Homestead, FL Rate location (35 Reviews) Call Now 305-247-8170

Roto-Rooter Homestead, FL: Customer Reviews & Testimonials

When you need experienced plumbers in Homestead, FL, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Homestead, FL

We just moved into a new house in Westchester, Miami to discover that we had a major backup. We phoned these guys on Sunday am and they were here just a few hours later. The service provided by Ronnie Rivera #2437 �was excellent. He explained the issues every step of the way and gave good solid advice. Extremely professional! We would recommend these guys every time.
Julie G.
Appreciate the advice and performance of Plumber: Oscar Tech # 1935
Antoine B.
After calling Roto-Rooter, technician Ronny Rivera (#2437) was dispatched to my house early today.....Sunday, March 13, 2016. Really happy to see him show up, as I have quite a houseful. Not good when plumbing issues present themselves over here. Ronny was able to resolve our problems and also gave us advice on what we should and shouldn't do to further help us in the future, as our house is quite old. I really appreciate all he did to get our problems resolved today, along with all his tips and his professionalism. Great service....very satisfied.
Rebecca M.
Our tech ELIO with tag number 2472 was not only extremely kind but he did the work extremely fast, was patient with us even though we asked many questions and had an issue with payment until the card went through, was very efficient and the job was done in literally like 20 minutes! I am so happy we used Roto- Rooter and will definitely spread the word. Very professional staff, we called last minute and still they were able to help. If you go with roto- rooter, you should ask for Elio, you will not regret it. Good luck :)
Avi Y.
The service was absolutely outstanding. Less than an hour after I called the main number in Baltimore Robert showed up and cleaned our sewer line out. It was a difficult job but he succeeded. After he left Manny came and found out where our clean out was so we could get in there and get the roots out that were growing and causing our problems. The guys were great -- neat, courteous and fast! I would call them again in a minute.
John D.
Very good company, with great customer service, they were also very helpful, and they explained me everything that they were going to do. I don’t know anything about plumbing and they explained so I can understand it. The gentleman’s name is Oscar Arana. The service was very fast, I scheduled the appointment online for the next day thinking that it wasn’t going to happen but it did. Rotto – Rooter is a great company, and now I have them on my first call list for any future plumbing jobs that I might have. I also will recommend them to friends and family.
Jorge C.
A gentleman called Elio provoded fast, knowledgeable service. He explained what the problem was, he was patient with us and after completed his work, cleaned the spot and took care of any garbage his work produced. Technical ability plus detailed customer service. I praise his work.
Jose S.
Great service, done right and went above and beyond. Highly recommend them for any plumbing needs.
Christina W.
Called and within an hour they were at my door. Professional and courteous and got the problem fixed!
Jackie M.
Will definitely call back if I ever need it. Mr. Torres was Awesome! Very professional and courteous!
Tawny B.
Amazing service, like you wouldn't believe. It can be a little bit expensive compared with other plumbing companies, but in my opinion the quality of service is worth it. In my past experience plumbing has been, along with electricity, the most unreliable services. They never show up in time, they are jumping from job to job so they never really take the time to make sure the problem is resolved. And if you have to call them back because they didn't do a good job, well good luck with that. With Roto-rooter all that is gone, they show in time, and if the won't (which was my case) some one has the decency to call you and tell you your technician is running 30 minutes late, sorry for the wait. They make sure the job is done and they issue a written warranty. The technician gave me his cell phone number and told me to call him any time, day or night, if anything happens. I would never call another plumber other than Roto-rooter.
Emanuel M. | Homestead
I am new to Miami and didn't know what plumber to call, but I got great service in California from Roto Rooter, and not just for drains, so I called them here. I got their $40 off coupon from their website. The great thing about them is they will come any day at no extra charge. They came on time and they called ahead to let me know they were on their way. The 3 guys who were here, Humberto, Rene and another guy who came to help, were all polite, clean, professional and spoke perfect English, which is a plus for us as we have had difficulty dealing with some guys who were working on our new house who only spoke Spanish. I called for a clogged toilet and it turned out that I actually had a broken pipe out by the septic tank, which they found with their camera. They fixed the whole thing. I will call them for any plumbing needs that I have.
L. B. | Homestead
Within a few months, we had four separate repair situations to be taken care of & we relied on Roto-Rooter each time.  We had used them many times since moving into this house in 2000 & found them to be very efficient & courteous.  We found Aaron Tech #2394 to be very knowledgable & friendly.  Response to our calls has almost always been the same day.  Highly recommended!!
Larry T. | Homestead
Wow!  Joe from Roto Rooter arrived within one hour of my call. Fixed my leaking toilet and adjusted my water heater thermostat. He was professional, polite and pleasant and knew what he was doing.  He also gave me several recommendations about purchasing a new toilet in the future. The service far exceeded my expectations and I would not hesitate to call Roto Rooter again. Highly recommended.
Candice K. | Homestead
The pipes in my house were clogged and Roto-Rooter came out and was able to give us an estimate about the issue. The had to use cameras to see what was wrong with the pipes which was great because you could see what they were talking about and not just take their word for it. The guy that came out Humberto tech # 1480 was really friendly and explained everthing in detail. He was able to unclogg the pipes and make sure everthing was working. I would defenilty call them again, the other great thing is they guarantee the work and if you have an issue they will come back out for free. Thanks Humberto higly recommended!
Bella S. | Homestead
I had a drain back up on a friday night.  I called Roto-Rooter that evening and they came out and provided excellent service.  I was given a quote and the technician did not leave until he was certain that the issue was resolved.  I was grateful for the extra care taken in ensuring the work was completed properly and was impressed with the service provided.  Thank you.
Yanette B.
Roto-Rooter gave us prompt, friendly service. Our technician, Ronnie, was very helpful from the get go. He quoted and explained services before beginning work. The work was done quickly. Definitively would call them, especially Ronnie again!
Ivanisse R.
Best plumbers in Miami! Scheduling was a breeze - the plumber showed up right on time (not Miami-time, but real-time!). He gave a list of options and prices to fix my problem, clearly explaining everything so that I would understand. He performed the service timely, competently, and professionally. The price was below my expectation, and a 6-month guarantee to boot! Would definitely use them again and refer to friends.
A Google User
After many failled attempts with other Miami plumbers who were always late, unreliable and had to return many times to "fix" the same problem, I finally called Roto-Rooter about a year ago for service. I used them again this past week and the technician was on time, courteous and competent! I am for sure going to continue with Roto-Rooter in the future.
A Google User
Otto Alvarez from Roto-Rooter delivered one of the best customer experiences that I have ever had. He was extremly knowledgable, out going and friendly. The work was done very quickly at a fair price. I stronly recommend Otto and Roto-Rooter.
Emanuele
I was having problems with the main sewer line this past Tuesday, 12/14/10, in my home in Homestead, and called Roto-Rooter. The tech that came out, Otto Alvarez # 484, was very professional and courteous in explaining what was causing the problem. His estimate to fix the clog was very reasonable compared to other quotes I received from other plumbing companies. In a matter of minutes he had the clog cleared and showed me exactly the condition inside the pipe through the use of a "camera" at no additional cost. He told me I should not have any immediate clogging of the pipe but did recommend in the future to have the pipe cleaned out thoroughly with a "jet cleaning system".I thought he was very honest on his part by not trying to take advantage and sell me additional services that I really did not need at the time, especially during this holiday season.Thank you Roto-Rooter/Otto Alvarez #484! Invoice # 16041378Rafael
The B.
This is the best choice for any of your plummbing needs. They offer excellent customer service through every step of the process.
Nilia
The best plumbers in Miami. I had a baby shower that day at my house and they were fast and reliable. I would tell anyone to use them. The Plumber they sent Jose was awesome.
A Yahoo User
Great Plumbing Service.Fast ,Professional and got the job done?
Elmer
I recently experienced problems with the plumbing in my home located in Miami Florida and I realized that my septic tank had not been pumped out in about 10 years, I had used Roto Rooter in the past and always found them to be professional, courteous and prompt. I called and explained the situation. They were at my home in less then an hour. "Solomon" was the plumber who responded and immediately found the tank and began the clean out. Three hours latter I had a brand new septic tank and no more problems! I would use no one else!
A Google User
Feb 28,2011 Great Customer Service!!!!! from sending the E-mail requesting their service @7:30pm after finding our Kitchen Sink clogged, within 30 minutes we received a call from Rotor Rooter advising us that a technician was busy with another call and we will have someone by 10:30pm to 11:00pm.@ 9:45pm we recieved an update through E-Mail advising us Technician on the way!!! by 10:00pm received a call that the Technician will be @ the door within 15 minutes.Exactly arrived within the 15minutes Otto Alvarez explained everything in details gave me an estimate and proceeded to do the Job,the sink was unplugged within minutes.Mr.Alvarez was very professional with excellent customer service..I highly recommend their service!!!! Thank You again....
A Google User
Marlon was excellent and provided great customer service
Kerry P. | Homestead
Great and fast service, plumbers did a great job fixing my broken pipe and is working normal now.
Luis Z. | Homestead
Great job with a great attitude!
Mario G. | Homestead
Marlon Torres #245 did an outstanding excellent job, very professional and knowledgeable and explained everything for me to understand , very honest and reliable. great job would highly recommend him in for all plumbing needs.
kerusmila c. | Homestead
Thank you, Thank you to Marlon Torres Tech # 245. He provided outstanding service in the most timely professional manner possible.
Eileen C. | Homestead
The service I received on December 22 was excellent. I called with an urgent problem and the response was very good and timely. Thank you very much
William C. | Homestead
The technician was very professional. Kept us informed every step of the way. This wasn't our first experience and won't be our last. Thanks for the great service.
Dennis P. | Homestead
Pleasant experience. Kept me informed of arrival status. Efficient technician.
Judy K. | Miami beach
very professional and courteous.
Diana h. | miami
Mike Story
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