Gulfport, MS Rate location (45 Reviews) Call Now 228-832-5635

Roto-Rooter Gulfport, MS: Customer Reviews & Testimonials

When you need experienced plumbers in Gulfport, MS, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. We provide a variety of plumbing services and are available 24 hours a day, seven days a week. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Gulfport, MS

I tried with the liquid plumber and it helped but it still just wouldn't work so I called them to get the clog out. They did a good job and the man seemed to know what he was doing, so I hired him to install a new dishwasher as well. He took out the old one and I didn't have to worry about disposing it.
Marilyn B.
A
Our sewage backup issue was quickly and expertly diagnosed by Cameron and Johnny and temporary repairs were made Sunday evening to at least get us functioning facilities. The following day permanent repairs were conducted by replacing a collapsed sewage line. A small backhoe had to be obtained when it was found that a large portion of the back line was very thin walled and in very bad condition. Electrical, water, and gas lines traversed the excavation area but were located and worked around with expert ease. All task were accomplished professionally. The job site was cleaned after job completion and landscaped to perfection. This type of service deserves positive comment. Thanks Cameron and Johnny!
Les P.
Johnny #100 really bailed us out, problems late last night with over half our drains.  Called for service and could of had it last night but opted for 8:00 this morning.  Johnny shoed up on time and even though we had light rain got right to checking and cleaning out the traps.  Everything like new in about an hour. Great Service.
Paul B.
Roto Rooter (Johnny and Cameron) came right out on Saturday evening and the work was done Sunday morning. Ultra-professional and did an outstanding job. I couldn't be happier. I was hardly even aware there was someone there doing the work. The old water heater was old and rusty with welded copper pipes and there is no way I could have done the job myself. They were in and out in less that two hours.
Larry H.
A
Rotor router sent someone out right away to look for the leak. They came back three times at different times of the day to listen with specialized equipment, ensuring they had the exact location of the leak. Once identified, the leak was repaired quickly. I have used this company several times and find they come out quickly, most often the same day that I call. The technicians have all been professional and courteous.
Mary K.
A
Of course, I had a clog. I started calling for help (my Mom keeps cards and I used them), Problem was, no one could come or give me an estimated time. One company said it would be 2 days! So then I called Roto-Rooter (which is what I wanted to do in the first place). I talked to a nice young lady named Memory who informed me that all the techs were out but that I'd be next in line. Yay! Later, two techs showed up, Cameron and Jonny. They were very polite and answered my numerous questions. They had a camera and showed me where the clog was then they used some equipment (the famous Roto-Rooter!!!) to clear it out. In the time it took for me to go inside and look at the puddle of icky water in the tub, it started draining. After the clog was gone, they put the camera BACK IN the pipe and showed me where potential problems were going to crop up in the future. When Cameron wrote up the bill, (explaining what the charges were for) he also included an estimate for the future work. He also explained what was going to be done in the future procedure. I would recommend Roto-rooter in the future and especially Cameron and Jonny. They were FAST!
Jennifer M.
We have a concrete foundation and our pipes were corroded. They did work for us previously under different management and that work was still not complete when they came to do our sump pump, but they discounted the work. We were quite happy! The price was very good.
Alton S.
A
My hose faucet in the back yard broke and we had to turn off the water at the main. The faucet broke off right at the wall so the remaining pipe was very short. Not being able to fix it myself I called Roto-Rooter in Gulfport they assured me they could fix it and they had a plumber working in the local area and would send him over. Tim C. the technician arrived, assessed the problem and got to work. In short he had to replace a tee and about 12 inches of line and had the water in the house back on in no time. Tim was completely professional and explained everything as he went along, I am satisfied with the work and would call Roto-Rooter again.
William S.
They were wonderful. They came out after hours and they came back and fixed the problem. They were good and their price was comparable. One time when they were going to be late, they called. I really had no complaints with them.
Joe S.
A
My kitchen sink was clogged and Scott was at my house within an hour and had it fixed right away. He was polite and knew what he was doing. Great job!
Cathy J.
This is the second time we have used Roto Rooter for our two different water issues. Both times we were extremely pleased with the on time, courteous, and knowledgeable service. We would recommend them to others.
Jeanne H. | Gulfport
Technician showed up early. Diagnosed the problem immediately and corrected the situation. He was informative and helpful particularly in advice to prevent a reoccurrence.
Walt C. | Gulfport
Experience was great! Plumber was there for hours finding the true issue. Will use in the future for other properties.
J Alex T. | Gulfport
Tim did great job..thanks
Mo. E. | Gulfport
Our technician was professional and extremely accommodating. He went above and beyond to provide excellent service and get our home back to normal!
Joy B. | Gulfport
Tech was very courteous and really knew what to do. He was very efficient and did a great job.
Henry J. | Gulfport
JOHNNY DONE A GREAT JOB. HE ALSO EXPLAIN THE DOS AN DONT TO PREVENT FUTURE DAMAGE..HE CLEANED UP AFTER HIMSELF . AND WAS VERY PLEASANT.. GOOD JOB ROTO ROOTER. THANKS TONY
ANTHONY W. | Gulfport
Fast, professional, courteous.
Shari H. | Gulfport
Your professional was both very competent and personal.
Ian S. | Waveland
I had been warned that the schedule was tight on the day I called. Told them it was non emergent and could wait til tomorrow. Your man showed up after 5 PM and stayed til close to 7. Diagnosed and fixed the problem. A+!
Richard H. | Gulfport
mike was very professional and all work done was satisfactory
Gary T. | Biloxi
We were having draining issues and called the Monday before Mardi Gras. The two service guys came out on Mardi Gras Day and were here all day. It was a big job, but they came out and got it done. We really appreciated the speed at which they did the job and were very satisfied with the results. Thanks Roto Rooter, job well done!
Vicki B. | Kiln
On a scale of one to ten I am rating the service tech a twelve. He was courteous, explained every detail, and recommended repairs for improvement. I haven't received this kind of service from any company in a very long time.
Dorothy C. | Gulfport
The best service. Great manners. Very pleased. Thank you.
Jo A. | Ocean Springs
The service person was very professional and kind. I would recommend him to anybody. If you need a job done call Roto-Rooter.
John H. | Ocean Springs
I was having flushing problems beginning on Friday evening. I called on Monday, 5/4/2015 and reported the problem. Since I had had another job completed in December 2014 that cost me over ${esc.dollar}4800.00, I was told that the same people, Johnny (${esc.hash}100) and Cameron (${esc.hash}115), would return to check it out. They came out on 5/4/2015 and augered out the toilet and it seamed to correct the problem. I was charged ${esc.dollar}143.00. Later that evening the toilet again would not flush properly. I called back the next day, 5/5/2015 and reported that the toilet was not flushing properly again. Johnny and Cameron returned to my home and worked approximately one hour looking down the vent pipe and located a clog at the bend in the vent pipe. At that time they saw a piece of copper tubing at the bottom of the vent pipe. Johnny came up with an idea of how to get the copper pipe out of the vent pipe. He fashioned a piece of string into a lasso to snare the piece of pipe and he accomplished this on the second attempt of getting it out. Both of these men are very professional and when they finish there work, they ensure that the area is clean. They informed me that since they were here the day before, that there would not be a charge for this call. I would highly recommend Roto-Rooter to anyone needing plumbing work.
Larry B. | Biloxi
Tim Calderon, our technician, was extremely professional, friendly, and knew just what to do. He did a thorough job and even helped recommend ways to keep problem from happening again.
Dianne H. | Pass Christian
The schedulers are helpful and pleasant. Service is always timely, often within a few hours or the same day. All the technicians are personable and do their job well.
Mary k. | biloxi
Very polite treatment. Thank you, Mrs. Wittmann
Alice W. | Gulfport,
The technician "Mike Chipman" was very knowledgeable and professional. Found my problem and made the necessary repairs in a very short time and at a reasonable price. Will use again in the future.
Chris C. | Pascagoula
Mike did a great job repairing my hot water heater. I was very pleased with his service and pleasant demeaner to talk to, and he was very thorouh in his assessment of my problem, and advised me accordingly.
Veronica T. | Gulfport
Always a pleasure to deal with you guys when I have plumbing issues. Keep up the good work. ;)
Victoria S. | Vancleave
The name of our Roto Rooter plumber was Lucky and he was great! Really knew his stuff. Fast expert thorough great personality and very informative. Gave us good advice on how to avoid future probkems. If we have ANY plumbing needs in the future we'll be calling for RR & Lucky.
Darby K. | Gulfport
Johnny (emp${esc.hash}100) was very professional, informed and courteous. He led me through the entire process and was never impatient with my many questions. I would HIGHLY recommend him to anyone needing the services provided.
Alex B. | Bay Saint Louis
Tim was wonderful and very efficient. Please let him know that we were more than satisfied with his work. And thank y'all for being so quick to respond to our need. We will be sharing our experience with many friends.
Cathy O. | Biloxi
Tough problem with a tankless water heater. 2 other companies said they couldn't service a tankless. Mike Chipman came out same day and, like a bulldog, tracked down and fixed the problem. I highly recommend this company.
David K. | Long Beach
I called Roto-Rooter on Valentine's Day night at 9:00. We had a serious issue with our drains backing up. We have one bathroom and 3 little girls. I was very happy with the service Johnny provided. He was very professional and resolved our issue with advice on how to rectify issues with tree roots. I appreciate that he was so kind on a holiday weekend and helped our family out. We will recommend your company to friends and call for future plumbing problems. Thank you.
Anna P. | Gulfport
Mike and Skyler were great! very professional and courteous. Highly recommend them!!! Thanks for coming so quick.
Community Rehab p. | Gulfport
Outstanding service, I appreciate y'all! I will also continue to use this company if future problems arrive! The guy who came and fixed my plumbing problem was very professional and did a great job! Thanks Roto Rooter
Sherri B. | Saucier
We had slow drain and needed to find the problem. Help came right away and the problem was solved fast. The plumber was very helpful and explained what he was doing and why. We are very satisfied with the help we got and would definitely use roto-rooter again, if needed.
jerry e. | Gulfport
Your Tech did an excellent job. He knew how to use the equipment and when to use it. He let me view the camera in the line and there is no doubt in my mine the sewer line is clear. This is the third time I have used Roto-Rooter and I have been satisfied every time. Your Tech was also very friendly and was very concerned about my satisfaction..Job well done. Thanks, Neil Resh
Neil R. | Gulfport
The technician was very knowledgeable and took his time to explain in terms that were easily understandable and offered recommendations to prevent future issues with my houses plumbing.
Gail H. | Gulfport
Kydridous Graves came out within the about and hour after we called and an excellent job. Thanks so much for taking of our needs quickly. Will always call you in the future if the ocassion arises. Again thanks, Edna McDaniel
edna m. | Pascagoula
The technicians worked extremely hard and maintained a wonderful attitude. Their professionalism and knowledge made a stressful situation bearable. Job well done. Thank you so much for everything.
Barbara C. . | Gulfport
As luck would have it--our home sewage pump was discovered to be inoperative on a late Saturday afternoon...and our plumber was out of town! Called Roto-Rooter and the customer service rep had a tech call me right away. So THANKFUL for the quick response and OUTSTANDING service by CAMERON and JOHNNY! These two guys are #1 in my book! Will definitely sing the praises of Roto-Rooter to friends and family! THANKS!
Ron S. . | Gautier
Ricky Chipman
Manager
228-832-5635
Address
Google+
11197 Old Hwy 49
Gulfport, MS 39503

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