Leonardtown, MD Rate location (7 Reviews) Call Now 301-621-6451

Roto-Rooter Leonardtown, MD: Customer Reviews & Testimonials

When you need experienced plumbers in Leonardtown, MD, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Leonardtown, MD

Efficient, courteous and everything was explained to me.
Sandra C. | Leonardtown
On FEB 6th, the basement of our 2-yr old home flooded due to a faulty sump pump. Needless to say, the situation was very hectic for us and as the flooding continued we became more and more concerned with how much stuff we were going to lose. We called Roto-Rooter and explained the situation. Your dispatch operator was quick to understand our problem and get a plumber to us on an "Emergency Call". When the closest plumber would require a wait of over 4 hours, she called us back and succinctly explained the situation. Her recommendation was to keep our call in the your system, but if we could find someone else who could help earlier, that would be the best option to prevent further damage to our home. To have a representative from your company help us tackle a problem even if it meant you may not get the business was amazing. Fortunately, a plumber became available and arrived 1 hour later (1.5 hours after the initial call). Maung (your plumber) arrived, found the sump pump and had it running in a very short time. He ended up diagnosing the problem and provided us great insight as to how to maintain the pluming in our home. He was quick, professional, and his performance was exceptional. Due to the age of our home, the sump pump was under warranty and was replaced by the plumbing company that did the work when the house was built. As the other company and the home builder cycled employees through the house to try to figure out what happened, none of them were able to determine the cause as quickly as Maung. Bottom Line: Your team's speed, professionalism, and performance in solving our flooding problem was exceptional! To top it off, the genuine focus by your team on helping us prevent further damage during the event is something I have not seen in the plumbing industry. It was simply amazing. You have a great team! Please pass our sincere appreciation.
Richard G. | Leonardtown
I had two drains that were sluggish and filled with gunk. The technician, Thomas, was very thorough in making sure the lines were cleared. He spent a long time clearing the kitchen drain and making sure that it was running good when he left. He insisted on cleaning up the mess that resulted from the work that he did. I was very pleased with the time he spent in making sure the two problem areas were in good working condition when he left. Thank you very much.
Judy M. | Washington
Service Technician David Nunga was very professional, courteous and efficient.
Roger R. | Washington
Kap was great, he explained the process and was very respectful. He was very careful to not make a mess and cleaned up afterwards.This was a first time calling a plumber so I was not sure what to expect but luckily not a major repair. Thank you Kap for making my Christmas less stressful.
Susan f. | Washington
Although I wasn't personally present at the site the person working there told me the technician was very nice and professional.
Lena E. | Washington
The technician (David) arrived less than 2 hrs. after my call and he was excellent. Thank you Roto-Rooter for terrific service once again.
Patricia V O. | Washington
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