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Roto-Rooter Houston, TX: Customer Reviews & Testimonials

When you need experienced plumbers in Houston, TX, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Houston, TX

We needed a plumber fast late too they came in a timely manner nice and for the work bill was reasonable
KIMBERLEY D. | Houston
I was very satisfied with the service I received. They were very fast in answering my request while John Moore could not come out for 3 days.
Robert J. | Houston
Fixes leak and replaced faucet with better quality product
Elizabeth H. | Houston
Great service, Marty was very nice and completed work in a timely matter.
Ryan B. | Houston
Exceeded my expectations by a mile.
Robert J. | Houston
I'm very happy with your service. No other company wanted to come out to a rental property that I own on the same day I called. Your service person was professional and promptly took care of our problem and gave us a 90 day guarantee along with a discount. Thank you, Roto-Rooter!
Lydia C. | Houston
Service was prompt and exceptional! He even found a gas leak that I was unaware of.
M P. | Houston
Quick and efficient. Bryce was nice to my dog. That's always great.
Eleasha N. | Houston
The technician arrive on time completed job quickly was friendly I will request him for future jobs
Vanecia A. | Houston
Tech (Warren) did a great job
John W. | Houston
Claude was awesome!
Bryan T. | Houston
You know Kyle. He is prompt, cordial & efficient.
Fernando A. | Houston
Mario was simply wonderful! He went above & beyond and was super professional and efficient.
Jo C. | Houston
Great service and a quick response time.
Shana P. | Houston
Joseph arrived promptly and fixed things as promised; he was knowledgeable and courteous, explaining things as he worked; even helped clean up the disaster!
Sharon K. | Houston
Fernando was excellent. Would call Fernando again for any future service needed
Danny M. | Houston
Apologies In the review I posted a few minutes ago I said Mario Alvarado, I meant Alvarez. Please correct that!
David B. | Houston
Mario Alvarado was fantastic. What a great guy! His confidence and technical ability put all my fears at rest. He was quick but careful, and our water was soon back on. I am very thankful I got him for this job.
David B. | Houston
Our techician did a great job and was a really nice guy. Service was prompt. We'd definitely us again.
Carolyn F. | Houston
Excellent service provided!
Chante W. | Houston
The workers were very professional.
Juanita C. | Houston
I was very pleased with your response. I called in the morning and your plumber was at my house by the afternoon. He took care of things, discovering the problem and prescribing a remedy, which I took.
Mildred R. | Houston
The service was good and informative
Marina R. | Houston
Blake did a great job. He was punctual, friendly, explained the work clearly and did a great job.
Sarah K. | Houston
The repairman who did the work on my plumbing arrived in the promised appointment time span, was courteous, professional, and very respectful. He seemed very knowledgeable about his work and completed the repairs quickly. He was very friendly and helpful, offering suggestions for future maintenance and care, as well as addressing the immediate problem. I appreciate that he was responsible in his work area and left my home cleaner than he found it. That is the kind of person, I would hope, you are proud to have representing your company. I would certainly recommend this particular repairman and your company to others. Thank you for restoring my system to its functional best in the shortest amount of repair time and for being so accommodating as to come at this late hour on a Sunday afternoon/evening. Ms. Moreno
Diane M. | Houston
The representative sent was named Bryan 1379.. He was very thorough and explained the process very well. I will not hesitate to recommend your services in the future.
Olen M. | Houston
The technician was awesome, very courteous and professional. He had my sewer blockage cleared in less than an hour. Don't waste your time on trying to find someone you can trust, call these guys first.
David B. | Houston
Martin was extremely professional, skilled and explained everything.
lorraine h. | Houston
I am so very happy with the work that was done on today! Steve was such a great help, and he absolutely knows his work! As I watched him work, he went step by step with me of what he was doing! I truly believe that he was God sent! Steve is truly a keeper!! Thank you much Steve!! Job well done!!
Charlanda B. | Houston
always excellent service. my technician, Martin, did a fabulous job of explaining and repairing. thanks for your help. Ron
Ronald R. | Houston
The plumber who came out was efficient, friendly and knew what to do right away. It was a fairly simple problem, but he had the right tool, and charged a reasonable rate for his services.
Walter W. | Houston
Steve came out today and had the part for our water heater on his truck. He completed the job and was very helpful and gave us great customer service. I called several other plumbing companies but none of them would come out on a Sunday unless I was a VIP customer. Roto Rooter came out on a Sunday with no problem. I also appreciate Christine who took my information over the phone. Thanks to Roto Rooter for saving the day!
Melody O. | Houston
Had a clogged sewer line. The tech was able to find where the clog and clear it out. Very happy that he did his best to resolve the issue.
Lynn L. | Houston
Great! Quick and efficient!
Megan F. | Houston
Fernando and his assistant, John, were great! Fernando thoroughly explained what my problems were and what steps he would take to address those problems (I had a toilet that leaked everywhere!). Both Fernando and John worked diligently and quickly, and they left my bathroom in better shape (ahem, cleaner) than when they first walked into it.
Priscilla K. | Houston
I called one evening and scheduled for the next day The problem I have had with my toilets and a/c drain are finally fixed. No other company could fix it. I will definitely call this company again.
Barbara L. | Houston
The plumber arrived within an hour and found and fixed the problem very quickly. I will definitely use them again!!
stacey n. | Houston
They were truthful when explaining to me the problem.I'm glad I called them for a second opinion.they saved me between 2-5 thousand dollars!! It's good knowing their are honest people!
Dee G. | Houston
They were truthful when explaining to me the problem.I'm glad I called them for a second opinion.they saved me between 2-5 thousand dollars!! It's good knowing their are honest people!
Dee G. | Houston
Great job and within the time frame given. The plumber was very professional and courteous.
John E. | Houston
Claude Taylor did a great job, very professional and organized.
George C. | Houston
I liked online scheduling which includes a field for description of problem. I received an email response fairly quickly confirming someone would be out the next day within the given time frame. Got a call next morning and plumber showed up as promised. He had all the tools necessary to determine where the leak was and after a couple of hours had the problem resolved. Turned out it was two gaskets you could buy for about a dollar at box store. What I paid for was plumbing expertise and labor. If I have another plumbing problem I will contact Roto Rooter and ASK for Marty to be sent. I am sure there are other good plumbers at RR, but I know for sure he is good.
gary b. | Houston
Very professional, did a great job.
Alma P. | Houston
Steve was very courteous and diligent. He explained the work that he needed to do, gave me an accurate estimate and completed the quickly. He exceeded my expectations!
Heather B. | Houston
Had a drainage problem in the morning, Roto-Rooter fix it that day. Tyler, the guy Roto_Rooter sent, was courteous and knew what he was doing. There was a problem to solve my drainage problem and Tyler worked at it and found the solution and all is well. Glad I called the pros. Thanks, I am sure I will using you again the next time there is a plumbing problem
Tom R. | Houston
Kyle Courtney was in time, he was courteous and above all very able.
Fernando A. | Houston
The service man arrived on time and fixed my problem in what I considered record time given the situation. I thought I could fix the leak under my kitchen sink, so I took it apart myself. I had embarrassedly tried to wash some fiber one down the sink. It absorbed the water and practically became solid in the entire drain. I helped remove the blockage, but when it came time to put it all back together, I just couldn't figure it out. Of course the service man didn't see it come apart, but he had no trouble reassembling it. And, the charge was very reasonable for the time he invested. I'm a great fan of Roto Rooter!
Robert F. | Houston
Great, clean, pleasant, professional
Judy R. | Houston
Fernando Loyola is the BEST Plumber you have, he should be a Leader or Foreman. When installing a new Faucet in an Upstairs bathroom, 2 sides of my Mirror Frame came off due to vibration from installing the faucet. I did sign a document for him stating it 'Just Happened' and not his fault. I am now trying to figure out just how to solve this issue. Fernando really is impressive with his knowledge and does the job RIGHT the first time, not like others who have come to my home from your Franchise!
Thomas M. | Houston
I'm always extremely pleased with the honest and knowledgable service I receive from Clyde #979. I request Clyde for my service calls, he is a pleasure and in my opinion worth the wait. The call center is also very helpful and handles calls efficiently and communicates well with the customers.
Maryann M. | Houston
Jack J. did an awesome job and was here way faster than the "on time" guys.Rotorooter is now my new plumber for good.
troy n. | Houston
The receptionist that made the appointment was Thorough and precise. The serviceman arrived when scheduled, was friendly, neat and fixed the problem quickly. I would rate them an A.
Trey M. | Houston
My main line to the sewer got clogged. I tried using Main Line cleaners and my 50 foot snake but to no avail. I finally called Rotorooter and luckily they had someone in my area. Robert Grimmer showed up about an hour after my call and I explained to him where I thought the clog was. He checked and agreed that it was my main line to the sewer. He explained what he was going to do and how much the charge will be. Robert was courteous, friendly and did what he said was going to do. After about an hour he was done and I am a very happy customer. The work also includes a camera inspection and a 6 month warranty. I recommend them very highly.
Arnel J. | Houston
Bryan Rice was very professional and followed up on his work.
robert t. | Houston
Roto Rooter gets the job professionally done and done quickly. Clyde was not only knowledgeable but also friendly and took the trouble to explain whenever I had questions.
Jeffrey T. | Houston
Came on Christmas Day. Fantastic!
John M. | Houston
ROBERT T. | Houston
I liked you on Facebook and wrote two reviews. Thank you.
cheryl s. | Houston
Perfect service......immediate response requesting an appointment online, contacted first thing the next day letting me know someone would be out within a 45 minute timeframe. Roberto, the service tech. was professional, friendly, knowledgable, explained the process thoroughly to me and was efficient in fixing the problem. I am very pleased with the work done. This is the only company I will call for future work that I need done in my home. Highly recommend.
Kimberly S. | Houston
Technician #826, Fernando Loyola...... Superb Service! He is a Valuable employee for he is Genuine and gives Plumbers a Excellent Name.
Thomas M. | Houston
Dan Glynn was very polite, professional and proficient. I would recommend him to any friend or family members.
maria g. | Houston
Very quick service by friendly Courteous serviceman. Would definitely call Roto Rooter again. Thank you.
Jane L. | Houston
Easy to use web site. Very fast response to my service request email. Joseph was on time, very courteous and helpful with my questions. Would definitely use Roto-Rooter again.
William C. | Houston
Mike Suttles, Tech 975 Mike came in and checked the leak in the attic. He found a1/2 inch leak in the galvanized pipe from the cold main to the drop for the lavatory in the hall bathroom. He was very professional and courteous. He remove and replace pipe. He was very professional and friendly. I highly recommended him to anyone. Thanks MIKE
Janice S. | Houston
Robert, tech #2667, gave us superb customer service. He was professional and courteous at all times. There was an incident that broke our toilet, but he came back when he said he would and fixed it like new! We could not have been more satisfied with the way he treated us. Great job, Robert!
WILLIAM G. | Houston
Sebastian explained everything before giving us the price, made us happy, cleaned up, and was so polite. Thank you.
Kay R. | Spring
We have had this service done 3-4 times and the gentlemen we got this time was TOP NOTCH. Very GOOD. Thanks
Kevin M. | Spring
The technician was really good at fixing the problem, as well as explaining the methods and causes of the problem. It will really help in the future. He did a really great job.
Mike Harris ${esc.hash}2627 Houston Area. He is a great technician and he gave us worst case and best case scenario. He was very timely and made sure we asked questions and understood what we need to fix the problem and not put a band aid on it. I will always ask for Mike Harris to do any plumbing work for us. Thank you, Mike Harris ${esc.hash}2627 Houston Area.
Donna H. | Houston
Very impressed with Roto-Rooter!! Thanks Marty for everything!
Lori A. | Humble
I was totally impressed with this company. You actually answered my call on a major holiday, and got me a tech to sort out my issues. I also felt the tech was being honest with me about what was wrong with my water heater, and then his options to fix the issue. Great service and I am one who knows what that is all about. And this was abovepar service.
Gary A. | Crosby
Wow, your tech came out and did an amazing job and was very professional..... If I owned a service company, I would recruit him. Alan
Alan R. | Richmond
Hidajet provided excellent service. He was skillful, efficient and went above and beyond what previous competitors were willing to do to fix our plumbing issue once and for all. He seemed to really care about his work and helping us.
Tracy m. | houston
We are grateful for choosing Roto Rooter (based on many 5 star reviews on Google). Roto Rooter dispatched two teams to our house on the same day We called. Very quick response. Our technician, Mike Harris (Tech #2627) and Dan Glynn (Tech #468) did a great job for us. Their diagnose for the source of water leak was so precise and confident without having to cut out the wall (we called another big name plumbing company on the prior day, but the technician could not identify the source). Mike and Dan started the drain pipe repair work next morning at 7:30 am and finished the work at 10 am. Beautiful state of art repairing job. Mike and Dan are very professional and friendly. They explained everything to us in great detail with good sense of humor. Mike also gave us his cellular phone number in case we will need his further help. We will definitely recommend Houston Roto-Rooter and Mike/Dan to our friends. We posted the above reviews on Yelp. One drawback from our satisfication is that the $800 plumbing labor fee for less then 2 hour work is too pricy.
Audry Y. | Katy
The guys that came out to unclog our drain were awesome. Great job and thank you for your hard work
Brandie W. | Humble
Art was very engaging and helpful. He is an asset to Roto-Rooter!
John B. | Meadows place
Sebastian R (2541), did an awesome job. He worked with me on the price, and cleaned up before leaving. Now, if I can keep hair out of my drain, I will be great! Thank you!
Dorothy L. | Spring
Great service. Very prompt. We were so glad to see Clayton. He was a very nice and professional young man. Came back from a week out of the country and had plumbing issues. The operator was very helpful in scheduling as was the young women to gave us estimated time Clayton would be here. Great service.
James S. | Sugar Land
great service and very knowledgeable employees
Johanna R. | Spring
I had originally had an issue with my previous service and Denton called me afterwards to inquiry as to what happened. After speaking with him we had rescheduled for the service and i must say i was very satisfied with the time the technician took to clean my drains. They had apparently been pretty bad and he made sure that all sinks and drains were working properly before he left. I felt much more in tune to what was going on this visit unlike the prior one that was rushed and incomplete. I want to thank Denton for going above and beyond in rectifying the situation presented to him. Thanks to the technician as well, I believe his name was Vincent.
Paulette F. | Houston
The technician, Michael McDaniel, was a wonderful young man. He was professional, friendly and did a great job explaining what he was going to do to clear our main drain line. We were very pleased with the service we received.
Elaine H. | Kingwood
Blake tech ${esc.hash}2662 was terrific. He was extremely knowledgeable and professional. It was a tough job and he did it with a smile on his face.
Danice L. | Spring
We will be sure to ask for your employee Vincent because we were very pleased with his efficiency on the job.
Tom S. | Humble
The technician was very nice and explained things thoroughly before he provided the service. He was quick and very personable. I will definitely use your services again if they are needed.
Megan K. | Humble
Technician is knowledgeable and professional
Anthony W. | Crosby
I was very pleased with the quick efficient service we received.
Deana O. | Sugar Land
Excellent service. Very knowledgeable. Expert advice. Took the time to answer all of our questions. Showed up on time. Was very professional.
Katie C. | Houston
I had a kitchen sink drainage problem. After making a phone call, the technician showed up within 1 hour and explained what was the cause of blockage and how to prevent happen again very kindly. Reasonable cost and good job.
Uitae H. | Sugar Land
Omg Michael just left our house and he was AMAZING! This guy loves his job and didn't lose the smile off his face the entire time. He was here till midnight where most would be upset he was so happy. Took time to explain everything in detail to us. This was by far the best experience I have ever had with any business ever! Thank you Michael for saving the day late on a Sunday evening!
Jennifer C. | Humble
Called Roto-Rooter around mid-morning and they responded quickly. They fixed the septic problem and my day got better!
Aida Q. | Humble
Service was very professional and knowledgeable. Mario got the job done thanks for your service Jackie Hall
Jackie h. | Houston
Clyde Crump was very personable and very knowledgeable about my problem. He fixed it quickly and thoroughly. He was very informative and gave me many suggestion regarding how to keep from having this happen again. If I have a problem again, I will request Mr. Crump! It was a real pleasure working with him.
Cate W. | Katy
Tried to post this yesterday from my tablet, but it was not working well. I would like to thank Clyde Crump #979 for the great service he provided. He was polite, professional, and knowledgeable. I appreciate his good work on my home. I would also like to add that he was very informative about my situation and how to solve it. I'm adding his contact information for future use.
V H. | Richmond
Very professional and efficient service
Maria O. | Katy
Had a visit from Clyde Crump #979 out of Houston, TX. He did the work for me at a reasonable price. He showed me my line via camera and let me see where potential problems might me. He was polite, informed, and professional. I've posted his name on my fridge so I'll have his number readily available!!! Thank you Clyde for helping me get my home going again...what's a house without a working sewer!!!
v H. | Richmond
I was very pleased with the service we received today, and I will be sure to ask for Sam Parks again, should I need further service.
Sue G. | Huffman
Thomas was excellent! I appreciated his help and advice. Thank you for your great customer service.
Debra K. | Conroe
Sebastian was very professional & cleared our back-up. We truly appreciate d everything.
Janet D. | Spring
This was my first experience using Roto-Rooter. I was extremely pleased with their upfront policy for a fair price to complete work. In addition, they keep their appointments and the staff is very polite. The employee that came to my job = Mr. Antoine.. He was an excellent worker and is true asset to the company, as he was determined to get the job completed at my house, and working correctly before leaving for his next job. Will definitely be calling on Roto-Rooter for future jobs, and will spread the word about their excellent service.
Ruth H. | Houston
Joel was very informative on the step by step plan to get my water heater functional again! I had called the office on Saturday as no other plumbers were available or open so the appointment was made and he came in a timely manner on Monday. Very happy with the company's service and the serviceman!
Debbie M. | Baytown
Jim Michael
3403 N Sam Houston Parkway West, Suite 400
Houston, TX 77086

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