Lacey, WA Rate location (9 Reviews) Call Now 360-350-6004

Roto-Rooter Lacey, WA: Customer Reviews & Testimonials

When you need experienced plumbers in Lacey, WA, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Lacey, WA

So our nightmare began on July 6 2016 our hot water tank decided to give up the ghost and boy it went out with a bang and did lots of damage we called roto rooter we had used them in the past and were very satisfied so that's who we called again and very glad we did they got someone out here right away and started to get things rolling to get things fixed while in that process another person was called to determine the water damage this young man by the name of Brandon Lisle called and came over within the hour and what a fantastic young man from the minute he walked in the door he was very professional as well as very caring and compassionate for the situation we were in and explained everything to us that needed done and why, he took very good care of us and continued to guide us through the process this young man did not make us feel like we were being taken for a ride as we have felt with other companies and people this young man could teach others what great customer service really is this young man is a gem and an asset to Roto rooter which will keep people coming back to your business. Sincerely, Denise Whitten
Denise W. | Lacey
I would like to thank the Roto-Rooter Plumbers; Jesse McClare and Randall Thompson, as well as the Water Restoration Team; John Scarcelli, Brandon Lisle, Mike Hall, and Jason Payne. Every one of these gentlemen was respectful and kind. They answered each and every one of my many, many questions. I admire their integrity and have absolute confidence that all the work they did in our home was well done. I can see that they all have high standards in their work. They represent the best of whom you hope shows up at your door to help you out when toilet goes crazy. Cordially, France Bertram
France B. | Lacey
Randall/Randy is excellent! He was there within 1 hour of us calling Roto-Rooter and because he does such a great job we use Roto-Rooter at both our hotel locations. He's professional and knowledgeable.
Jamie E. | Lacey
Steve was great, helped me understand what and why he was doing what he did. He made sure I knew what to do to avoid future issues! I used Roto Rooter before and was so impresses so that's why I used the company again!
Carolyn P. | Lacey
Fast, explained everything, friendly, good value.
Kim S. | Lacey
Arash Moshfeghi provided great service! He was friendly, approachable, clean and considerate. He explained the work he was doing and answered questions. Would have him back in a heartbeat. Very impressed.
Ken H. | Everett
Scott was terrific! He was positive, professional and educated us on the problem and preventative maintenance.
Nadine F. | Seattle
Aman Armin was most courtieous and extremly thorough as well as giving helpfull hints on how to use and care of plumbing.
Audrey A. | Roy
Fast response, quality work and pleasant service provider. Can't beat that
David L. | Lacey
Gary Robinson
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