Hoover, AL Rate location (22 Reviews) Call Now 205-988-9229

Roto-Rooter Hoover, AL: Customer Reviews & Testimonials

When you need experienced plumbers in Hoover, AL, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Hoover, AL

I called on a Sunday afternoon and received a call back within the time the operator said I'd be contacted by the dispatcher. The plumber arrived when the dispatcher said he would. When the repairman looked at the work I had done to repair my leaking shower, he said what I did should've fixed the problem. Come to find out, the off-brand cartridge I bought had an over-sized o-ring that got damaged when I reinstalled the valve ring. The plumber was very professional and honest with me when trying to determine what could've gone wrong with my fix and how we should proceed with what we had. The name-brand cartridge he installed fit correctly, and the shower isn't leaking anymore. I kind of regret paying the extra for a plumber, but when my repair failed, I wasn't sure about what else to try. I'm relieved he didn't try to gouge, and he even asked if we had a coupon, which gave us time to look one up online to use.
Erin A.
The plumber Eric was very kind. He introduced himself and also explained to me what he was doing. Very nice personality. Manager that came with him was nice also. They were both very informative, helpful, and took care of the problem. Thank You again! - Zelda Floyd (Birmingham)
Camera G.
I called Roto-Rooter for what I thought was a clogged toilet creating a strange septic smell in the house. Stephen showed up promptly on Easter Sunday to inspect the problem. He was thorough, patient with my questions and informative. He was able to dismiss the toilet as the culprit and to troubleshoot the cause with me. Wonderful service!
Lauren T.
The plumber was on time and very helpful. Thank you Eric Lovelady!
Lisa B.
Great service!! We'll continue to use Roto-Rooter again.
James E.
What I thought was a simple clogged toilet turned out to be a much bigger deal. The service technician and his supervisor did a FABULOUS job of fixing the problem in less than three hours and the bill was more than reasonable. I will definitely call Roto-Rooter again. They had the skill, equipment and know-how to do a job others took 3 days and 3 times the money to complete last time. (Sigh...there was a "last" time, but I think the job was done right this time.) I called Roto-Rooter again for a simple fill valve and flapper replacement. I understood they had run into some big jobs (like mine was before) so the fact they were two hours late was OK. However, the technician did not have the right size flapper on his truck and it took him another 30-40 minutes of shopping at a local hardware store to buy it. The actual repair time took less than 30 minutes, but the bill for labor was over $300 for a relatively simple, quick repair that I spent all morning and half of the afternoon waiting around to receive. I am NOT happy with bill; can live with having to wait around for a technician this time; and I am certain the actual job was done right.
Marcy W.
John and Adam were outstanding in assisting my family with cleaning water damage caused from a toilet. I would recommend them to anyone who has water damage.
Rob D.
Tech 1400 was quick and very professional. Had my water back on in no time. Will absolutely recommend him and Roto-Rooter to my friends.
Jared L.
Everyone needs to clog up their drains just to meet Norm. Norm will set you straight and educate you about kitchen housekeeping. He knows how to teach and tell a couple great stories along the way to keep your attention. Bonus: Norm actually knows what he's doing and he will root out your drains in an hour flat. You'll feel like paying him twice the very, very reasonable fees. Ladies: buy Dawn detergent. Because Norm says so.
Sally V.
By far the best experience I've ever had with a plumber in my home! Here it is on a Sunday morning and Bill from RR comes to the rescue!! Emergency leak from master bath tub dropping heavy water right through drywall to basement/garage - and that's AFTER our main was shut off inside the house! First thing RR did was dig up main on street where knob was buried under three feet of dirt (and black widow spiders - an awful hazard of the job for sure!). That finally got the leak in broken cooper line to stop the water gush. I never had a plumber work with so much precision and effort to make sure everything was fixed exactly how it needed to be. From the cutting of our wall in bedroom on opposite side of tile tub, to the perfect and patient execution of all the soldering and blow torch work that was necessary for the repair, down to the professionalism and skill with which Bill handled the entire job, it all was top notch! Not only will I have RR back again for future plumbing repairs in our home, but I will recommend RR to all my neighbors and friends, locally and out of state, to confidently hire RR for any of their plumbing needs and repairs as well. Keep up the great work and thank you so much!!!!
Jon P.
Our experience was absolutely a blessing! The technician was very professional, personable and performed the work at our church in an outstanding manner! We were truly blessed and pleased! Excellent job Michael!
Douglas R. | Hoover
Roto Rooter saved the day at home and at work! My old house had a blocked piped that was found only by a patient, professional Eric. He listened to my problem and followed me around to determine how best to proceed. Found the 'root' of the problem and cleared the pipe allowing my kitchen sink to drain properly. My agency is in an old building that had the same issue. Other plumbers had been called and left with no relief. Still we needed remedy for our problematic bathrooms. Only Roto Rooter came, listened, and with their camera, found exactly what was needed and 'opened' up the building for full operation. Thanks Roto Rooter!
Pat G. | Hoover
Ronald & Trey came out and fixed the problem. They were both very professional and did a good job in a timely manner. Same day service which was great to have in our bind. Thank you.
Molly H. | Hoover
Easy, quick and friendly service. Got the job done, and I am happy I used this company!
Lilsnukems | Hoover
Within 10 mni of placing my service call, the dispatcher had called me back saying a plumber would be there in 30 min. He showed up right on time and had me fixed within 1 hour. Amazing Service!!!!!!!!!!!!!!!
Frank T. | Hoover
Tech 1400 was quick and very professional. Had my water back on in no time. Will absolutely recommend him and Roto-Rooter to my friends.
Jared L.
My technician was Michael and he was very friendly and polite. He explained everything to me and made me feel at ease.
Sarah J.
Mary A.
I have used the Roto-Rooter for every plumbing need and have excellent results to report. They are very professional, always call first to give me an arrival time, can usually be scheduled to show up very quickly, solve the problem quickly, and I've never needed a callback for work done incorrectly. Very pleased.
Jamie B.
Punctual, courteous and professional. I called the day before and scheduled a window of time for them to show up. They showed up when they said they would, quoted me an estimate/cost before they began, fixed the problem in a reasonable amount of time and charged me exactly what the estimated cost would be. I will definitely use this service again.
John S.
The staff at Roto Rooter was very professional and called me to give me updates on when Jeremy would reach my house. Jeremy was very thorough and knowledgeable and explained everything to me. I will definitely use Roto Rooter again and hopefully Jeremy will be able to take care of all of our plumbing needs!
Melanie T. | Birmingham
For a late Saturday night call, I could not be more pleased.
Paul M. | Helena
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