Lakewood, OH Rate location (15 Reviews) Call Now 216-226-3802

Roto-Rooter Lakewood, OH: Customer Reviews & Testimonials

When you need experienced plumbers in Lakewood, OH, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Lakewood, OH

Matt was clearly Knowledgeable and quick and friendly I would recommend his work to my mother
Aaron R. | Lakewood
Our kitchen sink drain started leaking on a late Friday night. I did a quick search for plumbers in my area and found Roto-Rooter. I was able to schedule an appointment for the next morning online and received an immediate e-mail letting me know that someone would be out between 8 a.m. and noon. This morning I received a phone call from R-R confirming the appointment and to let me know that someone would be over within 45 minutes. Less than an hour after he arrived, our drain pipe was fixed for a very reasonable fee. My thanks to Rick and the rest of the Roto-Rooter employees.
Karen W. | Lakewood
The serviceman was great. He was very polite, honest and knowledgeable. He reviewed my options and fixed the problem quickly!
Sandy F. | Lakewood
Thanks for giving me hot water again!!!!!
robert d. | Lakewood
I was very pleased with the service and I wanted to make sure that the guys got the credit they deserve! I was having a week where it seemed like nothing could go right. Then my toilet broke and I needed a plumber. I am so glad that I had Matt (923), Tim (914), and Lal (2955) to fix the plumbing because they really helped relieve a lot of stress by being so nice, professional, honest, and quick. Matt had to come out to my house two times, one of the times being very late and he did not act frustrated or irritated at all. I would recommend these guys to any of my friends or family if they ever need a plumber! Thanks so much!
Lola H. | Lakewood
Bill 811 did a great job
Susan C. | Lakewood
Awesome job. They were here within an hour. Professional and explained what the job entailed.
Matthew M. | Lakewood
My basement had a smell and back up in the sink basin, I scheduled online and promptly received a email with a confirmation and time frame. The technician gave me a call 30 minutes prior to arriving. Scott was really nice,1 forthcoming, and honest. He explained to me the issue and showed me why he came to the specific conclusions. i was able to view the camera feed and they took the time to explain to me what we were seeing. He went above and beyond the call of duty, working quickly, and efficiently.
Maria G. | Lakewood
As a home owner for almost 50 years, I have experienced all kinds of results for repair services that I needed in my homes. Most of these results, some of which included previous services from Roto-Rooter (R-R), have been very satisfactory. However, my recent service from R-R has been incredible. I had asked R-R to come to my home to provide me with an estimate for repairing the cause of loud continuous banging that I would hear whenever someone at home turned on a water source. This problem existed for approximately 2 years during which time I had an experience plumbing contractor (FRIEND) try to find the cause of the problem. After 3 attempts, which required a few hours of work, he was unable to resolve the problem. Today an R-R representative came to the house to research the problem and provide me with an estimate for its repair. In less than 10 minutes, he found the source of the problem and explained that my water utility company needed to fix it. I was not charged for his service by R-R and 4 hours later the water utility company came out and fixed it. INCREDIBLE!!!!!!
Reuben G. | Pepper Pike
Service technician was very prompt, courteous and provided excellent service in extremely uncomfortable weather!
Laverne B. | Cleveland
Derek Bowen was your service rep. He was concerned with my problem and did everything he could to ease my mind. The problem was corrected. What a good Man! Thanks again. I wanted to select #3, not 2. Darleen Lonardo
Darleen L. | Solon
Derrick found & solved the problem immediately. He was very informative regarding future services & very personable.
Joan C. | South Euclid
Chuck ${esc.hash}1574 and his assistant were very professional. They made sure I understood what work needed to be done, and cleaned up everything when they finished.
Brian m. | north olmsted
Daniel and helper were excellent. Immediately they were able to assess the problem, and fix it in a timely and professional manner. Nobody likes to have plumbing problems, but if you do, you are in good hands with this crew.
Mike v. | Euclid
I usually do not respond to many customer surveys, but I just felt i needed to. Employee Derek Bowen #946 was very professional and knowledgable, he answered many questions I had and took the time to write out other services you provide that I may want to consider. Especially on a holliday weekend. I know working for a large company employees never hear the good things / compliments that customers may give. I hope this compliment does not fall on deaf ears. Sincerely John Rae
John R. | Cleveland
Ron Trebec
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