Houston, TX Rate location (209 Reviews) Call Now 713-472-5554

Roto-Rooter Houston, TX: Customer Reviews & Testimonials

When you need experienced plumbers in Houston, TX, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Houston, TX

KEVIN H. | Houston
Trying to rate the plumber John excellent report. He was polite and professional. Very satisfying service. Thank you
Delores M. | Houston
The technician that came to my house Mike was a true professional . I would rate his service a ten.
Darrel K. | Houston
The technician that came to my house Mike was a true professional . I would rate his service a ten.
Darrel K. | Houston
I was very pleased with the service I received from Roto-Rotor. After making my appointment, dispatch called me within 10 min to provide an update on my plumber's arrival. He actually arrived on-time and was able to promptly determine what the issue was. I appreciate that he took time to explain everything to me so I fully understood what the problem was. Once we agreed to proceed with the repairs my sink was back in working condition within 15 minutes. I couldn't have asked for better service!
Tamara C. | Houston
michael Mcdaniel the tech that came out was very knowledgable of his work,, cleared the clog within 30 minutes. Getting some one to come out on a saturday within a 3 hr. window was outstanding... will use you again....thanks
richard c. | Houston
Fast response, professional and efficient service provided.
Roberto H. | Houston
Clyde did an excellent job of clearing the drain and gave me great tips on how to keep the drains blockage free.
Nathalie H. | Houston
Came on Sunday morning within 1-2 hrs of calling. Called to confirm arrival time, arrived exactly on time. Cleaned out main sewer. Working Again !!
Kelly D. | Houston
Delvin was very informative and knowledgeable. He did a great job!
Kameshia H. | Houston
From the call center to the actual plumbers, this place is fast, efficient and professional! We would definitely use them again for our plumbing needs.
Shawna H. | Houston
Technician was on time, took time to explain what the issue was. Would gladly use them again
Rusty M. | Houston
Fast response, technician was knowledgeable, courteous, and did an excellent repair job,
Donna M. | Houston
You know Kyle. He is prompt, cordial & efficient.
Fernando A. | Houston
Mike Harris and his associate were very thorough, quick and neat. They explained the issues carefully, told me what my options were and got the work done right away. A very pleasant experience.
John B. | Houston
Very pleased with service.
Shirley K. | Houston
Warren was our tech, he came and cleaned our pipes with a snake. He was very nice and knowledgeable. He was very professional and letting us know everything he was going to do before he did it. He also told us what caused it and ways to prevent it. Overall very satisfied with his service ans the company. I would definitely use it in the future if needed.
Melanie G. | Houston
Was very fast and worker was very nice and thoural
Tomas F. | Houston
Technician was timely, pleasant and knowledgeable about problem I was having. Repaired the problem timely and offered suggestions on other work we need to do to prevent clogging.
Nathaniel T. | Houston
I like the fact that they are 24 hours to help people like me and my husband Chris so late at night. But fixes the problem. Customer Service put us in the wrong slot and a young lady was really helpful and change so that we could receive service. I am pleased with the work.
dkendra g. | Houston
Excellent Service!!!!!!
Linda G. | Houston
Michael was very helpful and courteous, very professional. I really appreciated his caring attitude. Thanks for helping me out.
Bradley R. | Houston
The plumber was very professional and courteous. Give him a top rating.
Vicki H. | Houston
Very friendly customer service
Jawwad M. | Houston
The servicemen were very professional and explained everything thoroughly. Appreciate the extremely fast response to my request and earlier than expected arrival.
Amanda G. | Houston
Fernando Loyola was very professional and gave excellent service
Jesus M. | Houston
Thank you for your usual excellent service! Your technician was great!!!
Amer R. | Houston
Michael came by identified the problem and made sure that I knew exactly what to tell the city so they can fix their problem. He was very friendly and professional.
Clayton P. | Houston
Showed up before the scheduled time. Agent was friendly and performed his profession well.
Michael R. | Houston
On time , service good and as promised.
Aaron J. | Houston
Fast and courteous service. When I needed help after hours, you were the only company that would help. Thanks to Roto- Rooter for an excellent experience ..
IRV W. | Houston
Ricardo was very proffessional, and reassuring. He wasted no time assessing and then addressing our problems.We absolutely will be using Roto Rooter for our future plumbing issues. Our Best Regards, Joseph and Eva Wilder
Joseph W. | Houston
Technician was very knowledgeable and professional.
LaWanda D. | Houston
Joseph and Claud were great...and very funny! They took a very unpleasant experience and made it as good as it could be considering the situation.
Jennifer K. | Houston
Mauro was the technician and he has a wonderful personality and did a professional job on the plumbing. He found some things leaking that I did not realize needed repair. When I call again for plumbing, I will ask for Mario.
Janice S. | Houston
Great service on time!
Steve H. | Houston
The serviceman, Clyde was very professional and cleared the drain leading to my washing machine. I was surprised at the bill amount(299.00), but then it HSS been a long time so ce I have had plumbing work done at my residence.
Janet M. | Houston
The service was great. We had a problem with a clogged bathtub drain which I tried to unclog myself. After failing to unclog this drain, I called roto-rooter and was expecting a long wait for service. But after calling them to report the problem, they called me back within 20 minutes that they could be at my house in 30 minutes. The serviceman arrived as promised and after inspecting the problem. He assured me that he could unclog the drain. The serviceman was very professional and knew exactly what to do to. He took care to inform me what he was doing. Within 15 to 20 minutes he unclogged the drain and made sure the bathtub drained water quickly and easily. I highly recommend roto-rooter and will use them again if I have any more drain problems.
Ronald E. | Houston
Outstanding Service! The plumber was very professional.
Roy L. | Houston
Person was courteous and professional. Very quick. Was able to identify a tricky problem quickly and was able to resolve it even after he noted his repair option was a guess. Very pleased.
Mike W. | Houston
The repairman was very kind and walked me through everything he was doing. He educated me on the plumbing in my house; the good and the not so good. And he gave me advice for pro-active maintenance for all my drains in the house. He was thorough and I have the confidence that the problem is fixed and I will not have an overflow. Thank you very much.
Julie L. | Houston
Steve arrived promptly and wa-la, all my troubles went down the drain. Very happy with the service.
shari b. | Houston
Great Service! Technician was competent, friendly, and corrected the problem! Thanks!
Robert F. | Houston
Michael McDaniel called when they said he would and showed up on time. He was courteous, kept me informed about his progress and did an excellent job. I would highly recommend him and the Roto-Rooter service.
Michael H. | Houston
Timely, Knowledgeable technician, reasonable fee, and friendly service man!
Robert F. | Houston
Great service Steve did a great job and very professional.
shamil r. | Houston
The device technician informed us when he would be arriving, when he was on his way and when he arrived. The job was done quickly and thoroughly with no mess.
Joseph P. | Houston
Freddy was very friendly, worked fast an got the job done. Even before he arrived I had gotten a email confirmation and two phone calls about his arrival time.
Debra F. | Houston
Steve came out and got my a/c drain going and made easier to access the drain in the future.
Joern W. | Houston
Your Technician is the BEST... we always request him and are always satisfied.
Ted F. | Houston
Very friendly very fast
Debra F. | Houston
Kyle was very knowledgeable and Proffessional. He finished the work in a timely manner. We were very satisfied with the service provided.
Deborah A. | Houston
The best. Professional. Curiosity and. Informing and knowledgeable. I couldn't have chosen a better company
Katherine E. | Houston
My experience with Sebastian Rodriquez (2541) was very awesome. He came in and inspected and told me the issue. He handled the plumbing issue and was very professional. Not every day you see young men that is very professional and knows his craft.... Thanks
Jerry N. | Houston
The technician was very polite and knowledgeable.
Patricia H. | Houston
Clyde, Tech # 979 provided pleasant and professional service. He definitely knew what he was doing and got the job done very quickly. He provided excellent advice and product for maintenance. Many thanks to Clyde.
Jean A. | Houston
Service is excellent!
Stephanie M. | Houston
My water heater went out and caused quite a bit of water damage in my home to both upstairs and downstairs. I called Roto-Rooter on a holiday weekend and they responded within the hour. They installed a new water heater and notified the water restoration group. Everyone was extremely professional and explained everything that was happening and why. They were very patient in realizing how stressful this was for me and were genuinely concerned. The water restoration team came out as the water heater installers were finishing up and proceeded to place fans around the affected areas to dry it out before mold could form. They had to make daily trips to my home to check for dryness and they were on time as promised EVERY day. A great team.
Mary W. | Houston
Sebastian Rodrigez was very helpful with my plumbing needs. He also went the extra mile to inform about my plumbing problems. Good job, I'll be asking for him on my next repair.
Alberto C. | Houston
Sebastian Rodrigez 2541 was very professional and willing to provide extra information about my plumbing. Next time I'll request for this person for more business. Thanks!
Alberto C. | Houston
My technician Michael was very informative, he helped me understand my home drainage system. I appreciated the friendly yet professional service.
Esther G. | Houston
This was my first time using Roto-Rooter and I was very satisfied. The technician who work on the clog was very friendly and helpful. I kept asking questions and he did not mind. Antoine was very courteous and very nice.
Tanna M. | Houston
Run, don't walk to the telephone and call Roto-Rooter when you need professional and courteous assistance in a "jiffy." Samuel Padron, the technician, was prompt for a Sunday call. The drain issue was addressed and corrected. Samuel was professional and courteous - in fact, a pleasure. From the scheduling to the repair, five star service. BRAVO Samuel and Roto-Rooter! Well done!
Elizabeth W. | Houston
#1048 Rafael Del Valle was excellent! He was quick, professional and did a wonderful job! He was careful with our landscaping and left the area clean once he was done. Thank you for having such a wonderful guy represent your Company.
Freddy S. | Houston
The technician arrived on time and completed the job in a timely manner. Very personable and gave me additional information on possible plumbing needs I will have later
Janice S. | Houston
Very prompt & efficient.
Christina W. | Houston
The service called and gave an hour notice to arrival. Technican, Clyde 979, was very knowledgable and efficient. He fixed my issue and gave instruction to avoid happening in future. Thx!!
Jodi R. | Houston
Mario Alvarez, did a good job replacing the outdoor spigot and adding a shutoff valve to the house. He was very professional and gave me the options of what had to be done to solve the problem.
David B. | Houston
Clyde, Emp # 979 arrived early and ready to go Greeted me with smile and company information. Clyde entered home with blue booties and ask for the problem area. He was able to determine the problem and went right to work. Clyde was able to share his experience with me and recommended things we should do to maintain our system. . Very happy with the service and will keep Roto-Rooter in mind if we need additional services. Also recommend to friends and family. Thanks, David
david C. | Houston
Great knowledge and personality.
Yvonne C. | Houston
Outstanding service. Mr Clyde (979) is very knowledgeable about what he is going to do and he explain it what cause it. Good job.
carlos a. | Houston
Mario was simply wonderful! He went above & beyond and was super professional and efficient.
Jo C. | Houston
Great service and a quick response time.
Shana P. | Houston
Joseph arrived promptly and fixed things as promised; he was knowledgeable and courteous, explaining things as he worked; even helped clean up the disaster!
Sharon K. | Houston
Fernando was excellent. Would call Fernando again for any future service needed
Danny M. | Houston
Apologies In the review I posted a few minutes ago I said Mario Alvarado, I meant Alvarez. Please correct that!
David B. | Houston
Mario Alvarado was fantastic. What a great guy! His confidence and technical ability put all my fears at rest. He was quick but careful, and our water was soon back on. I am very thankful I got him for this job.
David B. | Houston
Our techician did a great job and was a really nice guy. Service was prompt. We'd definitely us again.
Carolyn F. | Houston
Excellent service provided!
Chante W. | Houston
The workers were very professional.
Juanita C. | Houston
I was very pleased with your response. I called in the morning and your plumber was at my house by the afternoon. He took care of things, discovering the problem and prescribing a remedy, which I took.
Mildred R. | Houston
The service was good and informative
Marina R. | Houston
Blake did a great job. He was punctual, friendly, explained the work clearly and did a great job.
Sarah K. | Houston
The repairman who did the work on my plumbing arrived in the promised appointment time span, was courteous, professional, and very respectful. He seemed very knowledgeable about his work and completed the repairs quickly. He was very friendly and helpful, offering suggestions for future maintenance and care, as well as addressing the immediate problem. I appreciate that he was responsible in his work area and left my home cleaner than he found it. That is the kind of person, I would hope, you are proud to have representing your company. I would certainly recommend this particular repairman and your company to others. Thank you for restoring my system to its functional best in the shortest amount of repair time and for being so accommodating as to come at this late hour on a Sunday afternoon/evening. Ms. Moreno
Diane M. | Houston
The representative sent was named Bryan 1379.. He was very thorough and explained the process very well. I will not hesitate to recommend your services in the future.
Olen M. | Houston
The technician was awesome, very courteous and professional. He had my sewer blockage cleared in less than an hour. Don't waste your time on trying to find someone you can trust, call these guys first.
David B. | Houston
Martin was extremely professional, skilled and explained everything.
lorraine h. | Houston
I am so very happy with the work that was done on today! Steve was such a great help, and he absolutely knows his work! As I watched him work, he went step by step with me of what he was doing! I truly believe that he was God sent! Steve is truly a keeper!! Thank you much Steve!! Job well done!!
Charlanda B. | Houston
always excellent service. my technician, Martin, did a fabulous job of explaining and repairing. thanks for your help. Ron
Ronald R. | Houston
The plumber who came out was efficient, friendly and knew what to do right away. It was a fairly simple problem, but he had the right tool, and charged a reasonable rate for his services.
Walter W. | Houston
Steve came out today and had the part for our water heater on his truck. He completed the job and was very helpful and gave us great customer service. I called several other plumbing companies but none of them would come out on a Sunday unless I was a VIP customer. Roto Rooter came out on a Sunday with no problem. I also appreciate Christine who took my information over the phone. Thanks to Roto Rooter for saving the day!
Melody O. | Houston
Had a clogged sewer line. The tech was able to find where the clog and clear it out. Very happy that he did his best to resolve the issue.
Lynn L. | Houston
Great! Quick and efficient!
Megan F. | Houston
Fernando and his assistant, John, were great! Fernando thoroughly explained what my problems were and what steps he would take to address those problems (I had a toilet that leaked everywhere!). Both Fernando and John worked diligently and quickly, and they left my bathroom in better shape (ahem, cleaner) than when they first walked into it.
Priscilla K. | Houston
I called one evening and scheduled for the next day The problem I have had with my toilets and a/c drain are finally fixed. No other company could fix it. I will definitely call this company again.
Barbara L. | Houston
The plumber arrived within an hour and found and fixed the problem very quickly. I will definitely use them again!!
stacey n. | Houston
They were truthful when explaining to me the problem.I'm glad I called them for a second opinion.they saved me between 2-5 thousand dollars!! It's good knowing their are honest people!
Dee G. | Houston
They were truthful when explaining to me the problem.I'm glad I called them for a second opinion.they saved me between 2-5 thousand dollars!! It's good knowing their are honest people!
Dee G. | Houston
Great job and within the time frame given. The plumber was very professional and courteous.
John E. | Houston
Claude Taylor did a great job, very professional and organized.
George C. | Houston
Jim Michael
3403 N Sam Houston Parkway West, Suite 400
Houston, TX 77086

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