Laurel, MD Rate location (24 Reviews) Call Now 301-621-5254

Roto-Rooter Laurel, MD: Customer Reviews & Testimonials

When you need experienced plumbers in Laurel, MD, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Laurel, MD

I have been the property manager at my property for 5+ years and we have used Roto-Rooter for all of our outsourced plumbing jobs. Recently we had a big job that involved a major dig up in two very small apartments and we were not sure what mysteries they would uncover once all the jackhammering was done and no surprise, there were several surprises. From the start with David Kerr coming out to identify the problem to the amazing crew that did the actual job; Don Smith, Andrew Miller, Matt Byrd Cody Donaldson, Duan Campbell, I just wanted to thank you all as well as Ed Clark and our favorite Lisa Foster for another great job. Both apartments were always left as clean as possible, we were always kept up to date on what was going on (thank you David) and the respect that the workers showed being in someone's home is something that I felt needed recognition. We have always been very happy with every job (shout out to William, our regular plumber too) and to the crew mentioned above. Another great job. Thank you...Cindy Williams
cindy w. | Laurel
Technician was engaging, answered my questions and took the time to explain what he would do beforehand and explained what was done after he finished. He put on shoe covers each time he entered my home. Very patient and also told me things to look out for in the future. Ram was delightful.
Mary B. | Laurel
The service technician that came out to fix our leak with our toilet was excellent. He was very friendly and told us exactly what the problem was and how he was going to fix it. He even let us know what not to do in the future when attempting to fix the toilet. We will definitely be using Roto Rooter again, if needed.
Sean B. | Laurel
Kap did a superb job. Very courteous and extremely professional. It was a pleasure to have him work in my home. Please covey my thanks to him for a job well done. I was fortunate to have him come to my house and I will request him by name if I have any other problems.
james f. | Laurel
Kap did a superb job. Very courteous and extremely professional. It was a pleasure to have him work in my home. Please covey my thanks to him for a job well done. I was fortunate to have him come to my house and I will request him by name if I have any other problems.
james f. | Laurel
Very friendly and knowledgeble.
Marsha C. | Laurel
Kap Did good Job Naseem 301-672-7000
Naseem C. | Laurel
They were responsive and did the job quickly. Price seemed fair, and they communicated what was going on in timely fashion
James G. | Laurel
My Technician Olu #165 was extremely professional. He took great care of protecting my carpet and flooring while doing a great job of snaking out the sewer pipe, leaving my home clean and water flowing. My experience from the initial call to a competent and polite scheduling personnel to the tech, I highly recommend them!!!
Mary D. | Laurel
Zaw did a wonderful job. He is our plumer for all our pluming issues.
Paul B. | Laurel
Joe arrived on time, promptly went to work and resolved the problem. Friendly, professional service
Carole G. | Laurel
Zaw is a professional, very knowledgeable about pluming, products, and technology. He is an asset to your company. We will continue to call on your services and recommend Zaw for ALL our pluming needs.👀
Paul B. | Laurel
Satisfied with the service, easy to book appointment online, very professional, called before arriving and arrived on time.
Jennifer F. | Laurel
Kap worked diligently to solve my main line back-up problem, coordinating quick service for me. He was excellent at explaining each step that needed to be taken and worked very hard to restore my service. I am glad that Rotorooter sent me Kap.
deb d. | Laurel
Zaw did a wonderful job. He was professional and sensitive to our concerns. His work is exemplary. I will always call rotors other.
Paul B. | Laurel
Nyi (#2408) was skilled and knowledgeable. He was able to clear a clog in the drain that was snaked twice before. It took several tries and two different access points, but he didn't give up. At one point, I saw him pull the snake up and bend the tip in a certain direction. He put the snake back down and in a few minutes, he stopped and you could hear the water draining. Before he left, he gave me a few tips, which was very helpful as a first time homeowner. I highly recommend the Roto-Rooter and would call them again.
Sarah F. | Laurel
On 01/29/2016 we had a stoppage on our main sewer line. Josua #3607 arrived quickly and began to drill out our sewer line. He did the job in an expeditious manner. Josua was very informative and courteous. My experience was very positive. I would highly recommend him for the job he completed. Regards, Brenda Mauck 301-953-2341
Brenda M. | Laurel
Sohail was prompt, courteous, and quickly identified and fixed the problem with my faucet. Great service.
Thomas B. | Laurel
I called Roto-Rooter this morning after not hearing from another company that promised to be here two days ago. When I called Roto-Rooter they sent a plumber right away, - he was here within a half hour. He was very professional and pleasant in spite of having to work on a toilet that had been clogged for 3 days. After clearing toilet he checked and double-checked to make sure that it was working satisfactorily. I would definitely recommend them to my friends.
Carol B. | Burtonsville
The technician Kam was very professional and thorough. He went through to ensure all issues were addressed. He cleaned up behind himself and I am thoroughly satisfied with the plumbing service performed on Sunday, November 22, 2015.
Rosanne E. | Laurel
Arrived in timely fashion. Was very helpful and very professional!
David H. | Washington
Kap was an excellent technician in servicing our challenge. He is extremely knowledgable and his customer service skills are excellent. We were totally satisfied with his work! Thank YOU!
Debra F. | Washington
Service technician, Kap, had to snake the drain for my bathroom sink. Kap stayed late and repaired a leak as well. Everything is good a new!
Sean M. | Washington
Our service provider, 'Lal', was Totally AweSome! As was Bill in answering my call -he was calm, even-keeled as I was trying to explain the water coming out of our unfinished bathroom toilet pipe that had been stuffed with a t-shirt. The last thing a customer needs is condesending attitude at not having plumbing vocabulary to explain the stressful situation. All this on a Saturday night to boot! Thanks to All!!!! Rhonda&Mark Russo
Mark R. | Washington
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