Kirkland, WA Rate location (19 Reviews) Call Now 425-249-4113

Roto-Rooter Kirkland, WA: Customer Reviews & Testimonials

When you need experienced plumbers in Kirkland, WA, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Kirkland, WA

Sirius was excellent. He stuck with it until the problem could be identified and provided me with the perfect advise on how to fix it.
Julie F. | Kirkland
ThHis was not an emergency, but I was scheduled the day after I called. Dispatcher was very accommodating as to adjusting the time of the appointment to fit my needs. Job was evaluated and performed in the estimated time and with a pleasant attitude.
Gale H. | Kirkland
The day didn't start well. You sent the wrong man. He was friendly, courteous, fairly knowledgeable about plumbing ..... but unable to do the job - stopping a showerhead drip. It turned out that he was not a licensed plumber (probably a drain specialist). He was embarrassed, we were a little bit irked, and he wound up saying he would make sure you sent out someone who was qualified ..... which you did. Mike arrived fairly late in the afternoon, but that was okay. He was here. He was friendly, courteous ..... and as knowledgeable, and able, as I expect a Roto-Rooter plumber to be. We went into the bathroom and looked at the shower and heard one drip. Identifying the problem and arriving at a solution took Mike about 15 seconds. He pointed at the showerhead and said, "It needs a new part" (he identified the part). He asked me if I happened to know what brand the inside-the-wall fittings were and when the shower had last been worked on (I did know the latter). Mike wasn't really concerned about my lack of knowledge. He pointed at the fixture again and said, "Well, it's probably a Delta, part number such-and-such. I've got one on the truck." The repair proceeded rapidly from there. At one point he did say something like, "Whoever did this job the last time used the wrong parts. That probably explains your problem." Mike finished quickly and this was his last jb of the day, so we wound up having a little time to chat. Got some interesting tidbits about the design philosophies of different plumbing fixture manufacturers (intriguing :)). And it turned out that Mike is one of Roto-Rooter's trainers, doing that work because he enjoys it, not just because he's good at it. Thanks, Mike. David Head
David H. | Kirkland
Prompt service. Very clean and efficient.
Charles R. | Kirkland
Roto Rooter's response was timely. I was provided with updates on the tech availability and notified when he was on his way. The tech was great... very nice and quickly solved the problem. Overall an excellent experience. When I had a completely separate issue a few days later, Roto Rooter was my first call with no hesitation! Overall I've had an excellent experience with the company. The communication, efficiency, experience, and excellent customer service are a win!
Catherine D. | Kirkland
Great! Worked fast. Felt our pain both with mess and financial. Recommend highly. Ron, Kyle, Chris, Rick, Sergio and his crew. Thank you so much!.
judi s. | Kirkland
Ron and Kyle were great. Of course we aren't finished yet but if it goes the same way the first day service did it will all work out wonderfully. The expense of plumbing problems is a real shock to the system. Not only did they do a good job but realized how stressed we were. Thank you
Judi S. | Kirkland
After two plumbers failed to totally address my water issue, Greg was able to quickly diagnose and resolve it completely. I will not hesitate to call Roto Rooter whenever I have a plumbing issue Proficient, Professional and extremely friendly. I appreciate not being talked down to as I have been by other company plumbers. Can't say enough. .
Diane M. | Kirkland
There's nothing like having a wonderful family dinner at home on Sunday accompanied by residue from the kitchen disposal bubbling up in the adjacent shower stall. Local plumbers were willing to help from 24 hours to 30 days. Roto-rooter was very courteous, came out within an hour and had our drains cleaned an hour after that. You will be on our preferred list to call if it happens again. Thanks.
Richard E. | Kirkland
Prompt service. Very pleased.
Joel J. | Kirkland
Narcisus, the plumbing technician, was so fantastic that I'll ask for him by name next time I need plumbing help. He was personable, professional, and thorough. He persisted until the job was not only finished, but completed at a high level of excellence. Wonderful experience!
Sylvia L. | Kirkland
Work was done efficiently. The technician Florin was polite and courteous and very efficient.
John G. | Kirkland
Seyed did a wonderful professional job in explain the situation and issues that we are facing and offered corrective actions to address the problem. Happy ending and dedicated work ethics. Thank You!
Simon T. | Kirkland
Paul was great! Nice and chatty and got the job done faster than I expected!
Jim F. | Kirkland
Eli is wonderful! Never has a more helpful responder come to our house hold :) You really hired a gem! So experienced and great
Sarah R. | Kirkland
I was so happy and pleased with the young gentleman who did my work for me. Please give him my blessings and would call him back any time. Thanks again Rick.
Lavonne M. | Issaquah
Outstang sevice. Above it all, timely. This is the type of sevice that all sevice companies should work for. Thank you and your tech for the serice.
James G. | Everett
Sandy is a very good service rep for you. He is polite, helpful, neat and just a very nice young man. I am very glad that I called you, and that you sent Sandy to help me!! Thank you.
Pat S. | Kirkland
Excellent service, our tech Peyman #217-1858 was prompt and friendly, helpful and courteous. Thank you for responding so quickly to our call and for getting the water shut off to replace the valve and seal on our toilet. We appreciate you and are so grateful that you could respond so quickly especially on a holiday.
Tom R. | Seattle
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