Grand Island, NY Rate location (31 Reviews) Call Now 585-237-0225

Roto-Rooter Grand Island, NY: Customer Reviews & Testimonials

When you need experienced plumbers in Grand Island, NY, look no further than Roto-Rooter. Not only do we have the best plumbing team in town - one that's licensed, certified, and insured - but we only use state-of-the art tools. Our services have been trusted for more than 80 years. But don't take our word for it. Our reviews reveal why customers love our services and keep coming back.

Read customer reviews for Roto-Rooter Grand Island, NY

Excellent work and very understanding of all facets of the job .Technician very thoughtful, and excellent worker,did above and beyond my .exceptations.
Gary L. | Grand Island
Quick, efficient, and professional.
Ottilie W. | Grand Island
After Saturday night dinner with guests I found that the kitchen sink would not drain. It was very devastating for me because I was concerned about getting help on a Sunday. I was very happy to get a response and surprised at how soon the service man arrived. He was very considerate and worked efficiently. I am very grateful and have a real appreciation for ROTO-ROOTER
Rita D. | Grand Island
Great first time experience with RotoRooter! Would definitely recommend to anyone looking for efficient and professional service.
Denise R. | Grand Island
The house sewer backed up Saturday. The wife had family coming over. I called Roto Rooter and they were able to save the day. Approx 10 mins after my initial call I was notified that a plumber will be at my residence within 40 mins. The plumber, Matt Gilbert, was very professional and friendly. He explained everything he was going to do and cleared the blockage. The six month guarantee is awesome.
Shales C. | Grand Island
awesome job... would def use this service again
Stephen P. | Grand Island
Great job, fast and professional and the same day I called
Frank W. | Grand Island
Thank you! The staff that came to our home were professional, explained the problem and fixed our water leaks. The restoration team came out the same day and also provided excellent service.
Lori A. | Grand Island
100% satisfied with service.
Kristy M. | Grand Island
Job well done. 100 % satisfied. Would recommend to everyone.
Kristy M. | Grand Island
Excellent service and great experience. Thank you for your prompt response. Cleaning of flooded basement was outstanding.Your work is very professional and we would highly recommend you to anyone that is in need of water related damage.
SINISA M. | Grand Island
Doug did a great job in a timely and professional manner.
Richard D. | Grand Island
The service technician arrived on time as expected and completed the job in a timely manner. They informed me of all actions being taken which really built the trust between myself and the technician. Once everything was complete, the technician cleaned up very well and left my house the way it was. Excellent service from an excellent company!
Zeyneba R. | Tonawanda
To begin with, the customer service representatives were helpful and polite on the phone when setting an appointment and notifying me of the technician's arrival. Our service technician, Chad, was considerate of our house (wore boot covers & kind to our dog) and his estimate included several options in a range of prices. He offered genuine suggestions that helped us make choose the right repair at an affordable price. The work was done quickly and he there was no mess to clean up. Chad also took the time to evaluate another plumbing issue that we are considering to have repair. He was not pushy with the repair and I felt comfortable saying no to the second repair. Finally, the bill was prepared quickly and the online coupon we saw on the website was honored, which helped make the repair even more affordable. Overall, Roto-Rooter provided a great experience.
Jamie L. | Amherst
The technician was very polite and explained the service thoroughly.
Mary Ellen C. | Amherst
tech 1781 Daniel, did a great job. he knew his stuff, gave great advice, estimate, and is certainly an asset to your company.
Eric w. | n. tonawanda
Service tech was very professional and friendly. He's also stated he would contact the city for the slugginess of the sewer as well. The city should be maintaining the sewer system as well due to the non biodegradable items floating on the system. Quite professional in explaining how the sewer system is set up and how things flow. Also purchased the pipe shield liquid from roto rooter. I have used your company 3x's. Appreciate the service. Prices have been affordable.
Marnise R. | Buffalo
I've seen Bob (1746) at least 3 times over the last 6 months for various things in my home. Every time he has been incredibly professional, knowledgeable, punctual, friendly, and through. With techs like him I'll be a RR customer for life!
Audrey T. | N tonawanda
Chad was knowledgeable, did a great job, and was very respectful.
Callie L. | West Seneca
Bob W. the service technician was extremely polite and helpful. He explained things clearly so I could understand them.
Joan N. | Cheektowaga
The technician was extremely helpful and friendly. He fixed our problem quickly and professionally.
Kevin B. | North Tonawanda
Great guy. Scott Brown. Did a good job on a holiday!
Steve S. | Alden
Prompt Service on an emergency basis, especially. Gary, #3317, was courteous, professional and absolutely dedicated to seeing the job through to his satisfaction. Very grateful.
Frank M. | Harris Hill
The service person was very knowledgeable about my problem and the best approach to resolve it. He was very thorough, much better than the last service member when compared to my current situation did not do the job right. I'm glad I gave Roto Rooter a second chance. They redeemed themselves.
Kelly R. | Getzville
Roto Rooter is my go to plumber to keep my business up and running.
Diana S. | West Seneca
the service man was excellent!
Eric r. | buffalo
Gary was my technician, excellent, very informative, and solved my problem quickly. If I have to call on you again, I will certainly ask for Gary.
Dianne J. | Buffalo
the flood left the basement looking (and smelling} like a disaster area. When the technicians left the cellar looked better than it has in 30 years. Everything was cleaned and sanitized . I will definitely call you first if this ever happens again.
Frank B. | Amherst
Jim did a great job helping us on a Sunday evening. He arrived earlier than he promised, quickly diagnosed the problem, and even ran to the store to get the parts he needed to do a fantastic job. We are grateful and pleased! Kari and Peter
Kari F. | Depew
My technician, Jim M, was excellent. He arrived in a very timely fashion. He explained to me exactly what he was doing in checking lines and determining the problem. He was knowledgeable, pleasant and efficient. Plumbing is not my area of expertise and Jim eased my anxiety.
Susan E. | Lancaster
Duane Stehlar

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