Lincoln, NE Rate location (110 Reviews) Call Now 402-489-4801

Roto-Rooter Lincoln, NE: Customer Reviews & Testimonials

When you need experienced plumbers in Lincoln, NE, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Lincoln, NE

Alan from Roto Rooter came to our home promptly. He was very courteous and polite and wasted no time getting to the problem. After locating the problem, they quoted us a price. The problem took longer to fix than anticipated. However, they still just charged us the original amount quoted. Should the need arise, we will definitely be using them again. I would highly recommend them. Mary Koenig Lincoln, NE
Mary K.
Greg has come out and cleared lines and suggested solutions for the clogs and two 90 degrees turns. Always professional, knows what he is doing and gives me good advice. Each visit has been for slightly different reasons: kids putting peanut butter down disposal; husband with potato peels; hair in bathrooms sinks; company and whatever; and a pre-emptive cleaning for holiday when hosting 16 folks for 4 days. Another visit I called Roto-Rooter first for a dishwasher not emptying- and our pipes were clean. He said I need to contact appliance repair. But since he was at the house, Greg cleared slow-draining lines in the bathrooms. Years later, Greg cleared the non-greasy tidbits stuck in the 90 degree bends. We discussed water flow. Great service and straightforward advice on keeping plumbing clear.
Maryann D.
They arrived within one hour of my calling them. They diagnosed the problem, cleared the obstruction, and ran a camera into the system to show me what that the issue was corrected.
Paula S.
A
Very friendly and knowledgable service man Would use this company again
Deborah H.
Great service! Showed up very soon after I called them. Would recommend to anyone.
Megan T.
My worker was Alan. He was right on time, very professional and pleasanrt . He saw what needed to be done and quickly fixed it for me. One line was upstairs draining the washer and the other was in the basement floor drain. He checked the problems and got them solved quickly and efficiently, always very interested in my satisfaction. If I need work in the future, I would like to have him do it for me. He was so kind and professional. He is an outstanding associate for the company.l
Larry B.
A
Came on time, gave an appraisal for free, returned later and made prompt repairs. They were courteous, clean, and professional. We would use them again.
Peter H.
A
We have problem with the main drain, Joe show up within 15 minutes and fix the problem in record time. He is very professional and knowledgeable, we feel very comfortable with him in our home. I will use their service again but I hope not too soon. Thanks for your help. David Yu. Lincoln, Nebraska
David
Very prompt service on a Saturday morning. They arrived an hour earlier than expected and worked quickly. The tech explained many options for service, but didn't pressure us into anything we weren't ready to repair this time. Tech pointed us to a coupon on the website to save us $20. Overall, great service!
Mike V.
Had sewer and main drain issues and Greg did a fantastic job. I have used Roto Rooter in the past and will continue to do so. Not too soon I hope. Ha!Thanks. Jim Craig. Panama,Ne.
Jim
when I called Roto-Rooter from the Havelock area in Lincoln for my sewer drain backing up, the gentleman that answered the phone was very knowledgeable and helpful, within 30 minutes of the phone call I recieved a call back to see if they could come over very soon, which worked great for me. Right on time Joe showed up and walked me through everything he was doing and what to watch for in the future.. He was a lot of help and very informative..Price wise it can seem high although they are right in line with everyone else and have equipment and knowledge to do it right.. I would recommend them to any of my friends or family Guy
Guy
Roto-Rooter at 6440 Havelock Ave. Lincoln, NE provided prompt service and sent a skillful, friendly technician, Greg O, to solve our problem. Gregg O used a camera to diagnose the cause of our problem and offered advice on a permanent fix.
Bonnie
I had a problem with a clogged drain and made a service call to the Roto Rooter on Havelock Ave in Lincoln, Ne. They indicated they could have a tech to my house that very afternoon between 2 and 4. At 2:15 Greg their tech arrived. Greg was very professional and knowledgable. Greg was very thourough and explained to me everything he was doing to locate the problem and explain the options to me to fix the problem. I would recommend Roto Rooter to any of my friiends if they should every need a plumber and not only was their office very professional but the technician was too. I feel Greg their tech was very concerned with my problem and did everything satifactory to take care of my plumbing problems. I also feldt that the charge for their service was fair. Rotot Rooter gets my recommendation!
Jake
Within two hours of calling the office a service professional, Greg, was at my door, and the problem was fixed in about an hour. There is not much more to tell; everything went extremely well and I can once again run the clothes washer. I will definitely call Roto-Rooter again for any plumbing or drain service I need.
Jill M.
A
Revised the drain to be more efficient than what we had done in reinstalling our faucet with a new sink and countertops. Installed a new faucet since we had overtightened our lines and they were kinked. He was very practical, did a nice job, asked us when there were details for us to decide and kept working. It couldn't have gone better.
Rosalie W.
A
Fast, friendly, professional, reasonable and a 30 day guarantee. Great customer service. Thank you!
Lisa R. | Lincoln
I was pleased with the friendly and professional service. Everything was explained clearly to me.
Kathryn M. | Lincoln
The serviceman was on time after calling so I could meet him, very convenient. The serviceman described the charges and what he would do before beginning work, courteous and professional. While performing the task the serviceman described and showed me what he had done so I could duplicate the repair, he sold me a couple extra rubber washers so I am sure I will have the right ones for the next time, when I attempt the repair myself. If I was starting a business this serviceman is someone I would definitely consider hiring. Great job, keep up the good work!
Michael J. | Lincoln
Joe did a great job as always.
bill s. | Lincoln
Great job and same day service.
Don G. | Lincoln
Quality service as always. Can't say enough good things. We use this team at our business as well and they always do outstanding work.
Mark H. | Lincoln
just plain great service.
KELLY D. | Lincoln
Roto Rooter is an amazing company. They were there within 30minutes of me calling and scheduling an appointment. Not only did Dennis (employee) take the time to make sure I understood everything he was doing and what I could look for in the future. My experience was truly amazing and would recommend roto-rooter to anyone. Thank you for being so efficient and making my experience the best it could be.
Elizabeth H. | Lincoln
The service was great.. This is my second call and I like the service I have gotten
William B. | Lincoln
Great work, very friendly, and maintained amazing communication throughout the entire process. They were truly professionals.
Brandt H. | Lincoln
I was very satisfied with my recent experience with Roto Rooter! My Service Technician Alan Daugherty explained the process to me step by step and was a very pleasant young man to visit with! They were very prompt and it only took 1 hour and things were back to normal for me! I want to say Thank you for the wonderful service and I will always recommend Roto-Rooter to my family and friends! I do feel their service is beyond compare! Thanks again for the great service I received!
Nyla E J. | Lincoln
Extremely friendly service, did excellent work, and did a great job of communicating with us throughout the entire process. Thank you all for a job well done.
Brandt H. | Lincoln
He was here in 40 minutes. Didn't overly smell of cologne like the guy from Windstream. He was polite. Knew what he was doing. I was pleased. Thank you
Randolph M. | Lincoln
The tech was very helpful with information on preventative care.
karen Q. | Lincoln
Great service, very professional.
Gregg H. | Lincoln
Our service was excellent. We were very professionally informed on everything that took place cleaning out our main sewer line and the problems it imposed. We were offered choices as to what could be done, and your worker wouldn't quit until he had tried everything to get the blockage cleared. I will definitely use Roto-Rooter again in the future if and when we have other problems arise.
Steve T. | Lincoln
Fixed my problem quickly and cleaned up when done.
Matt K. | Lincoln
Fast, quality and friendly service
Daniel S. | Lincoln
Quick service. Very professional and polite.
Gregg H. | Lincoln
Called for a plumber to fix my bathtub faucet and the pipe I broke trying to do the repair myself. The lady I talked to was very nice. The plumber, Joe Matulka, arrived in less than 30 min. Joe did a great job. Thank you all for quick and great service.
Cheryl R. | Lincoln
Very pleased with service provided by Jason. He was friendly, professional and knowledgeable.
Tracy N. | Lincoln
Greg cleared our clogged kitchen sink quickly. He tested it multiple times to make sure it was taken care of and then cleaned up afterwards. We're happy to have it draining again thanks to a job well done.
Megan H. | Lincoln
Prompt, knowledgeable, and polite. Fixed problem quickly and saved the day as I had company coming. Thanks to tech. Greg A.
Judith L. | Lincoln
Really appreciate the timely scheduling of my appointment. Technician arrived on time & was extremely professional & kind. He explained the problem & gave me helpful recommendations to reduce the risk of further problems. Would definitely call again!
Janet B. | Lincoln
Great service, fast but thorough, very knowlegeable.
Dana R. | Lincoln
did a super good job
norman y. | Lincoln
Arrived on time. Fixed the problem and offered advice on how to avoid problems in the future.
Erin A. | Lincoln
Pleasant and timely. Did not waste time and corrected the problem. The technician recalled prior service which was nice to be remembered as a customer.
ROBERT D. | Lincoln
Joe did great job as usual.
midlands packaging B. | Lincoln
The service men were efficient and friendly. They explained what they were going to do and what the outcome was. I also very much appreciated that they cleaned up after their work and arrived on the day that I called.
Nancy M. | Lincoln
Alan was very polite, very helpful and very efficient in taking care of our plumbing problem within the hour he said it would take.
Larry N. | Lincoln
Greg was very efficient, arrived as scheduled and completed the repair, explained what he did and was very polite. Thanks!! Greg
Dale P. | Lincoln
Did very good work!
Stacey H. | Lincoln
Great same day service, called me when they were on their way. Gave me a window of 12-2 pm, showed up at 12, very nice guy, had us fixed in 15 min. Very good service, I will be using Roto Rooter again. Roxie
Roxie D. | Lincoln
Greg showed up quickly and was very professional and helpful. He identified the problem quickly and took care of it so we could get back to our weekend. I was very happy with the service and happy that Greg was able to come over so quickly even though it was a Saturday night.
Lori C. | Lincoln
fast service and nice people
Glenn P. | Lincoln
Excellent work on my sewer clog. When a problem came up it was resolved in a professional manner. Will always call Roto-Rooter.
Roger R. | Lincoln
Joe is very good ate what he does. You have a good associate working for your company. Vary polite man.
Allen H. | Lincoln
They were fantastic service tec didn't waist any time that was cool no bs I have other property's and ever have issues again that tec is my go to thanks so much bill parish
Bill P. | Lincoln
our plumber was friendly, clean, quick and efficient. He ran the camera through the sewer and explained all the little bumps and showed us exactly what was going on the whole time. Except for a functioning sewer system, you would never have known anyone was in the house.
Cheryl S. | Lincoln
Same day service, the tech was on time and prepared with the equipment needed to do the job. The issue was not fixed on the first attempt, but the tech continued until the issue was resolved.
Shawn O. | Lincoln
Jason did a terrific job of unclogging my sink. Great attitude and very professional!
A H. | Lincoln
Greg did an amazing job of analyzing the situation and finding the best solution for it! He figured it out is less than 10 minutes. He was honest and friendly. Will never call John Henry's again after our great experience with Roto-Rooter.
Dawn K. | Lincoln
The man arrived less than an hour after I called for service. He was knowledgeable about the pips/drain set up and unclogged it quickly. He was friendly and thoroughly cleaned up the area when he was finished.
Miriam H. | Lincoln
The man came less than an hour after I called for service. He seemed very knowledgeable about the sewer/pipe set up and got it unclogged quickly. He also cleaned up the area after wards. I was very happy with his work and friendliness..
Miriam H. | Lincoln
We called with water in the basement. Greg was the serviceman who answered our call. He was prompt, courteous, professions but yet offered good advice while he worked on our issue. He gave tips to my husband on how to possibly prevent this in the future. We would use Roto Rooter again guaranteed!
Deb K. | Lincoln
Excellent experience (besides the fact that the backup happened)! Service arrived within the hour, on a weekend, and ready to go. Our technician gave helpful tips and was very nice to deal with. He took care of the problem, showed us long term possible issues that could arise, and suggested services that could help in the future. I will definitely call Roto-Rooter again!
Jason V. | Lincoln
Excellent experience! Service arrived within the hour, on a weekend, and ready to go! Our technician gave us helpful tips and was very nice to deal with. He took care of the problem, showed us long term possible issues that could arise, and suggested services that could help. I will definitely call Roto-Rooter again in the future!
Kaylee V. | Lincoln
Excellent experience (besides the fact that the backup happened)! Service arrived within the hour, on a weekend, and ready to go. Our technician gave helpful tips and was very nice to deal with. He took care of the problem, showed us long term possible issues that could arise, and suggested services that could help. I will definitely call Roto-Rooter again in the future!
Kaylee V. | Lincoln
we had problem with backup on floor drain,,,called roto rooter and someone came out within minutes,,,did a great job clearing out the lines and then used the camera down the lines to make sure no serious problems,,,even gave a 6 mo guarantee,,,thouroughly satisfied!
gary k. | Lincoln
I called at 11:00am and the serviceman was at my house by 12:30pm. I really appreciated the prompt service.
Jim S. | Lincoln
fast, efficient good job. will definitely use again plus love the fact we can make appointment online. hate waiting and waiting on phone calls and being put on hold forever. this took about 10 seconds to make an appt. with very short time to get back with a time etc.
donald d. | Lincoln
Greg is alway considerate and explains the problem and solutions in a way I can understand.
Carol J. | Lincoln
The gentleman was very polite, did an excellent job and cleared up the mess that was left by the three toilets he changed. An excellent job. In my previous address in West Des Moines IA, I used ROTO ROOTER quite a bit and was never disappointed.
Jerry L. | Lincoln
Alan came out and did a great job and was very personable.
Ardella S. | Seward
Prompt, courteous, thorough and professional - as well as pleasant. The problem was explained to me well, and the repair made quickly. Next time I need help I will call them without hesitation.
Linda H. | Lincoln
Greg was so thorough and knowledgeable about the clogging issues we were having with our kitchen sink. My husband recommended Roto-Rooter because he was familiar with their work at Tabitha. I am so glad i called them! Greg answered every question I had and made suggestions on other issues I was concerned about related to spotted dishes in my dishwasher to keeping the lines free of debris. I felt like I had a truly qualified expert diagnosing our sink drainage problem. He was considerate, professional, efficient and knowledgeable. Thanks for the great service!
Larry And Cheryl D. | Lincoln
They were able to take care of my problem within 48 hours of me calling and that included multiple trips out by the technician- very happy with the service! Greg was so helpful explaining everything as he worked! I will definitely tell all my friends about Roto-Rooter when they need service!
Bailey L. | Lincoln
The Roto-Rooter Service Technician I had was Greg O. Let's just say his last name must be "Outstanding" because that is what service he offered. He was punctual, knowledgeable and got the job done in a timely manner. It's people like Greg that make me want to continue being a Roto-Rooter customer.
Derek M. | Lincoln
Knowledgeable courteous and professional Polite and explained everything along the way for any questions I had
Charles w. | walton
The technician named Fred is A Profesionnal & Courteous.
Claude K. | Lincoln
I called roto rooter on Super Bowl Sunday and Joe drove from Seward in a blizzard and was at my house within a couple of hours! Joe was friendly, fast, and efficient. He had the problem solved within a 1/2 hour and even used a camera to show problem areas in our septic system. We live in a house that is over 100 yrs. old and the system is unable to handle the new toilet paper on the market.He gave us great advice. I spoke with the owner, Mark Cuttler the next day to praise Joe and his work, and how great roto rooter is.Will reccommend to everyone. To Joe: May the wind always be at your back and the sun upon your face.You guys are the GREATEST!! Thanks.
Jolene M. | Lincoln
I was happy with my service. Nice young man.
Micah H. | Lincoln
I want to make sure that Greg from the 6440 Havelock Ave location gets this rewiew. We always request him for a variety of reasons. He's a strait shooter and tells us like it is (we live in a very old house and the pipes are OLD! So we appreciate him letting us know all the options. We also like the fact tha he likes our obnoxsios dogs. He is just a very plesant guy to have do work. We ask for him everytime!
Tammy A. | Lincoln
My technician Jason was absolutely amazing!! He was very polite and knowledgable. The process was simple and painless and even gave me a few pointers on how to prevent the same situation from happening. I'm very pleased with my first experience with Roto-Rooter and I will recommend them (especially Jason!!) to everyone I know.
Chrisi V. | Lincoln
Greg was so thorough and knowledgeable about the clogging issues we were having with our kitchen sink. My husband recommended Roto-Rooter because he was familiar with their work at Tabitha. I am so glad i called them! Greg answered every question I had and made suggestions on other issues I was concerned about related to spotted dishes in my dishwasher to keeping the lines free of debris. I felt like I had a truly qualified expert diagnosing our sink drainage problem. He was considerate, professional, efficient and knowledgeable. Thanks for the great service!
Larry And Cheryl D. | Lincoln
Greg was professional and courteous. I was very pleased..
Jessica H. | Lincoln
Mark did an outstanding job! Tahnk you!
Brad D. | Lincoln
The service tech (Alan) showed up ready to work, and got right in to diagnosing my issue, providing an accurate estimate of potential charges, and NOT wasting time. I am very satisfied.
Thomas S. | Lincoln
When we schedule a service over the phone, Mark is always very pleasant and answers our questions. We have requested Greg as our 'go-to' guy for many years now. His service to us is professional, reliable and impeccable. He not only fixes our current plumbing problems, but educates us as to how to avoid future problems. We have recommended you numerous times!
John And Shelly U. | Lincoln
Will definitely call you for future plumbing needs. It was extremely helpful to be able to schedule service online.
Mary G. | Lincoln
I cannot express enough thanks for Roto Rooter. This situation happened at night, not thinking about they have 24/7 service. I called the next morning. The technician came within the allotted time, announced his name. Walked with me as I told him what had happened. He was courteous and always concerned about the carpet or sludge that fell off the machine. He explained what he was going to do and why and talked with me as he did his job, telling me what was going on. He showed me the tv coverage to the sewer pipe and also advised me on things that I should be watching for. He was very thorough and when he was finished, he cleaned the bathroom and wiped down anything that splattered. I can guarantee that I will tell everyone about the great service that your company did for this ole lady. Thank you.
Marjorie S. | Lincoln
Cabled the Kitchen, Laundry drains. Came right after I called
Beverly S. | Lincoln
Mark Cuttler was extremely helpful and went above and beyond my expectations to help me.
William W. | lincoln
Travis was very polite and and explained everything in terms I could understand. He was not pushy in terms of trying to sell me or have me replace things that were not needing it at the time. I told me what I could be expecting in the future as to repairs or service. He was very upfront about the pricing the moment he arrived which was very refreshing. thank you Roto-rooter 6640 Havelock Ave in Lincoln, Ne
Gloria H. | Lincoln
Knowledgeable courteous and professional Polite and explained everything along the way for any questions I had
Charles w. | walton
My husband and I were highly satisfied with our recent service. Our service plumber was named Alan. He was very friendly and very knowledgeable about the issue we had (a backed up kitchen drain). He was very through and took the time to answer all the questions I had during the time he was present at our home. I even requested he contact my husband before beginning any service. He was polite and very thorough in his description of the problem over the phone to my husband. He seemed very straightforward and honest! Great guy and great company. He was was very quick in coming to fix the problem. My husband called and he was at our door within a hour. Very satisfied with the results and with Alan and we plan to contact you again in the future if needed!
Tyler & Diana Weers W. | Lincoln
It was the first day in my new home and the call to Roto Rooter was something that i wasn't expecting. Alan was the young guy who came to our home and helped with our problem. Of course, it was an expense that I wasn't expecting, but felt much better after Alan explained everything thoroughly. We would definitely use Roto Rooter again, but hopefully that is something we won't be needing to do for a long, long time! Thanks.
Taylor I. | Lincoln
Even though it was a Sunday, Greg was cheerful, on-time, informative, and extremely helpful with my unique situation with the sewer line. He cleaned up the trouble area in the garage and gave me suggestions for ridding my home of the bacteria that came with the backed up drain. First-rate customer service!
Diane J. | Lincoln
Greg was very kind. Explained everything he thought was the problem and then explained everything he was doing. He gave some helpful hints on how to take care of a few other things as well.
Jamie T. | Lincoln
Greg and (his lil helper the office guy nick) rocked! Greg is top notch! Super impressed!
Julie V. | Lincoln
You are the best! Always prompt - great timely service - you get it done right the first time all the time even with my rather complicated plumbing system - I would never use anyone else and always recommend you to my friends and clients.
Judy M. | Lincoln
Greg O was very professional and courteous. He went out of his way to find parts for the old fixtures, and thoroughly explained what was wrong and what he did to fix it. I was very pleased!
Wilma W. | Lincoln
Travis came ever so quickly and was such a nice plumber. He assessed the problem and informed us what had to be done. He went to work right away and the problem was quickly resolved. He answered all of our questions and was so nice about everything. We will call for him specifically if we need a plumber again. Thank You Travis.
Tom And Velana T. | Lincoln
Joe was absolutely awesome! I was so nervous about having a plumber come out (I'm never good with home crises like broken pipes)...but he put me at ease, fixed the problem, and showed me what he did. You guys will be my first call for any future problems! Thank you!!!
Jessica K. | Lincoln
Mark Cuttler
Manager
402-489-4801
Address
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6440 Havelock Avenue
Lincoln, NE 68507

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