Harrisburg, PA Rate location (96 Reviews) Call Now 717-234-3332

Roto-Rooter Harrisburg, PA: Customer Reviews & Testimonials

When you need experienced plumbers in Harrisburg, PA, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Harrisburg, PA

Roto-Rooter has never failed us. We recently had a technician out to scope the underground drains that our rain gutters empty into. Although we weren't given good news (the drains are full of dirt/debris and will have to be replaced) the technician took the time to thoroughly check the problem, was very knowledgeable, and spoke to us in a professional manner. We've used Roto-Rooter in the past and they were the first choice this time.
Pami G.
My tenants had been having trouble with their drain line for a couple weeks. Called several plumbers in my area and either they weren't able to come for sveral days/week or they just never returned my telephone calls. The clog became worse and my brother told me to try Roto-Rooter. A company he work for always used them and he stated that they were great. So, I gave them a call and they were here in about 2 hrs. The technician Dan was very polite and professional, and it only took him a minute or two of looking the situation over to figure exactly where the problem was. He found the entrance of the tree root and cleared it. Works great now! Thank you Dan!
Roger G.
We had Roto-Rooter out in Camp Hill / Lower Allen Township, and they were great. Our Technician was very professional and knowledgeable of the clean out pipe clog that we had going down to the main sewer line. He made great suggestions and gave us options on how to best fix our issue. He explained everything as he went about clearing the clog. I would definitely recommend using this company for sewer / plumbing issues. We know having issues with your plumbing is not fun, but this technician helped to make things easier, Thank You!
Our drains began backing up, of course on a holiday weekend. We called Roto-Rooter, and they arrived in a very timely manner. The technician was very kind, and explained the problem very clearly. He took the time to make sure that the entire blockage was gone, and make sure that we didn't have any other problems. Hopefully we don't need them again soon, but if we need to call anyone, it will be them! =) (East Hempfield PA)
Margaret K.
I am thoroughly satisfied with your serviceman's work. Not only was he honest about his work, he thoroughly cleaned up after himself, and that was one mess! He was very polite, quiet (considering the type of work he was doing). I felt quite comfortable with him here.
Linta B.
Called for service at noon on a Saturday and the technician arrived by 2:30. He was courteous, told me the price which I thought was a bit high but it had to be done. He did honor the Angie's list coupon. He had to run the snake through twice. He cleaned up around the sink area and he was finished. I would definitely use again if needed.
Brenda K.
Great Job! Rick was so helpful fixing our broken pipe in the basement. Thank you for helping us stay in our budget!!
Liz L.
Friendly and professional service. Offered great preventative maintenance advice.
Great service today from Roto-Rooter. Their service technician, Terry Jenkin, was extremely knowledgeable and friendly. He clearly explained what service would be done and the associated costs. He continued to work until the blockage causing our courtyard drain to backup had been removed. He then verified his work by using a camera snaked through the pipe to ensure flow would not be blocked. Terry finished the job and left the area clean. I would certainly recommend Terry and Roto-Rooter for any future plumbing needs.
I received service from Roto-Rooter in Lancaster, PA. Roto-Rooter charged much less than what I was expecting and they did a fantastic job. Our slow tub drain is now completely fixed. The plumber (Dan) left my bathroom cleaner than it was before he arrived. Highly recommended!
Ben R.
I had an appointment to have a kitchen sink drain installed on 6/27/2014 anytime after Noonand that company (Pronto Plumbing) called in the morning and cancelled. I took the day off from work andcalled ROTO-ROOTER and they were able to send out a plumber (Mike)within the hour. The estimate seemed high ($300-$400) but I agreed to have the work done. The worktook under 1hour and Mike adjusted the price and with using the Angie List coupon ($30) my final price was $195 which was acceptable with the quick response. Very good experience and I will use them in the future!
Greg G.
Our service call for a plumber was answered quickly and with a sincere tone as to what we were experiencing in our home. Rick showed up on our doorstep, before the two hour time quote, with a smile and friendly demeanor. He put on his shoe covers and was eager to help us rectify our situation. After assessing the area he brought is equipment in to our home making sure it was the safest route, not damage or soil any of our belongings or surfaces. Once working, he was efficient and extremely thorough, explaining the processes and all of our options. Rick cleared our Main/Branch lines and allowed us to get back to safe operation in our busy household before the morning was over. I think he was more excited at the sound of running water through our line than we were. Thank you Hanover for sharing Rick with the Harrisburg area! He blessed us with his diligence and friendliness.
Lori B.
Called late on a Tues afternoon and had a technician out the next morning to work on a clogged drain pipe. Mike was great, very pleasant, and had the problem fixed promptly. The horror stories you hear about plumbers are not true with this outfit. If I ever have a problem again they will be the first people I call.
Hi T.
I Live in Fayetteville Pa.Just had a plumbing issue fixed by John, what a pleasant repair man, many repair people look at you like your stupid when you ask a question, or like you should know the answer, when in reality if I did I would have no need to call them , cause I would be able to fix the problem myself, but not this one , he was pleasant, and explained what he was doing the whole time,and answered all my questions, he really put me at ease with the issue at hand, he even took the time to go beyond what I called them for and located an issue I didn t even know was one, from my first call to the company until my issues were fixed everyone I dealt with was pleasant, and helpful, in the near future I plan on replaces all my pipes and you can bet when that time comes , I will be calling Roto Rooter of Harrisburg Pa. Thank you John
My technician, Kurt, arrived promptly at the scheduled time. He was polite and professional. He looked under the sink and had to cut the pipe in order to get the snake into the drain. He kept me informed on what he needed to do and what the outcome might be. Unfortunately his snake was not long enough for the 90 feet of pipe so he needed to run the snake in the line backwards from the basement. After much snaking he finally got the clog free, 40 years of build up, the sinks are now draining and I am very pleased. He even had me run a load of laundry to make sure that drain was clog free. When he was done he cleaned up any debris he had left on the floor or in the sink cabinet. He was a very nice young man and if I ever need plumbing help again I will definitely call Roto Rooter and request Kurt, he was great!
Janice M.
Drains open and functioning
Carmen M.
Professional, timely and friendly service. Provided detailed explanation and advice on plumbing issues and fixed current issue expertly.
Shawna T. | Harrisburg
We called and were able to schedule an appointment right away and the technician was actually able to come a couple hours earlier than expected. He was very professional and kept everything clean as he worked to clean our kitchen drain. We will definitely call Roto Rooter again!
CHARLENE S. | Harrisburg
Office staff was very professional and very concerned about our issue and made me feel much better after speaking with them, the person who showed up early made me very happy and was very informative and a pleasure to work with
William H. | Harrisburg
I was taken care of.
Timothy K. | Harrisburg
The service was great and the service technician was friendly, helpful and full of great knowledge. He made the process easy and painless.
Robert C. | Harrisburg
We had a gentleman named Dean, he was very upfront and through. Very considerate and kind to all of us...even the dogs. :)
Janet S. | Harrisburg
Fast service-tech knew what the problem was, and corrected the it quickly. Was very pleased and would use Roto-Rooter again.
A. C. B. | Harrisburg
Quick, friendly and got the job done. Would recommend to friends.
Shawn G. | Harrisburg
I have used Roto-Rooter on several occasions. I have been extremely pleased with the service technicians as they are friendly, skilled and timely. I know when they provide services, they are completed in an excellent manner.
Ed V. | Harrisburg
Roto-Rooter sent someone out the same day within hours of my call to fix 2 clogged sinks. The plumber was professional, polite and very knowledgeable. Within a very short time, my sinks were unclogged and I was able to resume life in my kitchen! :) I would recommend them highly to anyone needing professional, fast help.
Lisa L. | Harrisburg
I was told that a visit would be $ 69.00 and would be taken off my bill if I chose Roto Rooter. Suprisingly I was charged $ 260.00 for a camera charge which I was not aware?
Dennis B. | Harrisburg
Kurt was great. Personable and knowlegable, explained everything. Showed me that what he was doing was fixing the problem.
George S. | Harrisburg
We have, quite frankly, stopped using other plumbers. With Roto Rooter we always get a prompt response and then a guarantee on the work. The employees are polite and courteous and the company is locally owned.
Diane S. | Harrisburg
We have, quite frankly, stopped using other plumbers. With Roto Rooter we always get a prompt response and then a guarantee on the work. The employees are polite and courteous and the company is locally owned.
Lynn S. | Harrisburg
Great Service! Prompt and identified our issue immediately. The problem was explained in its entirety with an estimate. Fixed quickly and back in working order! Definitely will call again, when needed.
Dawn G. | Harrisburg
Very professional. On time and timely advice
Victor B. | Harrisburg
the service was requested for my Church. Roto-Rooter was there in a couple hours, diagnosed the problem and quickly got to work. This wasn't a typical blocked line. I pointed out that Kurt and Seth had to scale our one belfry where the drain opening was. After they got over their issues with height and a shakey ladder they were ready to go. There was concern with the number of elbows in the line, but after several attempts we heard running water again! Great job guys.
Dean S. | Harrisburg
We had a plugged toilet that was close to overflowing. The technician - Seth - arrived promptly, diagnosed the problem, and solved it quickly. He was intelligent, prompt, polite, and knew what he was doing.
John K. | Harrisburg
Your technicion was very knowledgable and very gentlemanly. He not only repaired my drain but replaced a pipe that was very rusty and had a hole in it. He worked quickly and firmly-he radiated plumbing knowledge It was very pleasant after having an electrical tech who did everything wrong and I had to have 2 electrical techs before I finally got one who knew what he was doing. The electrical tech was to repair my refrig. and dishwasher.
Joyce F. | Harrisburg
Fast response on a Saturday. Tech was friendly, knowledgable and did a great job
Tonya D. | Harrisburg
Tech was very efficient, very polite and explained the problem and how he was going to fix it.
Oyler N. | Shippensburg
The technician (Rob) was very helpful and personable. He was on time, polite and considerate, making sure neither to bring in dirt and to cleanup afterwards. He took his time in answering any question that I had. He also was training a new company employee and was a great mentor, telling the new employee what he was doing, why and possible problems that could occur. The price was the only question that I had. The work that was done was cleaning out the house main drain, clogged due to tree roots. The cost was ${esc.dollar}304, which was about ${esc.dollar}100 more than I think I paid a couple of years ago for the same service from another company. It is possible that my recollection of what I paid the last time isn't accurate.
Michael B. | Harrisburg
I am very happy with the service I received from you. I just had you install 2 new toilets, a new kitchen sink & faucet and a new bathroom faucet. Everything looks and works great! I always call you whenever I have any issues with my toilets or sinks. I have been using you ever since you were the only ones to respond when I had a pipe burst in the middle of the night and I had water gushing out that I couldn't stop, flooding my mudroom. When your man arrived, I was so thankful. I would highly recommend Roto-Rooter to anybody that has an isssue with their plumbing.
Deborah F. | Middletown
Excellent professional service.
Fran P. | Harrisburg
Rob Heisner was great. He did his job very well and solved our problem. My only concern was I thought that I shouldn't have had to pay ${esc.dollar}36.00 for replacement of the sewer cap. It wasn't broken when he got here. I understand it was on for many years, just thought ${esc.dollar}36.00 to replace it was a bit much. Thanks for the great service your company provided to us.. Much appreciated.
Virginia K. | Mechanicsburg
Dan was very polite and very good at what he does. He was very helpful and had our situation under control within the hour he was here My husband was very impressed with him. I would recommend Roto-Rooter to anyone.
Tracie D. | Camp Hill
Technician was very efficient and knowlegable. Both the technician and dispatcher were customer oriented and very friendly.
Cheryl F. | Chambersburg
Dan was extremely respectful, courteous and kind. He was knowledgeable and made sure there was no mess - everything very clean. He explained everything he was doing and found the problem very rapidly. He is one of your best employees and I will recommend both rotorooter and Dan to anyone. Thank you and I hope you send this to his boss. He needs to know that Dan is one of his best employees.
Deidre S. | Shiremanstown
No one wants to have an plumbing issues, but when we did have our first plumbing issue, we called a known company in the area for help. The call was answered after regular business hours. Service call and scheduling were handled very efficiently and the plumber arrived when he was expected to. Plumber completed the repair in a timely manner; he also was prompt, courteous and very tidy with cleaning up. All is back to normal. Thank you!
Tom/Cathy Whitman W. | New Cumberland
Mike and Matt from the Roto Rooter in Harrisburg were personable and did great work in a short amount of time. Thanks guys!
Winter R. | Harrisburg
Terry Jenkins is such a polite and nice person to deal with. He is one of the best technicians we had ever dealt with. Made us feel more at ease during our stressful situation.
Brenda T. | Lancaster
Came out to snake a drain, found out we probably had a colasped pipe, made suggestions, on how to handel the problem, Kurt was informative and polite
Michael S. | New Bloomfield
You guys took care of problem no ifs ands or buts. Expensive as Hell. 370.00 bucks to clear a tub drain, WOW If my wife wasn't bitching so much I would have waited until Monday and shopped around. Cannot complain about service though, I appreciate that. Take care and I think I am in the wrong business. Thanks Mark Smith
Mark S. | Hummelstown
I received excellent service from the office staff to the technicians that came to my house.
Kelly L. | Harrisburg
Terry was very friendly yet professional. I have confidence in the service received and I would request him if I every have to call again.
Lisa M. | Lancaster
Terry was professional and performed the work necessary to get our problem resolved.
Hillary B. | Mechanicsburg
Thank you for taking care of this. My parents are 85. Dad wanted to rent a snake and do it himself. I did the right thing and emailed you.
Robert K. | Harrisburg
Matt was great. He worked diligently to fix our problem, even fixing a problem with a connection. The job was done in a short time, very clean and professional.
Dana M. | Etters
The technician appeared very knowledgable, He surveyed my situation, explained the repairs, and did them in a neat and speedy manor. I realize that we had to order in a part, that was the only delay in the project. The office employee kept me up to date on my parts arrival. :)
Ron B. | Carlisle
I was hesitant to call Roto-Rooter at first, but we had an emergency and they were the quickest and cheapest to respond on a weekend. Was extremely satisfied with the technician and services provided! Will definitely call again! Thanks
Rebecca N. | Enola
Rob and Seth were a great team. They cleaned up a mess with professional attitudes and excellent customer service. Also my problem was handled quickly and with great customer service from the phone call to report the problem to finished job. Will definitely be my go-to guys if this happens again!! Thank you so much!!
Linda S. | Harrisburg
Kurt came out and was able to resolve the problem in little time. He was very honest and provided me with a lot of information to prevent the issue in the future. Will definitely use Roto-Rooter again in the future if/when necessary. Highly recommend any future customers request Kurt if that is an option.
Dan A. | Harrisburg
The two guys worked and worked and explained things they were doing.its and older home thats been added to whitch became the problem.but tecs just kept adapeding
Mike w. | lancaster
Kurt Hocker is an outstanding technician who was very helpful and professional. He explained to me the whole process and the prices for each. He did a great job finding the problems and solving them. Afterwards he made sure to clean up and to make sure I was satisfied with all that he did. He made a very upsetting and trying time very easy to deal with. I want to thank him very much.
Gregory p. | camp hill
Kurt Hocke was very nice even though I was late getting home to meet him. He was speedy and told me what was going on with my sewer system, which is very interesting and helpful if you suddenly don't have one!
Janet L. | Gettysburg
Did a wonderful job explaining the issue and worked in an efficient manner to fix the problem. The technician (Kurt) was friendly and thorough in explaining the plumbing problem.
Chris H. | Lebanon
Don came out to our house today. He worked quickly and efficiently to get our sewer line cleaned up. He went above and beyond to answer our questions and make sure that we understand how sewer lines can get backed up and how we can make sure to not have it happen again. He was extremely friendly and we would definitely recommend his services.
Elizabeth M. | Hummelstown
The technician that came to my house was Dan Hocker. He was very personable as well as extremely knowledgeable of what happened to my sewer lines and what it would take to fix. He answered all my questions, explaining as he went along what he was doing and why. I was very impressed with his professionalism and to top it off I received a senior discount!!! I would and will use Rotor Rooter again for my plumbing problems!
Patricia G. | ENOLA
Our experiance with Rotorooter was very impressive. We had a great experiance with the person who scheduled our appoinment to the technician who came and fixed our clogged drains.
Gary B. | Winter Drive
We own a business and it was extremely important to have our issue treated promptly. When the technician arrived he assessed the situation and discovered we had more than a clogged sink drain--part of our metal pipe had corroded and was causing the clog. He figured out a way to connect plastic piping to the useable metal and had all the supplies he needed in his van. We were extremely pleased with the repair and thought it was a good value.
Beth G. | Columbia
I recently purchased a home with a home warranty. My plumbing backed up within two weeks of moving in. Long story short, the home warranty company sent two different plumbers out to my house, each of the leaving my home filled with raw sewage. It was an absolute nightmare. I was unable to use my bathroom and kitchen, and being a single parent with a child living at home, I was concerned about having the raw sewage in my house. After several calls to the home warranty company, they did not seem to care at all about the condition of my home of the health risk posed to myself and my daughter. I called Roto Rooter in Harrisburg and when Veronica answered the phone, I was in tears. She immediately told me not to worry, they would take care of it. Within an hour Kurt was at my door. He was kind and professional and assured me he would not leave until my problems were fixed. Not only did he clean up the mess of the previous two companies, but he fixed my bathroom that night, and returned the next day to fix the kitchen. During all of this time, Veronica kept in touch with me to check in to see if I was doing ok and if things were going satisfactory for me. I cannot praise the service enough that I received. I will never call another company again if I have plumbing issues. Thank you so much for all of your help, I am a very, very grateful customer!!
Alana C. | Harrisburg
Michael Flynn was our technician. Extremely detailed in explaining the process and charges. I would recommend him to anyone needing these services. He is an asset.
Kevin Z. | Harrisburg
Very please with the service and the techs over all communication and ability to do the job in a very timely manner
April R. | New Bloomfield
Kurt Hocker was very helpful and I will be requesting him in the future if I ever need to use your services! Thanks Kurt!
Susan J. | Mechanicsburg
Technician was polite and knowledgeable. Solved the problem
Dan W. | lewisberry
Very professional work. The plumber was very courteous and explained what needed to be done showing me the pipe and what was wrong with it. He was very professional about performing the work. I would definitely recommend Roto-Rooter to others.
Kathy S. | Harrisburg
Michael Flynn was dispatched to my residence 9-13-15 and fixed a plumbing problem I had. He explained everything he was going to and in a timely manner the problem was taken care of. I really appreciate Rotorooter and Mr. Flynn for being on call. I'll not hesitate to use this service company again. Sincerely, Ron henderson
Ron h. | Mount Joy
Dan was very professional. He arrived within minutes of the call he was on the way. Came in and checked the bathroom at the toilet. Made an estimate for repairs. I also reminded him of your senior discount and he was sure to minus that from the total bill.
Mrs Glen n. | mount joy
Technician was very efficient and knowlegable. Both the technician and dispatcher were customer oriented and very friendly.
Cheryl F. | Chambersburg
Matt was very professional and very courteous, as well as respectful to our home. He is very knowledgeable and helpful.
Douglas M. | Carlisle
Michael Flynn was excellent, very efficient, cooperative and professional. Thanks so much for taking care of our sewer rats.
Mary I. | Mechanicsburg
We were very pleased with how quickly Roto-Rooter arrived. The service tech was very knowledgeable & courteous. He completed the job quickly & explained everything that needed to be done before he did any work. I would very much recommend Roto-Rooter to anyone. The office staff who answered the phone the night before was also very courteous & did her best to get our emergency situation handled as quickly as possible.
Lisa R. | Harrisburg
He fully explained everything to us about the job details, cost of the job, and guarantee for the job. Mike Flynn . Customer service representative was excellent in explaining everything as well. Mike Flynn was very professional . and she will definitely use Roto-Rooter again.
Barbara G. | Elizabethtown
Kurt did a great job clearing all the roots out of our main sewer line. We appreciated how he explained the situation to us, kept us updated on his progress throughout the job, and wasn't satisfied until all the roots were gone. He even showed us the cleared line all the way to the street connection.
Kyle D. | Camp Hill
Kurt was very nice and very knowledgeable on our plumbing situation. We would definitely call Roto-Rooter again if we need too. Thank you so much for all your help.
Maureen P. . | Shippensburg
Our service call was handled in a very professional manner. The Rotorooter man was friendly, knowledgeable, and quickly solved our plumbing problems. We will call you guys again!
Christine W. . | Steelton
The young man was very proffessional
Richard B. . | Hershey
I want to thank everyone at Roto-Rooter for their quick and prompt service. From the first call on Monday morning till the service was completed Wednesday afternoon I could not have had better service. I had called several plumbers to try to get help but your company was the only one that answered the call before 8 in the morning and had a tech out that same afternoon. John Peddicord came to my home and assessed the problem, explained to me several options and helped me make a very informed choice of service. I really want to tell my appreciation of John, while he was working on the problem the insurance claims adjuster called, John was so helpful, he talked to the adjuster and explained all the work that was required and what was going to need to be done to fix the problem. John explained what he was doing every step of the way. I would highly recommend John Peddicord to anyone that needs service. I also spoke with Rick about my financial payments. Rick was very helpful to a widow who is on a very fixed income. He worked with me on payment options. He apologized several times for not being able to help more, what company apologizes for having to ask you for payment? Overall everyone from the girls who took my calls to the dispatcher to John I could not have asked for any more help or consideration. Any time I every need an plumbing help you can be sure that I will be calling Roto-Rooter.
Cheryl L. . | Lebanon
Shawn was very prompt, polite and dedicated to his job. He was friendly and did a excellent job in replacing my hot water heater. Quite a Job! But he got it done and before he left my residence I had hot water. thank you for a job well done!
Barbara M. . | Harrisburg
Even though the technician was running late,they still arrived the same day. It was a very busy and cold time of year. Many pipes were frozen.
Joanne B. . | Hummelstown
Called when out sewer backed up, Kurt Hocker arrived promptly, completed the job and made sure everything was correct. Roto-Rooter is lucky to have such a competent and hard worker
Michael P. . | Mt Holly Springs
Called when out sewer backed up, Kurt Hocker arrived promptly, completed the job and made sure everything was correct. Roto-Rooter is lucky to have such a competent and hard worker
Michael P. . | Mt Holly Springs
Called when out sewer backed up, Kurt Hocker arrived promptly, completed the job and made sure everything was correct. Roto-Rooter is lucky to have such a competent and hard worker
Michael P. . | Mt Holly Springs
Called when out sewer backed up, Kurt Hocker arrived promptly, completed the job and made sure everything was correct. Roto-Rooter is lucky to have such a competent and hard worker
Michael P. . | Mt Holly Springs
Called when out sewer backed up, Kurt Hocker arrived promptly, completed the job and made sure everything was correct. Roto-Rooter is lucky to have such a competent and hard worker
Michael P. . | Mt Holly Springs
The technicians were extremely knowledgeable about their jobs. The work took more than they initially thought, but did it without hesitation or complaint. Would definitely call for service again
donna p. . | middletown
James, your service tech, arrived as promised and did a great job diagnosing the problem and correcting it. Many thanks for a job well done!
Kathleen M. . | Hummelstown
Can did a great job.
Richard P. . | Harrisburg
friendly and thorough service! start to finish, one hour flat!
william m. . | columbia
Service was friendly, quick and efficient.
Jeanne C. . | Campbelltown
Jerry Dilks
Harrisburg, PA

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