Kansas City, MO Rate location (268 Reviews) Call Now 816-412-2103

Roto-Rooter Kansas City, MO: Customer Reviews & Testimonials

When you need experienced plumbers in Kansas City, MO, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Kansas City, MO

The technician, Justin (700), was very courteous and kept me informed along the way. Unfortunately I am going to have to have additional work, but Justin showed me the issue on the camera and it was obvious there is a major issue.
Kathy R.
came out, looked at old pump, provided estimate, went to getnew pump and back flow protector, installed and tested, cleaned up then showed me the work. looks great and works/sounds far better than the 10 year old one. great on-line scheduling and convenient saturday appointment at no extra cost for those of us that work duringnormal business hours.
Sue J.
Ace & Nick did a great job!!!
Tyler G.
Dwayne, tech 3453, arrived when expected was courteous and professional. He worked efficiently and was able to make telephone calls for further assistance with my basement drain problem. Thank you, Dwayne and Roto-Rooter!!!
Leeann H.
I scheduled our visit online.   The plumber came out exactly when The dispatcher said he would. Our problem was fixed immediately for the quoted price. I use rotor rooter every time I need a job done quickly.
Laurita L.
They (Ace and Nick) fixed the problem quickly and efficiently. Thanks a bunch. :)
Elijah T.
Nick & Ace were very professional, they got to the "root" of the problem, literally! Left their work area clean and cleaned up what was already left by the backup.
Hawk H.
The plumber that serviced my drain on behalf of Roto Rooter was the most knowledgeable, friendly service man I have had work on my home. The pricing was a little higher than the last time I had my drain serviced, however, it has been over 5 years which might account for some of the increase. Overall very pleased!!
Christine W.
Our technician was very nice and professional. The service call was very fast and the pipes have been working perfectly since!
Audrey M.
The drain on my washing machine was blocked and had been overflowing. The tech from Roto Rooter came out, assessed the problem and worked diligently to correct it. More than once, he had to change the size of the coil that he was putting down the drain because the blockage was so dense. After much effort, he was able to open up the drain. It was very re-assuring to me that he never gave up until he was successful. And it wasn't an easy job!
Karen V.
Water was flooding outside basement door about ready to come inside my door. Tom (760) was able to unclog with in 2 hours of my phone call!!! So happy thanks a bunch!
Stephaine H.
Very professional! I had a main line clog and R'Cittio #447 came out within an hour of me calling them on a Saturday morning. The technician came in the house, had covers over his shoes already when I opened the door, seen the problem downstairs, told me how much it would cost and what exactly would be included with the price of 379. Had it clean within an hour and ran the camera and showed me exactly what caused the clog. I have another technician coming out on Tuesday to map the line and show me more about the roots near my line, all included for the price. Very satisfied! They are not the cheapest but they are the very best for the job!
The technician Tom (760) arrived earlier than the quoted time given by the office. He was very efficient in handling the repair. I will definitely use Rotor Rooter again!
Dean H.
I called and set up service to repair broken sewer line at the city main, they arrived as promised had sewer line dug up an repaired within an hour. I was very happy with there service & would definitely recommend Roto-Rooters Service Top Notch Compared to the Other Blue Springs Mo. Plumbers
Butt H.
We have an outside yard gutter drain clog. There had to be a lot of trouble shooting and Tom (760) was very helpful and patient. He gave me several options to consider to fix. Thank You Roto-Rooter and Tom.
Molly H.
Nick and Tom worked tirelessly to unclog a drain that had been seriously clogged for 3 days with standing water in my basement. Could not be happier with their service and great attitudes.
Ann G.
We were having significant issues with an outside drain. Our service experience was outstanding. The service tech was very professional (Tom 760). I highly recommend this company.
Jim S.
We were having significant issues with an outside drain. Our service experience was outstanding. The service tech was very professional (Tom 760). I highly recommend this company.
Jim S.
We had a clogged drain and RR was able to come out on the same day (on a Sunday!) and get it fixed.  They gave me a window from 2-4 pm and they were there right at 2.  I actually commented to my wife that this was a first:  being given a window by a service provider and they actually showing up at the beginning of the window.  The technician (Keith Sutomi) was extremely professional.  He was very very knowledgeable about this craft and beyond.  We quite enjoyed watching him work and listening to all of his knowledge about drains and drain issues.  Overall we were extremely impressed by Keith, seriously.  Sometimes you aren't sure what you might get when you call a service provider to your home and I have to say that this guy was the best I've ever had in my home.  Top notch!  We are very thankful that he was able to help us out and we are happy that it was such a positive experience!
Matt K.
The technician was friendly, arrived on time, finished quickly and got the job done right. Throw in a 30-day guarantee and you have a satisfied customer.
Spencer S.
The technician was friendly, arrived on time, finished quickly and got the job done right. Throw in a 30-day guarantee and you have a satisfied customer.
Spencer S.
I was trying to change a kitchen faucet from old to new by myself. Fought with that old faucet for hours, and even broke a hammer (serious, no kidding), but I just couldn't yank that old faucet out. Finally, I gave up.Got online, need an emergency help because everything is leaking now under the sink. I schedule an immediate service on Roto-Rooter web. Roto-Rooter email me to confirm, call me to confirm,  and my service guy, Larry (service #301), came on time per the requested schedule time within less than 1 hour. He came with his professional tools, easily remove the old faucet and even install the new faucet for me. I tag along to watch how he installed new one. Larry would patiently explained how things work when I ask. After the installation, he cleaned up the trash before leaving, and let me use the service coupon. So, I save $30 dollars, but gave $10 cash tips personally to Larry's for his professional. One Happy Customer. Let the Pro to their job. That is why they are pro. I learned my lesson today. Labor service comes with 1 year warranty. They will come to repair it for free within 1 year.
Ky C.
I was trying to change a kitchen faucet from old to new by myself. Fought with that old faucet for hours, and even broke a hammer (serious, no kidding), but I just couldn't yank that old faucet... 
Ky C.
I was trying to change a kitchen faucet from old to new by myself. Fought with that old faucet for hours, and even broke a hammer (serious, no kidding), but I just couldn't yank that old faucet... 
Ky C.
I was trying to change a kitchen faucet from old to new by myself. Fought with that old faucet for hours, and even broke a hammer (serious, no kidding), but I just couldn't yank that old faucet... 
Ky C.
Got here quicker than the quoted time and fixed the problem.  What more can I ask?  Thanks guys.
Brandon B.
Robert, employee number 0377 was great. I will be calling and requesting him next time for sure.
J M.
Jim was our service guy. He was prompt polite and did a quick but great job. Would recommend him to anyone who needs plumbing service.
James W. | Kansas City
Our technician, Keith, was prompt, informative and courteous! He completed the job in a thorough and efficient manner. I was very happy with the service we received! Thank you!
David H. | Kansas City
I appreciated the fast service and the quality work (Gray was the plumber).
Richard M. | Kansas City
When my home warranty company failed to provide an emergency plumber within 6 hours, I called Roto-Rooter and Michael was at my home within an hour. He was very professional, explained my options and the problem until I understood and was very quick in getting it taken care of. THANK YOU!!!!!!! *****
Jacque L. | Kansas City
Had an experienced service representative who explained a lot of things about the plumbing system and sewer pipes. Very informative and exceptional customer service. Thanks to the service representative named Tony.
Terry E. | Kansas City
Great service. Fast. Thorough... Thank you so very much!
Richard Y. | Kansas City
I will always be loyal to Roto-Rooter as long as I have Mike Campbell as my Plumber! He is always excellent, courteous, and an extremely knowledgeable (sp) plumber He puts the " Master "in Master Plumber! I always know if he isn't available when I have an emergency, that I have an excellent company that will put my troubles right.
Mary U. | Kansas City
KATHY A. | Kansas City
Mike #3360 was very helpful and knowledgeable. My son loved watching him work on our issues and he explained what he was doing to him. Mike also interacted with my giant dog and 9 month old son. Great service.
Whitney A. | Kansas City
Very professional and quality work
Mike A. | Kansas City
Very friendly and knowledgable
Lee M. | Kansas City
The service received yesterday was prompt, courteous, and efficient. Keith Satomi, the technician, was fastidious in his work, and completed his work with speed and professionalism. My problem was solved quickly and the kitchen area was left neat and clean. I would recommend rotorooter without hesitation and will definitely use them again in the future.
John C. | Kansas City
I had another plumber to put in pvc pipes in my basement. He did good, but it took him 6 months. On the last approximately foot of the galvanized pipe he connected the plastic pvc pipe to the galvanized pipe, He left before he checked to see if the pipe would hold. When I turned on the water after an hour like he said it shot water everywhere. I called him and he said that he would be back in about 3 hours. After 3 hours he did not come back. He did not call and I tried to get him by phone for 4 days. He did not answer the phone. So on the 4th day I called Rotorooter. Allan Schellenger number 1512 came out. He came and looked at the problem My problem was the galvanized pipes that were there had huge mineral deposits in them and were clogged up. The one plumber had replaced the pipes but had taken 6 months to do it. Allan came in and saw the problem spot where the other plumber had connected galvanized pipe to plastic pipe. The old galvanized coupling must have had a crack in it as it was leaking from that crack. I was shocked when Mr. Allan Schellenger connected the pipes in only about 10 minutes. He finished what the other plumber had not done. It was fast and it is still holding. I give roto rooter all the stars available, as this man did the correct thing so that I could have running water again. He also told me that he could have done the job in 4 hours and not 4 to 6 months. I will use rotorooter again, They did the job. # 1512.
william j. | Kansas City
Mike was very nice and accommodating
Sandy B. | Kansas City
Mike C did a fabulous job of unclogging my air conditioner drain! I have had 2 great experiences with Roto-Rooter. Will be using them for all of my plumbing needs.
Linda K. | Kansas City
awesome service, the technician Mike Campbell 3360 was very thorough and helpful and told me everything that he was doing along having another tech come out with a camera and double check everything, you don't see that service anymore for sure,,,,thank you very Mike
LYNN B. | Kansas City
Plumber was fantastic! Super quick response time. Will definitely call them from now on.
Jon P. | Kansas City
My basement is dry as a bone. We had problems for years but now the basement stays dry. Professionals like Roto-Rooter are worth the expense.
Gregory H. | Kansas City
We had a stopped up kitchen sink. Service was very prompt ne poblano resolved. Ink cleaned. Advice given o prevent future problems.
Bess d. | Kansas City
Brandon was courteous and efficient, a few questions, a test of the blocked drain, and he located the pipe that gave him access to the blockage in my floor drains. The video on Wednesday will show what caused the problem, but for now I am very pleased to have my house back in order.
Walter B. | Kansas City
Very happy with the service. And they didn't take a long time to fix it
Lisa P. | Kansas City
Mike Campbell was very polite and professional with the services he provided. He put in a water line to the ice maker for our refrigerator, he explained every detail step by step ,not to forget his attention to detail. I will definitely be using his services in the near future.
Gary W. | Kansas City
Richard was awesome! He was very polite and got my faucet fixed for me.
Sandy L. | Kansas City
We had Jim out on Labor Day, he was great. Came in figured out the problem and got it taken care of fast. He explained things and was very nice.
debbie a. | Kansas City
We discovered a puddle of water on our basement floor due to a leaking sump pump (on the Sunday morning of a holiday weekend). We submitted an on-line Roto-Rooter appointment request and a plumber arrived within 30 minutes (to our great relief). Chris L. (tech #0368) completed the replacement of the damaged check valve. He performed the work in a professional and personable way. He made an unpleasant incident pleasant. Will will call Roto-Rooter for any future plumbing issues, and definitely recommend them to our friends, neighbors, and family. Great job, great employee, great company.
James H. | Kansas City
always a professional visit. Knowledgeable with any question I have.
Dawn G. | Kansas City
Came out within an hour of my call! He worked quick and cleanly! Thank you so much!!! (Replaced valves on washer hookups)
Patricia P. | Kansas City
:My wife and I were very appreciative of the responsiveness, courtesy, and dedication of Larry and Branden. They were efficient, knowledgeable and very pleasant.
Bruce L. | Kansas City
Rep was friendly nad informative! Explained the product the pipe cleaner I purchased because I felt at ease with cleaner for the sewer line, I decided maybe it would be best of a rep could come and do this for at least for the first time. I will schedule a time for this within the coming weeks. Thanks for the experience of a new journey to keep my plumbing working.
Rosalind S. | Kansas City
Phillip did an excellent job of cleaning out my sewer. I now can run the dishwasher and washing machine without having a flood in the basement. Then the "camera Man" showed me my problem and gave me a bid for replacing a pipe. Thank you so much for all of the help!
Bonnie L. | Kansas City
Steven did a great job. Everything is flowing like new again.
Tim G. | Kansas City
Steven was on time and very polite.
Tim G. | Kansas City
great professional team completed our job...quickly!
Richard O. | Kansas City
Rick always does a good job.
Nova D. | Kansas City
From our personal experience we are 100% satisfied with roto rooter services.We consider you one of the best since this is the only service we use:We cannot know what any other service has to offer.Thank you.The tecknichian are very profesional and courtious Mrs.Heard
Earnestine H. | Kansas City
I think you did an execellent job. On time with time window.Did job very professionally. Would recommend your service. Thanks!!!
Charles C. | Kansas City
Great job. I am very pleased.
Glenda B. | Kansas City
Prompt service provided by an approachable plumber who explained the work and gave advice on how to watch out for issues with my other appliances. Great service call.
Keisha J. | Kansas City
The plumber was pleasant, professional, and knew his stuff. He immediately surveyed the situation and his assessment of the problem was correct. He made the necessary repairs to fix the situation and he was there a minimum of time. He asked and really tried to help me find other solutions to problems that had arisen out of the breakdown.
Joseph S. | Kansas City
Efficient and professional
Ann C. | Kansas City
Serviceman was knowledgeable and took care of our drain problem
Beverly K. | Kansas City
Dave Solomon is a hero for me! Fixed the problem, was patient while attempting to deal with the home warranty company (total waste of time), and explained everything that was going in.
Bonnie M. | Kansas City
Very professional. Quick. I will definitely use again!
Phil S. | Kansas City
I had an issue with a sewage ejection pump and the technician arrived quickly, replaced the pump, and was very professional. I will absolutely use you again.
Jennifer S. | Kansas City
The service technician that came out was friendly, honest and diagnosed the problem quickly.
Patrick G. | Kansas City
Larry #301 was very professional. He explained what needed to be done. He went out of way to resolve the problem with my faucet. I was told I needed a new faucet, which it only needed new valves. Thank you very much.
Joan S. | Kansas City
came right out, very polite, very professional and fixed my problem
Dan V. | Kansas City
Michael #0236 was very efficient. Did a good job and very much a pleasure to work with.
Peggy C. | Kansas City
Unhurried completion of job. Provided additional advice to prevent future issues.
Rosalyn W. | Kansas City
Allan S. came out to my house on a Sunday afternoon. I couldn't have been more grateful! He was pleasant and fast!! Found the problem immediately and had all the equipment to fix it. Thank you!
nicole b. | Kansas City
The technician arrived very promptly and cleared our kitchen drain in short order. Very pleased with the service!
Linda G. | Kansas City
Chris Ladesic with Roto-Rooter was awesome! He took the time to thoroughly explain the problems that were occurring and the fixes to those problems. He didn't try to sell me on unnecessary products/services like most other companies do! He was in and out in less than an hour and made the process super easy. I will forever use Roto-Rooter for my plumbing needs thanks to Chris!
Kelcee S. | Kansas City
Second time in one month we needed a plumber. We had two separate different problems.We called Roto-Rooter because we were pleased with them on the first visit. We weren't disappointed on the second visit. The plumber they sent out was good at what he does, he was knowledgeable and able to answer any questions or concerns we had. Thanks Roto-Rooter Milton & Mary
Milton A. | Kansas City
Your superb Plumber named Ace arrived promptly and quickly assisted with the diagnosis of an under-sink leak. Ace was very courteous, professional, and precise with his assessment and remedy. His recommendations for a permanent and lasting solution were clear and his work was fantastic.....no issues since he fixed the line and we had a dishwasher install two days later with perfect results. Ace and Roto-Rooter will be our Go-To plumbing experts for all future needs. Great Work !!
clarence b. | Kansas City
This is Mike Campbell's third visit to my home which is old and I appreciate his willingness to handle the many problems that result because of age and location. He worked hard with the rotor rooter on a hot day in a small closet area and everything is now working. Appreciate his willingness to come on a Friday afternoon and to work late to complete the job.
Carol S. | Kansas City
Good job. It was convenient that I did not have to be home while the work was being done. I had already missed work 2 days for roto rooter appointments.
Sari M. | Kansas City
Chris did a fantastic job. Very honest and personable. Thoroughly enjoyed his service and looking forward to cheaper water bills!
Parker B. | Kansas City
Great job. Friendly and professional.
Karen E. | Kansas City
Michael 0236 was very helpful. Very polite and finished the job quickly. I would ask for him again.
Kathy C. | Kansas City
Jason Meyer 0131 was great very friendly and really knew his job. Fixed my leak very fast.
Dwayne H. | Kansas City
i was very pleased at how quickly and efficiently my broken toilet was taken care of on a Saturday evening. The serviceman came to my house to assess what I needed, then went to Home Depot, picked up a new toilet and installed it. And I thought the charge was reasonable.
Sandra S. | Kansas City
Keith was very professional and kind and did a good job on clearing out our sink. Hopefully, we won't need them again, however, if our pipes act up again I will give them a call.
Mike D. | Kansas City
Steve was awesome. Great employee.
Craig M. | Kansas City
I am the manager of Plaza Point and I would like to commend your employee, Dwayne, #3453, for exceptional service to our building and excellent people skills. No one else you send out ever does as good a job as Dwayne does and his courteous demeanor is very appreciated. He takes care of the problem efficiently and cleans up so well you would not know he has been here. I always request him for service to our building and I am disappointed if he is not working. I think you should look into cloning him as I dread the day he will not be available.
Arlinda J. | Kansas City
Mike performed a very professional job in correcting the problem with my water spigots. Thank you.
peter d. | Kansas City
I'm leery about calling a plumber all I see is money. I was pleasantly surprised by Justin, he was on tme, professional and best of all he knew what he was doing and did it in a timely manner.. He also gave us future recommendations. Thank you
Milton A. | Kansas City
The technician was very thorough and professional! We will definitely use your services again!
Jeran A. | Kansas City
Allan was very professional and did a great job.
Sari M. | Kansas City
Technician was excellent and did a fantastic job. I will definitely recommend your services to others. Thanks!"
William B. | Kansas City
On time, friendly, knew what he was doing, cleaned up when finished. He was a nice guy.
David L. | Kansas City
Dwayne(3453) was efficient, professional and friendly. He answered my endless questions with patience and understanding. I felt like I was doing business with someone who was very trustworthy. If I have a future issue, I will request Dwayne to be my technician and will wait until he is available.
Brenda N. | Kansas City
Professional, on time, got the job done. That's all it takes.
jeff v. | Kansas City
Jason Meyer (0131) diagnosed the problem and repaired it in very little time.
Randy M. | Kansas City
Brett Munsey
1550 Liberty Street
Kansas City, MO 64102

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