Hamburg, NY Rate location (38 Reviews) Call Now 716-685-4543

Roto-Rooter Hamburg, NY: Customer Reviews & Testimonials

When you need experienced plumbers in Hamburg, NY, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Hamburg, NY

Showed up before I expected them. Both employees were super polite, fast/ efficient, and professional. Super pleased that they were able to come out the same day that I called for assistance. Thank you
Julie S. | Hamburg
Very punctual and courteous plumbers are always a pleasure. They always get the job done right the first time. I can rest assured that there will be no problems when I call Roto-Rooter!!
Lisa P. | Hamburg
Service was fast, professional, and informational. The technician was very friendly and got here quickly which was a relief considering we could not use our water and gross stuff was coming up in the basement. He gave me a few pointers on how to prevent the issue from happening again.... or at least happening again soon. Very happy with roto-rooter and I will be calling again if I have any other plumbing issues. Also Id like to give a shout out to the technician... He gave me some good pointers and didn't rush the job. I'm not sure if I'm reading his handwriting correctly but our technicians name was I believe tommp and the number next to it looks like a 1072 not sure if that matters. Thanks again
John F. | Hamburg
Called rotorooter early morning on my daughters wedding day explaining that I had the whole bridal party coming on afternoon and I didn't have a working bathroom. They had someone here within the hour and had me fixed before anyone showed up. They truly saved the day!
Ken B. | Hamburg
RJ was courteous and listened carefully to what our situation was. He was knowledgeable about the problem and assured us that his remedy would take care of it. He stayed until everything was working. We also appreciated the follow-up visit to delve further into the reason for the problem.
Ann H. | Hamburg
very professional...thankyou
edward b. | Hamburg
Good professional job
Louis P. | Hamburg
RJ & Jamal were very professional, courteous and patient with the job they were doing at my house. I hope using the bigger machine does work for the draining of the water next time I do a load of laundry.
Laura G. | Hamburg
Very quick awesome service friendly repairman
Kevin S. | Hamburg
Great Service! I liked how quickly the problem was resolved.
Patricia H. | Hamburg
Matt G 371 did an outstanding job for us today. He was polite, courteous and very knowledgeable he stuck to it until the job was complete, even though he had a hard time opening the line. He said perseverance was the key to success and he was right. I highly recommend him to anyone. What a great guy. If I need help in the future will ask for him by name. Couldn't be happier. Jim celani
james c. | Hamburg
Quick response and a job well done. I called at 10:00pm and help arrived at 10:30pm. Much faster than I expected at that hour. Your service tech (Tomm P.) did a great job opening my sewer line and gave me sensible suggestions for avoiding future problems. The job includes a 6 month warranty. I'm very happy that I called Rotorooter. Arlene
Arlene D. | Hamburg
The sewer line was backing up in my basement. I called Roto-Rooter and they had some one at my house in 30 minutes. The technician quickly flushed the line to the street and the problem was fixed.
Joseph P. | Hamburg
Chad - came on site did initial assessment. Great explanation was able to provide reasons why to dig through Mikes/Dave's (?) camera. Chad & Mike (excavator) did what was needed to resolve our issue while doing minimal impact to the yard. All while presenting professionally & courteous even when having to extend the job into 2 days. Hopefully we don't need you but we would recommend your services to others. If you have questions please let us know. Thanks again for a quick and thurough resolution to our problem.
Monica Lee & Dave Z. | Hamburg
Excellent service. My service tech, Tom, was professional and courteous and explained what he was doing. I would recommend this company to others!
Patti H. | Hamburg
My technician Mike was friendly, helpful and very professional. He worked along explaining everything he was doing, letting me ask questions. I would highly recommend him and Roto Rooter!
Terri L. | Hamburg
The bathroom sink & toilet were gurgling. Every few flushes the toilet would back up. I called my usual plumber for 2 days, no response. So I called one of the "bigger" services. I called RotoRooter. She took my info & explained the process. Someone would be here in an hour! And he was, Tomm P. polite & understanding. He worked & worked until the water finally passed threw and didn't hold water. It was hot & humid, his shirt soaked with perspiration yet he continued till the problem was solved. I know where to call from now on & hopefully get Tomm again (even though he probably never wants to see that toilet again!)
Tracey B. | Hamburg
We were tickled that you could come out to us so quickly (well under a hour) on a Saturday and take care of our drain problem. Doug did a great job and was a pleasure to work with. Thank you!
Lynn M. | Hamburg
Service technician was prompt, polite and professional........oh, and fixed the problem!
Maleah G. | Hamburg
This is my first time I ever had to use Roto-Rooter. It was such a stressful time. My hot water heater went. Of course it had to be on a holiday weekend. It was fixed Sunday morning. This company is great. Word of mouth is everything. You will get nothing but greatness from me.
Brandi S. | Hamburg
Prompt same day service. Friendly, professional and knowledgeable.
Kim K. | Hamburg
The guys that came out to the house did a great job. Very professional. Great work. Very appreciated. .
Adair M. | Hamburg
Crew arrived on time, were very polite, explained what they were doing. Made the process as painless as possible for us.
Donna R. | Hamburg
Recently I needed Rotorooter's help as my basement floor drain had begun backing up. Response to my call was swift and technician Scott was there exactly when I was told he would be. The office called 30 minutes prior to his arrival to alert me, and the woman was very nice. Scott was polite, competent and thorough. I have used Rotorooter several times before and have always been very satisfied with their service.
Donna R. | Hamburg
Office staff taking my call very polite and accommodating. Service technician was efficient, friendly and thorough.
Donna R. | Hamburg
The Gentlemen were awesome! They did a wonderful job and very polite! Thank you!!!
Kim R. | Hamburg
Quick and efficient.
Lauren N. | Hamburg
Prompt service, friendly tech, on time, job done as promised without any hassle.
Afshar Y. | Hamburg
Opened the drain as promised done and gone in an hour
Adam K. | Hamburg
Had an emergency and was serviced by Ken 962 and Tom 1075. Both were professional and really helpful in fixing the problem. These types of people are why I would choose your business over others. Fast, friendly and courteous. Definitely an asset to your organization
Arthur B. | Hamburg
Great!! Clean. Professional and on time.
Joan t. | Hamburg
excellent service and our plumber Joe Rogulski was fabulous !! He was bound and determined not to give up until our drains were working great !! What a nice guy too! A real credit to your company !!!!
sharon w. | Hamburg
woke up to water in the basement as my sump pump died on me !! so I called Roro Rooter & got an appointment for later in the day. I was called when the plumber was going to be delayed, but when he got here, he analyzed the problem & gave me an esstiment that was reasonable. the plumber was Nick & the was very nice, very professional and courteous..I thank him for doing a good job. thank you Nick !!
nancy d. | Hamburg
Professional service from start to finish. Your tech was outstanding and efficient.
Lloyd B. | Hamburg
The guys that came On Saturday the day after Christmas,they were professional, polite, knowledgeable, and extremely helpful. They responded in a timely manner to our call. Thank you so very much!
michael V. | Hamburg
Excellent experience. From our initial phone call to the follow-up call to update us on the arrival time of the technician and most importantly to the extremely knowledgeable, honest and nice Max who took care of our emergency promptly. Max gave us good news and managed to fix multiple issues but also gave us some bad news and informed us of potential major issues. We will definitely call Roto Rooter again because of Max.
Frank P. | Hamburg
Scott came about 35 minutes after I called! Quick response. Did a thorough job and was neat and cleaned up afterward. Thank you.
kim w. | Hamburg
Our service was excellent. Problem was solved. Arrival time within a few hours of our call. Chad the tech that came took care of the problem immediately and then discussed our future needs, which we were in agreement. We will be calling to repair the J Pipe. Thank you for a service call we can trust.
James W. | Hamburg
Duane Stehlar

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