Lorain, OH Rate location (12 Reviews) Call Now 440-949-7435

Roto-Rooter Lorain, OH: Customer Reviews & Testimonials

When you need experienced plumbers in Lorain, OH, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Lorain, OH

John, the plumber, understood our concerns and was very thorough in his examination of waste pipe and found no problem! Addressed a leak that has been troublesome for ages and fixed it promptly. Very courteous and knowledgeable young man. Have used this company in the past and would not hesitate to use them again and to recommend them highly.
Marilyn C.
The staff were extremely nice. They took time to answer all my questions. I am super satisfied with the work that was done. I will recommend them to my friends.
I was experiencing a plugged sewer line and it appeared to be outside the house. I scheduled the appointment for the next morning, it was Friday. First, they showed up when they said they would. They were courteous and got right to work. They identified the problem as a collapsed line, showed it to us on the camera and gave us a fair priced estimate. After agreeing to have the work done, they brought in the equipment and fixed it all that day! They had to replace 20 of a collapsed sewer line next to and under the driveway. They also had to deal with starting this project by accessing my dirt floor crawlspace that is only about 3 foot high and was obviously filled with some of the sewer contents from the backup. They did excellent work, and on very short notice. If needed I will not hesitate to use them again. I would recommend them to anyone!
Service: Leak in water main shut-off valve, 1/15/2012 Technician: Joe, operator 3219 After comparison shopping, I called Roto-rooter as they didn't charge to have a technician travel to you and give an estimate. Joe, technician 3219, came out to my house to inspect, service, or replace a leaky water main shutoff. Joe gave me a reasonable estimate for the repair, and quoted me a lesser charge should he not be able to repair it and have to replace it or escalate the service. Joe attempted the repair without insisting that I have the city shut off the water to the house, (which a city rep had told me could take 2 weeks due to the service call backup) and succeeded, instructing me on how attempt to service it myself in the future. He was very polite, professional, and informative; he did not push for a most expensive replacement, and saved me a lot of time, money, and frustration having the water main shut off (and later turned back on) by the city. Joe accepted my $40 coupon from the Roto-Rooter site, and my leak was fixed for $57 out the door. Much less than most other companies charge to even have a technician arrive at your door. I highly recommend Joe and Roto-Rooter for any plumbing work you need done.
Eric B.
Roto-Rooter Plumbers (4/3 thru 4/4) I had a great experience with Roto-Rooter. We had a clogged basement drain, and it obviously turned into more work than what we had anticipated. Jason, our Service Professional) was great. He explained everything that was needed, the procedure, cost, and time. He was professional and informative. He was also very upfront and honest about the work and what was needed vs. what was not needed (which we appreciated. This was a two day job over the weekend, but when it was done it was great work. I would definitely recommend Roto-Rooter to anyone. -Chris
A Google User
Service was preformed 07/07/2011. Installation of a new hot water tank by Tom was very well done. He removed the old tank and installed a new unit with no inconvience to me and was very neat about the whole process. Everything was left clean and neat. Very professional in explaining the new unit. I would recommend using Roto-Rooter, especially Tom, for any of your needs.
A Google User
Check them out on Facebook by searching "Roto Rooter of Lorain. They offer tips and tricks for plumbing as well as more information about the company.
A Google User
Keyth did a great job and took care of our problem. I would have him out again. Very pleasant.
Sharon K. | Lorain
The crew removed tree root from the sewer between my house and the street.
Margaret K. | Lorain
I called at 8:00am for a stopped up downstairs bathroom sink and was told someone would arrive within an hour; they arrived right on time. The two technicians had the sink unplugged in 20 min., were polite and cleaned up before they left. Would use again.
James M. | Lorain
Orlando #70 was the service tech and he was really good. I was confused with he price but he and Geoff explained how it all worked. Orlando was a nice guy and showed me the camera as he check the lines after cleaning them out. Thanks Roto-Rooter and thanks Orlando. I appreciate the help. Hope this review helps you out.
Jeffrey G. | North Ridgeville
very professional plumbers
michael w. . | elyria
Geoff Ristagno
Lorain, OH

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