Lake Charles, LA Rate location (2 Reviews) Call Now 337-439-3711

Roto-Rooter Lake Charles, LA: Customer Reviews & Testimonials

When you need experienced plumbers in Lake Charles, LA, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Lake Charles, LA

I HAVE USED THIS COMPANY FOR QUITE SOMETIME. I ALWAYS GET FAST FRIENDLY SERVICE. THE FIELD TECHS ARE ALWAYS PROFESSIONAL AND THE OFFICE PERSONEL IS ALWAYS PROFESSIONAL AND FRIENDLY. THEY ARE BY FAR VERY COURTEOUS AND CARE ABOUT THEIR CUSTOMERS. I HIGHLY RECOMMEND THEM FOR ANY OF PLUMBING NEEDS.I WILL DEAL WITH AGAIN.
ROBERT S. | Lake Charles
We had an emergency situation Friday, June 19, 2015 around 10:00 p.m. A supply line as well as the cut off valve for that line had busted under our bathroom sink and we were having a difficult time getting the water shut off. In addition to the flooding which was occurring, we were trying to get ready to leave on a trip the next day and we needed to wash clothes, dishes, take showers, etc. I called two other companies prior to calling yours because they too advertise emergency services and they are both small, local companies I have dealt with before. Sadly, I got the run-around from the first one and the second one never returned my call as promised. By the time I called your company, At least an hour had been wasted by this time and time was not on my side! The serviceman who called me back from your company did so within 5 minutes of my call to your answering service. He was not only very nice, but also informative and frank about what to expect as far as charges, etc. His name is Shelby Thibodeaux. After getting the information from him, I decided to get him to come the next morning as early as possible. He arrived at my house at the time he said he would and he called about 10 minutes before his arrival to let me know he was on the way. He was professional, efficient, very nice and to top it all off, the charge was a fraction of what I would have paid either of the other two companies! I am so pleased with his service. Upon inspection of the affected area, he noticed that the other supply line seemed to be about the same age as the one that busted and asked if we would like him to change that one too while he was there. Yes!! That was a huge plus and still the total charge was so much less than the other companies. I will definitely call Roto Rooter the next time I have plumbing needs and if possible, I will request Mr. Shelby Thibodeaux!!!
Tammie M. | Lake Charles
Darren D. Stidham
Manager
337-439-3711
Address
Google+
6220 Candace Road
Lake Charles, LA 70615

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