Jersey City, NJ Rate location (42 Reviews) Call Now 201-942-3073

Roto-Rooter Jersey City, NJ: Customer Reviews & Testimonials

When you need experienced plumbers in Jersey City, NJ, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Jersey City, NJ

I had Manny and Pedro (Tech 525) from RotoRooter come out to my house because I was smelling a terrible, HORRIBLE smell from my kitchen area. I had other companies come out to investigate and no one could figure out where it was coming from. Manny was able to quickly determine where the smell originated from (the main sewer line just below the kitchen area) and snaked out the clog. I am so thankful that they were able to not only determine the source but also solve the problem. I have two young children and was very concerned for their health. They were polite, efficient and I would absolutely have them back again (If they would even come back after that nastiness).  Could not be more pleased! Thanks guys!
Mary R.
I called up Roto Rooter for a backed up bathroom sink. Manny (Tech525) and his associate were very professional as they explained to me upfront what was needed and they quoted me with a price.... 
Michael A.
Excellent communications. Lee, the technician, was very knowledgeable and his expertise made the difference it getting the job done without the extreme and costly service I had feared would be required.
Doug M.
Called regarding backed up sewer and they were able to arrive within an hour or two. Service man was very helpful and explained a lot about the system. Also have a 30 day guarantee!
Rifah M.
Called regarding backed up sewer and they were able to arrive within an hour or two. Service man was very helpful and explained a lot about the system. Also have a 30 day guarantee!
Rifah M.
I called Roto Rooter because I had a clog in my drain in my basement and in my yard. They were very efficient on the phone and they sent someone out as soon as possible. The plumber that came to my house was excellent, his name is Harun Akutesha . He knew what he was doing and was very polite. I would recommend Roto Rooter to anyone who needs a plumber and would definitely use them again if I ever have another problem.
Gina S.
I made the disconcerting discovery that my sewer line was clogged. Despite this being a Sunday afternoon, Roto Rooter sent a plumber out immediately and at no extra charge. The plumber, Isaac, was very polite and competent. He explained what he was going to do and laid out all the possible scenarios that could happen and their costs. He was up front with everything and there were no hidden fees or high-pressure saleman “add-ons.” Isaac determined the sewer blockage was due to tree roots penetrating the line and removed them. After spending two hours clearing out the sewer line, he even augered a problematic toilet for us for free! My other interactions with Roto Rooter were also excellent—I received email confirmations of everything and a phone call to alert me prior to Isaac’s arrival. Bridgewater, NJ
Dan L.
The technician was excellent but I thought he should have had an assistant. The work got done perfectly, he knew what he was doing, very courteous and knowledgeable. I was very pleased.
Elsa G.
Great Service. Problem solved quickly and efficiently. Toilet and sink unclogged in Nutley NJ.
Deanna J.
I had a great experience with Isaac, one of Roto-Rooter's plumbers. He had good humor, lots of knowledge, and a ton of patience. We had a clogged sewer line that was causing flooding in our basement and he dealt with it. It was a long, difficult job, caused by years of main sewer line build up, but he and his trusty snake dealt with the job. He even helped me carry in the carpet cleaning gear I rented from Home Depot. He was so great that I gave him an extra $30 tip. While I hope I never have to hire a plumber again, Isaac made it as painless as it could be.
Justin W.
Came quickly. Resolved the clog in a timely manner. The technician was very polite and friendly and not pushy. Will call again in the future if we need assistance again.
Eric C.
Came quickly. Resolved the clog in a timely manner. The technician was very polite and friendly and not pushy. Will call again in the future if we need assistance again.
Eric C.
Faster response to request.
Duane H. | Jersey City
Aaron was a great guy, and very professional. Fixed our issues quickly and smoothly. We definitely recommend
Eileen H. | Jersey City
As always great service, and I was happy to see Aron, he is the reason that I call RotoRooter. He represents professionalism to the highest. His customer service is outstanding and his work is excellent...
Mercedes H. | Jersey City
We've been using Roto-Rooter for many years for all our plumbing needs and it hasn't disappointed us since. I like how easy it is to schedule and they come within the timeframe promised.
John P. | Jersey City
Roto-Rooter was on-time, thorough and professional. Our plumber was Francis and he was fantastic! He explained the problem with our sump pump and fixed it quickly. His manner was courteous. I am floored by the quality of Roto-Rooter's professionals, particularly on a Sunday!
Yasmin M. | Jersey City
Excellent service... My previous encounter with your service was excellent.. And it continues to be... With this service... I will continue to use you..
Mercedes H. | Jersey City
Yr service rep Stewart #3347 was excellent
Robert K. | Jersey City
Jesse was professional and knowledgeable. He fixed the problem and explained it very clearly to me.
Christine R. | Manalapan
Our service technician was the greatest. He was timely and very knowledgeable. He fixed our shower diverter and rebuilt the sink's drain very quickly. He also cleaned up very nicely and came with shoe covers to protect the carpeting. Highly recommended!!
Kang I C. | Princetion
Although the appoint was delayed by 4 hours, The technician was very good. He was very friendly courteous and excellent at his work. I will highly recommend him again.
Sanjay c. | Watchung
Tech was very nice and friendly he answered all my questions.
Lisa C. | Woodbridge
I AM SO GRATEFUL THAT THEY CAME AT 12:30 am (NIGHT); HOWEVER I WAS GIVEN A TIME FRAME FOR LATE AFTERNOON EARLY EVENING. OTHER THAN THAT EVERYTHING WAS EXCELLENT!!!!
Margaret O. | South Amboy
I was very pleased I was not charged as the technician could find no problem. He was professional and courteous. I will use your company again.
Lisa W. | Pennington
We had a sight problem after serviceman left, but after his second arrival, everything is working fine. It was repeatedly tested after first visit, but for some reason moved slow after service man left. A recall was needed.
Kenneth S. | Ewing
Prompt, professional service. Price was higher than expected but job was well done.
James H. | South Bound Brook
Excellent job. Could not have had a better experience.
Joan B. N. | Hopewell
Joseph was on time, very knowledgeable, and clean. Because of his professionalism and service I would use Roto Rooter again.
A. B. | Ewing
The service tech (Lee) explained everything he was going to do and did an excellent job of resolving the problem. He did a great job of keeping his work area clean and not leaving a mess.
Tom H. | Bridgewater
Arrived quickly and explained everything and performed his job well.
Joanne F. | Glen Ridge
Service was performed professionally. The technician explained everything before performing the service. Great Job
Maria M. | Raritan
The two servicemen where professional and courteous.
Tracy C. | Bedminster
Pat, the plumber who did an excellent jobs for our kitchen.
Betty L. | Hillsbooough
Your technician Michael was very helpful and informative, advising every step of active he is performing and the result that he is expecting. I will definitely have him back for next service should the need arise.
Lei-Ven C. | Morganville
Very responsible and knowledgeable service person. PJ ${esc.hash}1275. Efficient -- did a good job for us and corrected our problem.
Bob P. | Lawrenceville
Michael was very professional, worked quickly to identify my problem, and left me a satisfied customer.
Bob S. | Gladstone
Your technician Michael was very helpful and informative, advising every step of active he is performing and the result that he is expecting. I will definitely have him back for next service should the need arise.
Lei-Ven C. | Morganville
The technician came a few hours after our call. The problem was diagnosed within the main sewer line! Thankfully, the repair crew came the same day so we did not have to go to a motel and leave our cats behind. Early the next day, the township inspector gave the OK (all arranged by Roto Rooter) and the crew returned to fill in the hole. So within 12 hours the house was livable again and the next day everything else was completed. My thanks to all the courteous and knowledgeable staff.
Claudia M. | KENDALL PARK
I was very happy about how long it took the technician to get to my house.
Becky S. | Elizabeth
Our technician arrived promptly and was very knowledgeable and courteous. Will definitely call Roto-Rooter again when we need your services.
Cheri L. | Kendall park
Michael was very professional and knowledgeable. He really helped me understand what was going with my situation. My family and I are very thankful.( Middlesex, Michael 773 Ticket 1785 7279)
Westley R. | Ewing
John Lucchese
Manager
201-942-3073
Address
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65 Irving Street
Jersey City, NJ 07307

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