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Roto-Rooter plumbers in Kent City provide full service plumbing and drain cleaning, including maintenance and repairs, 24 hours a day. Roto-Rooter's Kent City plumbers offer residential and commercial plumbing services that customers depend on for all of their local plumbing needs.

Trusted and recommended since 1935, Roto-Rooter is the premier provider of plumbing and drain cleaning services in Kent City, MI. Homeowners and businesses depend on Roto-Rooter 24 hours a day, 7 days a week. Our specialty is emergency services.

Your call will be answered by a trained customer service representative who will handle your request quickly and schedule service at your convenience

Roto-Rooter Plumbing & Drain Services
Manager:

Phone:
616-531-8409
Address:
Kent City, MI

Kent City Plumbing & Drain Solutions

  • Emergency Service
  • Available 24/7
  • Trusted & Recommended Since 1935
  • Licensed & Insured
  • Full Service Plumbing & Drain Cleaning
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Roto-Rooter Plumbing & Drain Services
Manager:

Phone:
616-531-8409
Address:
Kent City, MI

Customer Reviews

Roto-Rooter 4.9 out of 5 based on 133 ratings. 133 user reviews.
Roto-Rooter
  5 by Marilyn M.
The service person was very professional and competent. He answered all my questions. He was very pleasant. I would certainly call Roto-Rooter for any future service.
Roto-Rooter
  5 by Gary B.
Jim Young was fantastic. #1458. He isentified the issues immediately and discusses the options then solved the problems. Thanks.
Roto-Rooter
  5 by Joe C.
I have a rental unit in Killeen and the technician that was sent was very knowledgable. He went out of his way to insure that the main drain was free of the clog. He found that the clog was on the city side and he help me get in contact with the city and made sure it was taken care of. Mr. BJ Baechler #162 is awesome and I would highly recommend Roto-Rooter to service my properties in the future. Thank you!
Roto-Rooter
  5 by Lynsy N.
Bryan did an excellent job explaining what needed to be done and why. He went above and beyond what I expected.
Roto-Rooter
  5 by Jennifer S.
Mark did an amazing job! He was very efficient and made sure we knew our options before he got started. Thank you!
Roto-Rooter
  5 by Beth W.
The service man, Paul, was very professional and I appreciate his honesty. Thanks for a wonderful first experience and you now have all our business!!
Roto-Rooter
  5 by Patrick P.
Outstanding service!
Roto-Rooter
  5 by Pat S.
Drew was very professional and did a nice job of cleaning out my drain
Roto-Rooter
  5 by Donna R.
Your service technician was very professional, knew how to do his job well and was very knowledgeable. At the same time he was very personable. Definitely an asset to your company. Not too many service people provide this type of service.
Roto-Rooter
  5 by Steven M.
Excellent service - Drew was great!
Roto-Rooter
  5 by Shatisha F.
My technician Gray was awesome. Will be using this service again.
Roto-Rooter
  5 by Mark S.
Dwayne did a great job, nice, cautious, courteous, and cleanliness was all top notch.
Roto-Rooter
  5 by Tom T.
the service that we got was excellent and was done in a timely matter. i would deffently use them again.
Roto-Rooter
  5 by Dave I.
Antonio (Tech #880) was great. He was very helpful and knowledgeable. He showed up when promised, took care of our clogged drain quickly, and took great care in putting everything back the way it was.
Roto-Rooter
  5 by Shirley C.
He used the camera and showed me the break in the pipe where roots were growing. He said it was most likely the city's responsibility to fix it. I contacted the city and they agreed it is their problem and will fix it soon
Roto-Rooter
  5 by Margaret W.
The Restoration Manager and Team were excellent and kept me and my husband informed on what needed to be done. Great Team!
Roto-Rooter
  5 by Margaret W.
Excellent service from the technicians, ROTO Rooter Restoration Manager and team that reviewed the damage. Service was timely and kept me in formed every step of the way. Thank you!
Roto-Rooter
  5 by Lori B.
Technician was to come 4/14 between 5-7. At 7:30 I called & they said they were running behind. I called again at 9:30, again I was told they were running behind. At that point I rescheduled for 4/15. At no point in time did your call center ever attempt to contact me regarding the missed appointment window. I would have appreciated a call since I waited 5 hours before rescheduling. The technician that came today arrived promptly within the time window & was surprised that no one called the night before. He was professional & unclogged my sink in no time. Thank you Keith for your help!
Roto-Rooter
  5 by Mark E.
Mike Campbell the plumber who came to my house did an excellent job and made the fact that I was standing in poop water completely worth all the hassle it took to try and deal with Roto Rooter coming out to fix my problem for me. He is an asset to your company and I hope that if I have to have work done by roto-rooter again that I have the same experience with Mike Campbell. He is an all-star and talked me through everything he was doing. You should consider yourself lucky to have such a great ambassador representing your company. A+
Roto-Rooter
  5 by Lorraine H.
Great job
Roto-Rooter
  5 by Maurice W.
The serviceman was competent and did his job in a timely manner.
Roto-Rooter
  4 by Melissa S.
Great service. Very professional and quick!
Roto-Rooter
  5 by Mark C.
Very well
Roto-Rooter
  5 by Marla G.
Tom (#760) was very polite and knowledgeable. We appreciate the fast response to our plumbing problem.
Roto-Rooter
  5 by Linda L.
Nick was a excellent technician.
Roto-Rooter
  5 by Katherine E.
Dwayne was wonderful in explaining everything from beginning to end and the next steps with the camera and how to keep the drains clean.
Roto-Rooter
  5 by Elizabeth G.
I had two problems three weeks apart, the second being an emergency situation. I was surprised that I was able to receive service within 24 hours of calling in both instances. Received prompt and professional service. Would definitely recommend Roto-Rooter and will definitely use their services again.
Roto-Rooter
  5 by Carter D.
Scott was very friendly and professional. I've always been very happy with Roto Rooter and the service couldn't be better. I don't even think about calling anyone else when I have a plumbing problem.
Roto-Rooter
  5 by Linda R.
I have, unfortunately, had to call for repairs 3 times in the last month. Each time, we have had the nicest service reps. They are thorough, thoughtful, professional, honest, and kind. I appreciate it when I was told there was not a charge "because I didn't fix anything". This was after he found a fault in the faucet that we had just installed. Thank you for hiring this kind of person to staff your field responders.
Roto-Rooter
  5 by Adrian B.
Initial call promised 3 hour window. Had a great service tech arrive in just 1 hour. Problem solved quickly and work guaranteed. I'll never call anyone else.
Roto-Rooter
  5 by John P.
will recommend to other
Roto-Rooter
  5 by Leesa J.
The technician was prompt, professional and clean! Great service!
Roto-Rooter
  5 by George S.
Tech. Very helpful
Roto-Rooter
  5 by Douglas M.
Rommell was OUTSTANDING not only in service but in his professional manner. I must say you folks hire the BEST!
Roto-Rooter
  5 by City Of Frontenac P.
great job
Roto-Rooter
  5 by Ron J.
Good service
Roto-Rooter
  5 by Michael F.
Both Justin (#3455) and John (#3201) were great today, they showed me everything they were doing and walked me through the process of contacting my city government to get support for the Sewer Lateral project. I'm very glad they helped me work through things today!
Roto-Rooter
  5 by Lilianne J.
Antonio was great. Only complaint is that I need to print the coupon and couldn't just show it from my screen. But no biggie...
Roto-Rooter
  4 by Robert H.
THe service techinician that arrived was very professional, and knew what he wanted to do to correct the problam. He was able to use the feedback that I had given him and the root clog in the drain was removed. Very satisfied with his performance.
Roto-Rooter
  5 by Reginal M.
Original call placed on Friday tech arrived on Saturday
Roto-Rooter
  5 by Joseph D.
Marcus arrived in a well marked van & quickly walked to my open & lighted garage door. He politely greeted me and we shook hands. I showed him to the basement where floor drain had overflowed. He viewed the situation and suggested use of a camera to view the stoppage suggested. He brought in his equipment and worked steadily until the water cleared and went down. He offered me pamphlets as he gave me a copy of work done. I thanked him for a job well done. He cleaned my floor up and he was a very personable gentleman.
Roto-Rooter
  5 by Brandon K.
I had the pleasure of having Evan from #145 come out to my property and investigate my blockage problem. He was extremely personable. He educated me about my drainage system. He allowed me to watch the snake cam to discover my home wasn't even connected to the city sewage system. No one informed me when I bought the home that I was connected to septic and not city sewage. He even informed me on how I can properly go about getting connected to the city system. In the mean time he fixed my immediate issue by removing the blockage. I am thankful for her service and his friendly personality.
Roto-Rooter
  5 by Wilma F.
Was satisfied with the service.
Roto-Rooter
  5 by Marie D.
Service person was very helpful. Called the city of Columbus water and sewage per his idea and problem was resolved without having to pay any additional out of money. Thank you so much.
Roto-Rooter
  5 by Sandra P.
All workman were considerate and knowledgeable. Special kudos to Vernon, a very hard worker. Although, Jimmy gave inaccurate camera report. I would recommend Roto Rooter.
Roto-Rooter
  5 by Kathy B.
Our tech was great
Roto-Rooter
  5 by Mary Ann W.
Scott went above and beyond the call of duty when he fixed a leak in my bathroom sink. It was much more difficult than either of us had expected but he persevered and solved the problem, which required a trip to a hardware store for parts. I appreciated his diligence, good humor and willingness to stick with the job until it was completed. He did an excellent job.
Roto-Rooter
  5 by Janet M.
I was very happy with the service and that I could get service so soon after calling.
Roto-Rooter
  5 by Dale W.
The serviceman was very knowledgable , friendly, and courteous .
Roto-Rooter
  5 by Carole F.
Dwayne (#3453) was excellent. He arrived on time, and was pleasant, neat, thorough, and professional. He was not hurried and took time to explain to us what he was doing and why. I would definitely recommend him to anyone needing plumbing service. From the camera check that we needed to have run the next day, one could see what an outstanding job he did on our pipes. (The only problem I have had is in trying to fill out the Google Plus survey, which Dwayne told us could enter us in a weekly contest to refund $500. If you can enter us in this contest from this survey, please do.) Thank you.
Roto-Rooter
  5 by Glenn H.
Matt Smith, was friendly and know all questions asked. His personality was personable and I was totally satified with his service.
Roto-Rooter
  5 by David P.
the guys did a great job very professional
Roto-Rooter
  5 by Larry O.
Nick arrived within the stated timeframe and completed the job in a professional manner, explaining each step along the way. Very pleased with the end result. Thank you.
Roto-Rooter
  5 by France D.
I was very happy with the service provided and with the technician ability to do the job in a timely manner. Thank you roto-rooter for your service technicians name mark tac number 283
Roto-Rooter
  5 by France D.
I was very happy with the service from roto-rooter technician name mark t-number 283.he came in on time and done a great job at my home, and after he was done he explained to me about my service that was done, and what could be done to prevent it from happening again. I was very happy with his professional and his skill do to the job at hand. Thank you roto-rooter. God bless
Roto-Rooter
  5 by Lisa H.
Awesome service
Roto-Rooter
  5 by Karen M.
Juan did a wonderful job I highly recommend his plumbing services
Roto-Rooter
  5 by Reanne S.
Very fast response time on a Sunday afternoon. He fixed the issue quickly and with a smile in a gross situation. thanks for the help!
Roto-Rooter
  5 by Nona M.
Nick tech 339 was extremely professional and helpful to my 81 yo mother. Had to call on Sunday afternoon and got prompt service. Would use again. Thx
Roto-Rooter
  4 by Teresa R.
Ben, my service technician from the Ewing, NJ office, was wonderful. He arrived well within the scheduled time frame, handled the problem, and left the area clean and neat. I appreciate that Rotor-Rooter does not charge extra for weekends and night visits. Also, my understanding is that if I decided not to go ahead with the job after my estimate, there would be no charge for the visit. You won't find that with many companies -- they usually have a trip fee. Thanks Roto-Rooter.
Roto-Rooter
  5 by Whitney Z.
My service Tech 409, Jay B. was excellent. He was tidy, quick to get to the house and got my shower unclogged in no time. I will definitely be calling on him again. thanks!
Roto-Rooter
  5 by Donna R.
Your technician Justin Tech #700 did an excellent job. He was very professional and courteous. I appreciate how efficiently he worked and had our drain cleared out and back in working order in a short amount of time. I will definitely use Roto Rooter again if the need arises.
Roto-Rooter
  5 by Kevin S.
Great job!!!
Roto-Rooter
  5 by Keith K.
Dan did a great job
Roto-Rooter
  4 by Sherry W.
Technician did not have shoe covers, said you was out. Bad time of year to be out of shoe covers.
Roto-Rooter
  5 by Richard K.
R Cittio (tech # 447) was very prompt in arriving within 2 hours of our call. He cleared the garage floor drain in 20 minutes or so. Excellent service.
Roto-Rooter
  5 by Jean C.
Jeremy was great! Explained everything, fixed all my issues and cleaned up afterwards too. Also came with an hour of calling.
Roto-Rooter
  5 by Dave W.
The service technician was great - Jacob Thomas
Roto-Rooter
  5 by Adam F.
We've been dealing with a Baltimore City sewer line break for some time now, but Tommy Bond tech #3345 has been very helpful during this entire process.
Roto-Rooter
  4 by Steve S.
Roto-Rooter was great on a Sunday at 2:30pm. I called them and they had Nick (Tech #399) out here by 3:15pm. Nick accessed the issue quickly and was thorough in running through my options and quote for the repair. After my approval, Nick efficiently fixed the leak and was on his way in less than half an hour.
Roto-Rooter
  5 by Kaylein T.
My technicianJared Cabb was very professional and I'm very pleased with his work.
Roto-Rooter
  5 by David S.
Whoever the lady was that called me (twice, which was nice; to inform me I was next in line, and then the tech was on the way) was rather unprofessional. She was talking to other persons in her office and I had to say hello twice; the second time sounded like a party was going on. The tech, Kila was very nice, skilled and informative.
Roto-Rooter
  5 by Joanne T.
Kelly, the service technician was very professional, and very informative. I told the initial phone representative, as well as, the rep who called to tell me his technician would be coming that I DID NOT need any clean up. Yet estimators were sent. Not impressed.
Roto-Rooter
  5 by James L.
my service technician, Mark, was very knowledgeable and friendly. Looked at my problem and explained what needed done and even other options that might be cheaper for me. great person and company to work with
Roto-Rooter
  5 by Peggy K.
We want the same guy to come back every time we schedule an appointment! He was professional, trustworthy and pleasant. Gladstone, Missouri
Roto-Rooter
  5 by Dennis B.
Very happy with entire experience. Especially since it was a Sunday! Thank you!
Roto-Rooter
  5 by Tony G.
Cory went above and beyond to help us. He took it personal and really showed compassion to our problem. Though unable to resolve it that day, he left me with a plan and followed up with me the next day. Continuing to follow his idea, the frozen line finally unfroze today(3days later). He tried everything he could while he was here and kept in contact with his boss for suggestions to help us. We all wanted to avoid breaking ground. The frozen line was 35 feet from our house and about 25 feet from the curb box which put the blockage at our 10 foot high retaining wall. If it wasn't for Cory having faith and dedication, we would've waited until the spring thaw. Thank you so much Cory!!!!!
Roto-Rooter
  5 by Lisa R.
Jon Duncan was extremely professional. He assessed the situation and quoted me a price. After about 15-20 minutes, he explained that the leak was on the city side and he had already called SAWS for me so they can come out and repair the leak by my water meter. Within the hour, SAWS was outside of my house and repairing the leak! Wow..I would definitely call and request Jon Duncan again should I ever need a plumber.
Roto-Rooter
  5 by Woods Chapel Community Of Christ R.
We had a frozen/broken pipe emergency with only three hours to spare before hosting a dinner for 50 people and needing water to prepare the meal. Roto Rooter sent a plumber within 30 minutes of calling them. The plumber was friendly and reassuring. He worked quickly to make sure we were ready for our guests. I will definitely recommend Roto Rooter to others.
Roto-Rooter
  5 by Brian S.
All three of our toilets started overflowing on a Sunday - not a great day to get plumbing service. While it seems RotoRooter was having a busy day, the technician Coby showed up and solved the problem quickly (roots between the clean-out and city line.) Coby was very friendly, professional, and checked everything three times over to make sure that the clog was clear. We're incredibly happy with the service - thanks for saving the day!
Roto-Rooter
  5 by Bob S.
Andrew (Lakeland, FL) fixed pipes under the kitchen sink and removed clogged matter from the pipes. He was courteous and professional. We appreciated the excellent service.
Roto-Rooter
  5 by Glenn S.
He was fast, friendly and efficient! We were very impressed with his work. I even mentioned how good your company was on facebook, too!
Roto-Rooter
  5 by A Victor G.
Professional but honest and with a solution to our poblem. Same day service due to the urgency we exhibited. And you may not be the cheapest but you are always a phone call away when we need help.
Roto-Rooter
  5 by Carl K.
Antonio Watson, my service rep., did an amazing job!
Roto-Rooter
  5 by Shirley F.
The young service tech was very knowledgeable and fixed the problem quickly. Explained options and possible solutions to my drain issue.
Roto-Rooter
  5 by Theodoshia L.
On time and quickly solved the problem, then took time to to explain the problem and how to prevent it from happening again. Thank You.
Roto-Rooter
  5 by Christy Mark M.
We have used Roto-Rooter since we bought our home in 2001 to ccastionally clean out roots from our 80 year old clay pipes. I just wanted to share how impressed I am with this company and especially Mike K, Tech 2027. He is respectful of our home, friendly, good-hearted and takes pride in his work. He goes the extra mile to make sure we understand what our situation is. I trust him -- which is a wonderful quality to have in tech. Roto-Rooter is fortunate to have Mike K on their team. I know when it comes time this spring to replace the clay pipes, I will call your company to do the job. Keep up the great work!
Roto-Rooter
  5 by Karen S.
On my initial call to Roto-Rooter (frozen pipes), I was given and appointment for the following day from 11AM to 1PM. On the morning of the appointment I received a phone call from the office and she was able to move the appointment time up by an hour. This was great! I felt the operator knew how important it was to arrive at our house ASAP! Richard the technician was on time, very polite and really knew his stuff. We really appreciated the knowledge that he had. He was able to get the job done and we were truly thankful.
Roto-Rooter
  5 by Susan H.
Mark (Technician Number 283) was very knowledgeable and professional. He knew exactly what to do and stayed until he knew that my tub drain was unblocked, opened the drain that was backing up into the sink from my washer and disconnected my sink and capped it. He was personable and explained what he was doing. He told me at the start what the charges would be and didn't deviate from the cost.
Roto-Rooter
  5 by Ruth A.
Service was provided within an hour. The service provider, Kila, was professional, courteous, and explained what he was doing. I will definitely use Roto-Rooter again!
Roto-Rooter
  5 by Greg R.
Service call was scheduled for within 2 hours of my call in. Tech didn't arrive onsite until a little more than 3 hours. Was not a problem, however. Tech was coming from quite a distance away and was very professional when he arrived. Corrected the problem the first time. That's what counts!
Roto-Rooter
  5 by Christine L.
Wonderful service!
Roto-Rooter
  5 by Ann D.
Having the city sewer back up into your home is a very trying experience but your team put my mind at ease and went out of their way to help me! I appreciate the entire team that worked on our problem! THANKS.....we will always recommend you to our friends and family! Ann
Roto-Rooter
  5 by Tower View B.
Really appreciated the call to meet.
Roto-Rooter
  5 by Shirley O.
Richard was friendly, courteous, & professional. He did the work quickly & cleaned up after he was done. He is an asset to your company.
Roto-Rooter
  4 by Carlos C.
THE PERSON WHO WAS FIXING DRAIN PROBLEM WAS VERY PROFFESSIONAL AND HE KNEW WAHT THE PROBLEM WAS IN A FEW MINUTES, AND LESS THAT TWO HOURS HE FIX THE PROBLEM. BEFORE I CALL ROTO-ROOTER I CALLED ANOTHER COMPANY THEY CAME TO MY HOUSE AND STAY THERE FOR 5 HRS AND THEY CALL THE CITY OF WS BECAUSE THEY NEVER FIND WHAT THE PROBLEM WAS. THEY CHARGE ME ANYWAYS. THANK YOU
Roto-Rooter
  5 by Cheryl B.
kila was our technician, and he did an excellent job. Worked hard, fixed our backed up drain,and cleaned up all his mess. Very personable too!
Roto-Rooter
  5 by Kirstin C.
The technician who came to my home, Jim Young, turned my big scarry crisis into a managable problem with a solid and understandable solution! He was exceptionally competant and compassionate about my perplexing sewer pump mystery which stemed from damage caused by another companies technician. I will NEVER go there again!! Though I hope never to have plumbing issues again, I know exactly who to call if I do!! Thank you!
Roto-Rooter
  5 by Jim L.
Drew was awesome, he explained what he was going to be doing and did a super job!
Roto-Rooter
  4 by Carol Z.
excellent knowledge and service from the service man who came.
Roto-Rooter
  5 by Ellen R.
This was the 2nd time I have used Roto Rooter for plumbing problems. The tech Dwayne Matthews was excellent. He explained everything he needed to do and fixed the toilet and sink in a timely manner. I will always call Roto Rooter if I ever need future plumbing problems. Thank you so much....
Roto-Rooter
  5 by Susan B.
Brandon has been our technician 3 times now and he is very professional and quick we will continue to use Roto Rooter!!! And we have recommended your company several times!
Roto-Rooter
  5 by Darlene H.
Yes, I would love to thank our technician for being so prompt and helpful, seeing as that we had called at 8:00 pm and they arrived at !10:00 pm. to fix our problem. Even though it was a city problem they cleaned out for us anyway. They charged us and the city would have had to do it free but the city might not have gotten to us in time, as that we needed them last night. I also have submitted a review on City search.com. I recommend their services to anyone who has a problem. They are on time and very professional.
Roto-Rooter
  5 by Esref C.
I liked service but There should be an emergency crew for schools. I could not get service on time. Overall you are excellent.
Roto-Rooter
  5 by Ryan T.
My sewage drain backed up this morning, I called around 9 AM, and had a technician in my house 3 hours later. Vince provided excellent, professional service and had the problem resolved in under an hour. He even came back after a second drain clogged and fixed it too. Fantastic experience all around, other than the whole clogged drain aspect.
Roto-Rooter
  5 by Julie O.
Over the past 5 years we have had to call Plumber after Plumber every 4 to 6 months. Each one cleaned the lines but not finding the problem until Roto-Rooter guy came out. Kale was the first guy to find the problem and teach me how to prevent it. Kale was very prompt an efficient. I'm sure you know he is an asset to your company.
Roto-Rooter
  5 by Michael S.
Gray,(tech 916) was very professional. He sized up my situation and gave me the bad news along with a solid estimate of what it would cost. Very skilled for such a young man; very impressive; and I don't impress easily. Excellent Plummer; don't let him get away!
Roto-Rooter
  5 by Warren S.
Service Personnel was very polite and did his job quickly with little or no disruption with are services.
Roto-Rooter
  5 by Michael S.
Adam was very nice, and professional. The work I requested was performed to my satisfaction. He made an effort to clean up after himself, and was very receptive to my comments, and my attempt to assist him; we'll done!
Roto-Rooter
  5 by Dick T.
technician was efficient, very informative, and had a great attitude
Roto-Rooter
  5 by Carole K.
Fast worker, clean and neat.
Roto-Rooter
  5 by Meredith S.
The technician that came to my house was Marcus Wright. He was awesome. He was extremely nice, professional and helpful. He also fixed our problem in minutes. He was great. I hope you pass this along.
Roto-Rooter
  5 by Jeannie G.
Amazing service, as always!
Roto-Rooter
  5 by Julie F.
The tech's name was Justin ... Tech#3455 .... St. Louis city location. Service was great! Great work... Great customer service.
Roto-Rooter
  5 by Steve K.
Byrd roto rooter showed up and said no. If you don't have a clean out we won't do the work. They refused to pull toilet. Your plumber came over 30 minutes later and said "let's pull a toilet and get it done". Thanks so much for the fast, excellent service
Roto-Rooter
  5 by Mark B.
They forgot about my first apointment, however the Mgr. called me the next morning and apologized. He asked for a second chance, I agreed as mistakes happen, we all make them. Thye came out that evening as scheduled. John the tech was polite, proffessional and fast. The fact that this company corrected the problem in a timely manner without making me feel like it was my fault, speaks volumes about the company. They will retain thier #1 spot with me for my go to company for this kind of service.
Roto-Rooter
  5 by Robert O.
Young man provided excellent service in a timely manner. Keep him working!
Roto-Rooter
  5 by Debbie N.
Ken was pleasant and informative and took of the problem. I couldn't be happier with his service. I used Roto Rooter several years ago and had been very pleased, so I called them when I needed their help again. Same day service too!
Roto-Rooter
  5 by Tarena S.
JR was fantastic, friendly, and informative. He was polite to the tenant in my rent house and arrived and completed the service in a very timely and professional manner.
Roto-Rooter
  5 by Joyce S.
The initial plumber who came didn't have the proper equipment to unclog the drain. Then Bruce Campbell tech #2583 was dispatched and did an excellent job.
Roto-Rooter
  5 by Keith K.
Thanks for being available, sowing up on time and doing fine work.
Roto-Rooter
  5 by Lurena S.
Chris was marvelous. I would rather have RotoRooter any day and time. Send Chris any day.
Roto-Rooter
  5 by Al H.
Rob & his crew are very much appreciated for their sevice provided. We operate 24/7 and they are always there when needed.
Roto-Rooter
  5 by Lenore B.
Excavation had to be done to replace sewer pipe. E & V Dirt Works came and work was started The 3 man crew worked non-stop all day. They were professional and courteous Any debris was taken away and street swept. Job well done
Roto-Rooter
  4 by Patsy E.
Above my expectations work ethics:repairs of plumbing + Mathew & Jason worked non stop with besr attitude & respect
Roto-Rooter
  5 by Tj C.
My service tech was very friendly and professional. He got the job done quickly and thouroughly.
Roto-Rooter
  5 by Lisa C.
Purchased older home - we are 2yrs here and now with a clog. Agent was very good, attentive, patient and got us up and running. Very happy with service. Now know that will used homes come many issues, one is potential clog due to lack of service on prior owners.
Roto-Rooter
  5 by Matthew D.
I had a toilet pipe that was back-flowing in the shower. I called Roto-Rotor and the same morning they were able to come out. Jim Young #1458 was very friendly and courteous. He knew exactly what the problem was. He was able solve and fix the issue. He was at my home less than an hour. He cleaned up the work area and left the bathroom clean. From start to finish: Making my initial phone call to report the issue, time promised, work completed and payment; it was a pleasant experience. I highly recommend Roto Rotor and I will call them again if I have anymore problems in the future.
Roto-Rooter
  5 by Scott R.
tech 283 was great
Roto-Rooter
  5 by Concetta S.
very good service,i trust your service,when i need it
Roto-Rooter
  5 by Michelle C.
Cake in the City is our business name. We were very happy with Steve's service and knowledge of plumbing. We look forward to us completing this plumbing problem soon.
Roto-Rooter
  5 by Jacob S.
Excellent service provided, technician was nice and easy to talk to. He answered questions with professionalism and talked about what steps to follow for preventative care and what to look out for, who to contact, and where to go. Overall great experience!
Roto-Rooter
  5 by Lenore B.
1/2/15 Joe Santana bought proposal for work to be done. New sewer line needed Hopefully work to be done within the week
Roto-Rooter
  5 by Lenore B.
Joe Santana courteous and very professional Very neat worker. (12/31/14
Roto-Rooter
  5 by David M.
Technician #was 447 RCittio. Excellent tech. well trained, explained what he was doing and recommended what should be done. Glad we got him.
Roto-Rooter
  5 by Dan S.
Was very pleased with Antonio and would be happy to have him work on our plumbing anytime!
Roto-Rooter
  5 by Susan H.
I really appreciate the warranty on toilet augering/repair. No one else provides a warranty & act like it can't/shouldn't be done due to the fact that they don't know what you might. in the meantime, put down your toilet!
Roto-Rooter
  4 by Tyler S.
Cale Powers tech number 1058 was really friendly and got the problem solved quickly.
Roto-Rooter
  5 by Stanley B.
Gray was very professional and introduced himself right away once he arrived. He explained everything and was again very professional and represents Roto-Rooter very well.
Roto-Rooter
  5 by Mary H.
Cale arrived quickly and did an amazing job getting my main drain unclogged. Very knowledgable and helpful! Thanks Cale!
Roto-Rooter
  5 by Kim F.
Antonio tech number 880
Roto-Rooter
  5 by Jeffrey H.
Our service technician did a very good job and was very pleasant.
Roto-Rooter
  4 by Carrie J.
Cale was fast, friendly, courteous and did what he said he was going to do. The problem is fixed and I have peace of mind with a 6 month warranty guarantee. Thanks!
Roto-Rooter
  5 by Bob B.
Mark, technician number 283, was knowledgable and professional, handling my problem well. The prompt addressing of my situation was very well appreciated.
Roto-Rooter
  5 by Janet D.
Worker tech - Jeff Bridges He listened, he was helpful. He told exactly what he would do. He gave explanations and evaluated what he was going to do ahead of starting. He was careful. He cleaned up the mess in the basement and in the kitchen. He did his paper work properly and accurately, and he was easy to talk too and very knowledgeable. When I need more work, I will call for him only. Janet Duckworth. I am at the number until 4 p.m. daily.
Roto-Rooter
  5 by Kathleen C.
Jacob was so hard working, clean, kind and professional; He worked until 8:00 pm for several hours on New Year's Day. Although I had a complex problem, he solved it and left me with the problem solved. Clean up was impeccable!! Thank you so much Jacob, Roto Rooter is lucky to have you on their team!!
Roto-Rooter
  5 by Jeff C.
This technician explained what needed to be done, gave me a quote and then cleared the branch floor drain. He even cleaned up the mess! Very pleased and I would definitely use Roto-Rooter again!
Roto-Rooter
  5 by David M.
Very happy
Roto-Rooter
  5 by Kellie C.
Jake (656) was fantastic. He showed up after our first technician was unable to make it. He took a look at a few different possible causes for our drain back-up and quickly solved the problem. He was very knowledgable and friendly even though it was 8:00pm on new years eve. We didn't have this kind of last minute repair in the budget so we were afraid to call a repairman but they were able to do it without breaking our bank account or trying to nickel and dime us. We would definitely recommend Roto Rooter and Jake to our friends and family without hesitation.
Roto-Rooter
  5 by Mary B.
Really appreciate how convenient the website is especially to schedule appointments.
Roto-Rooter
  5 by Joyce B.
Tom was very friendly, knowledgable and kind. He explained all repairs in detail and showed me the old, rotted, metal pipe he replaced. The kitchen sink works great! Hooray! We were so thankful Tom was able to help us today. He is an OUTSTANDING person! (The ladies who spoke with me on the telephone had very pleasant voices and were professional from the first hello to the final pleasantries extended at the end of the phone calls.) Please pass this little message on to all three employees--your company must be very, very proud of them! Best wishes for a wonderful new year!
Roto-Rooter
  5 by Terry L.
The Price is a little high. The service however was very good.
Roto-Rooter
  4 by Mike K.
Tech-Nick #399 was so nice and polite. He did and excellent job making sure our main drain was cleared of the roots that had clogged it. We were very impressed with is professionalism and concern that we were happy with our service.
Roto-Rooter
  5 by Mariat B.
Our technician was very courteous, & perform his job with Excellency, we are very please wit his Services, & that is why we are stating his name Greg Faulkner, God bless him !!
Roto-Rooter
  5 by Robin R.
Very good service.
Roto-Rooter
  5 by Richard H.
Thanks Dave, courteous, proffessional! Trouble flushed away!
Roto-Rooter
  5 by Ng G.
Basement floor drain was backing up and Tom unblock the main drain pipe. He gave me really good advice, answered all my questions and cursiosty. I was very thankful how quick I was able to schedule an appointment to solve the issue.
Roto-Rooter
  5 by Denise F.
Tom showed exceptional customer service to me on Christmas Eve. I would like to thank him for coming out and doing an outstanding job!
Roto-Rooter
  5 by Brett U.
Jeremy was our second tech of the day. Very professional and courteous. Very happy with his service. Very happy. Thank you very much.
Roto-Rooter
  5 by Reginal M.
I did not receive a 30 minute call prior to tech arriving
Roto-Rooter
  5 by Mary S.
The young man you sent for the plumbing problem was so nice. Thank you for sending someone we can trust and rely on to meet our problems.
Roto-Rooter
  5 by Cherolyn W.
I'm a repeat customer but only 2nd time under the name of Wright. I had requested for #700, Justin to come out again, but he was off so they sent Tim #760. They both are super great. I was so bummed that the drain had to clog so close to Christmas, but Tim took such care in helping my situation out that it took the stiing out of the bill. Thank-you guys for being there when we need you. :)
Roto-Rooter
  5 by Sofia M.
The plumber came and he was extremely helpful. He even helped me print out a coupon for a $40.00 discount because my printer had ran out of ink.
Roto-Rooter
  5 by Amanda B.
Very professional & knowledgeable technician, put up with all of my questions and did a great job of cleaning out the outtake pipe and showing me where a problem is that I will need to fix in the future.
Roto-Rooter
  5 by Fred N.
Fast efficent and friendly service. Also I found it to be very well priced for the service I received which was a cleanout out to the City mains.
Roto-Rooter
  5 by Tiffany S.
Tom was awesome, very professional and knowledgable at the same time. He was able to tell me what the problem was and assure me that he could fix it for me. I would definitely use roto rooter again due to his fantastic service.
Roto-Rooter
  5 by Shirley K.
Your service technician, Brian (from the Butler office) was prompt, courteous, personable as well as being efficient, knowledgeable and GREAT at his job! You are lucky to have such a valuable employee. As a result of his service, I would highly recommend Roto Rooter to others, and will do so.
Roto-Rooter
  5 by Sofia M.
The technician was very nice and helpful. He went out of his way to make sure everything was taken care of. He provided me with ideas on how to save some money. He was the best thing that happened during this ordeal.
Roto-Rooter
  5 by David G.
The 1st appointment I had the tech was 2 hours late, so I made an appointment for the next day. But the service man that came out the second day was Awesome, if I could request service techs it would be him, very nice and professional..
Roto-Rooter
  5 by Wanda W.
solved my problem quickly and expertly. showed me what the problem was and why it needed to be corrected.
Roto-Rooter
  5 by Susan T.
The technician was on time, knew exactly what to do and fixed the problem quickly, left the area clean. We'd definitely call him again. I also appreciated the phone call from Roto-Rooter letting me know the technician was on his way to our home.
Roto-Rooter
  5 by Mia R.
Antonio was my technician and he was very nice and helpful. He got the job done and clean up when he was done. If I every have any problems with my plumbing, calling Roto-Rooter will be the first thing I do.
Roto-Rooter
  5 by Naomi L.
Our serviceman, Luis, was very thorough and did more than he needed to in order to complete his job.
Roto-Rooter
  5 by Karen W.
Our serviceman Cale Powers, was on time, when he was scheduled to be. This is my rental property so he called me first before proceeding to let me know what he had to do and the cost involved. Finished in a timely manor and called me back for payment. Awesome job!
Roto-Rooter
  5 by Janice B.
My service person was Tom,, he was very helpful in explaining what was wrong. He fixed the problem quickly and efficiently!!
Roto-Rooter
  5 by Kathy C.
Cale Powers was my tech. He was awesome!!
Roto-Rooter
  5 by Martha B.
Richard was a joy after a very bad experience. He was experienced and knowledgeable, and was an excellent representative of your company.
Roto-Rooter
  5 by Rita Z.
Your service technician Kile did a great job! Thank you, Rita & Mike
Roto-Rooter
  5 by Robert S.
Completely satisfied with quality of the service.
Roto-Rooter
  5 by Kelli B.
All of the staff I had contact with throughout the process were very helpful and friendly. Though the technician was late due to a high volume of service calls, he was very thorough and pleasant. I am so glad were were able to get service so quickly (same evening that I called)!
Roto-Rooter
  5 by Emilio V.
The technicians arrived and came to look all over the property for the Backflow preventers and only found one that we had, and not the 3 the City said we had. I guess the City records weren't even close to what is on the property.
Roto-Rooter
  4 by Ken C.
educated serive tech. cleared drain quickly might have issue with city sewers
Roto-Rooter
  5 by Justin B.
The gentleman who came to fix our pipes was super courteous and professional. He helped us understand the problem, the solution and tips on preventative maintenance. He's the type of guy I'd want out representing my brand. Great service!
Roto-Rooter
  5 by Gerraine M.
Periodically, our family of 8 would encounter our toilets backing up. We have bathroom activity 24 hours day. Thank you Roto-Rooter for a wonderful sewer cleaning experience from the initial inquiry call, to dispatch and then actual arrival & servicing. Mario, our Service Professional, came on time, gave our estimate and was ready to go once I gave the approval. Afterwards, he took the time to explain line maintenance and what can go wrong with foreign objects going down the pipes such as "flushable" baby wipes which I know some house members use. Although the packaging says it's okay, common sense reared and after I thought about it, yeah, it doesn't break up like regular toilet paper. Mario, thank you for exemplary service!
Roto-Rooter
  5 by Nancy C.
On a Friday night around 6 pm, over Thanksgiving weekend, my kitchen sink backs up. Water would go down one side and come up on the other. It was a mess, plus I was trying to prepare for a late Thanksgiving meal the next day. I called Roto-Rooter because it is the most trusted plumbing service around and within an hour I received a call, they were on their way. Mark my tech #283 arrived with a smile on his face and such a wonderful attitude. Within 30 minutes he fixed it, cleaned everything up and was on his way to "save" someone else. Thank you Mark and Roto-Rooter!!!
Roto-Rooter
  5 by Joan P.
Ed truly went above and beyond what we expected. He was very thorough and knowledgeable.
Roto-Rooter
  5 by Wylleen M.
The gentleman who arrived first thing this morning was helpful but the problem was outside his equipment. The repairman who arrived to install a new clean out, R Cittio, was excellent. He explained everything. His attitude was wonderful. I can't say enough good things about him.
Roto-Rooter
  5 by Jason V.
Despite coming to our house on Thanksgiving night, Ken was very pleasant and worked diligently to get our clogged drain running again. Thanks!
Roto-Rooter
  5 by Donna C.
The technician, Ryan-473, was excellent. He was professional & courteous. He took the time to listen to my concerns & explain the problem & solution to me. I really appreciated Ryan's service skills having had this same problem before. Btw, his arrival was early in the 3-hour window which was appreciated on Thanksgiving eve & the service through Roto-Rooter was less costly than a competitor. Thank You!
Roto-Rooter
  5 by Emmanuel G.
Tom was very professional. He explained what was going on and why this was happening to my house .. he was also very friendly I will recommend him to any friend or family member
Roto-Rooter
  5 by Jeff W.
I need a receipt please
Roto-Rooter
  5 by Rod H.
Great service tech. Very friendly and knowledgeable. An asset to your company. Tom tech 760
Roto-Rooter
  5 by Mark D.
The person that was helping me, his name is Brandon, went beyond the call of duty and worked on my plumbing issues at my house. He did an excellent job and was very professional and really did care that the job was done correctly and to the best of his ability. I would definetly use Roto-Rooter and Brandon in any future plumbing problems.
Roto-Rooter
  5 by Dorothy B.
wonderful technician
Roto-Rooter
  5 by Joahn R.
The Service tech was Mike C. I am always pleased with his services. He is also a very pleasant person.
Roto-Rooter
  5 by Rose V.
Tom, #760, was very friendly and explained the cost for service as well as some recommendations he made. He also explained that I may need a new cover for the main and provided the cost. I appreciate that immensely. It's nice to have a good idea of the fees before work is done.
Roto-Rooter
  5 by James M.
Our serviceman, Tom 760 was superior to anyone that we had lately. He was courteous and well mannered and was very good with his work.
Roto-Rooter
  5 by Bill And Sally B.
The Plumber "Mike" has been to our home on 2 occasions for separate problems. On each occasion "Mike" put me at ease explaining the problem in understandable terms. He was efficient and professional. I have an old home and I will call Roto Rooter Mike in the future as I have complete trust in him.
Roto-Rooter
  5 by Demetrius W.
Gray, Tech. #916 did a great job with our situation, and he was very professional and explained everything. I would definitely use Roto-Rooter again in the future, and would prefer to continue working with Gray, if he is available, when our next plumbing issue happens.
Roto-Rooter
  5 by Steve M.
upon arrival Vern and I talked about the issue, Vern made sure before he started that this was not a city drain problem. From the start that created a trust, hats off to your company and Vern. after getting another person out here work was done quickly and professionally. Thank you!
Roto-Rooter
  5 by Elaine F.
Joe (1950) was friendly & professional, and worked hard despite the cold weather. He answered all of my questions and gave me clear directions to follow regarding the Root Destroyer flush. The next heavy rain will tell the story, but I think all is well.
Roto-Rooter
  5 by Trevor M.
He did a great job.
Roto-Rooter
  5 by Candlewood Suite H.
The service technician, I believe his name was Chris, was very professional and provided exceptional service! Top Notch
Roto-Rooter
  5 by Anita M.
Everyone involved with this process was extremely nice and polite. This was a big investment for us and they made it as painless as possible. We really appreciate the excellent service we received by everyone involved.
Roto-Rooter
  5 by Joyce B.
Scott began working on mainline maintenance at my home well ahead of schedule. He was very, very professional, courteous, friendly and kind. He answered several plumbing questions and explained ways to avoid future problems. We appreciated his hard work on such a very cold day! Congratulations to Scott for being such an outstanding employee! Thank you so very much!
Roto-Rooter
  5 by Vicky B.
He had an excellent personality and gave us excellent service.
Roto-Rooter
  5 by Gail W.
When the tech came (he was 2 hours earlier than appt.), he deduced that the city sewers were the problem, and was instructed to contact 311. The city trucks showed up on Sunday, but did nothing except check the sewer in front of my house, and nothing further that I could see. I was charged NOTHING for this call. I re-booked for MY sewer clean-out and again the tech came 2 hours early. I was very impressed with the professional way I was dealt with.
Roto-Rooter
  5 by Michael H.
Our technician was extremely knowledgable, polite, prompt, and courteous. He went above and beyond the minimum to complete our project. The technician was also dressed professionally, had great attention to detail, and cleaned up the work site after the work was done! Wonderful experience and highly recommended.
Roto-Rooter
  4 by Norman K.
Very informative technician with the gear he had it made it clear about my drain and how it looked.
Roto-Rooter
  5 by Jerry W.
The service tech (joe #6699) was extremely helpful and explained each step he was doing.
Roto-Rooter
  5 by Bonnie H.
Service arrived on time as promised. Technician Vernon Clark and assistant Devin were prompt, knowledgeable, courteous and efficient. Much appreciated was the clean manner of service, warranty and new information on how to sustain home drain pipes to remain sludge-free.
Roto-Rooter
  5 by Dwayne G.
$379 is a bit pricy to clean out a sewer line that took an hour to do. The tech guy was great and did well.
Roto-Rooter
  5 by Randy J.
COMPETATOR CLEAN SEWER LINE 30 DAYS AGO AND THE LINE AGAIN PLUGGED. THEY WERE UNABLE TO OPEN THE DRAIN PROPERLY ALTHOUGH WATER DRAINED SOME. ROTOR ROOTER DID IT CORRECTLY, COMPLETELY OPENING THE DRAIN LINE AND THEN HAD US TURN ON ALL WATER IN THE HOUSE TO TEST. GREAT JOB.
Roto-Rooter
  5 by Arlene N.
It remains to be seen if all is working...for now it appears to be.
Roto-Rooter
  5 by Paul F.
Mr. Willard Johnson arrived in a timely manner and went to work immediately installing my new sink faucet and shut-off valve. A short time later the work was done and the area cleaned. At all times Mr. Johnson acted in a kind and professional manner. He is a real asset to your company. I will not hesitate to call Roto-Rooter for my plumbing needs in the future.
Roto-Rooter
  5 by Connie P.
Well pleased with everything
Roto-Rooter
  5 by Connie P.
Well pleased with everything
Roto-Rooter
  5 by Connie P.
Well pleased with everything
Roto-Rooter
  5 by Connie P.
Well pleased with everything
Roto-Rooter
  5 by Janine M.
Randsford our technician was polite, professional, and efficient. If we have another problem, I hope to be able to schedule him again.
Roto-Rooter
  4 by Shaunta H.
Ken was excellent
Roto-Rooter
  5 by Charles Deborah S.
Arsenio was very, very helpful and polite and fixed the problem I will tell all my friends and family about you thank you sooooo much
Roto-Rooter
  5 by Josh G.
The guys were extremely nice and very helpful. They were happy to explain the work they were doing and any issues they encountered. Great guys.
Roto-Rooter
  5 by Susan L.
I would highly recommend Roto- Rooter. Justin the technician answered all my questions and was very professional. Thank you, Susan L.
Roto-Rooter
  5 by Joy B.
I have dealt with Roto Rooter for many, many years. Their response to nee and the attentiveness to our issue(s) has always satisfied us. The technicians are always open about what's going on and the benefits of accessing other services. With the issue with our main drain and after our tech explaining the pros and cons, my husband and I are looking at upgrading our pipelines. Great Job Mark!!
Roto-Rooter
  5 by Margaret M.
My husband Don and I were pleased with the technician who repaired our garbage disposal. Any future problems, we will call Roto-Rooter for service. Margaret Morris
Roto-Rooter
  5 by Margaret M.
My husband Don and I were pleased with the technician who repaired our garbage disposal. Any future problems, we will call Roto-Rooter for service. Margaret Morris
Roto-Rooter
  5 by Dave N.
Have done a great job for us at 3M
Roto-Rooter
  5 by Lauren A.
Rick was wonderful, helpful, and very thorough.
Roto-Rooter
  5 by Craig J.
Dave was great! Invoice #27236
Roto-Rooter
  5 by Beverly M.
From beginning to end I found professional and courteous service. I was very pleased and was comfortable with the technician,what a pleasure.
Roto-Rooter
  5 by Julie S.
I cannot praise the service AND the technician Jay enough, for the prompt, friendly, knowledgeable, and believe it or not, I have to add "clean + tidy" to the list, service call I received today. I was kinda panicked when I called knowing this was going to be an expensive, disastrous inconvenience. What a way to start a Sunday morning. Instead I called Roto Rooter, was told a 3-hr. window in which they would arrive and when the tech did arrive he did a great job......fixed the problem, quoted me the cost upfront and was gone within an hour and a half. In a couple of words: "Great Experience."
Roto-Rooter
  5 by Terry M.
Scott and Ryan were awesome!
Roto-Rooter
  5 by Larry W.
As a real estate agent, I needed someone to help with my client's sewage problem. I called Roto-Rooter and Kenny went beyond the call of duty. He is an excellent employee.
Roto-Rooter
  5 by Christina S.
My service professional was considerate and kind...extremely informative and went out of his way to help me clean up after the plumbing incident. Then due to our circumstances called the next day to check on us and make sure all was well. I will only use Roto-Rooter going forward!
Roto-Rooter
  5 by Brad C.
Service provider was very professional. thank you
Roto-Rooter
  5 by Pat D.
The crew Michael Redman & Danny were efficent, knowledgeable and courteous. I would recommend them to anyone ho needs this type of service.
Roto-Rooter
  5 by Helen L.
Thank you for sending Dennis out to fix my kitchen sink. We had a clog and a leak and he fixed it all! He was very professional and a pleasure to have in my home. He fixed the problems quickly and cleaned up after himself. I couldn't be happier with the service I received!! Thanks Dennis!!
Roto-Rooter
  5 by Jay J.
Technition arrived on time, told me the price, diognosed and resolved the problem in less then thirty minuits.
Roto-Rooter
  5 by Jesse V.
Tech was very informative and treated my problem as if it was his home. Was very focused on considering all the possible situations that could happen. I'm happy I called the company with the right experience and tools for the job. Thank you again Nick #399 Invoice # 506 18062812
Roto-Rooter
  5 by Gavin H.
Fred was very professional and friendly. We appreciate the attention to cleanliness he provided once the job was done. Thank you!
Roto-Rooter
  5 by Pat D.
Serviceman was polite, respectful and cleanly dressed.
Roto-Rooter
  5 by Douglas K.
Called on Saturday night around 8 and not able to get service before 10 pm so we opted for Sunday morning. He arrived when promised and fixed our problem and gave us really good information on how to proceed with our project!
Roto-Rooter
  5 by Daniel O.
Technician was thoroughly professional and efficient. Bill was less than expected. Could not be more satisfied with the service.
Roto-Rooter
  5 by Danielle O.
We had Gray #916 come out to our home in Overland Park, KS. He was wonderful!!!! Great service and really helped us out.
Roto-Rooter
  5 by Erin T.
My service person was diligent, polite and thoughtful. He explain what he was doing and why. Made sure that I understood to call back if any concerns, covered for six months. He really seemed to enjoy his job. He represents your/ his company very well.
Roto-Rooter
  5 by Amanda C.
Our technician was friendly and knowledgeable. My only complaint, which is unlrelated to the service provided, is that it would have been nice to know there was a $20 off coupon when we recieved our service.
Roto-Rooter
  5 by Joseph R.
Scott is awesome...thanks!
Roto-Rooter
  5 by Don S.
Robert S was very professional and courteous. He completed the task required efficiently and explained recommendations for maintenance of our system.
Roto-Rooter
  5 by Hiren P.
Ben provided excellent service and was very professional through the whole process. He explained all his work thoroughly and did an excellent job at all my subways.
Roto-Rooter
  5 by Paul S.
The technician, Justin, was friendly and competent. He replaced the garbage disposer and fixed another leak that he identified.
Roto-Rooter
  5 by Paul S.
We had a leak under the sink that we couldn't fix. The technician, Justin 3516, was pleasant and replaced the old disposer. He identified another leak and fixed that as well. Excellent job.
Roto-Rooter
  5 by Harold Janice H.
Very professional, efficient, mannerly, and friendly, as always.
Roto-Rooter
  5 by Joahn R.
I'm always satisfied with your service.
Roto-Rooter
  5 by Richard J.
Wish my tech had that expansion plug on his truck so that I didn't have to go out & purchase one myself.
Roto-Rooter
  5 by Alex H.
Very pleasant to do business with.
Roto-Rooter
  5 by Jessica K.
Steven was very professional and friendly. He was also very informative
Roto-Rooter
  5 by Marshal C.
job well done
Roto-Rooter
  5 by Janece B.
Your crews were so helpful and professional. It was quite an unusual situation that they were able to rectify without having to dig through foundations. They worked as fast and efficiently as possible considering it was during the hottest of days. It was obvious they weren't trying to sell me the most, however, they made me aware of it. They stopped when they fixed the issue without trying to sell me more than I needed. Be a plumbing novice, that was quite reassuring. Everyone was great to deal with and I would use Roto Rooter again.
Roto-Rooter
  5 by Don M.
Your Tech was very professional. He knew what to do, did it, then left. Very polite. Thank you Roto Rooter!
Roto-Rooter
  5 by Susan C.
Roto-Rooter is our "go-to" plumber. There are no trip charges and a free estimate is provided before work begins. The workman and the work are professional.
Roto-Rooter
  5 by Brian P.
Really good service. He was great to work with.
Roto-Rooter
  5 by Becky W.
The tech was careful with his evaluation and made me confident that he was a fair judge.
Roto-Rooter
  5 by Kent O.
Anthony was very professional and competent. He is a credit to the Rotor-Rooter organization. This was a very pleasant experience and I will use your company again for any future drainage needs.
Roto-Rooter
  5 by Bob R.
Jake (technician #656) did a great job- very personable young man.
Roto-Rooter
  5 by Angie U.
Fast and did a great job
Roto-Rooter
  5 by Tess R.
Jeremy was so professional and helpful and such a nice person! I am so glad that he came to solve my plumping problems! Thank you for everything! I was more than pleased with Jeremy and the service that was provided! He was the BEST! :)
Roto-Rooter
  5 by Larry C.
Technician #879 was courteous and professional. We had a hard problem to solve. He called for help when what he did didn't work and immediately someone came to help him and they fixed the problem. I would recommend Roto-Rooter to everyone.
Roto-Rooter
  5 by Rey L.
Chris Harris service technician invoice 28473 made this the best experience from a plumbing company for me. He let me know of a online coupon. He also showed me exactly what was the cause of my sink blockage and took care of another separate issue at the same time. I will be calling Rotorooter again when my next plumbing issue arises. Thank you!
Roto-Rooter
  5 by Donald C.
Service technician arrive on time. He was able to diagnose the problem and solve it quickly. He was very friendly and had some good advice on how to prevent reoccurrence.
Roto-Rooter
  5 by Audrea F.
Rahamel and Patrick were very courteous, professional, and extremely helpful. They were quick and to the point and also gave me some tips that I could use in the future. I was very satisfied with my service call from start to finish and I will definitely use Roto-rooter in the future for all my plumbing needs! Thanks guys!
Roto-Rooter
  5 by Mary M.
Our service persons were Alfred Lax and Kameron Tanouye. They were excellent. I keep telling my neighbors how wonderful Roto-Rooter is! Thank you for your service.
Roto-Rooter
  5 by Robert R.
Great sevice man
Roto-Rooter
  4 by Margaret W.
All the technicians seemed very knowledgeable on the work and repair they were doing. They were also very respectful and courteous. Job well done!
Roto-Rooter
  5 by Shelly V.
a great experience. serviceman was pleasant & explained what needed to be done.
Roto-Rooter
  5 by Gayle G.
So great that your technicians working Sundays! Thanks so much for all the help!
Roto-Rooter
  5 by Rosemarie S.
The service man was very polite and he knew what he was doing, Since recently becoming a widow and never having to go through this alone, he was extremely helpful.
Roto-Rooter
  5 by Marianne C.
Technician arrived about 5 minutes before I did, he phoned to let me know he was here and I'm sure he could hear the tension in my voice. Of course I had done by best to get here before he arrived. He calmed me down and let me know there were no worries and that was so greatly appreciated.
Roto-Rooter
  5 by Loyda G.
The tech was great and friendly. This was a 1st time needing services but it was a great experience.
Roto-Rooter
  5 by Krista D.
We were amazed how fast we got someone out here to help us... the tech was super helpful. Would absolutely recommend roto -rooter to anyone!
Roto-Rooter
  5 by Kenneth L.
The serviceman arrived promptly, determined the solution to the sink blockage, and resolved the problem.
Roto-Rooter
  5 by Kenneth L.
The serviceman arrived promptly, determined the solution to the sink blockage, and resolved the problem.
Roto-Rooter
  5 by Cheryl D.
techs were very knowelgable and very good and nice. explained everything that needed to be done and very cortious
Roto-Rooter
  5 by Cheryl D.
techs were very knowelgable and very good and nice. explained everything that needed to be done and very cortious
Roto-Rooter
  5 by Michael A.
Joe bent over backwards to make sure that I was satisfied this time around. Very courteous and professional; explained everything that he was doing. I am now a satisfied customer and should the need arise, I will call Rotor-Rooter in the future.
Roto-Rooter
  5 by Jane N.
My service person, Tony, was very well mannered and put me at ease immediately that he would help me to resolve my issue. He was very efficient in his job and appeared to be very knowledgeable.
Roto-Rooter
  5 by Kaitlin W.
Everything was great. The plumber was knowledgeable.
Roto-Rooter
  5 by Stacey W.
Roto Rooter is the only plumber I'll ever call. I have never had a bad experience whenever they came. Always prompt. Always professional. Very knowledgeable. Always available.
Roto-Rooter
  5 by David Z.
Price of $259 to snake a laundry drain for 30 feet or so is insane. Took the technician like 20 minutes. $259 is insane for that. So hesitant to call next time.
Roto-Rooter
  5 by Jimmy T.
I had my main drain line snaked on a Saturday evening. The other company I called was not available until Monday and it would have cost the same if not more. My family could not wait until Monday, so we were thankful to Roto-Rooter for saving the day.
Roto-Rooter
  5 by Kurt B.
Chris Harris, technician #879 was extremely thorough in his assessment of the problem areas and provided very helpful and clear explanations of the issues identified. I very much appreciated his assistance. He provided excellent customer service and was very professional, which was much appreciated given the nature and scope of the problem and the accompanying stress (Invoice #28453).
Roto-Rooter
  5 by Chad B.
Brandon, the technician who helped fix our leaky pip was excellent. He described what he was going to do prior to doing it, gave me his honest opinion, and an accurate quote. It's never fun to have to call for services like this, but Brandon and Roto-Rooter made it a much less stressful process. Thanks guys!
Roto-Rooter
  4 by Tim Q.
service tech Dal was very good in explaining the problem and showing us what he did to fix it.
Roto-Rooter
  5 by Basil Rosalia P.
All Good.
Roto-Rooter
  5 by Rob G.
Tony and Gray did a great job. They quickly assessed the problem, quoted a fair price and did the repairs rapidly and well. And they were enjoyable to work with.
Roto-Rooter
  5 by Kaye C.
The technician, Dalton, was extremely polite and helpful. He went above and beyond. I really appreciate the service I received.
Roto-Rooter
  5 by L C.
The service technician, Scott, was awesome. I was filled with anxiety concerning the severity of the problem.....he worked diligently with persistence until he got my floor drained unclogged. The drain was clogged with cement, and Scott was able to clear it without tearing open my basement floor. Way to go Scott! And not to mention the final bill did not cost me an arm and a leg. I will most certainly use Roto Rooter's services again.
Roto-Rooter
  5 by Jim C.
Dave and Nick who trenched my back yard and replaced my sewer line were hard-working, knowledgeable, and pleasant to work with. They took great pains to minimize the damage to existing landscaping. I could tell that the city and county inspectors were pleased with the quality of their work. Trevor and Paul who preceded them by a week and who did the initial evaluation of my problems were similarly pleasant, competent, and helpful. It was a traumatic experience made easier by Five Star professionals.
Roto-Rooter
  5 by Gary B.
KEN WAS EXCELLENT AT HIS JOB AND A FINE PERSON.
Roto-Rooter
  5 by Jennifer G.
The first appointment I had kept getting pushed back, then rescheduled. But the second appointment was great. The technician was very helpful and did a great job fixing the drain and explaining to be everything he was doing.
Roto-Rooter
  5 by Shane G.
Brandon #3523 was a awesome technician. He was able to work with me on the price on getting the job done in a timely manner. He was a awesome to work with and hopefully I will get to work with him again in the future!
Roto-Rooter
  5 by Jesse J.
Larry was great!
Roto-Rooter
  5 by Marcia B.
The service technician was very nice and did a very thorough job. Very grateful the problem was taken care of so quickly!!
Roto-Rooter
  5 by Paul R.
Dalton was very courteous. He worked quick and clean. Did a fantastic job.
Roto-Rooter
  5 by Ruth M.
Brandon was very professional and friendly this morning. In fact he arrived before the scheduled time, which was a plus for us. We are now able to get on with out day. He explained everything completely and was very pleasant to work with. He is definitely an asset in the St. Joseph area.
Roto-Rooter
  4 by Scott S.
They did a great job and got everything done while we were out of town as promised!
Roto-Rooter
  5 by Blade M.
Mike and the crew were great. They worked quickly and were very professional.
Roto-Rooter
  5 by David P.
The technician was prompt, friendly and cleared the drain line quickly eliminating the problem.
Roto-Rooter
  5 by Steve W.
Thanks for your quick service
Roto-Rooter
  5 by Steve W.
Thanks for your quick service
Roto-Rooter
  5 by Carla W.
Great service!
Roto-Rooter
  5 by Susan V.
The receptionist was wonderful and accommodating. The technician was able to come early. Justin, the technician, was professional, kind, and did a great job. Roto-Rooter took excellent care of my family 's needs.
Roto-Rooter
  5 by Bernadette T.
JP the service person was excellent, made the experience very positive. Will definitely call you again.
Roto-Rooter
  5 by John P.
Knowlegable and courteous.
Roto-Rooter
  5 by Ann S.
Brad Breen? Technician number 1237 was very professional, courteous, and thorough. He explained everything that was needed and gave me a full written account of what was done. Couldn't have received better service.
Roto-Rooter
  5 by Pam B.
I have been a long time customer and I still will be a Roto=Rooter customer
Roto-Rooter
  5 by William G.
Service was Great!! Nick even cleaned every thing - even the mess that we made!! Super service on a Saturday night. Will definetly call Roto-Rooter again if we need plumbing done.
Roto-Rooter
  5 by Peg H.
Justin explained everything and did a great job.
Roto-Rooter
  5 by Keith W.
Keith was very friendly and answered all my questions. His expertise was obvious. An excellent experience in a trying time.
Roto-Rooter
  5 by Elizabeth D.
Charles was excellent and he provided quick service.
Roto-Rooter
  5 by Charles G.
Gray was a great technician. Very respectful and provided great service.
Roto-Rooter
  5 by Steve J.
Justin was very professional. Your company should be proud to have him!
Roto-Rooter
  5 by Mike R.
Originally contact via internet 6:15pm on 7/30. E-mail from roto rooter suggested a 7pm-9pm time frame that same night. Received two calls one saying they would be late, second call saying could we consider a 7/31 am visit. We took the 7/31 am visit. When I talked to service tech (Brian)the next day he said he had only one call yesterday and lived in the same city as I do.????? When Brian arrived he did great and I am very satisfied with his service. But did not like waiting around two hours for a service call that did not happen. It seems the communication process needs to be refined.
Roto-Rooter
  5 by Shaun B.
Jay Boundy was outstanding. He was very professional, courteous, friendly, and an expert at his job. He welcomed the challenge presented with our plumbing problem and he stuck with it and did an amazing job. I will highly recommend and refer Jay to anyone who needs plumbing services.
Roto-Rooter
  5 by Robert W.
Chris was very professional and arrived on time. He unplugged our main drain line and we were back to normal in no time. Thanks Chris
Roto-Rooter
  5 by Byron B.
The service was excellent,from the phone call to the repair man!
Roto-Rooter
  5 by Michaelynn L.
Nick and Justin we very polite and courteous. Nick did an excellent job on replacing our PRV in the basement which is horrible to get to. They cleaned up and did an excellent job. Thank you.
Roto-Rooter
  5 by Nicole E.
I had a pipe crack and leak at my water meter. My water had to be shut off. I called and they had a technician out within 2 hours and fixed it right then. The staff was all friendly and professional. I will definitely recommend your services to others.
Roto-Rooter
  5 by Andrew C.
In truth, he didn't do anything, nor did he charge me. It was due to the fact the problem lied in the City's catch vent. I did not know this, but if the problem lies there the plumber literally is not allowed to do anything. He told me to contact the city and I did, and they fixed the problem themselves. I wish the last guy I called two or so years ago told me that. It's in the city's hands now.
Roto-Rooter
  5 by Glenn M.
Your technician was thorough and I appreciated his patience with the situation. He worked quickly and methodically and resolved the problem in respectable time. Definitely no regrets calling in Roto-Rooter for this job.
Roto-Rooter
  5 by Ramelle T.
Technician was very polite. He answered questions and explained things. He did a great job.
Roto-Rooter
  5 by Angela S.
Gregg Rosa was great. He explained everything from the repairs needed to how to get us financed and what we could expect. He went above and beyond what we expected and he was even training a new technician as he was explaining things to us.
Roto-Rooter
  5 by Angela S.
R Cittio was on time and preformed the work in a timely fashion. He even called in another specialist to give us more information. He was really a great technician!
Roto-Rooter
  5 by Wayne L.
Ken was very professional and handle the job great
Roto-Rooter
  5 by Janice R.
Mike C was my plumber he was very informative, cleaned up after the job and I'd have him back to do my next job.
Roto-Rooter
  5 by Maria M.
Excellent service. Highly recommended.
Roto-Rooter
  5 by Sharon M.
We were certainly blessed when sent John Tech 2041 to our house. He explained everything he was doing and answered all our questions. He cleaned up after himself when all our problems were fixed. This man is an asset to your company and should be considered top rate. We loved, loved, loved his service. Thanks.
Roto-Rooter
  5 by Sharon M.
We were certainly blessed when sent John Tech 2041 to our house. He explained everything he was doing and answered all our questions. He cleaned up after himself when all our problems were fixed. This man is an asset to your company and should be considered top rate. We loved, loved, loved his service. Thanks.
Roto-Rooter
  5 by John L.
Prompt and effective service
Roto-Rooter
  5 by Jennifer P.
Online scheduling was easy to set up. I was called the day of the service by a very friendly gentleman who gave me my time slot and even thanked me for my business! That was refreshing considering many other independent plumbers I called acted as if I was bothering them. Brandon even called when he was stuck in traffic to let us know he may be late. He came in and fixed our leak well and was very professional. We will likely be scheduling a water heater replacement soon too after this great experience.
Roto-Rooter
  5 by Debra L.
Thanks, you guys are always professional and helpful!
Roto-Rooter
  5 by Judy S.
My family has spent over $4500 over the past two years on major plumbing needs .We would not think of calling anyone else.
Roto-Rooter
  5 by David K.
I was happy to see Mike answering my service call. He cleared the same drain about 20 years ago. He is the best service person that I have had the pleasure of dealing with.
Roto-Rooter
  5 by James G.
Prompt and efficient service.
Roto-Rooter
  5 by Amber T.
Patrick was great!
Roto-Rooter
  5 by Eleasar F.
Even though the problem was misdiagnosed the first time, the company made an effort to make things right and send someone else for a second opinion. Instead of taking advantage of us and charging for extra stuff we didnt need, he informed us that the problem was in the city end of the line and not our responsibility. We have had other companies closer to us look at it and all have misdiagnosed the issue. This company is the only one who made an effort to really trace down the cause, and inform us that the city should reimburse what we already spent.
Roto-Rooter
  5 by Dawn G.
I called Mike on Sunday morning. My pipes burst. Mike said don't worry I will come right away. I would go with Roto-Rooter for all my fix-its if I could.
Roto-Rooter
  5 by Dawn G.
I called Mike on Sunday morning. My pipes burst. Mike said don't worry I will come right away. I would go with Roto-Rooter for all my fix-its if I could.
Roto-Rooter
  5 by John D.
Quick response, very professional, explained options for repair, repaired promptly.
Roto-Rooter
  5 by William B.
Once he arrived was very pleased with his service, time frame was between 8 and 10 didn't arrive till little after 11, was pressed for time as I had to leave for work before 12. Other that was good service.
Roto-Rooter
  5 by Melinda H.
Brian, the technician, was very attentive. cleaned up as he made progress and promptly resolved my sewer backup problem. He was s kind enough to answer all my questions (which were many). Brian even talked to the City Engineer when we determined the problem was identified as more than just my own plumbing. I highly recommend calling Roto-Rooter for immediate assistance! Thanks Brian and thanks Roto-Rooter for having such a wonderful technician!
Roto-Rooter
  5 by Bruce S.
We had a back up. We called them and only a few short hours later they came and fixed the problem. We were very pleased from the time we called to the minute he left. Our serviceman explained what happened and what we needed to do to help keep it from happening again. We had called other service people in our area who were closer to us but none of them could make it. We were happy that roto-rooter came out for us and now we will know who to call in the future. Thank you for helping us on such short notice.
Roto-Rooter
  5 by Jim C.
He did a very good job of fixing the problem and cleaning up
Roto-Rooter
  5 by Juliet S.
Steve, Michael and the third gentleman doing work at my house were professional, knowledgeable, and a pleasure to work with. I would definitely recommend Roto Rooter !
Roto-Rooter
  5 by Paul J.
My technician was Robert Sullivan 0377. He was prompt, courteous, knowledgeable, and a very nice gentleman. He surveyed the situation, solved the problem, and then cleaned up behind himself.
Roto-Rooter
  5 by Chris K.
Joaquin was excellent. He described every aspect of what he was doing, and made sure that I was comfortable with each step in the process that was necessary to resolve our issue. I highly recommend his services!
Roto-Rooter
  5 by Dennis W.
Tech was great
Roto-Rooter
  5 by Paul M.
very satisfied
Roto-Rooter
  5 by Dan B.
The service tech was awesome, he really knew wht he was doing and was very quick. Getting some one here was a bit of a challenge however the communication was very good on up-dating me.
Roto-Rooter
  5 by Barb D.
I have no comments
Roto-Rooter
  5 by Barb D.
I have no comments
Roto-Rooter
  5 by Larry B.
Service Technician R Cittio (Number 447) was first rate. Hard worker. Tried several options. Tough job, but he got it solved.
Roto-Rooter
  5 by Johnhenry S.
Dalton is a credit to Roto Rooter
Roto-Rooter
  5 by Kamau A.
Everything I expected and more. The Kieron was fantastic.
Roto-Rooter
  5 by Jerry M.
My name is Jerry, not Joe.
Roto-Rooter
  5 by Larry S.
Service Technician = Brian Stevens. He was excellent ... just excellent. Very professional and very thorough. Answered all my questions. Cleared line, used camera to inspect, found where line traverses yard to connect to city sewer pipe, established that part of the clog, which happens at least once a year, is in the city's pipe. Made suggestions as to how to contact the city and reference my receipt, which will have pictures, etc. attached, in your office. Brian was just absolutely excellent.
Roto-Rooter
  5 by Norm H.
I am well pleased with Dimitric handling of the task at hand . He has always done a great job for us .
Roto-Rooter
  5 by Joahn R.
I am always pleased with the timely manner in which my calls to you are answered. The technician was excellent.
Roto-Rooter
  5 by Norma P.
Grey was a very nice. He explain everything he was doing and stayed until the end of the job.I would call for him again ( hope I don't have to ). He is a very hard worker. If anyone deserves a raise he does. Alan and Norma pulley
Roto-Rooter
  5 by Patricia R.
Ted did a great job!
Roto-Rooter
  5 by Susan G.
he came on time and very nice.
Roto-Rooter
  5 by Susan G.
he came on time and very nice.
Roto-Rooter
  5 by Timothy G.
i got home after working all night to find the fawcett in the backyard was pouring out water and wouldnot shut off. i called roto rooter and was given a time when the tech would show up nathan #2073 arrived and fixed the problem Within 20 minutes and abought half what the Other places quoted. Any plumbing work i need Done i wiil call roter rooter.
Roto-Rooter
  5 by Timothy G.
i got home after working all night to find the fawcett in the backyard was pouring out water and wouldnot shut off. i called roto rooter and was given a time when the tech would show up nathan #2073 arrived and fixed the problem Within 20 minutes and abought half what the Other places quoted. Any plumbing work i need Done i wiil call roter rooter.
Roto-Rooter
  5 by Luz H.
I was happy that I was able to get a service technician out the same day I called. Tech. R'cittio did a great job in clearing up my clogged drain & answered all my questions I had. Thank you.
Roto-Rooter
  5 by Jim H.
My tech was Jake #656. Did an excellent job. Very friendly and very informative
Roto-Rooter
  5 by Sara H.
My technician, Jake #656, was very professional. I was impressed with his knowledge and courtesy.
Roto-Rooter
  5 by Francis C.
Although no work was done the technician Jay Boundy gave me sound advise as how to get it done through City services. The 'no charge inspection service' was really helpful. Thank you very much
Roto-Rooter
  5 by Ray C.
gray did a fine job. i'm likely to request him the next time i have a plumbing issue. i am quite certain there wiil be additional plumbing work. thanks, ray
Roto-Rooter
  5 by Ray C.
gray did a fine job. i'm likely to request him the next time i have a plumbing issue. i am quite certain there wiil be additional plumbing work. thanks, ray
Roto-Rooter
  5 by Gene M.
The service technician "Nick-399" was very friendly and was able to remove my old kitchen faucet and install my new one within a few minutes. It's great to find someone like Nick that can provide quality service.
Roto-Rooter
  5 by Kathy K.
The technician was very helpful in explaining everything that was wrong and what needed to be done and friendly
Roto-Rooter
  5 by Vici M.
Very friendly and knowledgeable technician.
Roto-Rooter
  5 by Tamra A.
The gentleman who came was very nice and very helpful. I would call Roto-Rooter again.
Roto-Rooter
  5 by Helen R.
Service was great. But I scheduled the mainline service, thinking was $50 off since I received the email, telling me. But when service man arrived he said there was no $50 off, but said there was a coupon for $30. No problem , but should inform your servicemen about online offers.
Roto-Rooter
  5 by Michael C.
Very prompt and service was good.
Roto-Rooter
  5 by Rai A.
Very friendly from phone call to paymen being made. Very descriptive on what was done to fix problem.
Roto-Rooter
  5 by Leni M.
Marty was very nice.
Roto-Rooter
  5 by Maggie J.
The serviceman was professional and courteous. Great job,thank you!
Roto-Rooter
  5 by David W.
R Cittio our tech was great. He has a great attitude and was very professional. He explained what was needed and went right to work. He took the extra time needed to be sure the problem was corrected and cleaned up afterward.
Roto-Rooter
  5 by Sonny V.
Kila our Technician was very Professional and Courteous to our Family. Thank You Very Much The Velasquez Family
Roto-Rooter
  5 by Robert P.
Technician kept at it with a very stubborn clog and finally succeeded.
Roto-Rooter
  5 by Anil A.
Guy name was David he was on time very knowlegeble and fast it was great service best ever i will definaltly always use your company and recommend everyone
Roto-Rooter
  5 by Annetta B.
Allen did a very good job and was very polite and professional in explaining everything. I appreciated him cleaning up when he was finished. Thank you.
Roto-Rooter
  5 by Natalie D.
tech guy was awesome! thank you!
Roto-Rooter
  5 by William U.
The Service Technician was very courteous, knowledgeable and professional.
Roto-Rooter
  5 by Charles W.
Jason was on time and the drain was continuing to backup. He worked hard to Find the source and open the line. He opened the line and stopped the rising Water and all lines leading into the main line. His explanations were clear, he was Polite and we appreciate his expertise.
Roto-Rooter
  5 by Charles W.
Jason was on time and the drain was continuing to backup. He worked hard to Find the source and open the line. He opened the line and stopped the rising Water and all lines leading into the main line. His explanations were clear, he was Polite and we appreciate his expertise.
Roto-Rooter
  5 by Todd P.
Excellent and friendly service.
Roto-Rooter
  5 by Susan B.
Chris had a hard time getting my drain open but he never gave up and I was totally pleased with the way he worked and cleaned up.
Roto-Rooter
  5 by Audrey F.
Very please with all services regarding this and prior service. Thank you very much.
Roto-Rooter
  5 by Michelle O.
The technician was very knowledgeable and personable. Gave us valuable tips and was happy to show/explain to my husband what he was doing. I would definitely recommend Roto-Router to others.
Roto-Rooter
  5 by Timothy Z.
I was surprised when I call late Sunday afternoon I had reached a live person. Then even more surprised when they were sending someone over right way at no overtime expenses. But that was nothing compared to how fast the service man arrived, and gave me an estimate right then. He spent over 3 hours cutting tree roots out with an unbelievable great attitude. During those several night time hours some were in the rain and with no complaining from him at all. Then he ran a camera allowing us to see down our drain showing the grate job that was done. I would recommend Roto Rooter to my family and friends with no hesitation. Thank you guys!!!
Roto-Rooter
  5 by Thomas D.
Nick was my service guy and was very professional and knowledgeable.
Roto-Rooter
  5 by Tara B.
Brandon (3523) was our serviceman and he went above and beyond to get our problem solved. We previously had 3 different plumbers, a roofer and an HVAC guy here and Brandon was the only one that was able to figure out our leak we have been experiencing for the last 6 months. He was courteous and pleasant to talk to. He was also somewhat of a contortionist to be able to get to the problem and repair it. I think there are many plumbers that would have quit at that point. He was clean and neat and I would highly recommend Brandon for any job! Thanks for the top-notch service.
Roto-Rooter
  5 by Paul L.
Eric was great, helped diagnose the problem fast and then worked to solve the issue! I was very pleased with the professionalism and the work that was done!
Roto-Rooter
  5 by David Y.
Very cordial, arrived on time, and gave thorough explanation of the entire process
Roto-Rooter
  5 by Melody S.
Really appreciated that your business works weekends and nights!
Roto-Rooter
  5 by Melissa D.
Mark was a great guy and did an excellent job and was very efficient. He resolved my problem
Roto-Rooter
  5 by Presy L.
Jenna is very knowledgeable and pleasant
Roto-Rooter
  5 by Matthew L.
the plumber who did the drain cleaning, R'Cittio, was very professional, friendly and knowledgeable
Roto-Rooter
  5 by Margaret H.
The young man was very nice and got right to the problem. I would use Roto-Rooter again and also recommend them!!!!!!
Roto-Rooter
  5 by Adam L.
The gentleman was very friendly and answered all of my questions. Would definitely use again.
Roto-Rooter
  5 by Julie L.
The technician was very nice and professional. Finding the place to make these comments sucked however. The form he gave me said to click on your Orlando location and the city of Orlando is not even listed in your locations. I then tried to get a live chat going and that didn't work either, it wouldn't send.
Roto-Rooter
  5 by Kevin K.
None
Roto-Rooter
  5 by Kevin K.
None
Roto-Rooter
  5 by Harry F.
Quick response to service call.
Roto-Rooter
  5 by Orapin K.
Appreciated the professionalism of Luis 3770.
Roto-Rooter
  5 by Harry F.
Quick response to my service call.
Roto-Rooter
  5 by Donald R.
My technician did an excellent job. My call was an after hours emergency that produced some difficult challenges. R'Cittio (technician number 447) was very professional and executed his duties with knowledge and resolve to do the job correctly. Roto-Rooter should feel fortunate to have such a great employee. I feel fortunate that he came to fix my plumbing problem .
Roto-Rooter
  5 by Gayle W.
Chris was great
Roto-Rooter
  5 by Kevin Susan K.
THE TECHNICIAN WAS VERY THOROUGH AND PROFESSIONAL. LOVED THE FACT THAT HE CLEANED UP AFTER HIMSELF. HE DID NOT FIND ANY ISSUES AND WE FOUND OUT THE NEXT DAY THAT THE CITY WAS RESPONSIBLE FOR THE SEWER BACK UP WE HAD...TO BAD THEY WOULD NOT COMPENSATE US FOR OUR COSTS WE INCURRED
Roto-Rooter
  5 by Harold R.
The technician explained the work he did so well that I was able to get the City to come out and survey their system and make arrangements to install a cleanout access. Please thank him for me. Harold
Roto-Rooter
  5 by Kevin S.
the technician was Charles E. Turner, he was great. Nice, friendly, and worked so hard to get the job done correctly. It was not an easy job, he had to work long and hard. His determination and the double checking impressed me. Thanks for having such a good employee. he gives your company a good rep.
Roto-Rooter
  5 by Howard C.
Brandon is a great service rep. He explained what was wrong and went to work to fix it. Very friendly and easy going attitude.
Roto-Rooter
  5 by Marnise R.
Service tech was very professional and friendly. He's also stated he would contact the city for the slugginess of the sewer as well. The city should be maintaining the sewer system as well due to the non biodegradable items floating on the system. Quite professional in explaining how the sewer system is set up and how things flow. Also purchased the pipe shield liquid from roto rooter. I have used your company 3x's. Appreciate the service. Prices have been affordable.
Roto-Rooter
  5 by David W.
the tech provided excellent service and made a point to mention a online coupon that save me money.
Roto-Rooter
  5 by Kathleen J.
Richard was very nice, polite and professional. He was able to complete the job quickly and cleanly - it was a nice experience.
Roto-Rooter
  5 by Susan S.
They were quick within the time frame expected. They knew exactly what the problem was and fixed it!
Roto-Rooter
  5 by William N.
On-time, efficient, and friendly service performed, thanks.
Roto-Rooter
  5 by Bernard E.
Very good
Roto-Rooter
  5 by Tom W.
By far the best service we have had from anyone bar none. Dave was and is the best customer service, knowledgeable, and polite rep for any company that I have witnessed in many years. I salute Roto Rooter if this is the type of individuals that represent your services. Great Experience.
Roto-Rooter
  5 by Angela S.
We have used you in the past and when we called again the same tech Ken came out. he was already knowledgeable to our problem and he is super nice.
Roto-Rooter
  5 by Mary G.
The tech that came was very friendly and fast. Let us know what he found and patiently answered our questions.
Roto-Rooter
  5 by Michelle R.
Mark was very professional - customer service on the phone was great. They came right out to fix the problem.
Roto-Rooter
  5 by Michelle R.
Mark was very professional - customer service on the phone was great. They came right out to fix the problem.
Roto-Rooter
  5 by Sharon W.
The service techs, Nick and Dalton, were knowledgeable and worked well toether to diagnose the problem. They solved the problem and cleaned up the area better than any service people I have had in my home before. It is obvious that they have been trained well in customer service.
Roto-Rooter
  5 by Robert J.
Although the problem was not solved is was not the fault of the technician. It was an outside curb drain that we could not find the flow path.
Roto-Rooter
  5 by Janis T.
Extremely satisfied with service provided.
Roto-Rooter
  5 by Jack W.
larry did a great job, and the camera guy john was very informative
Roto-Rooter
  5 by Iva M.
Kenny -- tech number 397 Very knowledgeable, told us everything he was doing. Showed us the pictures of drains and the damage that can happen. Recommended the camera look at it. He was so nice. Would love him to do our service next time.
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  5 by Iva M.
tech Kenny number is 397
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  5 by Corey L.
We had a leak in our Garage on Easter Sunday and Roto Rooter was able to send someone out to take a look and came back the next day with parts to fix our issue. We were impressed at how quickly they responded and the technician was extremely nice and helpful.
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  5 by Robert P.
John enjoys his work. After running a few diagnostic surveys, John can create task-specific modifications to his auger that enable cleaning, detritus recovery, and or tracking a very specific route through your plumbing network to reach the clog. The steps he follows are pragmatic, evidence-directed, and eliminate the spiraling slop that cables may retrieve from the pipe. John is the Richard Feynman of residential plumbing.
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  5 by Sheila K.
We were very pleased with the technician who came out to fix our problem. He was very knowledgeable, polite and friendly. We have had a problem for 13 years. Hopefully, what he discovered will finally solve our problem if the city comes through to fix the problem.
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  5 by Becky D.
The problem was diagnosed quickly, resolved quickly and our service technician was willing to provide options to avoid the problem in the future.
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  5 by Everett G
The technician was excellent, arrived early, handled the difficulty with our line in a timely way, cleaned up and left the scene in great condition. Recommend him for his good work!
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  5 by Britt S
RCitto was very polite, professional and worked late to unclog the root debris in my basement drain. He is an asset to Roto- Rooter.
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  5 by Danial P
For the first time needing a plumber at my house it was nice to find a company that was quick to respond to my problem.
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  5 by Gwendolyn W
Larry was very nice and easy to talk to about our plumbing. He answered all our questions.
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  5 by Rodney F
GOT HERE WITHIN 2 HRS OF CALL VERY GOOD
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  5 by Maxine C
I feel like the service person understood our problem and was extremely helpful in helping us get in touch with the City of Raleigh to resolve our issues.
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  5 by Suzy M
very professional service person. Extremely helpful
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  5 by Michelle M
easy to make appt to estimate and service person was excellent. I will definitely call Roto Rooter again.
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  5 by Sheila H
RCittio was my techs name. he was very professional and personable. I would ask for him personally if I ever had the need to use your service again. now my only complain is that I cant write a review to win the sweepstakes because I dont do angies list or twitter or any review sheets. help me out - how do I get entered?????
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  5 by Rusty C
Mike worked on a very old hose hookup situation that most people do not see anymore and dealt with it. Mike was friendly and outgoing and made sure I was happy before he left. I have had great service from Roto-Rooter in the past and I will continue to call them in the future.
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  5 by Leigh C
Can you tell me is there a guy named Paul there? If so may I have his last name! Thank you
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  5 by Glen S
Very knowledgeable technician. Knew immediately what type part was required to fix the problem. I would request the tech again if needed for other work.
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  5 by Roz H
Ron was very knowledgeable, personable, & professional demeanor. Was able to pinpoint the issue immediately & offer suggestions & questions to ask City Sewer when calling them for additional service.
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  5 by Sayuri C
I appreciated the same-day, complete and professional work done to my washer faucets very much. Everyone loves the fact that we finally have hot water coming into the washer. Even sharkbite shut offs were installed. Great and professional service. Pain-free on my part. Thank you very much!
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  5 by Adam D
Brandon was our service person and he was extremely friendly and knowledgeable. He fixed our issue quickly and got our water turned back on!
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  5 by Candace Z
I just wanted to take a moment to let you know how wonderful your Technician Joseph (Houston) was when he came to my home. I think he realized early on that the pipe situation was going to be bad but he tried everything he could to ensure that a broken pipe was the issue before he called for assistance. He knew I was worried about cost and he tried to keep things light and actually helped me get through the whole thing much easier. You have a wonderful employee in this gentleman. I hope you treat him well. The tech, Shane, who came to explain the process for digging up my front yard, fixing the pipe and getting me a quote was also very knowledgable and kind despite the bad news he had deliver. Excellent- both of them
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  5 by Belcinia L
Excellent service.
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  5 by Vinh L
The service technician was great.
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  5 by Mark S
I hate it that I was just after a rate increase but you have to do what you have to do. Thank You Kenny #397 You did a great job!!!
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  5 by Arthur W
To whom it may concern: I dont often reply to survey but Im honored to because the tec Mr. Jenner, was the most professional person he explain everything to me. He was also the cleanest repair person I have every had in my home I thank you for the services. Have a great Holiday.
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  5 by James C
Kenny was great, very competent.
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  5 by Flora Q
Came out on Christmas day! Called around 10am. Service professional was here by 2pm. Verbally he indicated that the service would be free unless he could unclog the drain - which I greatly appreciated. He provided the estimate up front and then at no additional cost did a camera view of the problem. Drain was successfully unclogged. Finally the six month warranty on the service performed was icing on the cake. Thank you again.
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  5 by Kika K
the gentlemen that came was very polite and told me what he found. He let me look at the camera and he double checked that every pipe was clear before he left.
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  5 by Jay Y
Excellent work. They were able to get a permit from the city and spent all of Dec 24 with a backhoe fixing my sewer line. The temperature was bitter cold. They never complained. No one else would have ever been able to pull this off on Christmas Eve day.
Roto-Rooter
  5 by Lonny M
We called the office at about 9:00 AM to have a drain cleaned that was plugged. The service technician arrived at 10:00 AM. He was very professional and had the job done in excellent time. The technicians name was R Cittio.
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  5 by Laura L
the service technician tracked up my carpeted floor. he didnt wear booties the entire time he was there. he did offer to clean it but I declined since it is new carpet and I am careful about what chemicals put on it.
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  5 by Ellis Real E
Always cooperative. Always professional. Very accessible. Super impressed and grateful each time.
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  5 by Cameron W
I was pleased with the technician that addressed my problem.
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  5 by Ronnie P
Our tech was great and friendly and very helpful. He did the cleanout and it seemed fine. We did wait for a day or two to do laundry again, and when we did, the water backed up into the tub again. The tech mentioned that it may be where our pipe connects with the city pipe. We are currently waiting on the city to come and inspect the connection. They are currently checking it now (1/3/13, 11:00am)
Roto-Rooter
  5 by Donna H
Dave Rathbun (861) is an excellent plumber and I hope he will be with Roto Rooter for a long time to come! Very attentive, patient, and stays at the job and makes sure it is done right !
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  5 by Felicia H
I was referred to Michael C. by my dentist office. I was told he was fair and didnt try to get over on you with unnecessary work and does a great job. When he arrive I explained the issues I was having and he quickly assessed what the problem was and provided a quote even before the work was done. He was very knowledgeable, professional and friendly during the service call. I would gladly refer him to anyone that has plumbing issues and will definitely call if I have issues in the future.
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  5 by Kellee L
Backed up kitchen sink.
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  5 by Michael M
Technician was able to come out after hours for an emergency. Got everything fixed and was well below the cost I was expecting. Very reasonable especially considering it was an after hours/emergency call. Very pleased and would definitely recommend and use again!
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  5 by Tiffiney K
They were very professional.
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  5 by Ryan T
Tech was fast and cleaned everything up when he was done!! Will definitely recommend!
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  5 by M F
Fast service. Technician Gregg explained all options for further repair very well.
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  5 by Tim H
Our service technician Arsenio is very knowledgable and courteous. His explanation and actions were correct in identifying and remedying the problem. His attention to detail, clean up efforts and overall professionalism are exemplary.
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  5 by Al G
the service tech, Malcolm, was very carefull of our house, and solved the problem in good time. My home warranty service said they would be able to respond in 4 days, your tech showed up 30 min after our call - excellent!!
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  5 by Sherman M
The service man was very friendly. Knew what he was doing and gave us some outstanding advice to avoid future issue
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  5 by Brad W
I appreciated Frank explaining what he was doing and why. I always enjoy learning about things I have little understanding of and Frank was very patient.
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  5 by Robert B
Good service
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  4 by Thomas M
Ivan was very courteous and friendly. He went above and beyond.
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  4 by Andrew W
I was surprised that the cost of the service was double the amount other companies had quoted me. However, the technicians were knowledgeable, friendly and genuine. The technicians provided first class service.
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  5 by J Edd B
Have used Roto Rooter for many years, and the technicians are always polite, efficient, and knowledgeable.
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