Lexington, KY Rate location (100 Reviews) Call Now 859-278-8491

Roto-Rooter Lexington, SC: Customer Reviews & Testimonials

When you need experienced plumbers in Lexington, SC, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Lexington, SC

The Roto Rooter tech showed up within ten minutes of when his office said he would arrive. He came in and went to work immediately. After assessing the problem, the tech indicated the cost for clearing the drain(s) was $295.00, a per job price, not an hourly priced. Once we (my wife and I) agreed to go forward with the work, the tech ran the power "snake" through the bathtub drain until the clog cleared, which also immediately allowed the lavatory drain to function correctly. The tech ran water into the tub several times to assure the drain was thoroughly cleared and draining correctly. Then, he ran the snake through a second time "just to be sure." I mentioned that we had found his company through Angie's List,and he said that he had noticed that on his work order. The final price was $215.00. That was $80.00, less than the initial price quoted! The drains are working perfectly and the tech informed us that there is a 6 (six) month warranty on his work. This was our first experience with Angie's List, and it worked out wonderfully! We are very pleased and will certainly use Angie's List for any future issues!
Mary P.
A
Roto Rooter was willing to come on a Saturday of a holiday weekend to look at the water heater and change it out. They also pointed out 2 additional problems that they fixed at a discount. Very friendly, responsive and helpful.
Paul K.
A
Technician, Josh, was very professional & courteous. Solved the problem. I am pleased!
T W.
Technicians arrived within a pointed time & did what was needed. Cleaned up & I am very pleased with the service that was done.
Cynthia G.
A
Our hot water heater when out about a week ago- my husband tried calling about four different plumbers, left messages, and never heard a peep from any of them. We finally decided to give Roto-Rooter a try- we knew they would be a little more expensive, but at least they answered us right away! The service was great. Our water heater was built into a nook in the garage in 1993. It was a truly difficult job for Chuck and Rodger to hunt down a water heater that would fit. They were awesome. We would recommend them to anyone! Columbia, SC 29229
Katherine B.
I called after 4pm on 4/27/2015. I was given an arrival time of between 8-11am on 4/28/2015. I was called at 7:40am on 4/28/2015 and was told a tech was on the way. He arrived just a few minutes after 8am. I explained the problem and he went right to work. I think it took him about a couple of hours to clear it since he had to go into the crawl space and cut some pipes and then mend them to get at the clog. It all went so easily. I have dealt with other plumbers and all they want to do is talk and make a mess. But not this guy. I will always use them from now on!
Elizabeth B.
A
Our hot water heater when out about a week ago- my husband tried calling about four different plumbers, left messages, and never heard a peep from any of them. We finally decided to give... 
Katherine B.
We had a bad clog in a 150 ft sewer line that another servicer could not clear. This was cleared the same day in a very professional manner. A clean out port had to be added to the long line outside and this work was all done in the same day.
Christine M.
A
Our 50 gallon gas water heater died on a Friday after 12 years of service. Not many local plumbing options exist over the weekend, and we called Roto-Rooter Plumbing to see if they could help. From their 24 hour dispatcher, to their prompt scheduling--they stayed in contact with us until our technician could arrive the next day. Andrew (our technician) was both knowledgeable and professional. He informed our all our options and was able to anticipate other potential problems so that his repair time was minimized. The repairs were completed and at at a fair/competitive price. I would certainly recommend calling Roto-Rooter plumbing again to anyone who needed their assistance.
Mark R.
We live in a very old house and have recurring drain problems in 'old' piping (those pipes that can't be replaced without great pains). Our drains stopped draining on Monday, I scheduled an appointment online for the following day, I got phone confirmation of the appointment and the technician was at my home when expected. Our plumber was very professional, knowledgeable and courteous. He fixed our immediate problem and provided me with preventative care chemicals for monthly treatment of my old pipes. I am very satisfied!
Ruth M.
I had an appointment for an independent plumber to be at my house at noon to replace my water heater. He hadn't showed by 12:30 and didn't answer my call or voice mail. At 12:50 I called Roto-Rooter, and Nick was at my house within 15 minutes. He assessed the situation and took extra effort to purchase the water heater brand I wanted (mine had lasted 16 years, so I wanted the same brand). It cost more, but he didn't not increase the estimate or final cost. Unfortunately, the new water heater's fittings did not align with the installed pipes. and the location of the T&P relief valve was different. This meant that the job required more pipe and fittings and a trip for parts. Instead of taking the easy route and using an obtrusive pipe at a 90-degree angle from the T&P valve, around the heater to the wall, he cut several lengths of pipe and used several elbows, so the pipe would lay close to the heater all the way around. The crew was courteous, extremely professional and diligent, and very knowledgeable. This was my first call to a plumber during nine years in my house. It started off badly, but thanks to Roto-Rooter, Nick and James, it ended perfectly. I'm now thankful that the first plumber failed to appear (things happen for a reason, they say). Now I will always call Roto-Rooter if I need a plumber, and I am very glad to have one I can trust completely.
Sallie A.
Our experience was amazing. The staff went above and beyond to accommodate our specific needs. Natalie offered the best customer service I have ever experienced and the technician was wonderful. He still made it to us the same day after he was stranded on the road with car troubles. You just don't find service like that anymore. HIGHLY recommended!
Corey P.
Billy was very professional. We are very happy with the completed job. Would not hesitate to use again.
Mike T. | Lexington
The only plumbing business that could give me same day service. Dale was great! On time, polite, and stuck with it when the going got rough and long. Everything was left clean and tidy and I feel good because the work is guaranteed. (Smile) This clog took a very long time to clear so I really feel like the service was a real bargain.
Rachael B. | Lexington
Very professional and friendly staff! I always choose Roto-Rooter!
Tracey T. | Lexington
Arrived on time. Finished the work promptly and left everything cleaner than before he arrived. Always good service from Roto-Rooter.
Wayne T. | Lexington
Daniel Webb was a huge help for us and went above and beyond his responsibilities taking care of our call. Friendly, honest and very knowledgeable. He also was very willing to help with sorting through insurance complications we were having and worked to make sure that we were completely comfortable with the process before making any payments.
Jeni B. | Lexington
I received same day service on Saturday. The service was quick and done in a professional manner.
Jerry M. | Lexington
Daniel did a great job in what turned out to be a badly-clogged drain line. He was meticulous about cleaning up after the job was complete. Communicated well throughout the process. Thanks for a great job.
Chris G. | Lexington
Shaun was outstanding
Kevin C. | Lexington
Plumber was very professional. He not only solved the current issue, but helped problem solve the root of a "mystery" odor from our sinks that has plagued us for years and that other plumbers couldn't explain.
Sandra G. | Lexington
Service tech was very polite and efficient. So far so good...no more leaking from out side faucet or pipe that burst from extreme winter weather.
Mary C. | Lexington
Great job ! No complaints
J K. | Lexington
The gentleman that responded to my call was courteous and knew what he was doing.. quick and efficient.. great job..
Paul M. | Lexington
Technician very knowledgable, thorough and friendly.
Anne B. | Lexington
Alvin was at our home in less than 30 min. After we made the call. Surveyed the problem and set up his equipment and unstoped our drain. Very professional, I would recommend your company if my neighbors ask for a plumber.
Stanley L. D. | Lexington
Great fast service, service person was very friendly and knowledgeable.
Carl M. | Lexington
Arrived earlier than originally scheduled (after calling to see if that was ok)! Worked hard to resolve the problem. I really appreciated the efforts! Price was appropriate for a Saturday call.
Mike B. | Lexington
Alvin was great and the company responded very quickly to get him out for my sewer line emergency.
Joyce S. | Lexington
Alvin did a very good job and was very courteous. Andrew had to follow up for a very minor leak, and he, too, was very professional and courteous. He was here within a half hour after I called. All components that were installed now work perfectly.
William B. | Lexington
I called Roto-Rooter this morning and explained my plumbing problem and was given a choice of two time frames. Both time frames provided prompt service and I chose one that was best for me. I was told someone would call when the plumber was on his way and this call was received just as promised. The plumber got to work and cleared the stoppage in my bathroom drain line. He checked one final time and I watched as the water quickly ran from the sink and down the drain. He then cleaned my sink. How could I not be pleased with Roto-Rooter's service.
Huey C. | Lexington
Jamie arrived promptly, was thoroughly professional and did a first-rate restoration of service in a friendly and trust inspiring manner. I'm not sure of your scoring system but want you to know that he deserves the highest score.
George M. | Lexington
Got here within 90 minutes. Fixed the drain within 30 minutes. Left everything clean and working. Made the mistake of calling Mr. Rooter first. They were unable to fix the drain in two visits. I am completely satisfied and will only use RotoRooter in the future.
Suzie B. | Lexington
David did a very nice job. Efficient and cleaned up afterward. Thank you!
Stacy M. | Lexington
I was very impressed with Andrews promptness and his professionalism. I was impressed to have someone come out on a Sunday. Thank you so much
cindy c. | Lexington
I had a plugged laundry drain line. I pulled the toilet on the same line, ran a hand snake and a power snake down the line, but with no luck, so I contacted Roto-rooter. I asked for an experienced technician, so they sent Nick. The appointment was between 10:15 and 12:15....after a call from Roto he arrived at 10:17, put on shoe protectors to evaluate the situation then gave me a quote for the service.. If I had to describe Nick's work it would be.....professional, determined, and persistent. It would have been easy to say he couldn't solve the problem and it was time to dig up the finished basement to get to the pipe. Instead he kept coming up with new ideas to try, and after multiple tries found the problem and cleared it. I can do most home repairs myself, and Nick was the first repair person I've used in thirty years so I'm hard to impress....Nick impressed me. He left the work area spotless....I couldn't have asked for better repair service. Thanks....Nick and Roto-rotor..
Paul S. | Lexington
I had a plugged laundry drain line. I pulled the toilet on the same line, ran a hand snake and a power snake down the line, but with no luck, so I contacted Roto-rooter. I asked for an experienced technician, so they sent Nick. The appointment was between 10:15 and 12:15....after a call from Roto he arrived at 10:17, put on shoe protectors to evaluate the situation then gave me a quote for the service.. If I had to describe Nick's work it would be.....professional, determined, and persistent. It would have been easy to say he couldn't solve the problem and it was time to dig up the finished basement to get to the pipe. Instead he kept coming up with new ideas to try, and after multiple tries found the problem and cleared it. I can do most home repairs myself, and Nick was the first repair person I've used in thirty years so I'm hard to impress....Nick impressed me. He left the work area spotless....I couldn't have asked for better repair service. Thanks....Nick and Roto-rotor..
Paul S. | Lexington
Nick was fantastic. Came around 15 minutes after I scheduled appointment and got to work. He found the problem quickly, gave the estimate and fixed our problem. He was very professional and the charge with coupon was very affordable. Thank you Roto-Rooter
Mike K. | Lexington
Plumber was personable and friendly as well as being a Veteran. Explained what our options were and even drew us a nice diagram to help understand to process.
Cynthia B. | Lexington
Shawn was an excellent technician. he was clean, very knowledgeable and timely. I want to thank scott and his entire team for takinng care of my home like they do my business. awesome.
John g. | lexingtonn
I have used the company for several years and always have been satisfied.
Jenny S. | Lexington
Not everything when according to plan...these things happen, but my plumber stayed until everything was right and to my satisfaction.
Heather R. | Georgetown
Mike was the young serviceman who came to our home. He was sincerely concerned for the problem we were experiencing and he immediately and very professionally evaluated the issue and corrected all. We are extremely grateful to Mike for a job well done. His work ethic, courtesy to customers and professionalism are an example for all to emulate. Thanks Mike!
Fernando M. | Paris
The job was done exactly as explained and on time. My technician, Sean, was thoroughly professional and went out of his way to explain what he was doing and to complete his job with extra touches to make it both functional and attractive. The job was the installation of a backup water-powered sump pump in my basement drainage system. I will absolutely call them for future plumbing needs.
Glenn O. | Georgetown
The job was done exactly as explained and on time. My technician, Sean, was thoroughly professional and went out of his way to explain what he was doing and to complete his job with extra touches to make it both functional and attractive. The job was the installation of a backup water-powered sump pump in my basement drainage system. I will absolutely call them for future plumbing needs.
Glenn O. | Georgetown
Dave was great. He did a great job. Always had A smile.
Jean s. | Georgetown
Andrew was great! As long as it doesn't leak, we are very pleased. Super glad Andrew could make it same day.
Paula G. | Lexington
Billy came and was very honest his service was excellent and free. I would suggest his excellent services to other people.
Shatha s. | georgetown
Very nice service guy.. Job well done .. Thank you
George M. | Lexington
I have a older house with a sad leaky basement. EVERY time I have had any problems in the past ten years I have call Roto-Rooter. I know a good thing when I find it! The phone is always answered by a friendly voice, prompt service and very nice service persons. Thank you is a small phrase but it holds a world of appreciation. You are 5 star!
Dorothy E. | Lexington
I have used Roto Rooter several times over the years and the service has always been excellent. Usage has been for my rpimary residence as well as my rental property. Arrival times promised were always kept, the needed service work has always been performed to perfection, met my satisfaction, and the technicians have always been professional and most of all, personable. I always enjoyed the interaction during their visit. That part goes a long way with their overall service performed. Roto Rooter is the best in all ways.
Don V. | Lexington
The Roto Rooter technitian showed up on time, had the equipment he needed, and was in and out in under 30 minutes. He did not make a mess, was able to help me understand the problem, and solution, and had advise on how to prevent any future clogs. He was knowledgeable and informative. I will definitely call Roto Rooter if I have any problems in the future.
Nathan S. | Georgetown
Andrew was nice, knowable and personable. He represents Roto-Rooter well.
Richard T. | Lexington
From the very beginning, scheduling an estimate was unbelievably easy. The technician arrived within an hour of placing the call, arrived in uniform with boot coverings, introduced himself and went right to work evaluating the plumbing. After coming to a decision, he was clear in what needed to be done, explained everything so even a non-plumber would understand it, and was able to schedule the work the following morning. Within 24 hours, I was able to have an on-site free estimate and the job completed professionally. I appreciate Andrew for his customer service and helpfulness. After the appointment was completed, a neighbor locked her keys in the car and he spent some time trying to help them get the car unlocked as well as offered to call AAA for the neighbor. I was impressed with the response time, the price, and the friendly professionalism of your plumber. Thank you.
Kevin D. | Lexington
Very nice service guy.. Job well done .. Thank you
George M. | Lexington
Andrew was nice, knowable and personable. He represents Roto-Rooter well.
Richard T. | Lexington
I was very impressed with your Service Techs! They got in there and got to work and got things done in a very timely manner as well as being very pleasant young men!
Betty B. | Lexington
Andrew was nice, knowable and personable. He represents Roto-Rooter well.
Richard T. | Lexington
Andrew was nice, knowable and personable. He represents Roto-Rooter well.
Richard T. | Lexington
Josh was very helpful and explaiined the problems, then proved it.
Ed O. | Lexington
Our restaurant had the dishwasher drain line backed up over the week-end. Big problem. I called Roto Rooter Sunday morning. Brian was out within the hour. He discovered the problem and after 2 hours had us back in service. The charge was very reasonable. A couple hours later we got a call that our neighbor unit in the same complex sewer was backed up and flooding. Brian was back out in minutes. After 3 hours of work he had that problem corrected. Great job. And on top of timely effective service, he did not charge us for the 2nd visit. Call these guys if you want timely, effective and reasonable service.
Jim P. | Lexington
Did a great job.Nice young man.
David H. | Lancaster
Fast response and completed the repair.
Edward P. | Lexington
The service technician was polite, friendly and completed the plumbing job as expected. Definitely would use your services again.
Charlotte D. | Lexington
Friendly and effecient
Rosa B. | Lexington
At 11:30 pm I needed service fast. I had sewer and drain lines backing up. I called a 24hr. plumbing service I got out of the Yellow Pages. After waiting over 4 hrs I gave up and called Roto Rooter. They were there in short order and had me fixed up in no time. I should've called Roto Rooter first. Next time I will. My name is Tim, and I live in Wilmore KY.
Tim H. | Wilmore
The job was done exactly as explained and on time. My technician, Sean, was thoroughly professional and went out of his way to explain what he was doing and to complete his job with extra touches to make it both functional and attractive. The job was the installation of a backup water-powered sump pump in my basement drainage system. I will absolutely call them for future plumbing needs.
Glenn O. | Georgetown
Great service and very professional! Thanks for the work done!
Laura K. | Lexington
I called Roto Rooter for a toilet back up and Josh Courtney came to the rescue!! He was very professional and very knowledgeable. He kept me updated on the progress and was able to fix it! I would recommend Roto Rooter to anyone and especially Josh! I have used Roto Rooter before and have always been very pleased with their service!
Brenda N. | Lexington
Shaun was a great tech, very friendly and knowledgeable. He got the job finished quickly and did wonderful work. I was so pleased at how quickly he handled my plumbing problem.
Amanda W. | Versailles
First rate service!!! Highest satisfaction . I will call every time I need a plumber
Tom B. | Georgetown
Jamie Clay & young Mr Rock were prompt, efficient, polite, neat & SHAZAM fixed the problem. & it was less${esc.dollar}${esc.dollar}${esc.dollar} than they estimated. Great Guys.
Mshea H. | Lexington
Fantastic! We had water in our garage from someplace (?) and called you guys Saturday night. 10 AM on Sunday morning, Andrew arrived at exactly the time he said. He was cordial, professional, and took care of the problem quickly. He also fixed some other plumbing issues. Andrew was great! We will definitely refer you guys to anyone else needing professional service.
Tom And Wendy Z. | Lexington
Service person Andrew was extremely helpful and quickly assessed our issue and resolved the problem. I would like to give him a big pat on the back!
Shawna H. | Lexington
Extremely pleased with the job Roto Rooter did for me. Excellent service. Technician was professional and friendly, quick getting the job done! Thank you!
Malesa H. | Lexington
David was my service plumber. He was very nice, very efficent and knowledgable about what I needed to have done. He also cleaned up behind himself, which I really appreciate. I was called at the beginning of my service time window to tell me he was on his way and he was finished within a hours of arrival. Thank you so much.
Lynn W. | Lexington
The technicians were extremely professional. They worked very very hard and steady the whole time they were on the job. I was amazed that they worked into the late evening to finish the work. Thanks so very very much. They were amazing!
Jan C. | Richmond
Jamie Clay and helper arrived right on time. Jamie was extremely polite and helpful in answering the questions I had and in the preformance of the work.. They unclogged my kitchen drain line and replaced the plumbing fixtures under my sink. Very pleased with their work !! Paul K.
Paul K. | Lexington
I called with an emergent situation on a Sat. They were very prompt and professional. I especially liked the lady who answered my called. It was a joy to actually speak to a live person instead of leaving a voice mail message. She was very understanding of my situation and acted swiftly to solve my problem. Roto Rooter is now my go to place for septic problems!
Rebecca S. | Nicholasville
Service man was excellent. Excellent service all the way around. From the moment I noticed the problem to the point I contacted Roto-Rooter to the point the service man came to my home to point he had fixed the problem it was less than an hour. Excellent and amazing.
Bradlee B. | Lexington
I am sorry to say that I don't remember the Service Technician's Name but is number is 160. He was very good at his job. He did not stop till he got the clog fixed and running smooth. He did an excellent job. I will use Roto-Rooter again. Kent McClanahan
Kent M. | Lexington
I was very impressed with your Service Techs! They got in there and got to work and got things done in a very timely manner as well as being very pleasant young men!
Betty B. | Lexington
The technician was extremely helpful.
Lisa M. | Berea
I was very impressed with the service I received! Service guy was so nice! He was also very efficient in getting the job done, and done correctly! Great Job!
Stephanie T. | Georgetown
Took care of issue...
Jennifer P. | Lexington
Very Quick Service, For Being On A Week End.
Rick S. | Lexington
Mark was plumber and he was very efficient, clean and fast. He was also very good at explaining the various issues and how they were being repaired. His Service Technician # is 148. Invoice # 200524
Eleanor S. . | Paris
Mark McGranahan was very pleasant and polite and explained exactly what he was doing as he did it. He had to go into my crawl space because his line was not reaching the clog, so he showed me where my kitchen line meets the main line and I appreciate his efforts.
Colleen R. . | Georgetown
Very helpful and efficient.
Maureen H. . | Lexington
Sent a technician promptly. He took a care in diagnosing my sump pump issues and the repairs were made in a timely manner.
Suzanne S. . | Lexington
Mark was professional, efficient, and a pleasure to deal with. The quality of the work he did is beyond what we expected or hoped for.
Carol H. . | Lexington
The service person, Mark McGranaham was truly excellent. He took the time to explain everything that he was doing. so glad I called this company
Kimberly J. . | Lexington
the technician got the job done in a timely manner and was very neat with his work. Keep it up.
Jordan D. . | Versailles
prompt professional helpful not pushy, honest.
sheila a. . | nicholasville
Shawn the tech. that installed my water heater was very professional and worked hard to get the install done. The job was very clean and neat. I am very happy with his work.
William E. . | Lexington
Thanks to Mike McCarty for excellent service! I tried other companies who never showed or said they couldnt fix my problem. Mike had my water back on within an hour and it was no easy task getting to the tight spot for the repair. Thanks again Roto-Rooter and Mike!!!
TAMMY M. . | GEORGETOWN
Mike did an awesome job. I was his last call on, what I am sure was a very long day. Despite this he was friendly and genuinely interested in fixing my problem. He was very thorough and checked both of my attics for the source of the water. He found the problem even though it was not plumbing related. He also relit my water heater which was not easy given its location. I could not be more satisfied with the job. I will definitely ask for him again when I have plumbing needs.
Kim R. . | Lexington
Nick came to our house on time and evaluated our situation (two toilets had overflowed and two bathtubs had backed up on the second floor). After listening to what happened and answering all our questions, he proposed removing one of the toilets and snaking the drain. I agreed. But before he did this, he asked us if we had flushed any toilets or run any water since the episode occurred 12 hours earlier. We told him we hadnt. He said that he was going to do that first because sometimes a blockage loosens on its own after a period of time. He proceeded to turn on all the faucets and continuously flushed the toilets. Voila! No blockage! I asked him how much I owed him and he said there would be no charge because he had not done anything. I insisted on paying him, but he said no thank you. Anyway, I will certainly call Roto-Rooter in the future for a situation like this. Thank you!!!
Linda P. . | Lexington
Justin Fuller did a fantastic job and was great to work with. Thank you for proving to us that we can trust Roto-Rooter for the next call.
Katy K. . | Wilmore
Tech. was very professional and courteous. Thank You.
Michael B. . | Lexington
Scott Maxfield
Manager
859-278-8491
Location
Lexington, KY

Back to Top
Business Account Login