Kent, WA Rate location (23 Reviews) Call Now 253-838-2989

Roto-Rooter Kent, WA: Customer Reviews & Testimonials

When you need experienced plumbers in Kent, WA, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Kent, WA

Amazing speed! We called Roto-Rooter around 12 pm, they made an appointment between 2 and 6PM, and then Florin came around 2PM. He fixed our plumbing issue around 3:10PM. Our issue is because there is some build-up in our drainage. It caused leakage when we used our washing machine. Florin explained what happened and fixed it through our kitchen sink. He also told us how to do easy maintenance to prevent this issue again. Perfect service and speed!
Yi-Chin C.
Called Roto-Rooter in the morning, and Phil came out that afternoon. He fixed the clogged toilet in a matter of minutes, and he discounted the labor without even being asked! I highly recommend Roto-Rooter for plumbing emergencies.
Tim W.
I had a shut off valve under the sink & a hot water heater hat was leaking, and I had called another plumber who was going to charge me a $75 service charge just to give me an estimate. I then called Roto-Rooter, and they sent out someone at no charge. John Miller was our plumber, and he was curteous, he arrived on time, and he explained everything for the estimate so I knew exactly what the charges would be for. He even advised me on how I could do one simple repair myslef, and I'm happy to say, it worked! I would call John for any plumbing needs, and I highly recommend him!
Kim K.
Service was professional, serviceman was personable & answered all my questions and also provided advice on how to perform preventive maintenance to reduce the potential of a recurring problem.
Ron D.
Professional service! Called them to clear my clogged drain, showed up same day and on time. Very knowledgeable as well. Needed to have my drain jetted to solve the problem. The first plumber set up the apointment for the next day right on the spot. Over all fantastic experiance and profession plumbers with lots of knowledge.
Chris R.
Phil was very knowledgable and patient. he was very respectful and funny. he went above and beyond all of our expectations
Jennifer K.
Premium professional timely service.
Wesley C.
Amazing service!! We had a pipe blockage the the sewer due to roots that had broken through. Alex showed me pictures of everything and explained everything to me as well. When he was done digging up the roots and repairing the pipe, you couldn't even tell we had ANY work done outside. We will call them again for any of our plumbing needs!!
Jaymie S.
Amazing service. John helped us fix a leak in our rental property in the quickest way possible. His experience put me at ease, we felt well taken care of. Thank you. Would definitely use service again
Christine F.
I called Rotor Rooter to schedule an appointment to receive a quote on clearing two lines and/or main line. Chad came out, all around great guy, provided us with a quote. I shopped around to compare $$$ and found Roto Rooter to be competitive with their competition. A couple days later, I called, scheduled an appointment for the following day. We had to reschedule, Roto Rooter worked with us, always keeping us updated on plumber arrival time, delays, etc. Although the plumber who came out provided us with a different $ than the original quote, Roto Rooter honored the original and than some. Service was great, plumber (Scott) knowledgeable and we have perfectly flowing water once again. Thank you Roto Rooter, we would not hesitate to call you again, if the need arised!
Sherri H.
Call these guys first with any major plumbing/septic problems. Tim came right out and gave a professional and competitive bid. As soon as we agreed on the bid, they were here the next day to do the job. Tim kept us informed all along the process. Ruben and Brandon worked hard and got the job done in one day. They left the excavation site in the best possible state considering there had been a 6 foot deep hole there. Everything is now in the best possible condition and working great! Thank you.
H B. | Kent
Called on a holiday, got a friendly receptionist who promptly set up a service call for my home in Tacoma. The plumber showed up within the time frame noted, which was within hours of my first call. The plumber, Chad, was friendly and polite. He quickly addressed the issues at hand with humor and a positive attitude (a big relief for any worried homeowner) but didn't dismiss or diminish any of my concerns or questions. Another plus, no up-selling or add-on attempts. He did what was needed, made some suggestions, and charged me the price he quoted upfront.
Adam B. | Kent
Our basement flooded during a night of heavy rain and we ended up calling Roto-Rooter in the middle of the evening. They sent someone over within an hour to evaluate our problem! The plumber they sent over was quick and efficient in this work and the problem was fixed that very night. We are grateful they services Tacoma even that late at night and will call them again should we have anymore plumbing issues.
Sophia W. | Kent
He was great my dad had passed away and the day before his funeral we had a sewer problem and we needed to have the clean out found and the snake ran down the pipes. You guys were the only ones that were will to do this at 5:00 pm on a Monday night thank you for being there for my mom
Jalain B. | Kent
Very professional and reassuring! The gentleman (Caesar) that came out to work on our broken water line had been working all day, since early morning and didn't leave our house until after midnight. He went above and beyond the call of duty, he even took pictures for us down in the small crawl space under our house of the damage caused by the leak. The work he preformed was excellent. His demeanor was very calming to both my wife and I. We will recommend them to anyone that asks and pray that we won't need to use them again in the near future.
Jeff S. | Kent
Serviceman Phil was personable and professional.
Ron D. | Kent
Response time was Great. Scott explained everything to us that needed to be done and took care of it. He was very pleasant to work with
Marie M. | Kent
Very pleased tech was on site within 30 minutes of phone call to get appointment. Saved my day on problems I had in installing garbage disposal. Excellent service!
Doug C. | Kent
Rick was good, friendly and professional. Thanks for comming out when no one else would.
Robert L. | Bremerton
Thank you for sending technician Brit Abundis to deal with our clogged kitchen sink. Not only was Brit very knowledgeable in his trade, but an overall nice guy. Thank you Roto-Rooter and thank you Brit.
Clay D. | Kent
I can't tell you how impressed I was with the plumber that came to my home, Sergey Yakovlev. He worked very very hard and really made sure he did what needed to be done. I will be calling Sergey for all my future plumbing needs. Thank you for providing such a capable individual.
Kary K. | Covington
Technician was very friendly, professional, and explained every step of is service.
Darin S. | Olalla
Miles did an excellent job. he got a outstanding customer service. very nice and knowledgable.
Carlos I. | Silverdale
Gary Robinson

Back to Top
Business Account Login