Hickory, NC Rate location (27 Reviews) Call Now 828-322-2801

Roto-Rooter Hickory, NC: Customer Reviews & Testimonials

When you need experienced plumbers in Hickory, NC, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Hickory, NC

Mid-morning my washer drain backed up, and three hours later an agent was obliterating the clog. More than that I got set up with a degreaser to avoid future problems, and a free bonus of an enzyme product guaranteed for a year in my septic tank. A card from the agent was given to me with the comment that I now had a plumber to handle all future problems. I don't doubt it for a moment.
Charles M.
Work was done as expected, quickly and efficiently.
David H.
A
Snaked toilet which took care of blockage. Without trying to sell any more than the service we asked for, he said we needed to replace our toilets because of blockage over time from deposits in well water.
Verna K.
A
Called Roto Rooter this morning and received a service call at 1pm. On time, received a call 15 mins ahead of arrival. The plumber on the call, Robert Hicks, was polite and efficient. He effectively analyzed our unique problem in one of drain lines and made the necessary repairs in short order. I was highly impressed with this service call from the time I made the initial call until the repair was completed. I was very impressed with the professionalism displayed by Robert.....great rep for your company. .
Dave H.
Water dripping on the dining room floor???!!!.... Turned into a complex drain leak in shower above.... We are happy that it was fixed first try!! There were so many issues with how the house was built that the RR rep spent time thinking hard about how to take the drain apart without requiring the one piece shower to be removed.... He took the time to think it through and was able to creatively remove the drain, fix the leak and replace the drain..... We were pleased with his professionalism and for saving us a ton of headaches (and money). No more leak! Thank you. !!!
Ann S.
I have used Roto-Rooter ever since I purchased my home in 2009. They have been to my home several times, most recently to replace a water heater, and each time they have responded quickly, efficiently, and courteously. Every person I have come into contact with this company has been highly professional. The work that is done is always quality and I trust Roto-Rooter completely with my home plumbing needs. I would highly recommended them without hesitation.
Dawn B.
I live in Maiden, NC and had a real emergency (clogged up toilet) that I could not manage to handle on my own. I contacted Roto-Rooter and they promptly sent someone to help. He arrived on time, was extremely professional, and took care of the situation within just a few minutes. While he was there I had him to install a faucette in my guest bathroom too. He did that as requested, cleaned up after himself, and was gone. It was a very pleasant experience. I will definitely call Roto-Rooter again, if and when the situation arises. Thanks!
A Yahoo User
I don t know why I didn t Call them the first time. After weeks of getting the run around from Septic system service providers and plumbers I finally called the real pros at Roto-Rooter. They came in and get everything squared away and I haven t had a problem since. It was worth the money and they have a one year guarantee. You can t go wrong with Roto-Rooter
Stanley
I call them on a Saturday afternoon after a tenant called me. They told me I had an appointment for 2 hours later. I told them nobody was at that location and to call me when they were on the way. They called me and I met them. On time and very polite and professional. I will definitely use them in the future. 3608
Jane B.
A
I have an older home and have had Chris and Michael from Roto Rooter three times to my house on nights and weekends over the past 3 years. They stayed with the job until it was completed no matter how long it took. We just had to have our entire old sewer lines completely dug up and replaced. They did a fantastic job and took extra care to make sure everything was correct and working perfectly. I have never had such outstanding service from any service in any field! (I wish they worked on cars also.) Thank you - Dan
A Google User
Service technician Gary Reep was very helpful he diagnosed the problem very fast and had us bk up and running thank you Roto-Rooter #1
Lisa S. | Hickory
Rick Helms, from the Hickory, NC office, came to my home to replace a seal and leak in my master bath. He was friendly, offered suggestions, polite, and ON TIME! As is always the case, nothing every goes easily, but he just smiled and got the job done, even though he had to order a part and make a 2nd trip. I will definitely call on Rotorooter again for any plumbing needs I may have in the future. Thank you for making the service call the best it could be. Oh, and a huge shout out to Christina, who answered the phone and made arrangements. She was a pleasure to speak with, and very professional.
Deborah L. | Hickory
Lynn is a real pro -- good communicator, analytical, respectful, hard working, willing to go extra to do the perfect job. He's a keeper.
David G. | Terrell
Tech was friendly and fast with the work
Anne D. | lenoir
Robert Hicks was our technician on 5-21-15. We had a problem with a toilet that would not flush. The plastic bulb had broken off the flapper and was lodged and blocked water flow to bowl. Robert realized quickly what was wrong and removed it and replaced the flapper. Robert was very professional . Thank you Robert and Roto-Rooter for having answered this issue for us in a timely manner. We will recommend Robert and Roto-Rooter to our neighbors and friends.
Irene C. | Lenoir
Our Technician, Jerry ${esc.hash}102 did an excellent job with our sump pump! A+++ in customer service. He was very polite, informative and efficient from diagnosing our bad sump pump to installing the new pump. We really appreciate his services! Thank You, Carrie and Brandee
Brandee A. | Morganton
Robert Hicks was our technician on 5-21-15. We had a problem with a toilet that would not flush. The plastic bulb had broken off the flapper and was lodged and blocked water flow to bowl. Robert realized quickly what was wrong and removed it and replaced the flapper. Robert was very professional . Thank you Robert and Roto-Rooter for having answered this issue for us in a timely manner. We will recommend Robert and Roto-Rooter to our neighbors and friends.
Irene C. | Lenoir
On 5-21-15 I called to get an outdoor faucet repaired and also a toilet that was leaking. Robert Hicks was my technician and was very polite and professional in his repairs. The washers in toilet needed to be replaced. Thanks Robert for repairing these to items for me. I can now use my outdoor faucet and I don't have to put a towel down to catch the drips from the toilet tank. Robert Hicks and Roto-rooter will be highly recommended to friends and neighbors.
Julia C. | Lenoir
Robert Hicks was our technician on 5-21-15. We had a problem with a toilet that would not flush. The plastic bulb had broken off the flapper and was lodged and blocked water flow to bowl. Robert realized quickly what was wrong and removed it and replaced the flapper. Robert was very professional . Thank you Robert and Roto-Rooter for having answered this issue for us in a timely manner. We will recommend Robert and Roto-Rooter to our neighbors and friends.
Irene C. | Lenoir
We were very fortunate to find Roto Rooter (hickory, NC) for our plumbing needs. Lynn is an exceptional worker, prompt, courteous, straightforward, and knows the products. Lynn is a great representative for the company.
George M. | Denver
Ricky did an outstanding job. Keep me informed during the entire process of what to expect. Very professional at all times.
John F. | Lenoir
Outstanding technician. He spent time necessary to address my situation. Even came a second day to do more work. He solved problems other very expensive plumber could/did not. He made my problems his and was dedicated to solve. I was VERY impressed with his dedication to solve the problems in my old house
Robert K. | Valdese
Gary did a through job and our drain now drains. He was very polite and helpful.
leona l. | Newton
the youngman came out about 2 weeks ago. He was nice and very helpful. He solved our problem of a stopped up pipe in our basement. first Servic-pro came out and cleaned up the back-up in our basement commode and shower. Then Roto-Rooter came out and finished the job. It was very interesting to watch him put the camera down the pipe and see what was going on with the TV Camera to watch how far it was going. He said we needed new pipes from inside the basement out to the outside the house because we had old pipes wrapped in tar paper which was crushed. I really enjoyed watching him work. It was so hot that day that his shirt was wet as water when he finished. I told him to go home, clean up and rest the rest of the night. He worked from about 4:00 to 6:15. I will use Roto-Rooter again if I need them!!
Kay P. | Lenoir
Technician Robert Hicks went above and beyond to make sure and get the job done at my place of work. Showed up on time stayed busy the entire time and really knew what he was doing. Definitely not afraid to get dirty. You have a great technician in Mr. Hicks I hope all your technicians are as courteous and hardworking as he.
Matt C. . | Morganton
i called late in the day after waiting for a local plumber for 7 hrs. that was a no show..anyway i got excellent service and fast and efficient i will never call a smaller company again thinking i would get better service
bill b. . | vale
Our concerns about a few problems after the initial service call were quickly addressed and taken care of in a professional manner. We would have no problem recommending Roto-Rooter to friends and family, and would not hesitate to employ them again for any plumbing problems we may have in the future.
Alvin C. . | Morganton
Brian Gadoury
Manager
828-322-2801
Address
Google+
5019 Hickory Blvd
Hickory, NC 28601

Back to Top
Business Account Login