Indianapolis, IN Rate location (166 Reviews) Call Now 317-462-6811

Roto-Rooter Indianapolis, IN: Customer Reviews & Testimonials

When you need experienced plumbers in Indianapolis, IN, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Indianapolis, IN

good job done by a very professional service man.
RICHARD B. | Indianapolis
They did a very good job
Evelyn W. | Indianapolis
The job was done right. Jeff J. is a very good technician and knew what to do. I don' think I will have to worry about my plumbing for a long time. I will recommend your service to others. Thank you!
Lavern C. | Indianapolis
Technician was prompt ,courteous and professional.
leonard e. | Indianapolis
Serviceman Kyle did a great job on repairs to my water heater! Thanks Kyle
Maurice G. | Indianapolis
I was kept informed of when the plumber would arrive. Plumber was professional and took the time to explain all potential issues, what he was doing and why.
ROBERT B. | Indianapolis
On time. Quick work.
Randy B. | Indianapolis
I'm writing this letter regarding the work that had to been done regarding my sewer line. When this job first started I thought we had a slow drain that was causing the problem that when my washer drained my toilet bubble/guggled. Simply problem right....OH no, nothing is simple. Long story made short the sewer line had to be replaced.....problem....big tree sits right where the sewer line runs. Solution, re-route the sewer line around the tree. Everyone who worked on this project from the first serviceman that snaked the drain . Dusty doing the water blasting and Johathan Briere, field supervisor and the crew from G.E.S. Brandon and David, were professional, knowledgeable and courteous. The guys had to dig the yard up twice but that's ok I was impressed with how well the final grade looked. I just hope no one took offense to me supervising from my front porch. I explained to the guys that I use to do construction work and and find all this fascinating. I would highly recommended Roto Rooter to family and friends who need this type of work done and hopefully they would get the same crew to do the job, Happy satisfied customer...but my wallet is lighter....guess my hip won't hurt any more (LOL)
Karen D. | Indianapolis
Service tech was personable & did a good job
Richard L S. | Indianapolis
The service was quick and prompt. We had a someone out the next day on a weekend to put in a back flow pump for us. What really helped us choose Roto-Rooter was the fact that they took their time to explain everything going on from where the water damage came from to the meter reading and more. We couldn't have chosen a better company to aid us in such a stressful situation.
Elaine P. | Indianapolis
Prices gone up, but plumber gave me discount that CUSTOMER SERVICE didn't tell me about. HE was friendly and thorough.
Rod H. | Indianapolis
outstanding service. the tech took care of our problem in a timely fashion. He found 2 other problem and took care of the too.
Robert B. | Indianapolis
The service was fast and easy, the technician came and worked and half and hour later the problem was fixed. Their customer service is extremely nice and will work work with you on the time schedule
Giovanni N. | Indianapolis
I was worried that my water heater had went out. I called my local Roto-rooter, and a technician was at my house within the hour! She assessed the problem, and luckily it was only a fuse. She was very helpful, courteous, and seemed knowledgeable about my particular unit. I was again impressed after the bill only came to $75! I will be using this company for all of my plumbing needs. I have a wife and 4yr old that were not going to take another cold shower! Thanks for making me look like the hero!
ty h. | Indianapolis
Showed up on time explained to me what was going on and took care of what I needed in a prompt manner.
Timothy B. | Indianapolis
Plumber was on time and efficient.
Cathy E. | Indianapolis
I Was Very Happy With How Soon Roto-Rooter ( Plumber) Got Out To Repair Leak! And Also The Restoration Crew Did A Great Job!
Nyrita H. | Indianapolis
Technician was efficient, informative, and professional. Thanks!
RAYMOND E. | Indianapolis
Elijah is a wonderful employee. He was courteous. And efficient.
Victoria D. | Indianapolis
The entire process was handled professionally and efficiently from the phone call to the finished product. It was a pleasure being able to talk to a person rather than being routed through a phone system and wait for hours for someone to return the call. Even more amazing was the repair man, Jerry, was here within 1 hour and knew exactly what to do. I would definitely use Roto-Rooter again and refer my family and friends to your service. Thank you.
Linda H. | Indianapolis
Roto-Rooter employee "Smitty" did a professional job cleaning our laundry drain. Thanks!
RAYMOND E. | Indianapolis
Roto-Rooter employee "Smitty" did a professional job cleaning our laundry drain. Thanks!
RAYMOND E. | Indianapolis
Service was excellent and technician was very good and did a wonderful job for us. I would highly recommend Roto Rooter to anyone. Thanks for the great service
Raymond & Hazel Q. | Indianapolis
Today plumbing repair person to fix my leaking faucet problem, the serviceman's attitude makes me very happy, and he was very patient for me to explain my problem that I confirm that a reputable company will cultivate excellent staff. Stanley Woo
Stanley W. | Indianapolis
Fela was great! Explained exactly what he was doing and was very personable.
Nick H. | Indianapolis
On Saturday I has a problem with my kitchen faucet and called for service and was told a time frame that they would come which was from about 1-7:00 - but a few moments after the inital call a tech called and said he would be at my home if 15 mintues. I had just enough time to run out and get a new faucet for him to install. i had purchased the wrond type and had to return and purchase the correct type. The tech (Bobby) was very patient and professional and installed the new faucet. I could not be more pleased with the service and the kindness and professional attitude of Bobby - he was GREAT!
Shirley H. | Indianapolis
5 stars are too low of a rating
Austin C. | Indianapolis
Very professional service. Highly recommend. Make sure you get the coupon from the Roto Rooter website! Saved me $100.
Dave H. | Indianapolis
The gentleman was very nice, his name started with a K but I don't remember it. He didn't have the sump pump that he needed and he contacted another serviceman who drove the proper one to the house. It was a big job and the serviceman was very nice and polite. So was the other serviceman that brought the other sump pump over.
Kelly S. | Indianapolis
The technician was thorough in making sure my storm drain line was completely clear before he left. The day was very hot, but he spent two hours in the sun doing his best for us.
Sally R. | Indianapolis
Mr Ron was great ,got the job done aND worked with my schedule.
Rachel M. | Indianapolis
Vala was great and very professional. He took time to show and explain to me what he was doing and why. Very professional and efficient.
Donna F. | Indianapolis
Kyle was very nice and super quick. Glad we were able to get the water flowing again.
brian w. | Indianapolis
Vala was very pleasant, knowledgeable and informative. We were very impressed with his work. He gave is recommendations on how to take care of our drains. Would use your company again and recommend you to family and friends.
Carmen C. | Indianapolis
Service agent, Khuma #4293, was efficient, knowledgeable, and polite. He worked fervently until the job was complete, and never left my questions unanswered. Though there was a slight language barrier, he made certain that I understood each step he was taking. He cleaned up after the job was done and the only thing that I was sorry about, was that I did not have a bottle of cold water to offer him. Indianapolis and surrounding areas, I recommend Roto Rooter for any plumbing job.
Linda R B. | Indianapolis
Prompt and professional even showed up before they approximated.
sarah f. | Indianapolis
You can`t beat Roto Rooter at doing the job right the first time and mine was no different. And I guess to get anything you have to pay for it! I really thought they were a little high.
Michael B. | Indianapolis
Came same day and corrected problem in a courteous and timely manner. I highly recommend!!!!
Jo T. | Indianapolis
I was very pleased with the prompt and professional service i received. Vala, Brian, Brian and Blake did a great job!
David K. | Indianapolis
Technician came out quickly on a Saturday evening to snake out my drain. The issue was a tree root in my drain, which is a very messy and time consuming task. He got the drain flowing perfectly and cleaned up 99% of the mess. I'm still finding small spots here and there, but like I said, it's a very messy job so it wasn't his fault. Wouldn't hesitate to use Roto-Rooter again.
Nash K. | Indianapolis
Wanted to send a note in kind. Your tech showed up sooner than expected and did an outstanding job. Having 8 bathrooms I am certain I will be contacting you again. My hope is you send the same tech. (Kimer(sp?) tech # 2817) Thank you again
Patrick D. | Indianapolis
accurately diagnosed the problem in the first 10 minutes!
Gary D. | Indianapolis
JUDITH M. | Indianapolis
Fast, friendly, helpful, courteous service.
Amber C. | Indianapolis
Third time Ie been serviced by you !!! great service !!!
Brenda H. | Indianapolis
Fast professional service
Austin C. | Indianapolis
They were able to come out and snake out my outside clean out and I was able to use plumbing again. They were quick to get to me and very professional.
Jodi C. | Indianapolis
Fel was very quick, nice & made sure that I understood what was done.
Josh K. | Indianapolis
Dave and Dale were great!
mary w. | Indianapolis
The plumber was on time and explained what needed to be done to fix the toilet. After I agreed to having the services done, he had me sign a form giving permission for the work. After he finished, he reminded me about the 7 day guarantee and explained that if additional work would need to be done, the money I spent for the repair would be applied to the new repair.
Melinda B. | Indianapolis
Ron was great!!!! Gave me an explanation about every that he was going to do . I would definitely give him 5 stars for his service today
Diana M. | Indianapolis
Prompt, professional, personable, and the problem resolved. What more could you want?!
Karen W. | Indianapolis
They was great job will call back if I needed them again great job guys
harold m. | Indianapolis
Had a busted pipe above my water heater that was spraying water. Could not get the water shutoff to budge so I gave Mr. Quik a call, but they said noone could come until the next day. Rotorooter had someone out within an hour after I called. He got the pipe fixed and I had him change out my water heater which fixed some water pressure issues I was having in my bathroom. He got everything cleaned up and took away the old water heater. I am very happy to have everything back in working order in timely fashion.
John H. | Indianapolis
K huma #4293 was great. We were worried about a mess being made and he eased our concerns and did a great job. No mess. And he even cleaned things up.
Debbie F. | Indianapolis
Roto-Rooter arrived on time. The Technician did a thorough analysis prior to beginning the work. He was quick, efficient, and communicated well during the process.
Jonathan T. | Indianapolis
Excellent, quick service.
Christine G. | Indianapolis
Very prompt service and repair to my water heater.
Cathy E. | Indianapolis
On time, fast and efficient.
Richard W. | Indianapolis
Khuma was very friendly and helpful. He explained everything he was doing, and showed me what he was doing, and why, every step of the way. He was very professional, and very friendly.
Christine M. | Fortville
I had a clog I couldn't clear myself. Called and received quick service. Arrived on time. Our technician Khuma was very nice and very professional. He finally cleared the clog but one of my pipes broke. He gave me the estimate to fix them. The pipes are very old and we are on a slab. He brought some help and the work was completed the next day. They cleaned up the entire mess and protected our carpets. I would recommend them again and would use them again. They held to their estimate and did a very fine job.
Bruce C. | Indianapolis
Dave Collier does a great job for us. This is the second time we have had him out to do work for us,
Jon C. | Indianapolis
Roto-Rooter was quick to respond and did a great job. Fixed my plumbing issue in a few hours!
Thomas T. | Indianapolis
We had terrific service. The plumbing is working perfectly now.
Steve S. | Indianapolis
VALA is the technicians name, who was respectful and very professional. Completed the job and made suggestions to maintain plumbing working. Thanks for the services. I will recommend Roto rooter and VALA too
Eveliss R. | Indianapolis
Valot #2697 fixed our toilet which was obstructed.
Michael D. | Indianapolis
vala #2697 we talked and he went right to work and did an outstanding job. thank you
kay k. | Indianapolis
Chawng vung did a very good job. He was very professional and kind.
lovie h. | Indianapolis
When i called roto rooter i got same day appointment they got to my house at the time they said they would and the technician did a really good job.
Pamela J. | Indianapolis
We had an outdoor cleanout access installed. Also, pvc pipe inserted into the clay sewer pipes, which were clogged with tree roots. Each employee we dealt with was conscientious, super-competent and friendly, especially Blake, Brian and Mike (Pappy). Several neighbors commented on how quickly the work was done. 5 stars all around. I'm sorry I don't know the names of the others on the crew.
Frank G. | Indianapolis
My laundry rinse was backing up in the tub, I had no plumber and let my "fingers to the walking" thro the yellow pages. I am thankful that they stopped at Roto-Rooter!! Turns out I had a much bigger problem than a clogged drain. I was completely satisfied by the service of Bill Brunk and his crew. I felt comfortable & trusted him completely. He kept me informed every step of the way. I was happy with my service from them and I am happy to have a plumber I can put my trust in.
Diane S. | Indianapolis
Artie (220) fixed the waste disposal configuration under my kitchen sink and installed my faucet. He was very friendly and professional. He did a great job and I'm very pleased with the work he did
Rob R. | Indianapolis
I had a main drain stoppage and the technician responded promptly and remedied the problem. I was very satisfied with his work and he was polite and professional and cleaned up the area when he was finished. The technician was Vala #2697 and I would recommend his services.
kurt M. | Indianapolis
After bailing out water for over 12 hours of sewer water and frustration dealing with our home warranty company, we finally called Rotor-Rooter. Dave came out and assessed the problem right away and sent a team to clean out our sewer lines. The next day, Dave called after hours to check up on us. When he heard we were still having problems with our washer/dryer line, he recommended, Val, one of your plumbers who came the next day and saved us over a $1,000 based on another plumbers estimate. In addition, we used the water restoration company. Adam lead this team. They came the very next day, began cleaning up the mess. Like Dave, Adam went the extra mile and called our insurance company several times to clarify an inaccurate claim in order to help us receive the most coverage. We cannot say enough good things about Dave, Val, and Adam. Because of the dedication, professionalism, sympathy, and overall caring attitude of all three, we are your biggest fans.
Perry P. | Indianapolis
Thank you Artie & Roto-Rooter for coming out so quickly & walking me through problem before starting job. Having suprise party tomorrow for my son with 25 kids coming. A disaster in the making until Artie came to the rescue. Thanks for not yanking my chain trying to do upsell. Will definitely call again if 220 invoice #18859874
Amy P. | Indianapolis
They did a great job on a Sunday. Were very congenial, willing to work with us on a day when our hot water heater went out and was leaking water on the floor. The job was completed that day, and that included installing a new water heater.
Nancy B. | Indianapolis
Technician arrived promptly. Took care of our problem. He was curteous and informative.
Kathleen A. | Indianapolis
I have used Roto-Rooter services for years and have been very satisfied overall. Knowledgeable service techs that take the time to explain the work to be done and complete the job in a through and timely fashion.
John C. | Indianapolis
RR was prompt, friendly, and went the extra mile to finish the job.
Mark S. | Indianapolis
great service, full explanation of estimate and of problem. completely resolved the issue
john k. | Indianapolis
We were satisfied with the job done. Very professional.
Richard M. | Southport
We had an alarm on our sump pump and were getting ready not only to take our grandchildren for dinner but on vacation the next day. Not only did they call us to give us time to get back to the house after dinner working on our timeframe but expeditiously identified the problem, resolved it and the representative for the company was professional and taking care with shoe covers etc of our home. This is our second experience with RotoRooter and we will continue to rely on their consistent great service, response and quality service.
Marilyn C. | Indianapolis
Great experience, helpful on my rental and my tech was the best!
Tracy E. | Indianapolis
We couldn't be happier with the service we received by an AMAZING Service Technician, #3474 from Roto Rooter Plumbing and Drain Service today in the Indianapolis Region. He took the time to explain everything that was wrong and how to prevent it from happening again. He was so patient with us given I had two kids and a dog running around while he was working. He was so easy to talk to, very trust worthy and kind. I would recommend him and Roto Rooter to everyone. Also, I called in the morning and within a half hour they were at our door.. Thank you SOOOO much! We can't wait to use our water dispenser.. Super excited!
Ktisti P. | Southport
Thanks to Justin (3467) for getting my plumbing problem taken care of in a timely manner, he was friendly and knowledgeable. I have used Roto-Rooter in the past and was happy with their service, they were the first company I thought of when I needed fast, reliable service and I was not let down. Thanks again Justin.
Evelyne R. | Indianapolis
Starting with Jim Cummins, he was fantastic! Prompt, courteous, efficient and very well armed with updated technology. He found the problem and not only worked with me to get the new water heater coming, but came back and finished the installation at 7PM. Exceptional and superior person and service. He also called Adam with water restoration. Adam and his crew, led by Matt, were to my house before Jim left and immediately began estimating the damage - again, using technology to aide their experience. The floor was taken up and I had 8 dryers and 2 dehumidifiers in no time. He worked with the insurance company the next day and arrived at exactly the time he said he would the following day to check and remove the equipment. Finally,. Todd delivered the water heater and came in to review the project. He recognized my dog was missing her toys (they were behind where the crew was working), so he went in and got her one, talking to her the whole time. You don't just find these kinds of people everyday. This is the top of the industry - in my opinion. I am so impressed and completely happy with my service. When unpleasant events happen with plumbing, these guys are the ones you want to fix it. I will recommend this Roto Rooter to everyone that needs plumbing work.
Bill S. | Indianapolis
the man was very friendly and did the job very good. He cleaned up after himself very good also
roger w. | Indianapolis
Chawng did a great job. He arrived within an hour off my call, was polite, professional, and fixed my problem promptly. I'll definately call your company again.
Lori P. | Indianapolis
Our technician (Van #3301) was outstanding! He explained the process thoroughly that he was planning to do. He got my problem repaired in short order. If i need further plumbing service, he is who I will ask for!
Othor A. | Indianapolis
The service man was prompt and courteous. He seemed knowledgeable and was efficient. I'm happy.
Ronald M. | Indianapolis
The technician that came out was professional and courteous. He explained everything in straightforward way and got right to work. He had my clogged lines back up quickly! It was a welcome and refreshing change from most of the service providers you deal with today. Would definitely recommend.
Jim H. | Indianapolis
Roto Rooter came out and took care of my problem quickly. The man named Vala was real nice and taught me a lot about what he was doing. He was very neat and took care of my problem and left no mess behind. He did a very fine job and I will call again when I have problems. Good Job!
steven s. | Indianapolis
I had quite an emergency as my utility room kept flooding every time I tried to do laundry! I called Roto-Rooter and they had a crew (Fela and Khuma) out in under an hour. They fixed my problem, explained it in detail and left a preventative product to help keep it under control in the future. They wore protective booties and used a drop cloth and were very professional and tidy. I felt the fee was very reasonable and will highly recommend Roto-Rooter and definitely call them for any future plumbing issues! I'm a fan!!
P. R. | Indianapolis
My wife and I had an unexpected toilet backup issue. Once we discovered it was both of our toilets and shower drain, we knew we were in over our heads. We called Roto-Rooter and they arrived timely and explained everything that was happening. We could use our bathrooms by the time they left, and they had a clean out installed and pipes jetted within just a couple of days. I feel like the job was extremely thorough and timely. I don't know much about plumbing, but I feel like I know exactly what the problem was because of the way it was explained in detail. I would highly recommend Roto-Rooter and will be calling them again if a problem arrises.
Tim R. | Indianapolis
Michelle b. | indlps
Great job by all. All very knowledgeable.
Mary U. | Trafalgar
Great job by all. All very knowledgeable.
Mary U. | Trafalgar
Great service once the technician arrived. He was knowledgeable, friendly and solved my problem. The technician was 2 hours late in arrival so my only feedback is that you need to work on more timely service arrival. Thank you.
Lisa G. | Zionsville
Very friendly and knowledgeable service guy. Polite customer service when I called the number for service. Came out to the house quickly.
Kevin C. | Fortville
Donna A. | INDPLS
Hal Glenn
6809 Hillsdale Court
Indianapolis, IN 46250

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