Indianapolis, IN Rate location (129 Reviews) Call Now 317-462-6811

Roto-Rooter Indianapolis, IN: Customer Reviews & Testimonials

When you need experienced plumbers in Indianapolis, IN, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Indianapolis, IN

Perfect job very happy with service.
Scott S. | Indianapolis
Justine was very pleasant and knowledgeable. He explained everything he did. He cleaned out the floor drain and ran it through again to make sure all was clear. Thank you
Tracye G. | Indianapolis
Your technician was professional and did a great job!
Karen H. | Indianapolis
Khuma (4293) was absolutley great. He went above and beyond. He saved us from a thanksgiving plumming nightmare.
matthew k. | Indianapolis
Was quick to arrive and resolve issue
Kevin A. | Indianapolis
Chris did a great job ensuring our drains were completely cleared. I especially appreciated his professionalism and knowledge of his job. He was exceptionally courteous and friendly. I'll definitely ask for him for any future needed services.
Marva T. | Indianapolis
Service was excellent and technician was very good and did a wonderful job for us. I would highly recommend Roto Rooter to anyone. Thanks for the great service
Raymond & Hazel Q. | Indianapolis
Third time Ie been serviced by you !!! great service !!!
Brenda H. | Indianapolis
Fast professional service
Austin C. | Indianapolis
They were able to come out and snake out my outside clean out and I was able to use plumbing again. They were quick to get to me and very professional.
Jodi C. | Indianapolis
Fel was very quick, nice & made sure that I understood what was done.
Josh K. | Indianapolis
Dave and Dale were great!
mary w. | Indianapolis
The plumber was on time and explained what needed to be done to fix the toilet. After I agreed to having the services done, he had me sign a form giving permission for the work. After he finished, he reminded me about the 7 day guarantee and explained that if additional work would need to be done, the money I spent for the repair would be applied to the new repair.
Melinda B. | Indianapolis
Ron was great!!!! Gave me an explanation about every that he was going to do . I would definitely give him 5 stars for his service today
Diana M. | Indianapolis
Prompt, professional, personable, and the problem resolved. What more could you want?!
Karen W. | Indianapolis
They was great job will call back if I needed them again great job guys
harold m. | Indianapolis
Had a busted pipe above my water heater that was spraying water. Could not get the water shutoff to budge so I gave Mr. Quik a call, but they said noone could come until the next day. Rotorooter had someone out within an hour after I called. He got the pipe fixed and I had him change out my water heater which fixed some water pressure issues I was having in my bathroom. He got everything cleaned up and took away the old water heater. I am very happy to have everything back in working order in timely fashion.
John H. | Indianapolis
K huma #4293 was great. We were worried about a mess being made and he eased our concerns and did a great job. No mess. And he even cleaned things up.
Debbie F. | Indianapolis
Roto-Rooter arrived on time. The Technician did a thorough analysis prior to beginning the work. He was quick, efficient, and communicated well during the process.
Jonathan T. | Indianapolis
Excellent, quick service.
Christine G. | Indianapolis
Very prompt service and repair to my water heater.
Cathy E. | Indianapolis
On time, fast and efficient.
Richard W. | Indianapolis
Khuma was very friendly and helpful. He explained everything he was doing, and showed me what he was doing, and why, every step of the way. He was very professional, and very friendly.
Christine M. | Fortville
I had a clog I couldn't clear myself. Called and received quick service. Arrived on time. Our technician Khuma was very nice and very professional. He finally cleared the clog but one of my pipes broke. He gave me the estimate to fix them. The pipes are very old and we are on a slab. He brought some help and the work was completed the next day. They cleaned up the entire mess and protected our carpets. I would recommend them again and would use them again. They held to their estimate and did a very fine job.
Bruce C. | Indianapolis
Dave Collier does a great job for us. This is the second time we have had him out to do work for us,
Jon C. | Indianapolis
Roto-Rooter was quick to respond and did a great job. Fixed my plumbing issue in a few hours!
Thomas T. | Indianapolis
We had terrific service. The plumbing is working perfectly now.
Steve S. | Indianapolis
VALA is the technicians name, who was respectful and very professional. Completed the job and made suggestions to maintain plumbing working. Thanks for the services. I will recommend Roto rooter and VALA too
Eveliss R. | Indianapolis
Valot #2697 fixed our toilet which was obstructed.
Michael D. | Indianapolis
vala #2697 we talked and he went right to work and did an outstanding job. thank you
kay k. | Indianapolis
Chawng vung did a very good job. He was very professional and kind.
lovie h. | Indianapolis
When i called roto rooter i got same day appointment they got to my house at the time they said they would and the technician did a really good job.
Pamela J. | Indianapolis
We had an outdoor cleanout access installed. Also, pvc pipe inserted into the clay sewer pipes, which were clogged with tree roots. Each employee we dealt with was conscientious, super-competent and friendly, especially Blake, Brian and Mike (Pappy). Several neighbors commented on how quickly the work was done. 5 stars all around. I'm sorry I don't know the names of the others on the crew.
Frank G. | Indianapolis
My laundry rinse was backing up in the tub, I had no plumber and let my "fingers to the walking" thro the yellow pages. I am thankful that they stopped at Roto-Rooter!! Turns out I had a much bigger problem than a clogged drain. I was completely satisfied by the service of Bill Brunk and his crew. I felt comfortable & trusted him completely. He kept me informed every step of the way. I was happy with my service from them and I am happy to have a plumber I can put my trust in.
Diane S. | Indianapolis
Artie (220) fixed the waste disposal configuration under my kitchen sink and installed my faucet. He was very friendly and professional. He did a great job and I'm very pleased with the work he did
Rob R. | Indianapolis
I had a main drain stoppage and the technician responded promptly and remedied the problem. I was very satisfied with his work and he was polite and professional and cleaned up the area when he was finished. The technician was Vala #2697 and I would recommend his services.
kurt M. | Indianapolis
After bailing out water for over 12 hours of sewer water and frustration dealing with our home warranty company, we finally called Rotor-Rooter. Dave came out and assessed the problem right away and sent a team to clean out our sewer lines. The next day, Dave called after hours to check up on us. When he heard we were still having problems with our washer/dryer line, he recommended, Val, one of your plumbers who came the next day and saved us over a $1,000 based on another plumbers estimate. In addition, we used the water restoration company. Adam lead this team. They came the very next day, began cleaning up the mess. Like Dave, Adam went the extra mile and called our insurance company several times to clarify an inaccurate claim in order to help us receive the most coverage. We cannot say enough good things about Dave, Val, and Adam. Because of the dedication, professionalism, sympathy, and overall caring attitude of all three, we are your biggest fans.
Perry P. | Indianapolis
Thank you Artie & Roto-Rooter for coming out so quickly & walking me through problem before starting job. Having suprise party tomorrow for my son with 25 kids coming. A disaster in the making until Artie came to the rescue. Thanks for not yanking my chain trying to do upsell. Will definitely call again if 220 invoice #18859874
Amy P. | Indianapolis
They did a great job on a Sunday. Were very congenial, willing to work with us on a day when our hot water heater went out and was leaking water on the floor. The job was completed that day, and that included installing a new water heater.
Nancy B. | Indianapolis
Technician arrived promptly. Took care of our problem. He was curteous and informative.
Kathleen A. | Indianapolis
I have used Roto-Rooter services for years and have been very satisfied overall. Knowledgeable service techs that take the time to explain the work to be done and complete the job in a through and timely fashion.
John C. | Indianapolis
RR was prompt, friendly, and went the extra mile to finish the job.
Mark S. | Indianapolis
great service, full explanation of estimate and of problem. completely resolved the issue
john k. | Indianapolis
We were satisfied with the job done. Very professional.
Richard M. | Southport
We had an alarm on our sump pump and were getting ready not only to take our grandchildren for dinner but on vacation the next day. Not only did they call us to give us time to get back to the house after dinner working on our timeframe but expeditiously identified the problem, resolved it and the representative for the company was professional and taking care with shoe covers etc of our home. This is our second experience with RotoRooter and we will continue to rely on their consistent great service, response and quality service.
Marilyn C. | Indianapolis
Great experience, helpful on my rental and my tech was the best!
Tracy E. | Indianapolis
We couldn't be happier with the service we received by an AMAZING Service Technician, #3474 from Roto Rooter Plumbing and Drain Service today in the Indianapolis Region. He took the time to explain everything that was wrong and how to prevent it from happening again. He was so patient with us given I had two kids and a dog running around while he was working. He was so easy to talk to, very trust worthy and kind. I would recommend him and Roto Rooter to everyone. Also, I called in the morning and within a half hour they were at our door.. Thank you SOOOO much! We can't wait to use our water dispenser.. Super excited!
Ktisti P. | Southport
Thanks to Justin (3467) for getting my plumbing problem taken care of in a timely manner, he was friendly and knowledgeable. I have used Roto-Rooter in the past and was happy with their service, they were the first company I thought of when I needed fast, reliable service and I was not let down. Thanks again Justin.
Evelyne R. | Indianapolis
Starting with Jim Cummins, he was fantastic! Prompt, courteous, efficient and very well armed with updated technology. He found the problem and not only worked with me to get the new water heater coming, but came back and finished the installation at 7PM. Exceptional and superior person and service. He also called Adam with water restoration. Adam and his crew, led by Matt, were to my house before Jim left and immediately began estimating the damage - again, using technology to aide their experience. The floor was taken up and I had 8 dryers and 2 dehumidifiers in no time. He worked with the insurance company the next day and arrived at exactly the time he said he would the following day to check and remove the equipment. Finally,. Todd delivered the water heater and came in to review the project. He recognized my dog was missing her toys (they were behind where the crew was working), so he went in and got her one, talking to her the whole time. You don't just find these kinds of people everyday. This is the top of the industry - in my opinion. I am so impressed and completely happy with my service. When unpleasant events happen with plumbing, these guys are the ones you want to fix it. I will recommend this Roto Rooter to everyone that needs plumbing work.
Bill S. | Indianapolis
the man was very friendly and did the job very good. He cleaned up after himself very good also
roger w. | Indianapolis
Chawng did a great job. He arrived within an hour off my call, was polite, professional, and fixed my problem promptly. I'll definately call your company again.
Lori P. | Indianapolis
Our technician (Van #3301) was outstanding! He explained the process thoroughly that he was planning to do. He got my problem repaired in short order. If i need further plumbing service, he is who I will ask for!
Othor A. | Indianapolis
The service man was prompt and courteous. He seemed knowledgeable and was efficient. I'm happy.
Ronald M. | Indianapolis
The technician that came out was professional and courteous. He explained everything in straightforward way and got right to work. He had my clogged lines back up quickly! It was a welcome and refreshing change from most of the service providers you deal with today. Would definitely recommend.
Jim H. | Indianapolis
Roto Rooter came out and took care of my problem quickly. The man named Vala was real nice and taught me a lot about what he was doing. He was very neat and took care of my problem and left no mess behind. He did a very fine job and I will call again when I have problems. Good Job!
steven s. | Indianapolis
I had quite an emergency as my utility room kept flooding every time I tried to do laundry! I called Roto-Rooter and they had a crew (Fela and Khuma) out in under an hour. They fixed my problem, explained it in detail and left a preventative product to help keep it under control in the future. They wore protective booties and used a drop cloth and were very professional and tidy. I felt the fee was very reasonable and will highly recommend Roto-Rooter and definitely call them for any future plumbing issues! I'm a fan!!
P. R. | Indianapolis
My wife and I had an unexpected toilet backup issue. Once we discovered it was both of our toilets and shower drain, we knew we were in over our heads. We called Roto-Rooter and they arrived timely and explained everything that was happening. We could use our bathrooms by the time they left, and they had a clean out installed and pipes jetted within just a couple of days. I feel like the job was extremely thorough and timely. I don't know much about plumbing, but I feel like I know exactly what the problem was because of the way it was explained in detail. I would highly recommend Roto-Rooter and will be calling them again if a problem arrises.
Tim R. | Indianapolis
Michelle b. | indlps
Great job by all. All very knowledgeable.
Mary U. | Trafalgar
Great job by all. All very knowledgeable.
Mary U. | Trafalgar
Great service once the technician arrived. He was knowledgeable, friendly and solved my problem. The technician was 2 hours late in arrival so my only feedback is that you need to work on more timely service arrival. Thank you.
Lisa G. | Zionsville
Very friendly and knowledgeable service guy. Polite customer service when I called the number for service. Came out to the house quickly.
Kevin C. | Fortville
Donna A. | INDPLS
Mark Blevins arrived on time and worked diligently for several hours to fix our problem and provided professional service and expertise. He did not stop until we were completely satisfied with the service.
Patricia M. | Mooresville
Jim Cummins was professional and extremely competent. This was the best experience I've had with a plumber in my life.
Gregg K. | Indianapolis
The technician was very helpful by answering my questions. His work ethic was excellent. Over all my service was excellent this is my first time using this company and I would recommend it to everyone that I know.
Nikki C. | Beech grove
Excellent. Went above and beyond. Great value and service.
James R. | New Palestine
Service tech did an excellent job to solve our emergency. The only complaint was that when we called, we were told someone would arrive in 1 to 1.5 hrs. and it was 4 hours later.
Vivian l. | Carmel
I would be remiss if I didn't comment on the plumber you sent to my residence, Mr. Chawng. This gentlemen was very professional, polite and provided information as requested. Would that all techs were as courteous and thoughtful.
Guy C F. | Southport
A few weeks ago, we needed emergency service on a holiday Sunday. These guys were the first ones to call us back and came right over. So when we had another emergency they were the first ones we called. And they were able to come that very same day and solved our problem very quickly. Very impressed!
Tony O. | Zionsville
all the service technicians were professional and courteous.
Jerry B. | Greenwood
Had issues with toilet and tub issues backing up. Toilet didn't work at all. I wanted a local plumber and had heard of Mr. Cupps years ago when he first opened his business. His mom came to my garage sale and gave me his card. I called that number and got Summers Plumbing and they told me they had bought his business a few years ago. They sent a "plumber" out who snaked a clean out drain on North side of house and one on Southside of house. It did not clear clog but he said water was running through entire main drain from one side of house to street drain and that the problem was in the "Y" drain between toilet and tub and "they" were not allowed by insurance to pull toilet up to clean that drain and that I had to call Roto-Rooter to do which I did......Drew came out within a 1/2 hour of my call and fixed the problem by doing that the other guy did. Drew knew his stuff and was wonderful. Thanks so much Drew and Roto-Rooter. Very professional.
Cindy A. | Danville
Bill Brunk and his crew were very professional and helpful. He found our problem quickly and explained all the services and procedures thoroughly with no pressure. Bill even saved us ${esc.dollar}1000 when unexpected problems arose when digging out the front yard. Thanks Bill and Roto-Rooter!
Katheryne S. | Indianapolis
They where all great and polite.The only thing I would say i didn't like was the mind of dirt left in my yard. I though it was going to be leveled out and seed put back down.
Jeffrey M. | Indianapolis
the service tech's were very professional and efficient, explained everything they were doing or going to do to fix the problem, unfortunately my problem could not be fixed without having to spend an extra 4-6 thousand dollars above the over 3 thousand I already spent
Marian c. | Indpls
Great service fast prompt
Sylvia P. | Greenfield
Great, friendly, professional service. Very positive experience!
Troy B. | Whitestown
I had an emergency with busted pipes and I truly appreciate the quick response from Mr. Evan, K. He explained everything he did and showed me the bad pipes. He explained what more I needed to do. He also told me about another leak I have. I truly appreciated the care and kindness he showed me during this stressful time. He is a vrry caring employee and I appreciate all he did for this senior citizen.
Adelaide L. | Indianapolis
Our Roto-Rooter serviceman Evan K responded quickly and made a quick diagnosis of our water heater issue. The old water heater was removed and a new one replaced in less than three hours, which is remarkable late on a Friday afternoon. I would recommend Roto-Rooter to others.
John K. | Fishers
Our Roto-Rooter serviceman Evan K responded quickly and made a quick diagnosis of our water heater issue. The old water heater was removed and a new one replaced in less than three hours, which is remarkable late on a Friday afternoon. I would recommend Roto-Rooter to others.
John K. | Fishers
We've used Roto-Rooter now going on 2 years. Reason being is Mike Kaylor. Mike's an excellent Plumber. Is always timely, polite and extremely knowledgeable regarding the work he does. Mike has done some pretty tough jobs for us, and we've never had any issues. I would highly recommend Mike Kaylor for any plumbing job at any time.
Bill B. | Carmel
This is my first experience with Roto-Rooter and we were very happy with our service from Jim Cummins. He was very professional and made us feel that we were in good hands. He was able to take care of our clogged pipe very efficiently. When we discovered another problem unrelated to the original, he was able to take care of that as well at a reasonable cost. I appreciated that he took photos of the plumbing under the house to be able to show me exactly the condition of various pipes. I would highly recommend Roto-rooter.
Anna H. | Pittsboro
Very pleased with the professional quick responsive service we received for our facilities.
Rick B. | Indianapolis
i bought an older home 3 years ago and have had multiple plumbing problems. During this time I have used several different plumbing contractors thereby being able to make a informed decision as to which one that I now use exclusively. I am grateful for the level of expertise and professionalism of your technicians. Hopefully, all of my problem areas have been resolved, but if not, I know that the guys from RotoRooter will fix it.
judith m. | Indianapolis
I understand that a camera shot of the pipes comes with the service we paid for, do I need to re-contact you to set up a time for that service?
Horizon F. | Indianapolis
It was hard to fork over 185 dollars for a three minute job, even the serviceman felt badly. Still, the service itself was excellent.
Jennifer Q. . | Carmel
The Guyz did a great job he adivse me on the things, to provite any back up.
Karrem H. . | Indianapolis
Technician was timely, very knowledgable and friendly.
Nicholas S. . | Indianapolis
Arrived in a timely manner was personable and got the job done. I was very pleased.
connie c. . | Indianapolis
Our service person was Dusty Schrader # 2794. He was very prompt,helpful,cleaned up after himself, explained a lot of options to me. I will call on ROTO ROOTER again and ask for Dusty. Thanks,Sandra
SANDRA L. . | Indianapolis
good service. and a good polite youg man.
ernest r. . | camby
good service. and a good polite youg man.
ernest r. . | camby
Craig 2231 was very professional and respectful. It was truly refreshing to have an honest service man show up at my house. I plan on using Craig again in the Spring to update my plumbing. He was awesome and you are lucky to have him as an employee.
serena r. . | Indianapolis
From the time I called until the job was completed was very fast - under 2 hours total and this was on a Saturday! The service technician was very knowledgeable and got the clog removed quickly as well as providing valuable advice on avoiding future problems. I have called Roto-Rooter prior to this visit (in 1999) and was happy with the service call then also. I will call again should the need arise. Thank you!
William S. . | Indianapolis
Replaced the sump pump and pvc pipe very quickly. Efficient and confident and friendly. Appreciated knowing they were fixing the water problem. Thank you.
Susan E. . | Noblesville
Only problem - couldnt find your sweepsteaks link.
Tom W. . | Indianapolis
Dusty was a great help and quick service
Thomas H. . | Indianapolis
David Bruce was extremely helpful and friendly. He was very proficient and had some helpful advice. He is a great asset to your company and has some great jokes!! Thanks again!!!
Hans L. . | Indianapolis
Patrick was very professional, friendly and diligent. He stayed extra time until he determined the best course of action and setup a follow-up appointment to continue work. He represented Roto Rooter very well.
Bob G. . | Indianapolis
Hal Glenn
6809 Hillsdale Court
Indianapolis, IN 46250

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