week.  I initially called in a local plumber whom not only was not able to determine the origin of the clog but also left a mess behind.  The next day a 2nd plumber I googled, showed up, charged $800 for infiltrating a "snake" into the drain but yet again unsuccessfully.  I proceeded to call Roto-Rooter in despair.  They promptly dispatched James S. To the house.  Now mind you this was a pre-existing problem with the drain therefore figured we had reached a dead-end and needed to replace the entire conduit.  I was wrong.  James S. was able to fix the clog ( water never streamed down the drain so swiftly ), clean the mess left behind by the other plumber and give me a list of products and tips to avoid a recurrence.   It only cost me $400 and their work comes with a warranty.  James S.  was extremely professional and mad cool.  The guy is a stud if you are reading this and are in need of a pro, he's your guy!
Massi K.
Roto-rooter out of Manassas made it out to our home within hours of our call. The tech was able to explain the necessity of a top to bottom clean-out for our 100-year old home -rather than doing - and overcharging for- another quick snake job another plumber had done just weeks earlier. The tech also spent extra time ensuring that the lines were clear downstream from every fixture in the house. All work was done without leaving any mess or damage to finishes or fixtures. Cost were comparable or cheaper than quoted by other firms, and included a 6-month guarantee that no one else offered.
Erik L.
James was gracious and friendly and professional. He worked efficiently, and cleaned the area well after the work was done.
Clyde J.
Naum arrived and assessed the problem. He fix the stopped drain and made sure our drains were working properly. He was very professional and pleasant. I would call roto-rooter again ifI had a problem. I would also ask for Naum. There is one price no matter what time of the day or weekends. That is a big plus. I called another company and they would not come out until the next day, not a help. Roto-rooter keeps track of their staff and sends the next available person out, which is really good for their client. Roto-rooter is the one to call always.
Diana J.
We were extremely pleased with the service. The prices were entirely reasonable and less than we expected for emergency service very late at night on the weekend. The technician was polite and efficient and the work looks professionally done. He explained everything that he needed to do before starting the work and there were no surprises. The emails and phone calls from Roto-Rooter keeping us apprised of the technician's arrival time were also reassuring and made the emergency situation less stressful. We had never used Roto-Rooter before, but would certainly use them again and recommend them to our friends and family.
Stuart E.
My tub clogged up completely the night before I was to leave town and have guests stay at my house. I called Roto-Rooter at 9:10 PM and explained my situation. They sent Santos to fix it for me... 
Elizabeth K.
Not just arrived on time, but called and asked if they could come early. Heck yes.Plumber was polite, professional and efficient. Was upfront about both minimum cost (if the problem found was minor) and max cost (if problem went all the way to the main drain). Work was done in time estimated. What more can you ask for?
Matt W.
Jamaal has done work for us twice and we've loved the service both times! He was prompt, courteous and very helpful.
T L.
During the busy holiday season we had a sewer back up into our basement. Roto-Rooter was extremely responsive, courteous, and efficient in the clean up. From the very first coordinator Victor who was very helpful with information about submitting any claims for sewer coverage, to the gentlemen who came in to do the materials clean up, our experience was excellent. I would not hesitate to contact this company in the future.
Milissa G.
Roto Rooter, Manassas, VA assisted as plumber in a renovation project we did clearing clogged pipes and, when a cracked sewer line was found, replacing that. The Roto Rooter team who did sewer replacement did an excellent job - esp. Devon who came early and stayed late to make sure everything was done right.
Frederick P.
Absolutely awesome. We had a clogged drain that was backing up into the basement and we called on late Saturday morning thinking that Manassas Roto-Rooter would send a plumber out on Monday. To our surprise they sent a tech out within 3 hours and he rocked. The task was not easy. Mayfri worked out a blocked line 65 feet into the drain and in addition worked out another blockage in one of the branch drains. He was extremely careful about the hardwood floors and fixtures, very professional and explained everything to us in detail. We could not have asked for a better experience considering the circumstance.
Joe P.
From start to finish it was a great experience. After having a sewer backup the day before, I called Roto-Rooter to come out and help me with my problem. The woman who answered the phone was very friendly and was able to get someone out hours. The plumber who arrived, Diego, was great and determined to fix the issue. He worked tirelessly for 2-3 hours until he got the 4 foot root out of our drain. It was a pleasure to do business with them. I highly recommend the company and the plumber, Diego.
Matt K.
Everything was great
Zeeshan N. | Manassas
Nathaniel was exceptional. There was a credit card stuck in our commode and it took a while for him to get it out. He was professional and persistent. He showed great care in fixing the back up. Nathaniel did an awesome job. 11 out of 10. Thanks for sending him out to fix our commode.
Chris G. | Stafford
After near 5 days of dealing with HMS home warranty and FlowRite, I was able to obtain service and resolution to our main waste line backup throughout our home with one call to your staff. Fortunately we were assigned Mr. Frezer Gebremeskel, who diagnosed and resolved the problem. Not only was he patient (having to deal with a mess that should've been resolved days ago), but also very professional and clean, polite to my son and family, very efficient and ensured every detail was taken care of...until I was finally able to run the dish washer after 5 days! Frezer is what customer service is about and much appreciated!! We can finally take a shower, cook, clean...thank you very much!
Ted H. | Springfield
Outstanding response time and service. Technician had all necessary parts on his vehicle - so he was able to get me back to normal quickly . .believe I called at/near 5:15 ET . . . received the service/repair within 90 minutes.....job was completed in about 2 hours. You have me as a "fan for life"!
Tom C. | Fredericksburg
Our service provider Lee was wonderful on February 15. He was very knowledgeable and extremely friendly. He really went above and beyond to help us, and we were very happy.
Tammi L. | Centreville
Michael was exceptional. Did not leave until we had solved the problem. One suggestion. You have all the above info from my email contact. It was bothersome to input it again.
Thomas P. | Arlington
Had a great experience with the technician who answered all my questions and then fixed my problem
Kenneth S. | Alexandria
Your plumber was very excellent. He went the extra mile to rid my pipe of a rock that was the root cause of my problem. The Restoration guys were also excellent. I received very fast service after my initial call and really do appreciate that. I will definitely continue to call Roto Rooter for plumbing & drain problems!!! Thank you!!! : )
April M. | Falls Church
The technician, John, was friendly, courteous, professional and efficient. He unclogged the drain, cleaned up the area, and recommended we install a new lint filter on the wash machine. He was done in just about an hour an we are back to normal.
Paul K. | Alexandria
Roto-rooter pricing is higher than expected, but the technician was awesome! Christopher Akhamie was the best plumber we have ever had! straight forward and did everything very quick and very good! Super nice guy.
Jonathan A. | Fredericksburg
Calvin Williams
10404 Morias Court
Manassas, VA 20110

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