Lockport, NY Rate location (36 Reviews) Call Now 716-433-2847

Roto-Rooter Lockport, NY: Customer Reviews & Testimonials

When you need experienced plumbers in Lockport, NY, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Lockport, NY

Very fast service,professional technician,explained everything and worked hard to fix my problem. explained everything,and worked hard to fix my problem.Andy G.
andrew g. | Lockport
Kevin was wonderful! He took care of my problem and was extremely polite. I would recommend roto router to anyone needing plumbing services.
Jessica J. | Lockport
Excellent work. Friendly plumber. Would recommend.
David S. | Lockport
My wife and I are very pleased with the quick; prompt service. Scott arrived within a short amount of time after we'd called. Our problem has been resolved very quickly, and we will not hesitate to contact again in the future if need be.
Michael K. | Lockport
Fast service & job was done quickly. Gentleman that came was very knowledgeable & kind!
Aaron W. | Middleport
I had a leak around my toilet . He replaced the seal with a new one . He tighting down the bolts that holds tank to the toilet . He clean up . His work attitude was knowledgeable and friendly.
Allen K. | Lockport
We had a new Hot Water gas heater installed and the tech was great, friendly, professional and experienced. They were on time and completed the job in acceptable time. Thanks
Brbara T. | Lyndonville
Very polite and professional. Quickly cleaned the roots out of my drain and the water was running again!
Mary Jane K. | Medina
We had just purchased our house and right away we had problems with what I thought was our our septic system (just ended up being a clogged line). My techs, Ken and Bob were awesome. Bob took the time to explain thoroughly how a septic system works being this is the first experience I've had with a septic system. They also took the time to look over other concerns I had with the plumbing in general. Kudos for the great job!
Joshua G. | Lockport
The servicemen were very helpful and answered all my questions. They put my worry to ease checking my lines for leaks. Very professional and quick.
Jeremy G. | Lockport
Kept us updated when technician was going to be later than slotted time. Very polite and efficient
Bruce F. | Lockport
Excellent service from opening clogged sewer line, to camera vision of line next day to repair of sewer line the next day. All crews worked as a team and were patient in answering all questions.
Donald C. | Getzville
Highly satisfied with the technician and advice he offered.
Jack G. | Buffalo
Doug was a gentleman and very helpful!
Rosemary D. | Amherst
Nick (3798) came over had to go through the deck to get to the clean out.it was 11 degrees out he stayed on that job untill it was done he was very polite never complained about being cold didn`t make a mess was on it for almost 3 hrs.very good price for the job.
Steven S. | Blasdell
Mike was great, he explained everything then did the work very professionally. This is the second time we used your company within 2 weeks and both times we were very satisfied. Thank you,
Gary B. | Springville
Lance Twoguns is a very determined technician, I would recommend his work to anyone of my friends. I will save his business card!
Dean F. | N Tonawanda
Ray F was a great technician. He came in, got our drain unclogged and even cleaned up. He was very good at explaining what he was going to do to fix our problem and then went right to work. I would highly recommend Roto Rooter and Ray F to any of my friends and family.
Linda W. | Orchard Park
Mike M and his partner were excellent for my basement water restoration clean up. they are the hardest workers i've ever met in my life. and did above and beyond --the best workers ever --and so courteous. AAAAA+++++
Sharon S. | Cheektowaga
We needed help and called Roto-Rooter. Scott Brown came out on Sunday to help us figure out what the issue was. He was unable to fix it without a Water Jet to remove the plug from the toilet. He came back first thing the next day and got it cleared for us. He then assisted us with contacting the right staff to do clean-up because of all the water damage. We now have a basement that no longer smells like sewage, and a new clean out in our front yard. Thanks to all the great guys that helped with the clean up and the crew that has worked so diligently to make an access point out front. Roto-Rooter will always be the one to call.
Yvonne S. | Medina
Lance was on time, thoroughly explained the problem and offered potential solutions to prevent this from happening again in the future. He was very helpful, informative, & courteous.
Peter C. | Hamburg
I was really shaken with the problem we had. But thanks to Daniel's (TECH ${esc.hash}1781) knowledge and calming demenior I was put at ease. He assured us the problem was under control and taken care of....he answered all my questions, took time explaining everything I needed to know, making sure I could calm down and was satisfied with his answers. THANK YOU DANIEL And thank you Roto Rooter ... I hope we never need your sevices again, but be sure I WILL not hesitate to call on your company if ever we do..or refer your company to my friends and family!!
Janet S. | Cheektowaga
very nice service person.
William f. | elma
Prompt excellent service. Very friendly and n Knowledgeable.
Jean M. | Niagara Falls
I had an overnight sump pump issue and was very relieved to had Chad arrive bright and early on a Sunday morning. He was very polite and did a great job replacing the sump pump. I want to thank him and your company for the great service.
Laura B. | Derby
Lance did some follow-up service on a shower drain this morning. He was very prompt, courteous, and professional. The job was completed quickly and efficiently...Excellent service!! I have used roto-rooter at least three times prior to today and have Always had an excellent experience....thank you!!
Egon F. | Grand Island
The service technician was wonderful. He completed the job faster than I would have thought possible! Thank you for the great service!
Amy @. | Williamsville
Mike was great. I had used another company last year for same service. You guys were much better. Cost was a little more but your guarantee before and after service are a deal maker. Will definitely use you from now on.
Warren H. | Lockport
Chad was extremely helpful & knowledgeable. Solved the problem quickly and was a pleasure to work with.
Scott M. | Cheektowaga
The service I received was excellent. With my sewers back up and not being able to use any of my facilities it was essential to get the problem taken care of immediately. The Rotor Rooter crew was timely, polite, efficient and effective. The work was performed quickly and surely and the crew cleaned up and left no mess at all. I am extremely pleased!! Thank you for your service.
Philip B. | Buffalo
Ray F was great, very professional
John S. | Hamburg
Both Albert and Rasheed were extremely professional and courteous. They answered all our questions and gave us advice for keeping the pipes from freezing. Anytime I have to call a professional for anything like this, I dread it, but they made the process very pleasant. While a service like this is expensive, they made it definitely worth my while. Would absolutely recommend your company to anyone who needs plumbing work.
Toni C. | Buffalo
Very superior service. Prompt, courteous, knowledgeable, & took care of my problem with the utmost professional manner. They explained things & kept me calm. I would recommend them to anyone. Also, no extra charge for a Sunday. Thank you Roto-Rooter !!!
Nancy W. | Buffalo
Gary was very helpful and cleaned up after himself.
Kate K. | Cheektowaga
Very pleased with the work
John S. | Cheektowaga
Mike Marks was our service person who did an incredible job! He was extremely polite and professional. I couldn't ask for better service! Will definitely use your service again! Great job!!
Patrick T. | Cheektowaga
Duane Stehlar

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