Lowell, MA Rate location (11 Reviews) Call Now 978-254-6056

Roto-Rooter Lowell, MA: Customer Reviews & Testimonials

When you need experienced plumbers in Lowell, MA, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Lowell, MA

The shower tub diverter (the original Delta model installed in our 1970's home) came off in my hand on a Thursday morning. With two high school kids in the house this had disaster written in capital letters. I called RotoRooter at 10 a.m. , and they sent Mike over at 4 that afternoon. That alone was a miracle! He assessed the situation and helped us decided on what we needed to replace and helped us with the numerous brands available. He returned back bright and early on Friday morning and got right to work. It was a bigger job because this house was a prefab, which meant they built the plumbing and then put up the walls around it before shipping it. More work for him, but done beautifully. He was clean and professional, and worked continuously until the job was done that afternoon. I would not hesitate to call RotoRooter again, and would recommend them to everyone.
Laurie S. | Lowell
I just wanted to say how pleased I was with the service. The technician was so helpful and gave me so much information so I can make an informed decision on the service that I needed. He was professional and very friendly. And I was very happy to have same day service at no extra charge. Based on this experience I will use Rotor Rooter for any of my future plumbing needs. Thank you!!
laudy r. | Lowell
I have never in my 55 years of living have I been treated so good. From the fisrt call to set appointment until the problem was fixed. It was a difficult job. But I never seen people so commited to fix something. I mean these guys were on the phone with each other. Communicating back and forth. Just attacking the problem. LOL I think the made it personal them against the pipe. By the way. The pipe lost. And the dispatchers were in constant contact with me, sometimes calling twice to keep me updated on where there guy's were and how much longer they would be. These guy's and women that work for this company are the nicest and professional people I've ever dealt with. And i'll be passing it on to other people. I will never call or use another plumbing company. Thank you Rotor Rooter, you made a very bad situation turn into a great experience with great people.
James B. | Lowell
Mike was very professional, knowledgable and helpful. He went above and beyond his call of duty to help solve my plumbing issue. I will definitely recommend Roto-Rooter to others. Thank you very much, June Rapp
June R. | Lowell
friendly professional staff took time to explain exactly what the issue was and offered alternatives
dennis a. | Lowell
Pete #1760 and Shawn #2882 were very friendly, and informative in the process in what needs to be done. Great customer service!
kosal t. | Lowell
Pete and Shawn was very friendly, and informative on the work that needs to be done.
Kosal T. | Lowell
Our plumbing was all backed up and we could not use the bathrooms or any sinks. We called roto rooter at night and they came out the next morning. They sent Tom and he was amazing. He blasted away the roots all the way to the street. He explained the process and showed us the video as he worked. Tom was very professional and hard working. The problem was fixed and we are thrilled. Thanks so much, Jean
Jean F. | Lowell
completely happy with work
harry t. | Lowell
The plumber was friendly and analyzed the situation quickly. He was efficient and cleaned up when he was done. I was completely satisfied with the service he provided.
Lois C. | Marlborough
We were desperate for help with a tub/shower drain that took up to 40 minutes to drain. It was a huge problem morning and night with 4 people needing shower before work. The usual drain cleaners failed repeatedly and clearly a professional was needed. We contacted Roto-Rooter for their promise of rapid service, and they were great and arranged an appointment the same day! When they were 30 min delayed, they called twice to inform me and then came at the promised time. The plumber (Jim) was polite, friendly, and professionally. The work was completed in 20 minutes and we are delighted with the result. Thank you!!
Paula g. | Waltham
Joe DeLicio
410 School St, Unit 1
Lowell, MA 01851

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